Embassy Suites Brunswick

Hotels
Embassy Suites Hotels
8.6 (637 reviews)
500 Mall Boulevard , Brunswick , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast
Clean rooms
Cons:
Location concerns
Cleanliness issues
Inadequate value for money

Categories

Cleanliness
8.4
While many reviews mention cleanliness positively, concerns about bugs and maintenance slightly affected the sentiment.
Service
9.4
Staff described as friendly and helpful throughout multiple reviews.
Location
7.9
Location is viewed negatively due to desolation and crime concerns mentioned in several reviews.
Room Quality
8.4
The rooms are comfortable, though there are mentions of needing upgrades.
Amenities
8.9
Positive feedback about breakfast and bar amenities, though limited cons exist.
Value for Money
7.9
Value perceived as lacking due to issues like leaking AC and outdated facilities.
Food and Beverage
8.9
Strong sentiment around breakfast quality, particularly the omelette and coffee.
Overall Experience
9
General sentiment reflects a positive experience despite some grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:48

Property Description

Luxurious All-Suite Accommodations
Experience spacious suites with convenient amenities like in-room microwaves and mini-refrigerators at Embassy Suites Brunswick.

State-of-the-Art Fitness Facilities
Stay active during your stay with access to top-notch fitness facilities, ensuring a well-rounded experience at our hotel.

Convenient Location Near Attractions
Explore beautiful beaches, historic downtown Brunswick, and nearby attractions like the St. Simons Lighthouse and Summer Waves Waterpark easily from our prime location.

Book your stay at Embassy Suites Brunswick for a memorable and comfortable experience.

Important information:

A valid credit card is required for reservation and will be pre-authorized prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BQK

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 637 reviews
Cleanliness: 8.4
Service: 9.4
Location: 7.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 9
Y
Y5392YQajs Family
2
Terrible service
Pros:

Had a suite booked for months and the day we was supposed to check in we found out that they was renovating and tried putting us into two rooms with one bed each. Terrible service and no regard for guests.

2026-07-17 via Tripadvisor
D
Derrick couple us
10
Pros:

Staff were friendly, helpful and knowledgeable about area.

2026-07-08 via Nuitee
A
Amaris couple us
6
Just okay. Checked out day early
Pros:

It was clean, I liked the decor of the inside and the bar/restaurant

Cons:

Breakfast was horrible, staff were unfriendly, very outdated, location and outside was weird. I had issue with my air and the fridge and spoke to two different people, don’t know if it was ever addressed.

2026-07-06 via Nuitee
G
Guillermo couple us
10
2026-07-06 via Nuitee
H
Herndon solo_traveller us
5
Clean and comfortable place but staff were not friendly.
Pros:

Clean and the breakfast was good

Cons:

I accidentally spilled a cup of coffee, burning my hands. My husband hurried to get something to clean with and a kitchen staff came out and made a dramatic, angry scene. He was speaking Spanish (I believe) which I do not understand. Whatever he said made all the other staff laugh. A nice lady from the staff FINALLY asked me was I ok. When I told her I would clean my mess she told me not to worry that she would clean it. I was embarrassed and shocked at how the whole situation was handled.

2026-07-06 via Nuitee
J
Jessica family_with_children us
8
2026-07-04 via Nuitee
T
Tamara family_with_children us
10
Thank you for allowing my family and I have a wonderful and quiet time at your hotel!
Pros:

Wonderful, check-in service provided. Excellent breakfast!

Cons:

None

2026-07-01 via Nuitee
R
Renato solo_traveller us
8
2026-06-30 via Nuitee
S
Stevens couple us
9
Very clean and enjoyable stay!
Pros:

Complimentary breakfast and afternoon social

Cons:

Next to mostly abandoned mall

2026-06-29 via Nuitee
T
Thomasiena couple us
8
2026-06-19 via Nuitee
L
Lavett couple us
9
Clean and Comfortable
Pros:

The location and the facility were great. I truly enjoyed the look of the lobby and bar area.

Cons:

I wish that the pool had been enclosed.

2026-06-16 via Nuitee
K
Karen couple us
7
Stay was comfortable.
Pros:

Spacious, quiet. Nice main level lobby, bar area.

