Mercure Bordeaux Lac

Hotels
Mercure
7.5 (1697 reviews)
rue du Grand Barail , Bordeaux , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Modern decor
Friendly staff
Good parking
Cons:
Limited food options
Some maintenance issues

Categories

Cleanliness
7.08
Mention of cleanliness being satisfactory but some comments indicate areas need improvement.
Service
8.05
Service ratings are generally high with praises for staff attentiveness.
Location
7.59
Location noted as distant from central areas but conveniently near transportation.
Room Quality
7.54
Rooms described positively for comfort but with some mentions of issues such as air conditioning.
Amenities
7.07
Amenities noted to be basic or lacking during weekends.
Value for Money
8.53
Good value for the price considering the facilities and services offered.
Food and Beverage
6.58
Food options limited, no restaurant available on weekends which impacts overall dining experience.
Overall Experience
7.55
Overall feedback is positive with specific mentions of enjoyable aspects balanced by drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:49

Property Description

Luxurious Accommodations
Experience comfort and style at Mercure Bordeaux Le Lac. Our air-conditioned rooms with flat-screen TVs and free Wi-Fi ensure a relaxing stay.

Gastronomic Delights
Indulge in exquisite French cuisine and a variety of wines at Brasserie au 33. Don't miss out on our delicious breakfast offerings to start your day right.

Convenient Location
Conveniently located near Stade Matmut Atlantique and Bordeaux Exhibition Centre, with easy access to Bordeaux City Centre. Explore the city or relax by our outdoor swimming pool and terrace.

Book now to enjoy a delightful stay at Mercure Bordeaux Le Lac.

Important information:

Restaurant Côte Lac opening times : From Monday to Friday, from 12:00 to 14:00 and from 19:00 to 22:00. Closed on Saturday and Sunday.
Restaurant Hippopotamus opening times : Everyday, from monday to sunday : from 12:00 to 14:30 and from 19:00 to 22:00.

Please note that baby cots have to be requested in advance by calling the reception. Contact details can be found on the booking confirmation. Please note that children under 12 years old can enjoy breakfast for free. Pets are welcome at a EUR 12 extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Apr 30, 2026 until Thu, Oct 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 1697 reviews
Cleanliness: 7.08
Service: 8.05
Location: 7.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 7.55
K
Konstantinos family_with_children gr
1
Disaster
Pros:

The fridge was broken . I asked more than three times to be replaced unfortunately the staff ignore mev

Cons:

The breakfast very bad . This not 4 stars breakfast not even 2 stars breakfast

2026-06-01 via Nuitee
C
Chris couple be
7
2026-05-30 via Nuitee
P
Patrick solo_traveller be
10
2026-05-30 via Nuitee
J
Jean-Marc couple fr
8
2026-05-28 via Nuitee
A
Aurelien family_with_children fr
9
Très bien
Pros:

Parking gratuit, proche du stade

Cons:

Pas de possibilité de prendre la chambre avant 15 h

2026-05-27 via Nuitee
S
Skeet solo_traveller je
5
Pros:

Nice outdoor area

Cons:

Food was not nice at all, chose to eat elsewhere on our return visit

2026-05-27 via Nuitee
D
Donnet solo_traveller fr
9
Pros:

La beauté des lieux

Cons:

Les cheveux au plafond de la salle de bain ainsi que les taches.
La grosse tache sous le bureau.

2026-05-27 via Nuitee
L
Lisa couple fr
8
2026-05-25 via Nuitee
S
Sébastien Hajowji solo_traveller fr
8
Bonne Expérience malgré le prix
Pros:

•Très bien placé à proximité du stade et parc des expos (5 -10 minutes à pied)
•Personnel agréable
•Chambre et douche impeccable : spatieuse, propre et confortable.
•il y a un coin piscine qui aair agréable mais pas eu le temps d'en profiter
•Jus d'orange frais au petit déjeuner

Cons:

•le prix que l'on trouve cher: je pense que l'hôtel profite d'avoir le stade et parc a proximité pour justifier ce prix
• le prix du petit déjeuner formule complète à 18€ pas tant de choix que cela et certains plats vides malgré avoir patienté (9h) la formule Express à 9€ aurait suffit et le prix justifié.

2026-05-24 via Nuitee
R
Romain extended_group fr
10
2026-05-24 via Nuitee
J
Justine extended_group fr
10
Parfait merci pour ce séjour
Pros:

Beauté, pratique avec le stade à côté, endroit chaleureux et accessible

Cons:

Rien

2026-05-24 via Nuitee
J
Joëlle couple fr
9
2026-05-17 via Nuitee
M
Marie solo_traveller fr
7
Pros:

Personnel tres poli et serviable

Cons:

Problème de savon dans la salle de bain, paroi de douche mal fixée salle de bain trempée.
Manque d'oreiller.
Ravitaillement du petit déjeuner assez long, une machine à café à l'arrêt et pmis de grille pain

2026-05-17 via Nuitee
K
ken couple gb
8
2026-05-17 via Nuitee
S
SERAFINO couple fr
8
Pros:

Le personnel surtout Johana pour le petit déjeuner souriante accueillante

Cons:

Manque de tablette dans la douche pour poser ces shampooing personnel

2026-05-11 via Nuitee
P
Pauline couple fr
10
Un séjour excellent.
Pros:

Le petit déjeuner était super 👍.
Bel établissement. Je le recommande. Bien placé. Bien desservi au niveau de TRAM et BUS.

2026-05-10 via Nuitee
S
Sandra couple fr
8
2026-05-09 via Nuitee
J
JHONNY solo_traveller fr
10
Pros:

​C'est super bien placé, tout est à proximité et le quartier est tranquille.

2026-05-08 via Nuitee
S
Susely family_with_children fr
6
Agréable mais pas confortable
Pros:

La gentillesse du personnel

Cons:

La fontaine de mon étage fonctionnait pas tout le temps, l’emplacement pas sympa, le resto n’ouvrait pas le week-end. Le frigo de la chambre totalement pour rien car tenait la température ambiante même apres l’avoir rapporté

2026-05-04 via Nuitee
I
Imma solo_traveller es
7
2026-05-03 via Nuitee