My Story Hotel Augusta

Hotels
9.2 (3648 reviews)
Rua de São Nicolau, nº 78 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Small bathroom
Limited breakfast options

Categories

Cleanliness
8.54
Some reviews mention issues like leaking bathroom; cleanliness not consistently praised.
Service
9.99
Staff described as very friendly and helpful across multiple reviews.
Location
10
Many reviewers highlight the perfect location close to attractions.
Room Quality
8.5
Rooms described as small but comfortable; some amenities noted.
Amenities
9.53
Good amenities provided such as a kettle and quality toiletries.
Value for Money
8.49
Restaurant outside hotel reported as mediocre; overall offering mixed views on value.
Food and Beverage
9.04
Generally positive remarks about breakfast and dining experience.
Overall Experience
9.53
Very enjoyable stays reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:50

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, My Story Hotel Augusta offers convenient access to popular landmarks such as Rossio and Dona Maria II National Theatre within walking distance. Liberty Avenue is also just a short distance away, making it an ideal choice for exploring the city.

Comfortable and Modern Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV and a private bathroom. Stay connected with free WiFi during your stay and enjoy a restful night's sleep with the cozy amenities provided.

Delightful Amenities and Services

Start your day right with a delicious buffet breakfast served on-site. Our multilingual staff at the reception are ready to assist you in English, Spanish, and French, ensuring a pleasant and hassle-free stay.

Book your stay at My Story Hotel Augusta now for an unforgettable experience in Lisbon.

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

9.2
Based on 3648 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.53
R
romano couple it
9
2026-08-29 via Nuitee
E
Emad solo_traveller eg
10
Pros:

Amazing hotel and perfect location, and extremely clean

Cons:

Everything

2026-08-29 via Nuitee
J
Jessica couple de
10
Pros:

Extrem gutes Hotel. Super Service. Liegt direkt in der Innenstadt. Großes, modernes Zimmer. Wir konnten die Koffer bereits vorher abgeben und zum Check in, waren sie bereits auf unserem Zimmer. Gutes WLAN. Gutes Frühstück.

2026-08-29 via Nuitee
E
Erwin solo_traveller de
9
Pros:

Unglaublich freundliches Personal. Hatten dort unsere einen Teil unserer Flitterwochen und haben dafür Upgrades bekommen und guten Sekt und einen liebevollen Schokokuchen.
Hotel und Lage sehr schön und gut um Lissabon zu erkunden. Frühstück für den Preis sehr gut.

2026-08-28 via Nuitee
S
Salvatore solo_traveller it
10
Pros:

La posizione e la comodità del posto.

2026-08-25 via Nuitee
A
Angela solo_traveller it
8
Pros:

Posizione. Accoglienza. Staff. Macchinetta caffè in camera. Pantofole. Asciugamani in più.

Cons:

Bagno un po piccolo.

2026-08-25 via Nuitee
A
Arkadiusz solo_traveller pl
9
2026-08-25 via Nuitee
E
Emad solo_traveller eg
10
Amazing hotel
Pros:

The hotel location, cleaning, staff , everything was perfect

Cons:

Nothing

2026-08-25 via Nuitee
A
Alessandra couple it
10
2026-08-25 via Nuitee
F
Filippo solo_traveller it
9
2026-08-25 via Nuitee
R
Rebecca couple nl
10
2026-08-24 via Nuitee
G
Grant family_with_children au
9
Pros:

Staff were very friendly and location was perfect, the facilities were nice. Rooms were decent and well air conditioned. Breakfast had a great spread and was good.

2026-08-24 via Nuitee
L
Lisa_182 solo_traveller at
10
Pros:

Wir hatten ein Upgrade auf ein großes Zimmer mit Balkon.
Lage TOP!

2026-08-24 via Nuitee
I
Irena extended_group lt
9
Pros:

Lokalizacija pačaime Lizbonos centre.

Cons:

Gavome dovanų pusryčius, buvome maloniai nustebinti.

2026-08-21 via Nuitee
M
Maria couple it
9
Eccellente
Pros:

Posizione centrale , camera pulita , moderna e spaziosa

2026-08-20 via Nuitee
K
katia solo_traveller it
8
2026-08-19 via Nuitee
L
Lucio extended_group it
8
Pros:

Posizione eccellente

Cons:

Camera piccola

2026-08-19 via Nuitee
I
Irlis Greice couple br
6
Lisboa não muito atrativa
Pros:

O atendimento que foi nos dado já no check-in. Sofia foi muito gentil e atenciosa, recebemos um upgrade e a possibilidade de antecipar o checkin. O atendimento prestado por Inês também foi muito gentil e agradável.

Cons:

o quarto muito quente porque o ar condicionado não atendia ao extremo calor mesmo estando na temperatura mínima. O banheiro com box que escorria agua mesmo com a porta fechada e precisamos solicitar mais um tapete para evitar que a água escorresse para dentro do quarto. O café da manhã também deixou a desejar

2026-08-19 via Nuitee
I
Inmaculada solo_traveller es
9
Molt bé
Pros:

La ubicació centrica, a un pas d la plaça del Comerç , d on surten busos i tramvies, a un pas d l estació d metro Baixa Chiado.
Les instalacions estan correctes i molt netes.
La habitació no l he trobat tan petita com deien alguns comentaris, estaba molt bé, el lavabo també molt bé. A l' habitació cada dia ens deixaven una ampolla de vidre amb aigua q s'agraeix molt, hi havia cafetera amb cápsules i infusions. Un mirall gran, armari amb penjadors, bosses de paper per la roba bruta, sabatilles i barnús, el matalàs còmode i els coixins també. El personal molt amable. Hem estat molt bé.

Cons:

A l'esmorzar potser faltaven una mica de productes sense gluten, el meu marit és celíac i no tenia gran cosa, ja q el pagues com un normal. Tenia els cafès , sucs ,fruita, ous remenats i durs i pa sense gluten q l habia d demanar cada dia, potser faltava alguna magdalena o cereals... però bé això és el q es troba sempre un celíac tot i pagar el mateix.

2026-08-18 via Nuitee
E
Egle couple no
10
2026-08-18 via Nuitee