Grand Hotel Santa Lucia

Hotels
9 (619 reviews)
Via Partenope, 46 , Naples , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
High parking fees
Dated decor in some areas

Categories

Cleanliness
9.33
The accommodations were pristine and clean, reflecting a high standard of cleanliness.
Service
9.3
Staff was very nice and attentive, exceeding expectations in accommodating guests.
Location
9.34
The hotel is ideally located close to the city center and offers great views.
Room Quality
8.79
Rooms were described as nice size with quality fixtures, though some complaints about it being slightly dated.
Amenities
8.32
Amenities mentioned were adequate but lacked spa facilities, which is a downside for a 4-star hotel.
Value for Money
8.78
General sentiment indicates good value, though some found certain services a bit pricey.
Food and Beverage
8.83
Breakfast was rich with good selection, although some guests desired more fresh fruits.
Overall Experience
9.3
Overall stay was highly enjoyable with excellent service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:23

Property Description

Luxurious Accommodation with Stunning Views

Art-Nouveau Design and Modern Amenities
Step into a world of elegance with the impressive Art-Nouveau design of Grand Hotel Santa Lucia. Enjoy modern amenities such as a well-equipped gym to cater to your fitness needs during your stay.

Gourmet Dining Experience with Spectacular Views
Indulge in a culinary journey at the stylish hotel restaurant offering creative, contemporary dishes alongside Neapolitan favorites. Pair your meal with a fine wine from the well-stocked cellar while admiring the picturesque view across the harbour.

Experience luxury, comfort, and impeccable service at Grand Hotel Santa Lucia. Book now to create unforgettable memories in the heart of historic Naples.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9
Based on 619 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
K
Kim • solo_traveller • nl
9
2026-07-11 • via Nuitee
E
Elio • couple • lu
9
Séjour Naples réussi.
Pros:

Très bon acceuil!
Emplacement hôtel, vue magnifique sur le château, la chambre très jolie!
L’équipe du petit déjeuner.
Station taxi à coté!

Cons:

RAS

2026-07-11 • via Nuitee
A
Alexander • couple • us
9
Beautiful room and view at a great value
Pros:

Beautiful view of castle and waterfront. Beautiful newly renovated room.

Cons:

This is a gorgeous 4 star hotel. We had just stayed at several 5 star hotels and so we noticed little things like no expresso maker or steamer in the room. I would still highly recommend staying here.

2026-07-10 • via Nuitee
R
Renato • couple • au
9
Stunning hotel on port.
Pros:

Great location. Very clean and comfortable hotel.

Cons:

Pool would be good. Gym was out of order.

2026-07-10 • via Nuitee
A
Alina • couple • ae
6
A hotel with potential
Pros:

Location

Cons:

It’s too old and needs an urgent update. Breakfast is not good. Some staff members are not too happy to be there, not eager to help. Cleaning staff very rude. Rooms are furnished with no taste.

2026-07-08 • via Nuitee
D
danilo • extended_group • it
10
ELEGANCE AND FEEL SPECIAL
Pros:

IS THE ONLY PLACE IN NAPLES TO EXPERIENCE ELEGANCE AND SERVICES AT THE SAME TIME -

Cons:

NOTHING

2026-07-07 • via Nuitee
A
Anthony • solo_traveller • fr
10
L’un des meilleurs séjours que j’ai pu faire.
Pros:

L’emplacement. Le confort. Les équipements. Le personnel. La vue. Tout au top.

Cons:

Rien ne m’a déplu.

2026-06-28 • via Nuitee
A
avaccari • Couples
8
Nice hotel and loation but WFI not working
Pros:

Have stayed here a number of times land ike the hotel very much, but WIFI wes not working in our room this stay. Was offered to change rooms, but we were only there for 36 hours and we had a number of appointments so not convenient. A lot of things get checked prior to rooms being ok for guests to check in, WIFI should be one of them.

2026-06-25 • via Tripadvisor
7
792bobm792 • Family • San Antonio, Texas
10
Perfect Naples Hotel
Pros:

Wonderful hotel on the water in downtown Naples. Staff was exceptional and went out of their way to help with directions, reservations, room service, and more. Room was clean and spacious. Breakfat was great with many choices. Can't say enough about this great hotel. I would definitely stay there again.

2026-06-23 • via Tripadvisor
A
Antje • couple • de
10
Traumhaftes Hotel in Top Lage!!!!!
Pros:

Traumhafte Lage, tolles Frühstück, sehr schöne Zimmer.
Wir hatten ein Zimmer mit Meerblick und konnten bis nach Capri schauen. Wir kommen wieder!

2026-06-20 • via Nuitee
A
Annamaria • couple • hu
10
2026-06-19 • via Nuitee
T
Traveller000011 • NONE • Devon, England
6
Could be very good
Pros:

A lovely hotel situation next to the marina. The staff were friendly and professional throughout. The rooms were clean, well serviced and comfortable. The bed was also very comfortable. Unfortunately, the WiFi did not work in our room for the duration of our stay, despite reporting it on several occasions. In addition, you could hear almost everything going on in neighboring rooms, from conversations to toilet flushes. Noise significantly disrupted our sleep on numerous occasions.

2026-06-16 • via Tripadvisor
B
Bianca • solo_traveller • it
9
Pros:

La posizione e la classicità del posto

2026-06-15 • via Nuitee
E
Elizabeth • extended_group • ca
10
Pros:

The friendly staff and beautiful facilities

2026-06-14 • via Nuitee
B
Bernhard • couple • at
8
2026-06-13 • via Nuitee
R
Rodrigo • solo_traveller • cl
6
Pros:

La ubicación y atención personal

Cons:

La habitación y baño muy pequeña

2026-06-13 • via Nuitee
M
marthag495 • NONE • Christchurch, Bournemouth, Christchurch and Poole, Dorset, England
10
Beautiful hotel, friendly staff!
Pros:

We had a wonderful stay at this hotel. Everyone was so welcoming, helpful and friendly. The breakfast was great with lots of options.
We were travelling with a baby and the hotel staff accommodated us so well and everyone was so friendly towards us and our baby. Couldn’t fault them!

2026-06-09 • via Tripadvisor
P
Palmina • couple • us
10
2026-06-09 • via Nuitee
A
Anna • solo_traveller • de
10
Perfect location with great views right at the sea front. Incredibly comfortable bed and room, very friendly staff all a
Pros:

Perfect location with great views right at the sea front. Incredibly comfortable bed and room, very friendly staff all around. I enjoyed my balcony a lot and would always choose this hotel again!

Cons:

They should consider to furnish the balcony at least with a chair, I always carried the desk chair from inside outside

2026-06-08 • via Nuitee
E
Eugenia • couple • es
9
Fantástico
Pros:

Ubicación , y renovación

2026-06-08 • via Nuitee