Pledge Scape

Hotels
8.2 (689 reviews)
No. 5, Seneviratne Place Kudapaduwa, Negombo , Negombo , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Beautiful views
Clean facilities
Cons:
Inconsistent cleanliness
Poor food quality
Service delays

Categories

Cleanliness
7.78
Multiple mentions of unclean bed linen and issues with hot water.
Service
9.25
Many positive comments about the helpful staff, but some negative experiences with reception.
Location
8.79
Consistently described as ideal, with great views.
Room Quality
8.24
Nice rooms with mentions of discomfort due to hot water issues.
Amenities
8.27
Positive feelings about pool and breakfast, though some amenities reported as non-functional.
Value for Money
8.23
Price seen as unjustified considering maintenance issues.
Food and Beverage
6.78
Negative comments about food quality and service times.
Overall Experience
8.25
Mixed experience with both positives and negatives influencing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:13

Property Description

Luxurious 5-Star Beachfront Property in Negombo, Pledge Scape offers a lavish retreat with top-notch amenities.

Exquisite Rooms and Relaxation:
Indulge in well-appointed rooms with modern essentials, a private bathroom, and stunning beach views. Unwind in the hot tub or by the outdoor pool.

Culinary Delights and Fitness:
Savor local cuisine at the on-site restaurant. Stay active at the fitness centre or take a leisurely stroll to Negombo Beach Park.

Experience luxury and comfort at Pledge Scape. Book now for an unforgettable stay!

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

A mandatory tax of SSCL 2.5% will be charged effective 1st October 2022 onwards, if payments are made in Local currency (LKR) for all guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 689 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.25
K
Kerstin couple at
4
Pros:

Breakfast Buffet was great

Cons:

The wifi kicked us out all the time and we had to re-enter the code every 5min. When finally connected the wifi does not work good.

The pool is ok (not the cleanest area), however after midday there is full sun with absolutely no shaddow so it‘s not really a nice place to relax for few hours.

In general the hotel could be nice but they don‘t put in much work so you clearly see it‘s old. There is multiple pictures (peeling wall, black corners in shower, dirty walls, etc) in the reviews here depicting this. Shampoo utensils seemed to be used before.

All in all, to us it was not worth the money to stay there.

2026-03-14 via Nuitee
N
neil couple gb
8
Great location!
Pros:

Great location, lovely staff, fantastic food!

2026-03-13 via Nuitee
R
Rikke couple dk
8
En uventet rejse til Sri Lanka, endte på det skønneste hotel.
Pros:

Vi endte på Sri Lanka, da krigen brød ud i mellemøsten, og det blev heldigvis vendt til en en meget positiv oplevelse. Vi fik en dejlig velkomst af den sødeste receptionist, da vi ankom til hotellet, og vi følte os staks velkommen. Vi blev hurtigt installeret på vores dejlige store og rummelige hotelværelse (no. 201). Stort og veludstyret badeværelse, med dbl. vaske, samt både brus og badekar. Stor dbl. seng, med god fast madras. Her var skøn udsigt over havet. Poolområdet var ganske fint, og herfra kunne man ligge og kigge ud på havet. Osse her blev vi mødt af den meget veloplagt barbestyrer, som altid havde en sjov og frisk bemærkning, og som ydede en fantastisk service. Dejlig og velassorteret buffet, både til morgen og aften. Flot anrettet, og meget velsmagende, og med alt hvad du kunne ønske dig. Personalet på hotel stod altid klar til at hjælpe. Meget anbefalingsværdigt hotel. Tak til Hotel PledgeScape for at gøre os en oplevelse rigere...

Cons:

Der kunne være en del hundegøen om eftermiddagen fra standen, og hvis man er meget lyd sensible, kan havet/bølgerne høres om natten. Det generede ikke os.

2026-03-13 via Nuitee
S
sanjeewa couple lk
7
There wasn’t any one there to brings guest baggages and lift was not working
Pros:

Front desk staff

Cons:

Other staff was not friendly and they didnt about the hospitality

2026-03-13 via Nuitee
S
Sujeewani family_with_children lk
5
2026-03-13 via Nuitee
S
Shanika couple lk
8
2026-03-13 via Nuitee
L
Lagoni couple dk
7
Pros:

Virkelig lækkert værelse. Gode restauranter rundt om.

Cons:

Elevatoren virkede ikke. Lidt røv.
Selvom vi blev opfordret til at bruge roomservice, så eksisterende den ikke. Vi prøvede at ringe ned til restauranten og bede om snacks og bobler - linjen virkede ikke.
Efter at have ringet til front disken, gav de os et nummer - som hellere ikke virkede.
Da vi ringede for anden gang og forklarede dem at det ikke virkede, så ville de ringe til os.
De ringede, dog på telefonen fra toilettet. Vi tog røret, ingen lyd.
Efterfølgende prøvede vi at gå derned og bestille - ned fra 7. Etage, uden elevator.
De sagde ja ja, de kommer op med det.
3 timer gik, intet skete. Klokken blev 22, og vi gik sgu i seng.