Cons:

Room did not smell fresh. Stuffy. Bathroom & kitchenette area floors were sticky.
Location of hotel was on a mall
property. We were there on a Sunday and the mall parking lot was empty, so don’t know if stores were just closed or
if mall was just vacant.

2026-06-15 via Nuitee
K
Keith couple us
5
I won’t return.
Pros:

It was close to the highway.

Cons:

Upon checking in , the young lady at the reception actually ignored me as I stood there waiting for her for 10 minutes. She never greeted me or apologized to me for having me wait so long. She kept answering the phone and there was no one in front of me. She was just rude and after a long day of traveling it was not something that I was expecting. The lighting of the place was also dismal. It was very dark inside like they put low voltage bulbs in or something. Just depressing.

2026-06-09 via Nuitee
S
Shayla couple us
10
2026-06-08 via Nuitee
A
Alan couple us
10
Pros:

The breakfast buffet was outstanding with lots of choices including an omelet bar. The evening cocktail was a welcome distraction after a long road trip. The location was convenient to the interstate.

2026-06-05 via Nuitee
C
Cathy couple us
10
Repeat customer
Pros:

Convenient location and great amenities

2026-05-31 via Nuitee
C
Cherry_Wonderdog Couples New England
4
Ugly, dirty, skimpy
Pros:

I had to laugh while reading some of the reviews for this hotel. Maybe Cherry Wonderdog’s standards are unusually high, but it’s also quite possible that those praising the Embassy Suites in Brunswick have standards unusually low.

Rarely have I seen a hotel in such an ugly location, literally in the middle of an extended parking lot, overlooking an abandoned mall’s roof, with decrepit, pithfully maintained sun awnings in plain view of the windows. The cost to stay here was exorbitant all things considered, and before you start gushing over the complimentary evening reception and grandiose breakfast, let’s be real. The reception was nothing like others I have attended at superior hotels or even other Embassy Suites, offering real food, crudites, vegetables, etc., sometimes enough for a light meal, along with real drinks in glasses. Here, we had one bartender hastily mixing simple drinks in plastic cups or serving Bud or Bud Lite on draft. The local brew was not included. For munchies, there was a bin of processed finger food and popcorn. Wow. Has the hotel no shame?

The breakfast was limited too, although at least the omelet man cooked us a mean egg concoction. Coffee came from a machine, and the advertised yogurt apparently didn’t make it on the truck. No worries, we were assured, because it would be there later in the day (as if everyone was there on extended stays.)

The room itself seemed dated, the windows were dirty, and AC didn’t work in the bedroom.

Outside, the pool felt undersized for the number of rowdy kids playing in it.

On a positive note, the glass elevators were fun to look down on those below.

Surely there has to be a better and cheaper lodging option in an area slightly more pleasant than an abandoned shopping mall.

2026-05-24 via Tripadvisor
W
Walker solo_traveller us
10
2026-05-22 via Nuitee
3
353lorih Couples Largo, Florida
10
Spacious everywhere, with wonderful staff.
Pros:

This hotel is spacious, from the rooms which are on the larger side for the brand to the open concept balcony hallways and common areas on various floors, to the center courtyard/lobby area which is incredibly spacious with a clean simple elegance to the design. The pool here is outdoors and there's no hot tub but there is a free breakfast with made-to-order omelettes. The evening social included both salty snacks and fruit as well as hot popcorn and drinks (& 2 alcoholic drinks per adult). Cece at the front desk and Corey at the bar additionally made efforts to make guests feel truly valued. I may forget details of the hotel but I will remember how they made me feel. I'm marking this hotel as one of my favorites.

2026-05-21 via Tripadvisor
L
LaBounty solo_traveller us
1
Good, but not great.
Pros:

Easy to locate

Cons:

When we arrived, we were told that the Booking.com reservation was not in the system and got downgraded to a queen suite. About half an hour later, I got a call saying the King Suite we had booked was now in the system. This was about 9:30 pm and everyone was already in bed getting ready to sleep. In the morning, we noticed trash left behind from the previous guest.

Went downstairs for breakfast and that went well. When we left my son left his Disney hat behind. I called that same day from South Carolina and found that the hat was located and we could call back in a few days to get the details on how to get it sent back to PA. As of writing this review on 5/16/26, they still haven't sent the email saying it was found has not been sent and I am slowly losing hope of seeing the hat again.

2026-05-16 via Nuitee