Antera Hotel & Residences

Hotels
•
Independent
8.8 (194 reviews)
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX
52-984-1637570

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and well-maintained
Good value for money
Cons:
Noise from nearby bars for those seeking quiet
Some rooms reported humid smell

Categories

Cleanliness
8.45
The rooms were reported very clean, but there was one mention of a humid smell in a room.
Service
9.12
The staff was frequently described as friendly and helpful, enhancing the overall service experience.
Location
9.16
Multiple reviews praised the hotel's convenient location near the beach and attractions.
Room Quality
8.61
Rooms are generally clean and well-equipped, though some mention of being outdated has been noted.
Amenities
8.82
Amenities like the rooftop pool and bar area received positive feedback, contributing to a pleasant stay.
Value for Money
8.7
Many reviews indicated the price was good for the quality and location of the hotel.
Food and Beverage
8.65
While not extensively mentioned, the bar area and service suggest solid offerings.
Overall Experience
8.91
Overall experience was highly rated with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:20

Property Description

Luxurious Amenities
Indulge in the 2 outdoor swimming pools and complimentary wireless internet access. Enjoy Asian cuisine at YUM YUM and unwind at the poolside bar.

Exceptional Services
Benefit from concierge services, 24-hour front desk, and multilingual staff. Event facilities, airport shuttle, and free parking ensure a hassle-free stay.

Prime Location
Located in Downtown Playa del Carmen, steps away from Quinta Avenida and Playa del Carmen Main Beach. Explore nearby attractions like Central Square and Frida Kahlo Museum.

To experience luxury, convenience, and an unbeatable location, book your stay at Antera Hotel & Residences now.

Important information:

  • Up to 1 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 194 reviews
Cleanliness: 8.45
Service: 9.12
Location: 9.16
Room Quality: 8.61
Amenities: 8.82
Value for Money: 8.7
Food and Beverage: 8.65
Overall Experience: 8.91
R
Roberto • partner
10
Pros:

Everything was great, the only thing was the room telephone that wasn’t working, but the staff at the front desk were very helpful and friendly.

2025-10-11 • via Nuitee
A
Adriana • friends
8
Pros:

Location was great for us. Clean, perfect size for our group. Liked it

2025-10-10 • via Nuitee
O
Omar
10
Pros:

Good location

2025-10-08 • via Nuitee
J
Juan Luis • partner
10
Pros:

Clean room, the house keeping did an excellent job when room ask to be clean.
The staff at free ont very politeness helpful

2025-10-05 • via Nuitee
A
Alan Eduardo
10
Pros:

Very clean rooms. Lots of shops nearby. Very beautiful inner garden

2025-10-04 • via Nuitee
D
Diane
8
Pros:

The hotel was conveniently located close to the beach, restaurants and shops. The unit was clean and spacious. I saw previous reviews complain about the loud music from the clubs in the area, we only heard loud music one night, but it didn’t prevent us from going to sleep.

2025-10-01 • via Nuitee
A
Alma
10
Excellent hotel
Pros:

Excelente atencion de todo el personal, el hotel esta muy bonito, tranquilo y super limpio, el bartender hace bebidas exquisitas, muy simpatico y amable, camas muy comodas y muy economico, a una calle de la 5

2025-10-01 • via Nuitee
K
Kevin
10
Pros:

The room was as clean as new! Highly recommended!

2025-09-30 • via Nuitee
V
Victorina • family
10
Pros:

Always a pleasure staying at Antera everything in walking distance 5th Ave 3 min walk 10/10

2025-09-28 • via Nuitee
J
Joseph
10
Pros:

Excellent location. Close to great restaurants, rooftop bars, the bus station and the ferry terminal. The service at the hotel was great, pool was enjoyable, and the bartender Pavel was an incredible host. I would recommend staying here if you're looking to spend some time in Playa del Carmen.

2025-09-28 • via Nuitee
S
Samantha • partner
10
Pros:

It’s clean, safe, friendly, and a wonderful getaway.

2025-09-25 • via Nuitee
M
Mohammed
10
Pros:

Very clean. Very close to 5th Ave. Rooftop pool and hot tub was a plus

2025-09-24 • via Nuitee
Y
Yetide
10
Pros:

Everyone at the property was absolutely lovely and the room was fantastic, in a wonderful location. Highly recommend

2025-09-17 • via Nuitee
L
Luis A Lopez • partner
10
Pros:

Excellent

2025-09-14 • via Nuitee
B
bettio937 • Family • Hoboken, New Jersey
10
Relaxing and Beautiful
Pros:

This hotel is located in a very convenient spot. The hotel is beautiful and quiet and just a few blocks from the beach and the Main Street. The staff is very helpful and professional. If you want to experience Playa del Carmen and still have a quiet place to rest and recharge Antera is perfect.

2025-09-12 • via Tripadvisor
N
Nadimul
8
Pros:

Nice place. Maybe some earplugs lol

2025-09-12 • via Nuitee
A
Andrew • family
10
Pros:

Very convenient location. Staff is very helpful and polite. The facilities are beautiful and close to the beach and the Main Street but far enough to be quiet and relaxing. We will come back.

2025-09-11 • via Nuitee
A
Adriana • family
10
Pros:

The property is conveniently situated close to the beach, shops and main streets. The hotel is clean, a little outdated with some furniture but it has been kept nicely. The staff is very nice and we really appreciated the underground gated parking since we got a car rental. The area is closely monitored by local enforcement and my family never felt unsafe. There is construction going on across the street but it wasn’t noisy. Overall, it was a great stay at a very pleasant price!

2025-09-10 • via Nuitee
S
Scott
10
Pros:

The property is very clean and the staff are friendly and helpful, especially the gentleman who works at the side exit on 6th. It has a beautiful rooftop area with lots of seating, clean bathrooms, and a nice view.

2025-09-08 • via Nuitee
H
Hassan • friends
10
Pros:

Always stay here one of my favorite Hotels! Apartment style rooms available fully equipped. Close to beach, 5th and night life.

2025-09-01 • via Nuitee