TownePlace Suites Pensacola

Hotels
TownePlace Suites by Marriott
8.2 (290 reviews)
481 Creighton Road , Pensacola , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
Uncomfortable furniture
Breakfast quality

Categories

Cleanliness
6.78
Some guests reported issues with cleanliness, including dust in rooms and dirty bathrooms.
Service
9.25
Guests expressed positive sentiments towards the staff, highlighting their friendliness and helpfulness.
Location
8.79
The location was generally favorable and convenient.
Room Quality
7.74
Room and bed quality had mixed feedback, with some uncomfortable aspects.
Amenities
8.27
Guests appreciated the amenities like the gym and breakfast, despite some negative remarks.
Value for Money
8.73
Most guests felt they received good value for the price.
Food and Beverage
7.28
Food quality varied, with some guests disappointed in breakfast offerings.
Overall Experience
8.75
Many guests had a positive overall experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:21

Property Description

Convenient Amenities and Prime Location

Fully Equipped Kitchenettes and Free Wi-Fi
Studios at TownePlace Suites Pensacola offer a convenient kitchenette and complimentary Wi-Fi, ensuring a comfortable stay for guests.

Outdoor Pool and Barbecue Facilities
Guests can enjoy a refreshing dip in the outdoor pool or savor a delicious BBQ meal at the hotel's barbecue facilities, perfect for relaxing after a day of exploration.

Proximity to Popular Destinations
Located just 14.6 miles from Pensacola Beach, and with Cordova Mall and the University of West Florida nearby, TownePlace Suites Pensacola offers a prime location for both leisure and business travelers.

Experience comfort, convenience, and relaxation at TownePlace Suites Pensacola. Book your stay now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MOB

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 290 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.75
R
Rachel extended_group us
9
Amazing experience
Pros:

Fantastic hotel. The staff was so helpful and the room as so nice. It was a great place to stay especially for two young women traveling alone. I felt safe the whole time

Cons:

I did not like the sofa bed. It was dirty with sand when we opened it and was super uncomfortable. We were unable to sleep on it due to the fact that you could feel every bar on it.

2026-04-20 via Nuitee
J
Jones family_with_children us
6
2026-04-15 via Nuitee
J
Joacim couple de
8
Waren zweimal dort und genossen die Ruhe und das Frühstück
Pros:

Sehr freundlicher Empfang, kostenlose Parkplätze, gute Ausstattung der Studios, sehr gutes Frühstück

2026-04-14 via Nuitee
J
JEFFERY couple us
8
Pros:

It was OK but I don't eat pork you need another meat option

2026-04-13 via Nuitee
A
Aiesha couple us
10
2026-04-11 via Nuitee
T
Tobi family_with_children us
10
Excellent customer service.
Pros:

The staff was very friendly and professional. Outstanding customer service from the time we arrive the hotel to the time we left. The rooms were very clean, comfortable beds and quiet atmosphere.

Cons:

N/A

2026-04-09 via Nuitee
L
Lela family_with_children us
10
2026-04-08 via Nuitee
T
Thad family_with_children us
7
2026-04-03 via Nuitee
D
Desmond solo_traveller us
9
2026-04-01 via Nuitee
B
Beth family_with_children us
8
Recommended
Pros:

Clean, quiet, good location near shopping, restaurants, and I 10.

2026-03-31 via Nuitee
M
McArthur solo_traveller us
10
2026-03-30 via Nuitee
E
Edyta extended_group us
8
2026-03-28 via Nuitee
B
Brice family_with_children us
10
2026-03-24 via Nuitee
L
Lasheena solo_traveller us
8
Pros:

I like the room, the breakfast and the location of the hotel.

Cons:

I didnt like that the pool wasn't clean and I thought it wasn't clean because it was spring time and some hotels don't have the pool area open around that time but the fact that the pool was open and wasn't clean I didn't like, thats the only bad review I have.

2026-03-24 via Nuitee
I
Ireen solo_traveller us
5
2026-03-21 via Nuitee
C
Charles family_with_children us
9
2026-03-18 via Nuitee
E
Emily solo_traveller us
9
Pros:

Everyone was friendly and helpful. The room was clean and looked nice.

2026-03-17 via Nuitee
J
Javier extended_group us
10
vacation
Pros:

clean
room clean
front desk attendant
we come back

2026-03-15 via Nuitee
H
Howard family_with_children us
10
Pros:

Everything was nice !

2026-03-15 via Nuitee
P
Parker couple us
10
Amazing views, Excellent Service, The utilities were some of the best I've ever had at a Suite.
Pros:

The staff were very welcoming and happy to be at their job. It felt like joining a new community with checking in. The utilities such as the kitchen area was tidy and well organized!

Cons:

A bigger parking lot in the front would've been nice. Due to the shared space of two hotels, it was confusing the first time we drove in and parked.

2026-03-13 via Nuitee