Wyndham Southbury

Hotels
Wyndham Hotels & Resorts
7.8 (1220 reviews)
1284 Strongtown Road , Southbury , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms frequently mentioned
Friendly, accommodating staff
Convenient location and parking
Comfortable/roomy beds
Good breakfast variety for some guests
Spacious rooms
Helpful front-desk during emergencies
Open lobby and accessible location
Cons:
Aging property and needs updating
Broken amenities (ice machines, treadmill, gym equipment)
Spotty or poor Wi‑Fi and TV/phone issues
Undisclosed or high pet fees
Inconsistent or no complimentary breakfast for some stays
Occasional strong odors and unclean rooms reported
Maintenance issues (broken shower rod, low water pressure, noisy AC)
Restaurant/pool sometimes closed or unavailable

Categories

Cleanliness
8
Generally reported as clean and comfortable in many reviews, though isolated incidents of unclean rooms and persistent odors were noted requiring moves.
Service
9
Staff frequently described as friendly, accommodating and helpful (especially in emergency situations), despite a few reports of rudeness or inattentive moments.
Location
8.9
Multiple reviewers praised the convenient location, easy access from highways and ample parking; seen as a strong point for the property.
Room Quality
7
Rooms are described as roomy with comfortable beds, but many comments about aging decor, dated bathrooms, broken fixtures, low water pressure and occasional maintenance issues.
Amenities
6.5
Amenities were inconsistent: broken ice machines, a non-working treadmill, spotty Wi‑Fi, occasional closed restaurant/pool access and missing in-room microwaves noted.
Value for Money
7
Several guests called it good value, but unexpected fees (notably pet fees) and inconsistent inclusions (breakfast) reduced perceived value for some.
Food and Beverage
7.5
Breakfast and restaurant received positive comments for variety and quality from some guests, but others reported no complimentary breakfast, closed days and inconsistent bar/ happy-hour practices.
Overall Experience
8.5
Overall stays tended to be positive with accommodating staff and comfortable rooms for many guests, balanced by notable maintenance and consistency issues for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:55

Property Description

Convenient Location and Nearby Attractions

Located just off Interstate 84, Wyndham Southbury is a mere 2.6 miles from the thrilling Quassy Amusement Park. Explore the area easily with our free area shuttle service to make the most of your stay.

Comfortable Rooms and Dining Experience

Enjoy modern amenities in every room, including free Wi-Fi, a flat-screen TV, and a coffee maker. Unwind at the on-site restaurant, the Arrowhead, offering delectable American cuisine for all your dining needs.

Relaxation and Recreation

Take a dip in the indoor pool, rejuvenate in the sauna, or keep up with your fitness routine in the modern gym. Our business center is also available for your convenience during your stay.

Book your stay at Wyndham Southbury now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Guest Reviews

7.8
Based on 1220 reviews
Cleanliness: 8
Service: 9
Location: 8.9
Room Quality: 7
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
G
Gnana family_with_children us
10
2026-08-15 via Nuitee
G
greg solo_traveller us
8
comfortable and clean nice size room
2026-08-14 via Nuitee
L
Lisa couple us
7
2026-08-11 via Nuitee
L
Li couple us
9
2026-08-08 via Nuitee
K
Kelly extended_group us
7
Great value
Pros:

Clean. Very nice staff. Roomy.

Cons:

It is aging and needs updating. None of the ice machines on the first floor were operational. One of the two treadmills in gym did not work.

2026-08-05 via Nuitee
M
Miguel solo_traveller es
8
2026-08-05 via Nuitee
M
Maldonado solo_traveller us
3
Hotel Nightmare
Pros:

Just the location.....plenty of parking

Cons:

No breakfest included, ac was not working had to change room, then the TV was not working. Had to send someone to fix it. Very dated and the staff pretended to be busy when they where not, very rude not even complimentary water. .....never returning and I travel alot

2026-08-04 via Nuitee
C
Caitlin solo_traveller us
5
2026-08-03 via Nuitee
M
Maurice solo_traveller us
5
Pros:

Low cost for incidental fee, the restaurant although we didn't visit it and the fact it had a pool that we also didn't visit.

Cons:

Wifi too forever to connect. The hot water also took a long time to get hot.

2026-08-03 via Nuitee
K
Kristin solo_traveller us
9
2026-08-02 via Nuitee
A
Adams-Macleod solo_traveller us
6
2026-08-02 via Nuitee
H
Huh? solo_traveller us
8
Adequate hotel with comfortable beds but many small touches missing
Pros:

The hotel restaurant was nice, and the service was terrific. It was a nice respite after a long drive up the northeast corridor. The staff was overall friendly and attentive.

Cons:

The TV, wifi, and phone were all in some state of disrepair, and the staff's solution was to give us a telephone number to call for tech help. The room was clean but dark and unwelcoming. They refused to let me connect my Wyndham Rewards number to the booking because I booked through booking.com.

2026-07-23 via Nuitee
J
Julia solo_traveller us
6
Pet Fee Ripoff!
Pros:

Location easy from I-84, lobby was open.

Cons:

My rate was 90 bucks but my pet fee for 1 pet for 50 (!) and was not disclosed on Booking.com, and 1 mention of the pet fee in FAQs was 35 not 50. I got there at 930pm, was out by 830am. No breakfast, noisy ac unit, and older bathroom. Should've stayed at LQ down the road. Would have been a wash with their pet fee and they offer breakfast.

2026-07-23 via Nuitee
R
Ross couple us
10
Comfortable and good
Pros:

Breakfast was good with a lot of variety. The assistant was helpful, too.

2026-07-18 via Nuitee
L
Lank solo_traveller us
6
Pros:

I did not see a complimentary breakfast.
Bar in restaurant did not charge happy our price. When discussed with bar server was told I need to mention happy bour to receive reduced charge. Is this correct? On another occasion same issue.
Available coffee was very good.

Cons:

No Complimentary lemon water. No Food for take out at breakfast.
This review was sent to daughter, but she did not stay. Did did booking only. My email was used during booking.

2026-07-15 via Nuitee
A
Amanda couple us
9
Nice, clean hotel. Great value, convenient, would recommend for anyone staying in the area or passing through
Pros:

We loved how close it was to my sister’s place. It was very convenient for us. The rooms were spacious and the beds were cozy.

Cons:

We didn’t like how far of a walk it was for us to get to our room. We wished the hotel had two elevators so it would be less of a walk to get to our rooms. But besides that, everything else was good

2026-07-13 via Nuitee
J
Julie solo_traveller us
9
Pros:

Clean and comfortable

Cons:

Height of bed. Hard to crawl into. Not very good water pressure.

2026-07-13 via Nuitee
H
Hector couple us
9
2026-07-10 via Nuitee
L
leslie couple us
5
Meh
Pros:

comfortable bed

Cons:

room and bathroom weren't really clean. entranceway portico ceiling in disrepair

2026-07-09 via Nuitee
D
Denise couple us
10
It was an emergency stay for us, considering our vehicle broke down. We called and they were very accommodating very fri
Pros:

Everyone was so friendly and so accommodating and very knowledgeable when I had questions

Cons:

We had no microwave in our room, would’ve made it so much easier food wise

2026-07-08 via Nuitee