Fairfield Inn & Suites by Marriott Cape Cod Hyannis

Hotels
Fairfield Inn
8.4 (294 reviews)
867 Iyannough Road , Hyannis , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Dirty rooms
Limited parking options
Breakfast variety lacking

Categories

Cleanliness
7.73
Several reviews mention cleanliness positively, but a dirty and smelly room brought down the score.
Service
9.2
Most reviewers appreciated the staff and management, especially in terms of customer service.
Location
9.24
Location received high praise and is frequently noted as one of the best aspects of the hotel.
Room Quality
8.69
Rooms are generally stated to be comfortable, although some reviews mention issues with maintenance.
Amenities
8.22
Amenities received mixed reviews, particularly concerning limited breakfast options and issues with the pool.
Value for Money
7.68
Some guests feel that the pricing is not justified due to certain drawbacks, but others enjoyed their stay.
Food and Beverage
7.73
While the breakfast options are generally viewed positively, there are comments about the lack of variety.
Overall Experience
8.7
Despite some drawbacks, many guests left with a positive impression, indicating an overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:14

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 3 miles from Kalmus Park Beach in Hyannis, Massachusetts, Fairfield Inn & Suites by Marriott Cape Cod Hyannis offers easy access to the area's attractions.

Modern Amenities: Each room is equipped with a coffee maker, microwave, refrigerator, and a 32-inch flat-screen cable TV with HBO, ensuring a comfortable stay for every guest.

Leisure and Business Facilities: Enjoy the indoor heated pool, fitness center, business center, and complimentary Wi-Fi throughout the property. Don't forget to start your day with a delicious breakfast before exploring nearby attractions like Hyannis Whale Watch and the JFK Museum.

Book your stay now at Fairfield Inn & Suites Cape Cod Hyannis for a memorable and relaxing experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 3, 2026 until Mon, Aug 24, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Location

Guest Reviews

8.4
Based on 294 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
G
Gary couple us
8
Pros:

Location

Cons:

Breakfast was ok. Bagels seemed stale

2026-08-08 via Nuitee
M
Memesimo solo_traveller it
6
Pros:

Premessa: sono italiana. È un hotel che presuppone di avere l'automobile perché è lontano da tutto. Noi abbiamo fatto l'errore di non prenotarla dall'Italia e all'arrivo erano tutte esaurite.

Cons:

La prima colazione era compresa ma può andare bene solo per la clientela americana. Solo caffè americano, pane in cassetta, hamburger e cento tipi di cereali. Tazze, piatti e posate tutto in plastica. No brioches, biscotti, pane fresco, marmellata, caffè espresso, formaggio o prosciutto. Nulla!
La stanza dovrebbe essere rifatta un giorno sì e uno no, ma siamo stati 3 giorni senza vedere nessuno e con gli asciugamani sporchi.

2026-08-04 via Nuitee
T
Teodora couple us
8
2026-06-29 via Nuitee
M
Mohamed solo_traveller us
1
When you call a hotel General Manager to resolve an internal issue and ignore your call or not getting back to you on th
Pros:

Dirtiness that has been an added value to customers service.

Cons:

If we exclude the exception of one or two staffs, it is chaotic, where the General Manager is lucking reliability and integrity of the business when it comes to handling customers related issues.

2026-05-19 via Nuitee
S
Sarah couple us
8
Very comfortable and pleasant hotel. Water issue was probably just a one-off.
Pros:

Friendly and helpful reception, clean and attractive room, good breakfast and convenient location (walkable) right near Cape Cod Mall and Whole Foods.

Cons:

The water coming out of the sink tap and bathtub tap was brown. We were told to run it for a while, which we did. It took quite a while for the discoloration to go away. This obviously was not a fault of Fairfield's but how it was handled could have been more satisfactory. We asked about whether we should drink it and the person at reception said no (we shouldn't drink it). So we asked for water bottles around 6 pm, but all they gave us was 2 small water bottles (8 oz), which wasn't enough to last until breakfast. Given the water problem, they might have been prepared with a more sufficient supply of water bottles for guests.

2026-05-06 via Nuitee
N
Natalie solo_traveller us
10
2026-05-04 via Nuitee
D
Douglas couple us
8
We were just there to visit family. We only slept on the room and did nothing else on the property.
Pros:

Clean room, reasonable price, good location.

Cons:

For some reason we were given a handicap room. The bed was very low, just a few feet off the floor. Someone with a key woke us at 8:15am trying to get into the room on 2 occasions. I’m assuming it was house keeping, but they never knocked. Luckily the dead bolt was on as the door did open slightly in both instances.

2026-05-04 via Nuitee
E
Eric solo_traveller us
10
2026-04-27 via Nuitee
R
Rhonda solo_traveller us
7
Pros:

The room was handicapped accessible where I just pushed the handicapped button and the door opened so I could easily leave with my wheelchair

Cons:

The bed was extremely uncomfortable and low I had bad backache when I got up each morning! I was very disappointed and in pain

2026-04-26 via Nuitee
P
Patricia extended_group us
7
Pros:

Our room was fine for our needs. Skimpy on bath toiletries as we needed an extra toothbrush and extra soap would be nice. Also, cleaning only every other day so a two night stay never receives a room cleanup and our trash was overflowing with little grandchildren. TV was always an issue to get working properly! Internet super slow...but little ones enjoyed buffet style breakfast which was decent. Pool not looking well-cleaned but water was warm. Overall room was nice.

Cons:

Pool and surrounding area need a good scrubbing!! Shouldn't be charging guests for parking in huge open parking lot with no mention!!

2026-04-25 via Nuitee
K
kettia family_with_children us
9
Pros:

Beds were comfortable, rooms clean, employees were very nice.

Cons:

Pool was not warm enough to stay in long. Breakfast was mid and limited.

2026-04-21 via Nuitee
P
Paul couple us
8
2026-04-17 via Nuitee
C
Carlos solo_traveller us
4
2026-04-09 via Nuitee
J
Jocelyn couple us
9
Pros:

Convenient location.

Cons:

Nothing.

2026-04-08 via Nuitee
W
WILLIAM family_with_children us
1
The Northeast Blizzard of 2026
Pros:

Hotel was closed at time of arrival with no power or heat due to Cape Cod Blizzard of 2026....no advance notice received....had to travel over 80 miles to find accomodations!

Cons:

Everything, hotel closed to arrival due to blizzard of '26.....no power, no rooms....no advance notice given to us by Marriot....hotel had no emergency generators!

2026-04-07 via Nuitee
T
Troh couple us
10
Very good
Pros:

Fairfield is located in an ideal location that is very good for tourism. Everything my spouse and I needed was in reached or walking distance. From the staffs to the breakfast was phenomenal. I will stay at Fairfield again when I’m in the area.

Cons:

None

2026-04-06 via Nuitee
S
Stpierre family_with_children us
1
If you are going to close let the customer know before hand.
Pros:

Nothing they weren't open

Cons:

They weren't open

2026-04-06 via Nuitee
V
virginia couple es
5
No repetiría caro y malo.
Pros:

El desayuno era normal, pero las señora del miso era muy limpia. Faltaba sirope para los gofres. No tuvieron previstos por ejemplo un yogurt? Regulin tirando a básico.

Cons:

La ubicación era en medio de la nada, a nivel turístico. El hotel era muy mal mantenido y la piscina tenía unas manchas en el suelo que daba grima bañarse.

2026-04-06 via Nuitee
S
santos-silva couple us
8
Cons:

didn't have an attendant at desk when we were chcking out.

2026-04-03 via Nuitee
C
cheryl couple us
10
2026-03-25 via Nuitee