TownePlace Suites Pensacola

Hotels
TownePlace Suites by Marriott
8.2 (298 reviews)
481 Creighton Road , Pensacola , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
Uncomfortable furniture
Breakfast quality

Categories

Cleanliness
6.78
Some guests reported issues with cleanliness, including dust in rooms and dirty bathrooms.
Service
9.25
Guests expressed positive sentiments towards the staff, highlighting their friendliness and helpfulness.
Location
8.79
The location was generally favorable and convenient.
Room Quality
7.74
Room and bed quality had mixed feedback, with some uncomfortable aspects.
Amenities
8.27
Guests appreciated the amenities like the gym and breakfast, despite some negative remarks.
Value for Money
8.73
Most guests felt they received good value for the price.
Food and Beverage
7.28
Food quality varied, with some guests disappointed in breakfast offerings.
Overall Experience
8.75
Many guests had a positive overall experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:21

Property Description

Convenient Amenities and Prime Location

Fully Equipped Kitchenettes and Free Wi-Fi
Studios at TownePlace Suites Pensacola offer a convenient kitchenette and complimentary Wi-Fi, ensuring a comfortable stay for guests.

Outdoor Pool and Barbecue Facilities
Guests can enjoy a refreshing dip in the outdoor pool or savor a delicious BBQ meal at the hotel's barbecue facilities, perfect for relaxing after a day of exploration.

Proximity to Popular Destinations
Located just 14.6 miles from Pensacola Beach, and with Cordova Mall and the University of West Florida nearby, TownePlace Suites Pensacola offers a prime location for both leisure and business travelers.

Experience comfort, convenience, and relaxation at TownePlace Suites Pensacola. Book your stay now for an unforgettable getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MOB

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 298 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.75
T
Tanja solo_traveller us
6
2026-05-23 via Nuitee
J
John solo_traveller us
10
2026-05-20 via Nuitee
S
Stacy family_with_children us
10
If I am ever in Pensacola again I will definately book at this hotel again.
Pros:

I loved the location because the hotel was close to several attractions, restaurants, and stores. I also liked that it was close to Pensacola Christian College which is where my son graduated from Abeka Home School. I was very please with the breakfast. There was a variety of choices, the food was fresh and hot, and it was organized to easily serve yourself.

Cons:

I can not think of anything that could make the stay better. The staff was friendly, professional, and very accomadating. I was pleasantly surprised that the hotel was pet friendly. Both staff and guests made your pets feel welcome. There were pet waste stations for easy cleanup outside.

2026-05-18 via Nuitee
M
Melody family_with_children us
10
I loved the location. I loved that they accepted my chihuahua. Room was great. We really enjoyed it
Pros:

Breakfast was great. I loved that you could sit inside or go outside to eat

Cons:

Pool was too cool while we were there to really enjoy the water

2026-05-18 via Nuitee
T
Tammie solo_traveller us
8
Cons:

Parking was too tight and got my truck door hit and not enough parking sites

2026-05-18 via Nuitee
D
Dewayne couple us
8
2026-05-17 via Nuitee
S
Sarah solo_traveller us
10
Great!
Pros:

Friendliest staff, ever! Great breakfast! Think eggs, sausage, bagels, yogurt, granola and oatmeal bar, that's quite a variety! If there's something not quite yummy, there was something else quite good to fill you up I love the kitchenette in the room! So helpful to have a fridge, toaster, microwave, and cabinet space in the room. Also a little office area with a chair and desk. We were only there for one night but I really was impressed by the use of the square footage. I could easily have stayed there for longer. All this and it's almost perfectly clean (there was a little staining in the soap dish of the bathroom). Great place to stay!

Cons:

It's almost perfectly clean (there was a little staining in the soap dish of the bathroom). Great place to stay

2026-05-13 via Nuitee
J
John solo_traveller us
10
Pros:

Staff is amazing

Cons:

No coke peoducts

2026-05-07 via Nuitee
T
Tameka family_with_children us
8
Pros:

We left early. they were still setting up but let us get what they had to offer at the time

Cons:

How the tv was on a stand to the side

2026-05-04 via Nuitee
P
Prendes solo_traveller us
9
Quick one night stay was very comfortable and pleasant. very pleasant staff
Pros:

Comfortable room and bed.

Cons:

Laundry facilities at juncture of rooms and exit to lobby.

2026-05-03 via Nuitee
C
Clarissa family_with_children us
2
2026-05-02 via Nuitee
A
Angel family_with_children us
10
Felt like home, staff was wonderful, clean rooms, very quiet relaxing
Pros:

Was very beautiful, pool was nice, location was great

Cons:

Breakfast could of been a little bit better like different options like pancakes or waffles

2026-04-30 via Nuitee
J
Justus solo_traveller us
3
It was ok
Pros:

Location, cleanliness, friendly staff

Cons:

Uncomfortable attention from another guest at breakfast meant I wasn’t comfortable continuing to attend during my stay, pool was closed for the majority of my stay as well.

2026-04-30 via Nuitee
K
KRISTEL solo_traveller us
7
2026-04-29 via Nuitee
R
Rachel extended_group us
9
Amazing experience
Pros:

Fantastic hotel. The staff was so helpful and the room as so nice. It was a great place to stay especially for two young women traveling alone. I felt safe the whole time

Cons:

I did not like the sofa bed. It was dirty with sand when we opened it and was super uncomfortable. We were unable to sleep on it due to the fact that you could feel every bar on it.

2026-04-20 via Nuitee
J
Jones family_with_children us
6
2026-04-15 via Nuitee
J
Joacim couple de
8
Waren zweimal dort und genossen die Ruhe und das Frühstück
Pros:

Sehr freundlicher Empfang, kostenlose Parkplätze, gute Ausstattung der Studios, sehr gutes Frühstück

2026-04-14 via Nuitee
J
JEFFERY couple us
8
Pros:

It was OK but I don't eat pork you need another meat option

2026-04-13 via Nuitee
A
Aiesha couple us
10
2026-04-11 via Nuitee
T
Tobi family_with_children us
10
Excellent customer service.
Pros:

The staff was very friendly and professional. Outstanding customer service from the time we arrive the hotel to the time we left. The rooms were very clean, comfortable beds and quiet atmosphere.

Cons:

N/A

2026-04-09 via Nuitee