TownePlace Suites Pensacola

Hotels
•
TownePlace Suites by Marriott
8.2 (264 reviews)
481 Creighton Road , Pensacola , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
Uncomfortable furniture
Breakfast quality

Categories

Cleanliness
6.78
Some guests reported issues with cleanliness, including dust in rooms and dirty bathrooms.
Service
9.25
Guests expressed positive sentiments towards the staff, highlighting their friendliness and helpfulness.
Location
8.79
The location was generally favorable and convenient.
Room Quality
7.74
Room and bed quality had mixed feedback, with some uncomfortable aspects.
Amenities
8.27
Guests appreciated the amenities like the gym and breakfast, despite some negative remarks.
Value for Money
8.73
Most guests felt they received good value for the price.
Food and Beverage
7.28
Food quality varied, with some guests disappointed in breakfast offerings.
Overall Experience
8.75
Many guests had a positive overall experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:21

Property Description

Convenient Amenities and Prime Location

Fully Equipped Kitchenettes and Free Wi-Fi
Studios at TownePlace Suites Pensacola offer a convenient kitchenette and complimentary Wi-Fi, ensuring a comfortable stay for guests.

Outdoor Pool and Barbecue Facilities
Guests can enjoy a refreshing dip in the outdoor pool or savor a delicious BBQ meal at the hotel's barbecue facilities, perfect for relaxing after a day of exploration.

Proximity to Popular Destinations
Located just 14.6 miles from Pensacola Beach, and with Cordova Mall and the University of West Florida nearby, TownePlace Suites Pensacola offers a prime location for both leisure and business travelers.

Experience comfort, convenience, and relaxation at TownePlace Suites Pensacola. Book your stay now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MOB

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 264 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.75
E
Edyta • extended_group • us
8
2026-03-28 • via Nuitee
L
Lasheena • solo_traveller • us
8
Pros:

I like the room, the breakfast and the location of the hotel.

Cons:

I didnt like that the pool wasn't clean and I thought it wasn't clean because it was spring time and some hotels don't have the pool area open around that time but the fact that the pool was open and wasn't clean I didn't like, thats the only bad review I have.

2026-03-24 • via Nuitee
B
Brice • family_with_children • us
10
2026-03-24 • via Nuitee
I
Ireen • solo_traveller • us
5
2026-03-21 • via Nuitee
C
Charles • family_with_children • us
9
2026-03-18 • via Nuitee
E
Emily • solo_traveller • us
9
Pros:

Everyone was friendly and helpful. The room was clean and looked nice.

2026-03-17 • via Nuitee
H
Howard • family_with_children • us
10
Pros:

Everything was nice !

2026-03-15 • via Nuitee
J
Javier • extended_group • us
10
vacation
Pros:

clean
room clean
front desk attendant
we come back

2026-03-15 • via Nuitee
P
Parker • couple • us
10
Amazing views, Excellent Service, The utilities were some of the best I've ever had at a Suite.
Pros:

The staff were very welcoming and happy to be at their job. It felt like joining a new community with checking in. The utilities such as the kitchen area was tidy and well organized!

Cons:

A bigger parking lot in the front would've been nice. Due to the shared space of two hotels, it was confusing the first time we drove in and parked.

2026-03-13 • via Nuitee
J
Jack • family_with_children • us
9
2026-03-13 • via Nuitee
E
eugene • couple • us
9
2026-03-07 • via Nuitee
T
Terry • family_with_children • us
10
2026-03-06 • via Nuitee
K
Kathy • couple • us
8
Nice but wish the staff did more to fix the issue with the booking
Pros:

Very clean and safe

Cons:

Trouble with booking

2026-03-05 • via Nuitee
K
Kenneth • solo_traveller • us
7
Nice hotel, Poor corporate policies.
Pros:

Good price, clean, decent breakfast. Staff was friendly, however…

Cons:

We had an issue when we arrived. The room we booked (and paid for) several weeks ago—a 2 bedroom suite—was not available, because it had been given to another guest as part of an upgrade. My wife and I had to stay in 2 separate rooms as a result. The manager was apologetic, and explained that this is something that Marriott has begun doing—bumping guests with less Bonvoy “reward status” from their rooms in favor of higher-tier members. This is a very poor policy, and in all likelihood, we will not book another Marriott property.

2026-03-05 • via Nuitee
D
Donna • couple • us
10
It was over night but it was good
Pros:

It was clean and well took care of

Cons:

The bed was not as comfortable as I would have liked

2026-02-26 • via Nuitee
B
Brice • solo_traveller • us
10
2026-02-13 • via Nuitee
K
KRISTIN • solo_traveller • us
10
Excellent
Pros:

Breakfast was excellent..staff n service was above and beyond..rooms very clean...bed & pillows so so remote horrible ...thin walls hotel close to ALOT ..I would recommend this hotel

Cons:

Bed pillows especially pillows thin walls

2026-02-11 • via Nuitee
C
Charles R • couple • us
8
2026-01-22 • via Nuitee
M
Morgan • family_with_children • us
8
Great room size
Pros:

The room size was perfect for my family. Gave us plenty of space.

Cons:

The breakfast was not great. Didn’t have much of a variety and there wasn’t enough of what they had out.

2026-01-20 • via Nuitee
T
Tawana • family_with_children • us
10
A time of need
Pros:

Very accessible location and not located to far from the location i needed to be. The receptionist ask why we were there and I told her bc I was losing a family member near by and I felt her heart go out to my family. If I ever come back that way it will be a location I will choose again.

Cons:

I have nothing bad to say.

2026-01-18 • via Nuitee