Hotel & Motel Hacienda Jiutepec

Hotels
8.5 (84 reviews)
Av. insurgentes # 4 col. Moctezuma Jiutepec AV. INSURGENTES , Jiutepec , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Centrically located
Pool amenities
Generally clean
Cons:
Noise from the vicinity
Maintenance issues
Hard pillows

Categories

Cleanliness
7.5
There were issues with cleaning, as the rooms were still being cleaned upon arrival.
Service
9.5
Service was generally standard but lacked immediate attention to some maintenance issues.
Location
9.5
The hotel is very centrally located, which is a significant advantage.
Room Quality
7
Some complaints regarding bed comfort and noise; pillows were notably hard.
Amenities
9
The pool was a good feature, but missing breakfast was a drawback.
Value for Money
8
Not matching expectations for the price, particularly with maintenance issues.
Food and Beverage
8.5
Food was good, but breakfast was not included which detracted from the overall value.
Overall Experience
9
Mixed feelings due to various issues, but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:40

Property Description

Luxurious Accommodation with Beautiful Gardens
Hotel & Motel Hacienda Jiutepec offers a serene escape just 10 km from Robert Brady Museum. Enjoy the lush garden surroundings, free parking, and a delightful terrace and restaurant.

Convenient Amenities for a Relaxing Stay
With a bar on-site and proximity to Archaeological Monuments Zone of Xochicalco, unwind effortlessly at our hotel. Benefit from room service, a 24-hour front desk, and currency exchange services for a stress-free stay.

Comfortable Rooms with Modern Facilities
Each room at Hotel & Motel Hacienda Jiutepec is thoughtfully designed with a desk, private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony for picturesque views. Experience ultimate comfort with plush bedding and fresh towels provided.

Ready to experience a blend of luxury and convenience? Book your stay at Hotel & Motel Hacienda Jiutepec now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for MXN 350 per person per night when using an available extra bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 84 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 7
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
J
José Luis • couple • mx
8
2026-01-26 • via Nuitee
J
Julieta • couple • mx
7
Pros:

Nada

Cons:

esperaba hospedarme en un hotel de mejor calidad y no en un motel de paso y además no contaba con plancha, botes de basura faltaban muchas cosas

2026-01-26 • via Nuitee
M
Martin • couple • mx
9
Agradable
Pros:

Servicios de alimentación buenos así como área recreativa.

Cons:

Todo bien.

2026-01-15 • via Nuitee
P
Pamela • couple • mx
10
Pros:

La amabilidad del personal así como instalaciones

Cons:

Que el papel de baño esté súper delgado, solo una botella de agua y la tv no servía bien, tenía mucho ruido

2026-01-02 • via Nuitee
J
Juan Vicente • couple • mx
10
2025-12-18 • via Nuitee
C
Chimal Reyes • family_with_children • mx
7
Incómoda
Pros:

Muy centrico

Cons:

Pues que llegamos y apenas estaban realizando la limpieza de las habitaciones. Además si es inccomodo estar en el área de Motel, mucho ruido de entrada y salida de autos.

2025-12-09 • via Nuitee
R
Roberto Velazquez • extended_group • mx
2
Desagradable y falta de interes por corregir la situación.
Cons:

No había agua (muy baja presión), no había agua caliente y no habia regadera... era solo el tubo... Se le informo en recepción y me comentan que el resposable de mantenimiento ya se había retirado y que el lunes lo reparaban... Logicamente el lunes yo ya no estaba hospedado...

2025-12-08 • via Nuitee
E
Enrique • couple • mx
3
Pros:

Esta bien ubicado

Cons:

Las camas y en especial las almohadas estaban duras como piedra, y la encargada de noche es medio grosera

2025-12-04 • via Nuitee
H
Héctor Solorzano • extended_group • mx
8
Con amigos
Pros:

La habitación bastante cómoda, con todo lo necesario, limpia y sin malos olores.

Cons:

Estaría bien que el desayuno estuviera incluido o al menos contara con un descuento para el huésped. En la habitación valdría la pena una cobija adicional. Revisar la presión de las regaderas ya que su intensidad resulta algo incómodo.

2025-11-11 • via Nuitee
J
José Luis • couple • mx
8
2025-10-13 • via Nuitee
R
Ricardo • couple • mx
5
Cumple para pasar la noche
2025-10-06 • via Nuitee
J
José • couple • mx
8
2025-09-29 • via Nuitee
B
Brian H • couple • us
10
Pros:

Location. Pool was great.

2025-09-17 • via Nuitee
E
Enrique
8
Pros:

No es lo que yo esperaba por el precio.

2025-08-31 • via Nuitee
I
IVAN
10
Pros:

Excelente

2025-08-25 • via Nuitee
Z
Zuñiga Polo • family_with_children • mx
10
2025-08-16 • via Nuitee
E
Edgar • couple • mx
8
2025-08-11 • via Nuitee
K
Karla • solo_traveller • mx
8
todo bien
Pros:

la alberca

Cons:

que no incluya desayuno.

2025-08-05 • via Nuitee
J
JOSE NOE • solo_traveller • mx
6
Pros:

Comida

Cons:

Limpieza y que es un motel de paso construido para eso especificamente

2025-07-22 • via Nuitee
L
Luis • family
10
Pros:

Muy limpia y todo en orden

2025-06-30 • via Nuitee