Mercure Bordeaux Lac

Hotels
•
Mercure
7.5 (1719 reviews)
rue du Grand Barail , Bordeaux , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Modern decor
Friendly staff
Good parking
Cons:
Limited food options
Some maintenance issues

Categories

Cleanliness
7.08
Mention of cleanliness being satisfactory but some comments indicate areas need improvement.
Service
8.05
Service ratings are generally high with praises for staff attentiveness.
Location
7.59
Location noted as distant from central areas but conveniently near transportation.
Room Quality
7.54
Rooms described positively for comfort but with some mentions of issues such as air conditioning.
Amenities
7.07
Amenities noted to be basic or lacking during weekends.
Value for Money
8.53
Good value for the price considering the facilities and services offered.
Food and Beverage
6.58
Food options limited, no restaurant available on weekends which impacts overall dining experience.
Overall Experience
7.55
Overall feedback is positive with specific mentions of enjoyable aspects balanced by drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:49

Property Description

Luxurious Accommodations
Experience comfort and style at Mercure Bordeaux Le Lac. Our air-conditioned rooms with flat-screen TVs and free Wi-Fi ensure a relaxing stay.

Gastronomic Delights
Indulge in exquisite French cuisine and a variety of wines at Brasserie au 33. Don't miss out on our delicious breakfast offerings to start your day right.

Convenient Location
Conveniently located near Stade Matmut Atlantique and Bordeaux Exhibition Centre, with easy access to Bordeaux City Centre. Explore the city or relax by our outdoor swimming pool and terrace.

Book now to enjoy a delightful stay at Mercure Bordeaux Le Lac.

Important information:

Restaurant Côte Lac opening times : From Monday to Friday, from 12:00 to 14:00 and from 19:00 to 22:00. Closed on Saturday and Sunday.
Restaurant Hippopotamus opening times : Everyday, from monday to sunday : from 12:00 to 14:30 and from 19:00 to 22:00.

Please note that baby cots have to be requested in advance by calling the reception. Contact details can be found on the booking confirmation. Please note that children under 12 years old can enjoy breakfast for free. Pets are welcome at a EUR 12 extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 1719 reviews
Cleanliness: 7.08
Service: 8.05
Location: 7.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 7.55
S
Solange • solo_traveller • es
9
Pros:

Me gustó todo, sobre todo la tranquilidad del lugar y la eficiencia del personal.

Cons:

Nada

2026-07-18 • via Nuitee
E
Elisabeth • couple • fr
9
2026-07-17 • via Nuitee
F
Femke • family_with_children • be
5
Vriendelijk personeel, handige privéparking en een goede verbinding met het centrum, maar de prijs-kwaliteitverhouding v
Pros:

Privéparking voor het hotel.
Het personeel was heel vriendelijk. Het centrum was gemakkelijk bereikbaar met de tram een beetje verderop. Er was ook mogelijkheid voor een extra kinderbedje.

Cons:

Prijs-Kwaliteitverhouding. De badkamer(+deur) had dringend een opfrisbeurt nodig.

2026-07-15 • via Nuitee
C
CHANTAL • solo_traveller • us
9
2026-07-14 • via Nuitee
M
Miriam • family_with_children • be
7
2026-07-14 • via Nuitee
K
Kyriakos • solo_traveller • gr
3
Not a 4-star hotel
Pros:

The pool,the stuff was helpfull and the breakfast was decent

Cons:

This is not a 4 - star hotel. The quality of services are not alligned with the prise of the room. The day we stayed their the temperature was 40 degrees and nobody informed us that the AC in our room didn't work. Instead of that, when we called them to fix the prodlem they insinted that the AC works properly. As a result, we couldn't sleep for 2 nights because the tempeture in our room was too high.

2026-07-13 • via Nuitee
C
Cédric Chesneau • couple • fr
8
Pros:

Emplacement, propreté calme

Cons:

Il y avait un lit double+ un canapé lit. Sur le canapé lit les draps n'étaient pas mis. A part ça c'était top

2026-07-12 • via Nuitee
J
Jean • solo_traveller • fr
8
tres bien mais vieillot
Pros:

accueil cordial, calme et grande chambre confortable

Cons:

hotel vieillot, piscine vieillotte, design moyen,

2026-07-11 • via Nuitee
F
FREDERIC • solo_traveller • fr
10
2026-07-11 • via Nuitee
E
Emma-Jayne • family_with_children • gb
5
2026-07-10 • via Nuitee
S
Stephanie • solo_traveller • fr
9
2026-07-05 • via Nuitee
S
Said • family_with_children • be
10
2026-07-02 • via Nuitee
B
Bernardo • couple • fr
7
2026-07-01 • via Nuitee
B
Boutbien • couple • fr
8
2026-06-30 • via Nuitee
D
DIDIER • solo_traveller • fr
9
Pros:

Je recommande vivement cette hôtel qui trouve à proximité du palais des congrès de Bordeaux

Cons:

Ras

2026-06-26 • via Nuitee
N
Naoual • family_with_children • fr
10
2026-06-22 • via Nuitee
V
Veronique • couple • fr
9
Luxueux
Pros:

Très bon accueil piscine tres agréable climatisation parfaite et pdj nikel

Cons:

Pas grand chose peut être l ascenseur trop sombre

2026-06-22 • via Nuitee
V
Vinze73 • solo_traveller • fr
9
2026-06-21 • via Nuitee
G
GALISSAIRE • solo_traveller • fr
10
2026-06-20 • via Nuitee
L
Ludovica • solo_traveller • it
8
Good option for conference in Bordeaux
Pros:

Good location for the conference centre, big clean room and bathroom, good selection for breakfast.

Cons:

I was there for a week and the fire alarm went off three times over 2 nights. Thankfully no problem was found and I know it's outside of their control, but I did not see any staff trying to guide us, explain what was happening or whether was safe to go back in once we got evacuated. I heard instructions passed by word of mouth from other clients and trusted them, but I would have appreciated more support and reassurance from the staff.

2026-06-20 • via Nuitee