Hampton Inn St Augustine US1 North

Hotels
Hampton Inn
8.2 (608 reviews)
2050 North Ponce de Leon Boulevard , St. Augustine , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Pleasant and helpful staff
Cons:
Uncomfortable beds
Issues with TV and room maintenance

Categories

Cleanliness
7.84
Several reviews noted cleanliness issues, with one mentioning that the TV had no place and another about dust on the lamp shade.
Service
8.81
Guests reported pleasant and helpful staff, although there were some complaints about customer service regarding charges.
Location
8.85
The location received positive remarks, though some guests felt it was not as close to main attractions as expected.
Room Quality
7.3
Reports of uncomfortable beds and maintenance issues like a non-functional TV and air conditioner.
Amenities
7.83
A mix of comments; some amenities like breakfast were praised, but complaints about parking fees and a lack of intelligent TVs were noted.
Value for Money
7.79
Some felt the cost was high for the experience, given the additional charges for parking and the amenities offered.
Food and Beverage
8.34
Guests enjoyed breakfast and fresh cookies, though some felt breakfast area was cramped.
Overall Experience
8.81
While several guests found their stay pleasant, some had significant issues that affected their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Explore Historic St. Augustine from Our Charming Hotel

Convenient Amenities: Enjoy a complimentary hot breakfast and unwind in the outdoor pool. Stay connected with free WiFi and relax in rooms equipped with a flat-screen TV, microwave, coffee maker, and refrigerator.

Fitness and More: Keep up with your workout routine in the on-site fitness center, and take advantage of laundry facilities during your stay.

Nearby Attractions: Visit the nearby Castillo de San Marcos, St. Augustine Lighthouse, and the Oldest Wooden School House for a truly immersive experience.

Book your stay at Hampton Inn St. Augustine-Historic District for a memorable visit to this historic city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 608 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
D
Diane couple us
3
Pros:

Not much

Cons:

Room was small, cost $20. More than quoted. Preformed breakfast eggs with peppers only. I asked if there was any other and they said no, then I found hard boiled eggs at the end of the counter. Just the whole vibe was pretty lackluster not what I expect from a Hampton. There was no closet in the room, just small and old but they had redone everything pretty well. If you're looking for something nice this is not it definitely not for $180 a night could have stayed at a much cheaper Hotel. I thought there was some kind of view from reading through the advertisement but maybe I misread there was two Hamptons probably not more than 2 miles away from each other. I can't imagine that the other one having a view would have been $20 less.

2026-02-11 via Nuitee
S
snider couple us
8
Do not like the idea of paying for parking.
Pros:

Nice location for what we where there for.

Cons:

Charging for parking

2026-02-09 via Nuitee
O
Olga family_with_children us
7
2026-01-30 via Nuitee
M
Matthew couple us
1
Avoid this rude property!
Pros:

Nothing

Cons:

Front desk was horribly rude.
Would not let us check in early, BUT charged us for parking without checking us in.
We did not stay and demand a refund.

2026-01-29 via Nuitee
J
JAIR family_with_children us
3
Cons:

Reservamos 3 habitaciones y en una de las habitaciones el baño estaba tapado, la respuesta de la persona de la recepción fue que no había mas habitaciones y que si queríamos nos devolvía el dinero, por que no tenían personal de mantenimiento ni mas habitaciones

2026-01-29 via Nuitee
K
Kasey E couple us
8
Pros:

I liked the location of the hotel. It was very close to ask the little shops and restaurants. And very close to all the things we wanted to go see.

Cons:

Everything about the room was great, we just had incredibly loud neighbors who were screaming, banging stuff on the walls, and watching movies and TikToks as loud as possible

2026-01-28 via Nuitee
S
Sandy couple us
10
Pros:

Breakfast, and bed was great! The comfortable beds are the reason I stay at Hampton Inns, but the staff were great too

Cons:

na

2026-01-26 via Nuitee
W
Wasson couple us
6
The breakfast was not that great. The Hampton Inn down the street was a better value
Pros:

Close to downtown and reasonable price

Cons:

They were doing construction next door and the hallway was a mess. They never vacuumed the whole time we were there.

2026-01-26 via Nuitee
N
Natacha couple us
10
2026-01-24 via Nuitee
J
Jean family_with_children us
4
Stay was good but aftermath was very stressful
Pros:

The facility was good and convenient. The room was clean and comfortable

Cons:

Check-in was late. Without my knowledge, Two $250 charges were added to my credit card after checkout. When I saw this 3 days later, I called the hotel and after being kept on hold was told that this was because housekeeping noticed a hole in the wall. I told them that there was no hole when we checked out and that we were 2 senior citizens in that room who would be incapable of doing that. I spoke with the manager and got no satisfaction to resolve the issue. Also, the hotel never notified me of this, just charging my credit card two $250 charges. Very poor customer service! It’s being disputed with my credit card company

2026-01-20 via Nuitee
M
Maria couple us
9
2026-01-20 via Nuitee
J
Jim couple us
9
Pros:

Breakfast was very good with a lot of options.

2026-01-20 via Nuitee
W
Wendy couple us
8
2026-01-19 via Nuitee
E
Edward couple us
10
2026-01-19 via Nuitee
E
Eric solo_traveller us
9
Clean, quality breakfast
Pros:

It was a good place to stay. The breakfast was better at most for the same price

Cons:

The room was a little small and the window looked at a wall. Hard to get light. $15 day to park was too much.

2026-01-19 via Nuitee
R
Robert couple us
8
2026-01-19 via Nuitee
J
JANET family_with_children us
8
2026-01-19 via Nuitee
D
Donna couple us
10
2026-01-19 via Nuitee
D
DIEGO couple ar
1
No volveremos nunca más a este hotel. No sé merece llevar el nombre Hilton
Pros:

Nada para destacar

Cons:

Nos llenamos de picaduras de pulgas. Muchas muchas!!!
Nos despertamos con los ruidos de construcción en el hotel sobre nuestra habitación.
Al mencionar los problemas, hicieron caso omiso a nuestros reclamos.

2026-01-19 via Nuitee
B
BEBI couple us
7
Pros:

The room

Cons:

Tv was not working

2026-01-19 via Nuitee