Holiday Inn Express Denver Downtown by IHG

Location is near nithothing of interest in Denver (my mistake for bookingit) . Hotel felt worn and dirty.

Lit beaucoup trop mou, salle de bain exigue avec toilettes dont on peut à peine ouvrir le couvercle, informations sur booking d'une machine à café/thé mais pas dans la chambre, assez bruyant (bourdonnement), froid dans la chambre et impossibilité de régler ou couper la clim, pas d'étagères pour poser les vêtements, pas de pression d'eau et eau chaude variable ce qui est peu pratique pour laver les cheveux.

Parkeren

Staff troppo formale e poco empatico.

Le petit déjeuner moyen: couverts plastique et vaisselle en carton! On jette tout.
La baignoire/douche avec rideau: pas commode.
À savoir, l’hôtel propose un parking à 51 $ la nuit: service voiturier obligatoire mais pratique.

I had to wait and hour an a half to check into the suite. (unacceptable) because they stated it was still dirty. Only to get into the the room for it to be dirty. When we arrived back from our event we attended, the bathtub shower was broken, so a maintenance man had to come up and fix that. Finally get in the bed for that too to be uncomfortable. But I really trying to see the beauty in it all. However, I will NERVER stay here again.

There was a sticky bathroom floor, limited hot water,
no cups in the room, the only ice machine was on the 18th floor and the reusable bottle filler did not work.

We couldnt check in due to the hotel system being down. There was no microwave or fridge so we had to throw out our food and drinks. But the biggest thing was it was soooo hot in the room. Our room was 79 degrees the whole stay. The staff didnt seem to be concerned that it was hot. To make it worse, the windows didnt open and the rooms were small making the space feel so stuffy and claustrophobic.

It was so meh… I’ve never had issues with Holiday Inn until now. It’s generally very clean and well kept but this one was very shoved together and there were so many problems. There isn’t A/C, it’s on central air which means it was hot and muggy, they gave us a box fan if it was too hot. In our first room the shower only ran only cold, the tub didn’t drain and the toilet wouldn’t flush, they moved us to a new room which was slightly better but the water went from zero to scalding hot in a few seconds and was very hard to cool down once it was that hot. The paint in both rooms was peeling off the walls and it just was not the cleanly you would expect. We didn’t have a fridge or microwave in the first room, the second room there wasn’t a dresser and the night stand drawers were hanging half off. The beds in both rooms were very hard and not comfortable. There is only valet parking in the building so you can not self park unless you find parking elsewhere. Not a problem if includes included in your room stay like ours was but lots of people had issues with it. 2 other people during our stay had to be moved rooms due to issues in there’s as well. They do have water dispensers with fresh cold water which was nice but the ice maker was always out of ice. The best part of our stay was how amazing and friendly the staff was. They were very accommodating and quick to get on problems but there were so many problems they wouldn’t have had to deal with if the hotel was kept up to standard by the owners.

No AC and not well maintained

I was put in one room the AC didn’t work so my first night was hot. Second day I got moved to another room and the AC in that room didn’t work either so all 3 nights I stayed I slept hot and all they did was give me fan. Horrible experience won’t do that ever again