Ville normalt ikke prøve at bruge roomservice, men da de sagde at man burde. Så tænkte vi at det ville virke..

Udover det. Ok oplevelse. Lækkert værelse.

2026-03-12 via Nuitee
B
Barb couple au
4
The only reason we would recommend this hotel is for its proximity to the airport.
Pros:

Breakfast was good. Location was good, within easy reach of the airport. Free “Shuttle bus” (i.e. private taxi) is provided to take guests to the airport.

Cons:

Superficially the hotel looked good. However, in our room the fridge didn’t work, the bedside light didn’t work, the phone to reception didn’t work, the air conditioning is set at 24.5 degrees throughout the building and could not be adjusted in individual rooms, despite advice to the contrary from the employee who showed us to our room (which raised the question of the adequacy of staff training); the room was uncomfortably hot when the afternoon sun beat down into the room. The shower was complicated to use. A short time after checking out, while I was waiting in the lobby, the receptionist came over to me and asked if I had “taken” (i.e. stolen) a bathrobe. I said that I did not even notice that there was a bathrobe in the room. A short time later the receptionist came back and said “All is OK”, but there was no apology for the wrongful accusation. Not impressed!

2026-03-11 via Nuitee
P
Prashadkumar couple au
8
The room, bed and bathroom are fantastic. Very comfortable and enjoyable. But there were many processes if they can fix,
Pros:

- quick drive from airport
- excellent driver, in time, very helpful
-massive room, very unique and very comfortable
- awesome large bed
- very clean and spacious bathroom
-good breakfast

Cons:

- after long long international flight, arrived at the property midnight. Pre booked in advance and communicated with staff few days ahead to verbally confirm car transfer. When arrived in the property the check in process was long and painful. Staff said they need to go up to check the room, during this process didn’t even turn on AC in the room. When we finally entered the room it was like a sauna. Made to wait at reception during this long process, reception area was very hot no ac, was eaten alive by mosquitoes.
Following all this, staff had technical issue in assigning our room, which included further wait.

After a very long travel, requested staff if we can have a bottled water. Staff informs they don’t provide that. Also staff was not sure when the gym facility opens next morning. One of the deciding factor in choosing this hotel was the availability of a gym.

2026-03-11 via Nuitee
D
David couple es
7
Pros:

La ubicación es buena y la habitación y baño muy grandes. La comida estaba bien.

Cons:

La limpieza era nefasta, estaba la habitación con restos de comida, polvo y los cristales estaban sucios.
El hotel necesita una reforma, lleva sin mantenimiento mucho tiempo.
El wifi va fatal.

2026-03-10 via Nuitee
N
neil couple gb
8
Great location!
Pros:

Gorgeous view from our room. Nice bathroom. Food was really excellent.

Cons:

The shower options didn't work properly.

2026-03-10 via Nuitee
R
Richard David Antony couple gb
8
2026-03-10 via Nuitee
P
Patrick solo_traveller gb
8
Great place to stay and relatively close to colombo airport with free shuttle
Pros:

Wonderful balcony view of the beach which was swept every morning by the staff

Cons:

Fairly boring choice of set meal food but exquisitely presented

2026-03-09 via Nuitee
L
Laurent extended_group fr
8
Pros:

Wonderful rooms

Cons:

The WiFi sucks

2026-03-09 via Nuitee
F
Faye couple gb
5
Convenient but would not stay more than 1 night
Pros:

Location was good

Cons:

It was not clean - dusty in common areas and stains on sheets. Funny musty smell

2026-03-09 via Nuitee
S
Susannah couple gb
8
2026-03-09 via Nuitee
I
Indrajith couple de
10
2026-03-09 via Nuitee
C
Carina couple de
8
Sehr gute Unterkunft
Pros:

Toller großer Raum, sauber

2026-03-09 via Nuitee
Y
YULIIA couple ua
5
Pros:

Good value for money. Not far from the airport. The chef and the waiters really try to do their best

Cons:

The place looks cleaner in the photos than it actually is. The pool didn’t look very clean, so we didn’t swim there. The phone in the room was broken and the Wi-Fi was quite poor, but they kindly gave me access to the admin network because I needed to work, and I appreciate that.

The beach nearby is dirty. It’s not very pleasant to walk there in the evenings because there are many stray dogs that use the beach as a toilet. The waiters seemed very confused, as if it was their first day at work. The breakfast was also quite weak and limited.

2026-03-09 via Nuitee
A
Augusto couple it
9
Great choice for one or two nights in Negombo
Pros:

Nice hotel right by the beach. Good place to spend one or two nights upon arrival or before departure, since it’s located about 20 min from the airport. The staff are very kind.

Cons:

A lot of mosquitoes, especially in the lift

2026-03-09 via Nuitee