Sakura Cross Hotel Shinjuku East

Hotels
8.7 (1329 reviews)
Shinjuku-ku shinjuku 7-11-3 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room
Issues with cleanliness

Categories

Cleanliness
8.13
Overall clean with some instances of issues reported.
Service
9.1
Staff is friendly and accommodating, noted in multiple reviews.
Location
8.94
Conveniently located with positive comments on accessibility.
Room Quality
8.59
Rooms are spacious relative to Tokyo and quiet.
Amenities
8.32
Adequate amenities provided such as heated toilet seats and umbrellas.
Value for Money
9.08
Good value expressed especially for families.
Food and Beverage
8.63
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
8.8
Overall positive experience with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:42

Property Description

Convenient Location
Sakura Cross Hotel Shinjuku East is ideally situated near popular attractions like Hozen-ji Temple and Jisho-in Temple, making it a perfect choice for travelers looking to explore Tokyo.

Comfortable Accommodation
Enjoy a comfortable stay in our rooms equipped with free WiFi, flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature a balcony for a relaxing view of the surroundings.

Nearby Attractions
With landmarks like Statistical Museum and Okubo Baptist Church in close proximity, there's no shortage of things to see and do near the hotel. Don't miss out on exploring the vibrant neighborhood during your stay.

Ready to experience the best of Tokyo? Book your stay at Sakura Cross Hotel Shinjuku East now!

Important information:

There is no elevator and guests must walk up stairs to reach their rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 1329 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.94
Room Quality: 8.59
Amenities: 8.32
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 8.8
S
Sabrina • family_with_children • fr
10
Comfortable and very great
Pros:

Beautiful room and very nice hotel’s employee

Cons:

no elevator ( but no surprise here as it was clearly mentioned before doing the booking)

2026-04-18 • via Nuitee
L
Lorena • solo_traveller • es
8
2026-04-17 • via Nuitee
E
elseow • solo_traveller • my
10
Pros:

Comfy and spacious for family of 4. No lift but was lucky to be assigned at ground level.

Cons:

Location is a but hard to access. Ordered taxi but was asked to be picked up on the main road instead

2026-04-16 • via Nuitee
K
KAITI • extended_group • tw
10
非常推薦給4.5
Pros:

這說覺得東京飯店來講真的算大了 而且離車站也不是很遠

Cons:

可能就是他剛好在一個斜坡上 只能走樓梯 沒有斜坡可以拖行李

2026-04-11 • via Nuitee
A
Arun • family_with_children • au
9
2026-04-11 • via Nuitee
G
Ganzo Bello • extended_group • it
10
2026-04-09 • via Nuitee
E
elena • family_with_children • es
8
2026-04-09 • via Nuitee
D
Diana Vassileva • extended_group • nl
10
Fijn verblijf
Pros:

Goede bedden en super schoo

Cons:

Nvt

2026-04-09 • via Nuitee
J
JOSE FRANCISCO • family_with_children • es
1
Cons:

El trato de equipo directivo fue pésimo, no empatizáron con la situación sufrida y cobraron la estancia completa.

2026-04-07 • via Nuitee
S
Steeve • couple • fr
6
Cons:

La propreté de la chambre est peut être à revoir + insectes

2026-04-07 • via Nuitee
I
Ivan • family_with_children • us
8
Clean and efficient
Pros:

Check in and check out process are efficient. It delivered on its promise of clean room with very limited service.

Cons:

For a family of 4, our room had very limited space. For couples or singles, it might work better.

2026-04-07 • via Nuitee
W
Will • couple • au
9
2026-04-05 • via Nuitee
O
Ottavia • extended_group • it
9
Pros:

Posizione ben servita da 3 linee di metro, nelle vicinanze, stanza molto grande per gli standard giapponesi, pulitissimo. Non c'è ascensore e con le valigie non è semplicissimo raggiungere i piani

2026-04-05 • via Nuitee
R
Rathana • family_with_children • th
10
2026-04-03 • via Nuitee
J
Jacinta • family_with_children • au
7
Pros:

Location was good, walking distance to Shinjuku. Convenience stores and coin laundry close by.

Cons:

No elevator, had to carry heavy suitcases upstairs. No reception staff, Checking In done via email communication.

2026-04-01 • via Nuitee
R
Raphael Jason • extended_group • de
6
Pros:

Hotel was alright, But the room was really small and we had ordered a room for 4 Adults, and it was on the 4th floor without a lift so it was a bit tiring bringin our luggages.

2026-03-17 • via Nuitee
A
Andrea • extended_group • au
10
2026-03-17 • via Nuitee
J
Jacquelyn • family_with_children • au
9
Beautiful clean place, great location and friendly staff. Family Mart just around the corner. Everything you need is sup
Pros:

Great location and very clean.

Cons:

The beds were just a bit too small for all four of us. Seemed smaller than a standard double so one of us ended up sleeping on the couch

2026-03-15 • via Nuitee
F
Federica • extended_group • it
4
Pros:

Posizione.

Cons:

Grandezza della camera, servizi.

2026-03-15 • via Nuitee
S
Saad • solo_traveller • my
9
2026-03-13 • via Nuitee