DoubleTree by Hilton Hotel Detroit Novi

Hotels
•
Doubletree by Hilton
8 (590 reviews)
42100 Crescent Boulevard , Novi , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleaning issues
High breakfast charges
Construction disturbances

Categories

Cleanliness
7
Several reviews indicated cleanliness concerns and unclean rooms.
Service
9.5
Most reviews highlighted the friendliness of the staff.
Location
10
The location was frequently praised for its convenience to shops and restaurants.
Room Quality
8.5
Some rooms were nice and comfortable, but others had notable issues like old mattresses and cleanliness.
Amenities
8
Amenities were mentioned, but concerns about additional charges for breakfast reduced the score.
Value for Money
7
Value was affected by the additional costs for breakfast and construction inconveniences.
Food and Beverage
6
Complaints were made about the high cost of breakfast and it not being complimentary.
Overall Experience
8
Mixed feelings due to cleanliness and value issues, but some positive aspects like location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:44

Property Description

Luxury Hotel near Twelve Oaks Mall

Convenient Location: Situated just 5 minutes from Twelve Oaks Mall, the Doubletree Hotel Detroit Novi offers a prime location for shopping enthusiasts.

Modern Amenities: Enjoy a relaxing stay in guest rooms equipped with free Wi-Fi, an iPod docking station, and a 50-inch flat-screen TV. Unwind in the indoor pool or catch up on work in the well-appointed work area.

Business-Friendly: With a business center on-site and complimentary parking, this hotel caters to the needs of business travelers and leisure guests alike.

Experience comfort and convenience at the Doubletree Hotel Novi. Book your stay now to enjoy the best of Novi, Michigan.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 590 reviews
Cleanliness: 7
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8
Value for Money: 7
Food and Beverage: 6
Overall Experience: 8
L
Lindsey • extended_group • us
9
2026-04-02 • via Nuitee
B
Bsma • extended_group • us
6
Pros:

We like Hilton hotels they are always clean and accommodating

Cons:

They were doing construction right outside our room and almost dropped construction materials on our friends that were also staying there

2026-03-30 • via Nuitee
D
Debra • couple • us
10
2026-03-30 • via Nuitee
B
Bianka • couple • us
10
2026-03-29 • via Nuitee
U
Unice • family_with_children • us
10
2026-03-28 • via Nuitee
C
Cherryl • family_with_children • us
10
Welcoming Staff and environment, Very friendly staff. Great breakfast choices and great price. Well
Pros:

Welcoming Staff and environment, Very friendly staff. Great breakfast choices and great price. Well located.

Cons:

n/a

2026-03-26 • via Nuitee
D
Deanna • couple • us
4
2026-03-16 • via Nuitee
S
Sheena • couple • us
10
2026-03-16 • via Nuitee
D
Daniel • couple • us
9
One of the best values for the price
Pros:

Location is set back off the main road so traffic is nonexistent. The rooms are comfortable and feel more upscale than you would think from the price. One particular staff member, Kayla, went above and beyond to straighten out some things, and make sure that I was able to check in early and that everything would be perfect when I got there. Also spoke with Keysha before arrival, and my other guest was able to check in and be waiting for me when I got there.

Cons:

The only negative is that the TVs were not yet equipped with applications like Netflix, etc. But they are undergoing an upgrade, and they will soon be.

2026-03-15 • via Nuitee
J
Jessica • couple • us
10
2026-03-15 • via Nuitee
D
Daniel • couple • us
7
2026-03-12 • via Nuitee
I
idelma • solo_traveller • nl
7
2026-03-07 • via Nuitee
D
Debra • couple • us
10
We had a wonderful time
Pros:

It was really nice the location restaurant’s shopping we really enjoyed it ❤️we will be coming back for our next visit

2026-03-05 • via Nuitee
A
Ashanti • solo_traveller • us
4
Never again.
Pros:

Young lady at the desk when I was checking in was friendly.

Cons:

My key didn’t work so I couldn’t come and go as I pleased. As soon as I opened the door the floor was dirty, there was dust everywhere from them I guess painting or do some work. The shower floor had hair everywhere, was told there weren’t anymore king beds available for a new room with double beds since my key didn’t work. The next morning you hear contractors working in the hall or one of the rooms VERY LOUDLY with their equipment… I got a room to get away, do some homework in peace and quiet and get in the pool not to be uncomfortable and disturbed with the sound of loud tools.

2026-03-03 • via Nuitee
S
SYED KAMALUDDIN • solo_traveller • sa
7
2026-03-01 • via Nuitee
S
Sara • family_with_children • us
8
Pleasant
Pros:

Pool was perfect. Nice staff

Cons:

Very obviously under construction, felt very creepy. Rooms view was dumpsters. Would stay again when construction ends and rooms are updated.

2026-02-23 • via Nuitee
O
Ossama • solo_traveller • sa
6
2026-02-13 • via Nuitee
F
fifelski • couple • us
8
Good but they will no longer take pets so it will no longer be a choice for me at this time
Pros:

The staff was very nice but the hotel was in the middle of of a renovation so some facilities were unavailable

Cons:

There is only one elevator so if your room is on the far side it is a very long walk

2026-01-28 • via Nuitee
M
Maria • solo_traveller • us
8
Our stay was great! Staff was friendly, hotel was quiet with a convenient location. Clean and comfortable.
Pros:

Location was great! The room was clean and the beds were comfortable.

Cons:

I wish the breakfast was included in the stay. I also wish the blankets were heavier.

2026-01-25 • via Nuitee
J
Joseph • couple • us
9
2026-01-20 • via Nuitee