My Story Hotel Augusta

Hotels
9.2 (3573 reviews)
Rua de São Nicolau, nº 78 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Small bathroom
Limited breakfast options

Categories

Cleanliness
8.54
Some reviews mention issues like leaking bathroom; cleanliness not consistently praised.
Service
9.99
Staff described as very friendly and helpful across multiple reviews.
Location
10
Many reviewers highlight the perfect location close to attractions.
Room Quality
8.5
Rooms described as small but comfortable; some amenities noted.
Amenities
9.53
Good amenities provided such as a kettle and quality toiletries.
Value for Money
8.49
Restaurant outside hotel reported as mediocre; overall offering mixed views on value.
Food and Beverage
9.04
Generally positive remarks about breakfast and dining experience.
Overall Experience
9.53
Very enjoyable stays reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:50

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, My Story Hotel Augusta offers convenient access to popular landmarks such as Rossio and Dona Maria II National Theatre within walking distance. Liberty Avenue is also just a short distance away, making it an ideal choice for exploring the city.

Comfortable and Modern Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV and a private bathroom. Stay connected with free WiFi during your stay and enjoy a restful night's sleep with the cozy amenities provided.

Delightful Amenities and Services

Start your day right with a delicious buffet breakfast served on-site. Our multilingual staff at the reception are ready to assist you in English, Spanish, and French, ensuring a pleasant and hassle-free stay.

Book your stay at My Story Hotel Augusta now for an unforgettable experience in Lisbon.

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 3573 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.53
C
Ceni • solo_traveller • tr
10
Harika bir tatilde keyifli bir konaklama yaşadık
Pros:

Otelin Konumu mükemmeldi. Çalışanlar çok güler yüzlü ve her konuda yardımcıydılar. Ulaşım çok kolaydı. Tertemizdi.

Cons:

Oda biraz küçük olduğu için iki valizi açacak yeterince yer yoktu.

2026-06-20 • via Nuitee
M
Mirko • family_with_children • it
10
Pros:

Struttura nuova, in pieno centro e personale molto accogliente. Lo suggerisco

2026-06-20 • via Nuitee
S
Susanna • solo_traveller • es
8
2026-06-19 • via Nuitee
M
MIMI • solo_traveller • us
10
Perfect location. Modern Convenient and comfortable! Highly recommend!!
Pros:

This location is amazing! Perfect !! The bed was comfortable and the bathroom clean and modern. Staff always friendly and helpful. For the location, this hotel is great value 💗

Cons:

It was perfect!

2026-06-18 • via Nuitee
F
Fernández • extended_group • cl
10
Una muy linda experiencia conocer Lisboa y otras ciudades alrededor
Pros:

La ubicación excelente. El personal muy atento. El hotel muy bonito. La habitación amplia y comoda. La comida muy buena

Cons:

Nada

2026-06-18 • via Nuitee
B
Belenitsky • solo_traveller • us
7
2026-06-17 • via Nuitee
A
ANA • solo_traveller • es
9
2026-06-17 • via Nuitee
C
Cheryl • couple • us
10
2026-06-15 • via Nuitee
L
Laurent • solo_traveller • lu
10
Pros:

Very nice hotel centrally located. Comfortable and clean rooms. Can recommend it

Cons:

Breakfast served in the hotel is definitely nit exceptional. Scrambled eggs served for breakfast had a grainy like texture
The coffee from a self service coffee automate tasted more like cantine instant coffee. Better not to include breakfast

2026-06-15 • via Nuitee
A
Astrid Maria • solo_traveller • at
5
Im allgemeinen Ok
Pros:

Die zentrale Lage

Cons:

Keine Ablagen in Badezimmer,Kosmetik musste man am Boden abstellen!!

2026-06-15 • via Nuitee
S
Susanne • solo_traveller • dk
10
2026-06-12 • via Nuitee
C
Cristina • couple • br
10
Hotel perfeito pra fazer tudo a pé
Pros:

Hotel no coração de Lisboa porém silencioso , super bem localizado, banho ótimo, cama maravilhosa

Cons:

Localização e instalações

2026-06-10 • via Nuitee
C
Carlos Albergaria • solo_traveller • br
9
Pros:

Tudo

Cons:

Local pra estacionar.

2026-06-10 • via Nuitee
H
Hector • couple • us
10
Walking distance
Pros:

Centric

Cons:

Breakfast

2026-06-09 • via Nuitee
M
Miguel • couple • cl
9
Satisfecho con expectativas.
Pros:

La cordial atención del personal de recepción y comedores.

Cons:

Menú muy monótono producto fabricados en maquinaria . Huevos revueltos secos y sintéticos.

2026-06-09 • via Nuitee
O
Ole • couple • dk
10
Skøn forlænget weekend på et lækkert hotel
Pros:

Dejligt centralt beliggende hotel med en fantastisk atmosfære og et skønt personale

Cons:

Ingenting

2026-06-08 • via Nuitee
C
Claudia • couple • de
8
Pros:

Die Lage ist super , mittendrin, aber wenn man die Fenster schließt absolut leise. Es ist ein kleines, aber charmantes Hotel und die Mitarbeiter sind äußerst freundlich und hilfsbereit

2026-06-07 • via Nuitee
B
Byron • couple • gb
9
Would definitely use again
Pros:

Great location and hotel is so ideal for city break to Lisbon

Cons:

Not really anywhere to wait in the lobby area but fair enough as they share it with a nice restaurant

2026-06-06 • via Nuitee
F
Flávio • solo_traveller • pt
9
muito boa
Pros:

cama

2026-06-06 • via Nuitee
D
Dominique • extended_group • fr
8
2026-06-05 • via Nuitee