Quality Inn & Suites Clackamas - Portland

Hotels
•
Quality Inn
7.6 (463 reviews)
9717 Southeast Sunnyside Rd , Clackamas , US
+1 503-654-1699

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Pleasant, helpful staff (multiple mentions)
Convenient location near shopping and restaurants
Decent breakfast with waffle station and turkey sausage option
Comfortable beds for many guests
Good TV selection and basic in-room amenities
Perceived good value by several guests
Cons:
Serious cleanliness failures (bed bugs reported)
Strong smoke/stale odor in rooms and hallways
Outdated and damaged furniture; lumpy beds in some rooms
Dirty bathroom/tub and housekeeping inconsistencies
Expired breakfast food reported
Faulty/broken items (noisy fridge, broken hairdryer, gym equipment issues)
Outdoor smoking area and safety/behavior concerns near pool

Categories

Cleanliness
3
Multiple guests reported serious cleanliness issues: bed bugs, stale/smoke smells, dirty bath/shower, and visibly dirty surfaces.
Service
10
Service is repeatedly praised (pleasant staff, staff who tried to help, 'Kay' described as fantastic) — strong, helpful front-desk interactions throughout reviews.
Location
10
Consistently noted as ideal and convenient — close to shopping, restaurants, and local destinations; many guests found location excellent.
Room Quality
7
Mixed: some guests found beds comfortable, but others reported outdated/damaged furniture, lumpy beds, and safety/maintenance issues (cracked tub).
Amenities
8
Amenities are mixed but generally positive: breakfast/waffle station and TV selection praised; negatives include broken hairdryer, noisy fridge, gym equipment issues, and pool concerns.
Value for Money
7.5
Mixed perceptions: several guests called it tremendous value for price, while others felt it was not worth the cost given quality issues.
Food and Beverage
7
Breakfast was often described as decent (turkey sausage, waffle station), but at least one serious complaint about expired sausages reduces the score.
Overall Experience
8.3
Overall mixed experiences: many positive stays praising staff, location, and breakfast, but a minority reported severe issues (bed bugs, expired food) that harmed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Spacious Rooms with Amenities
Experience comfort and convenience in our spacious rooms at Quality Inn & Suites Clackamas - Portland, complete with a seating area and coffee maker for your relaxation.

Relaxation and Fitness Options
Unwind in our sauna or stay active in the fitness room during your stay. For business travelers, take advantage of our on-site business center for all your work needs.

Convenient Location and Nearby Attractions
Located just a short distance from Portland International Airport, our hotel also offers easy access to Clackamas Town Center Mall, Sah-Hah-Lee Golf Course, and the Oregon Museum of Science and Industry. Book now for a memorable stay!

Important information:

You will be required to pay an incidental deposit upon arrival. Cash paying guests will be required to pay a USD 200 incidental deposit.

Please note the airport transfer service can be reserved 5+ hours in advance.

Please note the swimming pool is open seasonally.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

7.6
Based on 463 reviews
Cleanliness: 3
Service: 10
Location: 10
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 8.3
N
nei • couple • us
10
2026-10-31 • via Nuitee
G
Gordon • solo_traveller • us
9
2026-10-27 • via Nuitee
F
Fabianne • solo_traveller • us
10
Convenient, pleasant, reasonable.
Pros:

Beds and bedding. Staff very pleasant.

Cons:

Can’t think of anything.

2026-10-26 • via Nuitee
J
Jo Anne • family_with_children • us
9
Pros:

Clean, quiet and comfortable

2026-10-24 • via Nuitee
C
Cynthia • solo_traveller • us
10
I have been staying there and was kicked out at 10 o’clock at night on my fourth night I believe. I am in a domestic vio
2026-10-21 • via Nuitee
C
Clifford • couple • us
8
2026-10-21 • via Nuitee
R
Ruby • solo_traveller • us
2
2026-10-17 • via Nuitee
M
Maria • couple • us
7
2026-10-17 • via Nuitee
R
Rose Marie • extended_group • us
8
2026-10-16 • via Nuitee
K
Kiana • couple • us
4
Not good value for my stay. I felt like I was at hourly motel.
Pros:

The staff tried to help us the day after we arrived but unfortunately there was not a cleaner room to move us to but we did swap out the chair. The hotel was in a good location for the shopping and events we were in town for.

Cons:

I knew it was outdated but almost every piece of furniture on the room was damaged. One chair was in such disrepair, we could not use. When I wiped everything down my Lysol wipe was brown and the smell in room and hall reeked of stale and fresh smoke.

2026-10-15 • via Nuitee
N
Nursultan • couple • us
10
2026-10-15 • via Nuitee
B
Barbara • solo_traveller • us
8
2026-10-12 • via Nuitee
R
Ron Matthews • couple • us
7
Pros:

Tremendous value for the dollar. The location is ideal, given everything around the hotel. We really needed only a place to sleep, so our expectations were a little above Motel 6. That wasn't the case at all. I just scheduled a three-night stay for our return trip from Maui before we head back to our home in Oklahoma City.

Cons:

No complaints.

2026-10-07 • via Nuitee
H
Harmon • solo_traveller • us
9
2026-09-18 • via Nuitee
S
Sexytreenee23 • solo_traveller • us
6
First Time in Oregon
Pros:

I liked the location of the hotel and all the shopping that's near by.

Cons:

The smell of the room when I walked was horrible and thank goodness I saw housekeeping when I open the door because I was able to get a spray which really didnt last once I got back to my room. Also thr bath tub needs to be fixed I thought I was gonna fall through the crack in the tub.

2026-09-17 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-09-16 • via Nuitee
M
Mei • couple • us
9
2026-09-15 • via Nuitee
R
Rose Marie • extended_group • us
8
2026-09-15 • via Nuitee
A
Anna • couple • us
9
Good place to stay in Clackamas
Pros:

Great place to stay for the end of our Labor day weekend travel and in a great location. We wanted to go to Dave and Busters and then checked out the mall and a movie. The hotel was less than a 10 min drive away from the hustle and bustle of the freeway and had no sound complaints. It was located by a couple restaurants, hard for us to choose from - we chose the Mexican grill one where they had a variety of options to choose from and it was very delicious.
Room had a good TV selection, with a chair and table to sit and eat at. Bed was more on the softer side, we prefer firmer, but no complaints. Breakfast was simple with scrambled eggs, sausage, and what i really liked is they had turkey sausage option available. I've never seen a turkey sausage option at any of the hotels we've stayed at and that was awesome. My favorite is always a hotel waffle station, and they were delightful.

Cons:

No complaints

2026-09-12 • via Nuitee
D
Dan Halen • solo_traveller • gb
6
Cleaning needs to be a priority
Pros:

Fantastic location. Kay, who checked me in, was absolutely fantastic and made me feel welcome.

Cons:

The fridge was faulty and made a ridiculous noise but after being awake 16 hours, I really just wanted to sleep rather than mention it. On waking up, I noticed the bath/shower was dirty, so I ended up standing over the sink and using wipes to clean. I declined breakfast and checked out quickly.

2026-09-10 • via Nuitee