Mercure Bordeaux Lac

Hotels
•
Mercure
7.5 (1673 reviews)
rue du Grand Barail , Bordeaux , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Modern decor
Friendly staff
Good parking
Cons:
Limited food options
Some maintenance issues

Categories

Cleanliness
7.08
Mention of cleanliness being satisfactory but some comments indicate areas need improvement.
Service
8.05
Service ratings are generally high with praises for staff attentiveness.
Location
7.59
Location noted as distant from central areas but conveniently near transportation.
Room Quality
7.54
Rooms described positively for comfort but with some mentions of issues such as air conditioning.
Amenities
7.07
Amenities noted to be basic or lacking during weekends.
Value for Money
8.53
Good value for the price considering the facilities and services offered.
Food and Beverage
6.58
Food options limited, no restaurant available on weekends which impacts overall dining experience.
Overall Experience
7.55
Overall feedback is positive with specific mentions of enjoyable aspects balanced by drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:49

Property Description

Luxurious Accommodations
Experience comfort and style at Mercure Bordeaux Le Lac. Our air-conditioned rooms with flat-screen TVs and free Wi-Fi ensure a relaxing stay.

Gastronomic Delights
Indulge in exquisite French cuisine and a variety of wines at Brasserie au 33. Don't miss out on our delicious breakfast offerings to start your day right.

Convenient Location
Conveniently located near Stade Matmut Atlantique and Bordeaux Exhibition Centre, with easy access to Bordeaux City Centre. Explore the city or relax by our outdoor swimming pool and terrace.

Book now to enjoy a delightful stay at Mercure Bordeaux Le Lac.

Important information:

Restaurant Côte Lac opening times : From Monday to Friday, from 12:00 to 14:00 and from 19:00 to 22:00. Closed on Saturday and Sunday.
Restaurant Hippopotamus opening times : Everyday, from monday to sunday : from 12:00 to 14:30 and from 19:00 to 22:00.

Please note that baby cots have to be requested in advance by calling the reception. Contact details can be found on the booking confirmation. Please note that children under 12 years old can enjoy breakfast for free. Pets are welcome at a EUR 12 extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 1673 reviews
Cleanliness: 7.08
Service: 8.05
Location: 7.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 7.55
V
vincent • solo_traveller • fr
10
2026-04-18 • via Nuitee
C
constance • solo_traveller • fr
8
Pros:

L'emplacement est pratique avec le parking fermé.

2026-04-16 • via Nuitee
C
cyril • family_with_children • fr
10
2026-04-13 • via Nuitee
R
Rodrigues • extended_group • ch
6
Pros:

Pequeno almoço

Cons:

WC pequeno, porta estragada
Saída de ar no quarto suja

2026-04-12 • via Nuitee
A
ABDELJALIL • family_with_children • fr
7
Sinon ras
Pros:

C est très curieux dans un hôtel comme ca qu il n y a de prise électrique de part et d autre des lits et le lit convertible et peu confortable

Cons:

Voir plus haut

2026-04-09 • via Nuitee
J
joaquim • solo_traveller • gb
10
Pros:

Everything i

Cons:

Is okay

2026-04-08 • via Nuitee
A
amari • extended_group • fr
10
Pros:

La propreté

Cons:

Le confort
Le petit déjeuner
Le calme

2026-04-06 • via Nuitee
J
Joel • couple • fr
8
Aceitável
Pros:

Quarto grande e moderno, casa de banho grande moderna, pequeno frigorífico no quarto máquina de café, funcionários simpáticos, parque de estacionamento do hotel, localização aceitável.

Cons:

Pequeno almoço muito pobre, sem reposição de tudo que esgotava, preço por pessoa 18.50 por dia, não é aceitável para um hotel 4 estrelas ter que sair do carro a chover para tocar à campainha, para entrar no hotel e estacionar .

2026-04-06 • via Nuitee
J
Jeff COCCOLUTO • family_with_children • fr
9
2026-04-05 • via Nuitee
A
Andreu • family_with_children • es
8
Pros:

Hotel amb aparcament. Bona dutxa. Esmorçar prou correcte.

Cons:

Preu sopar masa car, coixins no son masa comodes. Zona exterior (prking) molt deixada.

2026-04-04 • via Nuitee
V
VALERIE • solo_traveller • fr
10
2026-04-01 • via Nuitee
S
Steven • solo_traveller • es
10
2026-03-27 • via Nuitee
P
paulo • couple • pt
7
2026-03-23 • via Nuitee
R
rémi • extended_group • fr
7
Pros:

La suite est très grande literie confortable

Cons:

La balnéothérapie qui ne marche pas . Pas de changement de gel douche dans la chambre

2026-03-17 • via Nuitee
G
Gael • couple • fr
10
2026-03-16 • via Nuitee
M
Marie Lise • couple • fr
7
Cons:

Bouteille en verre vide, sans bouchon , à remplir soi même avec l eau du robinet de la salle de bain… eau hyper chlorée d une part et d autre part on peut se poser la question sur l hygiène !!!! N importe quelle personne a pu boire au goulot…
Le minimum est d avoir une bouteille d eau neuve et fermée, qu elle soit en plastique ou en verre (soit disant pour sauver la planète….)

2026-03-15 • via Nuitee
M
manuelalJ3642BR • Business
2
Bettwanzen Alarm!
Pros:

This is the worst Hotel ever. I know when you read it you wont believe. I was there beginning March 26 for 3 nights. On a business trip. Please know that the Hotel had bed bugs! I was biten during the night , woke up and saw them, also photographed it. Early next morning they gave me another room and apologize. That was it. Don't go there! If there are bed bugs in one room there are in another rooms too! So beware of it!

2026-03-12 • via Tripadvisor
S
Stephanie • family_with_children • fr
10
Pros:

J adore cet hôtel...3 fois que je viens et c est parfait.

Cons:

Rien à signaler

2026-03-04 • via Nuitee
E
Emmanuel • family_with_children • fr
5
passable, vivement les travaux
Pros:

La grandeur de la chambre et l'emplacement géographique

Cons:

le petit dejeuner beaucoup trop leger, l'ascenseur principale en panne, le coffre fort beaucoup trop haut dans les chambres et pas la possibilité de travailler dans le hall car il y'avait une fete et pas de place.

2026-02-27 • via Nuitee
N
Neleta • family_with_children • gb
4
in urgent need of refurbishment
Pros:

check in/out

Cons:

the place is in urgent need of an upgrade.other than the entrance that looks nice and modern, the rest needs a refurb. old doors and carpets, lumpy mattresses and small pillows, lack of glasses / cups to drink from, paper cups dont taste the same. elevator not working on the check out day. this was the most expensive hotel we paid during the 12 days of our trip but offered the less value for money. we got more even from the 2 star hotels in the area.

2026-02-26 • via Nuitee