My Story Hotel Augusta

Hotels
9.2 (3358 reviews)
Rua de São Nicolau, nº 78 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Small bathroom
Limited breakfast options

Categories

Cleanliness
8.54
Some reviews mention issues like leaking bathroom; cleanliness not consistently praised.
Service
9.99
Staff described as very friendly and helpful across multiple reviews.
Location
10
Many reviewers highlight the perfect location close to attractions.
Room Quality
8.5
Rooms described as small but comfortable; some amenities noted.
Amenities
9.53
Good amenities provided such as a kettle and quality toiletries.
Value for Money
8.49
Restaurant outside hotel reported as mediocre; overall offering mixed views on value.
Food and Beverage
9.04
Generally positive remarks about breakfast and dining experience.
Overall Experience
9.53
Very enjoyable stays reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:50

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, My Story Hotel Augusta offers convenient access to popular landmarks such as Rossio and Dona Maria II National Theatre within walking distance. Liberty Avenue is also just a short distance away, making it an ideal choice for exploring the city.

Comfortable and Modern Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV and a private bathroom. Stay connected with free WiFi during your stay and enjoy a restful night's sleep with the cozy amenities provided.

Delightful Amenities and Services

Start your day right with a delicious buffet breakfast served on-site. Our multilingual staff at the reception are ready to assist you in English, Spanish, and French, ensuring a pleasant and hassle-free stay.

Book your stay at My Story Hotel Augusta now for an unforgettable experience in Lisbon.

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 3358 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.53
A
Ana • couple • es
1
El entorno no ayuda
Pros:

El hotel está bien, sin florituras.

Cons:

La zona es tremendamente insegura, en la puerta del hotel nos hostigaron para vendernos droga.
Salimos a cenar y tuvimos que darles dinero para que nos dejaran continuar.
Teníamos reserva para dos noches y solo estuvimos una.

El hotel pierde por el entorno pero en si el hotel está bien y el personal es profesional.

2026-02-14 • via Nuitee
D
Damla • solo_traveller • tr
9
2026-02-13 • via Nuitee
F
Fernando • extended_group • br
10
Excelente
2026-02-12 • via Nuitee
J
JANAINA • couple • br
10
Excelente localização. Café da manhã muito bom..Funcionários solicitos
2026-02-12 • via Nuitee
E
Ezgi • couple • tr
10
2026-02-09 • via Nuitee
E
Elizabeth • family_with_children • gb
10
Pros:

Friendly and very helpful staff. Clean comfortable room and bed, great shower. Centrally located. Good breakfast choices. Transfer to and from the airport arranged by the hotel was brilliant. I couldn't fault anything
and would definitely go back.

Cons:

I liked everything

2026-02-09 • via Nuitee
Çağrı • couple • tr
10
2026-02-09 • via Nuitee
R
Romano • family_with_children • it
10
2026-02-08 • via Nuitee
J
Jaqueline • couple • us
10
2026-01-30 • via Nuitee
J
Jaqueline • couple • us
10
I booked again, again and again.
Pros:

First of all, I want to say that I loved to spend three nights. Location, Staff, clean, conform.

Cons:

Every was 100% great

2026-01-30 • via Nuitee
E
Edwin • couple • us
8
Very good stay, perfect location! Will stay again.
Pros:

Pefect location and wondeful staff, with absolute willingness to help the guest!

Cons:

Limited room size, but comfortable and very clean!

2026-01-30 • via Nuitee
C
Catherine • couple • gb
10
Really great place to stay, easy access and friendly staff
Pros:

Perfectly located, clean and friendly staff

2026-01-30 • via Nuitee
M
Malgorzata • family_with_children • pl
9
Pros:

lokalizacja, uprzejmość personelu, czystość, kosmetyki Rituals :)

Cons:

średnia higiena sanitariatów: przeciekający prysznic i grzyb

2026-01-29 • via Nuitee
A
Atalmis • family_with_children • tr
9
Pros:

Konum , temizlik ve çalışanların ilgisi çok iyiydi.

Cons:

Kahvaltı fiyat performas olarak iyi değildi. Makine kahvesini de beğenmedik.

2026-01-28 • via Nuitee
D
Daniel • couple • ch
5
Buena ubicación
Pros:

La ubicación

Cons:

Las habitaciones están muy deterioradas y en la ducha se cayó un hierro de la ducha que estaba desgastado y nos golpeó en el pie, lo dijimos en recepcion y no hicieron nada.

2026-01-26 • via Nuitee
Y
Yemliha Uğur • family_with_children • tr
9
Pros:

Konum çok iyi. Oda temiz. Kahve makinası iyi. Banyo temiz. Yatak rahat.

Cons:

Odadaki eğimli bölüm. Balkonun kullanılamayan minik balkon olması.

2026-01-25 • via Nuitee
E
Erika XK9 • couple • br
10
Excelente experiência
Pros:

Equipe extremamente educada e atenciosa. Quarto limpo, cama gostosa, travesseiros bons, banheiro espaçoso e chuveiro gostoso. Voltaria com certeza. Localização excelente, perto de tudo.

2026-01-25 • via Nuitee
M
Mónica • family_with_children • co
9
Pros:

La amabilidad en la recepción

Cons:

La actitud de uno de los meseros

2026-01-23 • via Nuitee
E
Edison • family_with_children • lu
10
Pros:

Su ubicación y el desayuno muy bueno 👌

2026-01-23 • via Nuitee
S
Sarah • couple • no
10
Fin beliggenhet og fint hotel. God frokost buffet.
2026-01-20 • via Nuitee