Mercure Paris Porte d'Orleans

Hotels
Mercure
7.5 (231 reviews)
13, Rue François Ory , Montrouge , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise issues
Basic amenities

Categories

Cleanliness
7
Some reviews noted cleanliness issues, such as stained carpets.
Service
8
Staff were noted as friendly and accommodating.
Location
7
Location is somewhat distant from main attractions with limited dining options.
Room Quality
6.5
Complaints about noise and basic amenities impacted perception of room quality.
Amenities
7
Limited amenities like no mini bar and issues with bathroom cleanliness.
Value for Money
8
General sentiment on value was mixed due to price concerns.
Food and Beverage
9
Breakfast received positive feedback for variety and quality.
Overall Experience
7.5
Mediocre experience overall, with desires for improvement but some satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 02:51

Property Description

Modern Rooms with Amenities
Experience comfort and style in our spacious guest rooms, each equipped with air-conditioning, a flat-screen TV, and complimentary Wi-Fi. Enjoy a relaxing stay with facilities for making tea and coffee, ensuring a cozy retreat after a day of exploring Paris.

Delicious Dining Options
Indulge in traditional French cuisine at My Restaurant, or unwind with a drink at My Bar, offering a variety of beverages and snacks. Our dining options provide a taste of local flavors in a welcoming atmosphere.

Convenient Location and Parking
Located just a 5-minute walk from Porte d’Orléans Metro Station, our hotel offers easy access to Paris city center. With underground parking available on-site, exploring nearby attractions like the Eiffel Tower and Orly Airport is stress-free.

Book your stay at Mercure Paris Porte d'Orleans for a memorable Parisian getaway!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22.50 per day.

Location

Guest Reviews

7.5
Based on 231 reviews
Cleanliness: 7
Service: 8
Location: 7
Room Quality: 6.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 7.5
E
Ezgi solo_traveller tr
8
İyi
Pros:

Çalışanlar

Cons:

Resepsiyon

2026-03-21 via Nuitee
L
Ludovic family_with_children fr
10
2026-03-18 via Nuitee
P
Paul couple gb
6
Nice stay and good location for the Paris Guitar festival
Pros:

Breakfast was very good quality. Staff friendly in the bar, restaurant and reception staff helpful when asked questions for assistance in the local area. Room was clean and drinking water provisions were ready available on our floor free of charge with containers regularly replenished. Local restaurants within short walking distance

Cons:

Front of Hotel was a building site. Inside of room was very tired and in need repairing/modernising. Hallway carpet on level 3 was badly stained everywhere as though it had suffered from flood damage at some point

2026-03-10 via Nuitee
C
Cephora couple fr
8
2026-03-08 via Nuitee
P
Philippe couple fr
8
2026-03-07 via Nuitee
A
antonio solo_traveller ch
7
2026-02-26 via Nuitee
K
Karima couple fr
4
Dommage que l’équipement n’est pas au rendez vous
Pros:

Accueil personnel serviable

Cons:

Toilette qui fonctionnait mal inconfort zéro pression

2026-02-26 via Nuitee
J
Jeremie solo_traveller it
10
Parfait
Pros:

Tout et surtout le petit-déjeuner

Cons:

Rien

2026-02-23 via Nuitee
E
Elh Ibrahima Kobele family_with_children us
8
Cons:

Le menu au restaurant
L'information sur les horaires d'ouverture du restaurant n’est pas communiquée

2026-02-22 via Nuitee
T
Theodor solo_traveller it
7
2026-02-13 via Nuitee
M
Mathis couple fr
5
2026-02-13 via Nuitee
G
Gilbert couple fr
8
Globalement position
Pros:

L’emplacement proche de Paris et des services de transport public

Cons:

Une Odeur desagreagle lorsqu’on ouvre la porte de chambre .
Obligation d’aerer la chambre pour faire disparaitre cette odeur desagreable.

2026-01-31 via Nuitee
D
Danniele family_with_children us
6
Passive-Aggressive Staff
Pros:

The location is perfect

Cons:

Staff is passive-aggressive, not to the point of being point blank rude but still. Unhelpful when I went to say internet wasn’t working well. Blamed my cell phone. My check in was delayed by over one hour. I got there around the check in time and the excuse they gave that my room wasn’t ready is that the other guests who were occupying my room wouldn’t leave 😬

2026-01-28 via Nuitee
E
Eleonore solo_traveller fr
10
2026-01-27 via Nuitee
K
kathy solo_traveller fr
10
2026-01-24 via Nuitee
J
Jason family_with_children gb
10
2026-01-21 via Nuitee
T
Thomas solo_traveller fr
8
Pros:

Petit déjeuner

Personnel disponible

Cons:

Literie
Bruyant si on se trouve à côté de l’aire de livraison

2026-01-20 via Nuitee
I
Ioana solo_traveller fr
10
Linistit, calm, servicii bune.
Pros:

Mic dejun diversificat, excelent, hotel curat, personal f prompt și serios.

Cons:

Prețul cam mare pt o persoană.

2026-01-20 via Nuitee
R
Ramcy James family_with_children gb
6
2026-01-19 via Nuitee
J
Jérôme solo_traveller fr
9
2026-01-19 via Nuitee