Quality Suites San Antonio Northeast

Clean room, nice confortable bed, friendly staff

There were rodents in my room, the chair was eaten through and it was dirty with wires sticking out all over.

Staff were friendly

D

Hicieron el cobro de la habitacion cuando no fue utilizada ni el cobro autorizada ya que fui reubicada de hotel porque no cumplia con las amenidades. No funcionaba su alberca, y esta inseguro ya que cuentan con poco personal aparte que, nunca me resolvieron mi devolucion, faltal el servicio no contestan telefono. mala experiencia.
Expidia excelente ya que ellos se hicieron cargo del reembolso cuando hable y excelente atencion.

Food was not good, not sure if that was eggs or some kind of white colored rice.
Hash browns were not fresh. Just not at all a good selection of food.

Bed was fine. Hotel is old but not bad for a nights stay.

2 vehicles were broken into by shattered glass in the back parking lot.

Excelente

Dirty

It wasn’t that great

The breakfast was the egg was cold and they gave fries for breakfast didn’t give ice the room wasn’t that great

It was right across the street from my favorite place to eat.

The lights in the room worked the first time I turned them on as soon as I turned them off then turned them on again they didn’t work. Had a lot of trouble with our door lock not accepting the room key.(did not touch key to my phone). The elevator took forever to open the door needs worked on.

TODO MUY BIEN, VOLVERIA

It was awesome

Smells like stinky feet when you enter The location. The elevator is missing peices, and no ac, the light doesn't work to let you know what floor your on, and the inspectionsticker in conveniently not located in the elevator. Hallway smells worse than entrance. Have to use extra card key to keep the room Power on.Wires exposed on the wall. Floors not vacuumed nor have the vents or ceiling lights been cleaned. Lighting is horrid, just 1 yellow light bulb in the lamp. Bathtub was not clean, looks like maintenance is working on something. Bedding had dark stains on it and ant bodies on it. The walls have suff marks all through out. The door latch has been broken in half.

The pool was "closed to maintenance"

The room and facility were not clean. The toilet was clearly used upon arrival and the hallway carpet smelled of mold.

Pool is out of service and would not provide a refund. They were lying about why the pool was not working. Day and night receptionist had different stories. All the carpet throughout the hotel is visibly old and damaged. Lobby, elevator, hallways and 1 of our rooms were hot. Told the receptionist about the hot room, she said the maintenance person would check it but never arrived. We went and told her again after several hours and she said to give it time. We had already been there for 6 hours. The A/C was not working. The A/C on the other room was leaking and carpet was soaking wet. One of the clean white shower towels had brown stains. Ice machine had no ice. This was simply a horrible 1 night stay experience. They offered to give us a discount on the next stay but there will not be a next time for this hotel.

The bathroom and shower had not been cleaned. Trashed had not been taken out from previous people. The shower had hairs on the wall from previous people. We had gotten there too late that all we wanted was some rest. But it would have been nice if the room had been cleaned prior our arrival. Only thing cleaned was the bed made

Good location, comfortable beds. Hotel needs repairs and a good deep cleaning.