Grand Hotel Santa Lucia

Hotels
9 (562 reviews)
Via Partenope, 46 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
High parking fees
Dated decor in some areas

Categories

Cleanliness
9.33
The accommodations were pristine and clean, reflecting a high standard of cleanliness.
Service
9.3
Staff was very nice and attentive, exceeding expectations in accommodating guests.
Location
9.34
The hotel is ideally located close to the city center and offers great views.
Room Quality
8.79
Rooms were described as nice size with quality fixtures, though some complaints about it being slightly dated.
Amenities
8.32
Amenities mentioned were adequate but lacked spa facilities, which is a downside for a 4-star hotel.
Value for Money
8.78
General sentiment indicates good value, though some found certain services a bit pricey.
Food and Beverage
8.83
Breakfast was rich with good selection, although some guests desired more fresh fruits.
Overall Experience
9.3
Overall stay was highly enjoyable with excellent service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:23

Property Description

Luxurious Accommodation with Stunning Views

Art-Nouveau Design and Modern Amenities
Step into a world of elegance with the impressive Art-Nouveau design of Grand Hotel Santa Lucia. Enjoy modern amenities such as a well-equipped gym to cater to your fitness needs during your stay.

Gourmet Dining Experience with Spectacular Views
Indulge in a culinary journey at the stylish hotel restaurant offering creative, contemporary dishes alongside Neapolitan favorites. Pair your meal with a fine wine from the well-stocked cellar while admiring the picturesque view across the harbour.

Experience luxury, comfort, and impeccable service at Grand Hotel Santa Lucia. Book now to create unforgettable memories in the heart of historic Naples.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9
Based on 562 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
P
Palmina • couple • us
10
2026-05-08 • via Nuitee
V
Vitalii • couple • ru
10
Pros:

The hotel is perfectly located - in the historical center of the city, right in from of Castle dell’Ovo. The exterior and interior are very nice. The staff is friendly and ready to help.

Cons:

Nothing

2026-05-07 • via Nuitee
K
Karel • couple • it
3
Cons:

Za cenu 480 € na noc pro dva bychom očekávali alespoň výhled na moře, a třeba i snídani. Ta nám byla nabídnuta za dalších 25 € na osobu. Což beru jako nehoráznost vzhledem k ceně ubytování. Koukali jsme do ulice na protější budovu. Na konci ubytování jsme ještě byli požádání o 12 € pobytovou taxu. Cena rozhodně neodpovídá nabízeným ( respektive žádným ) službám!!!

2026-05-02 • via Nuitee
N
Natik • couple • ru
9
2026-05-01 • via Nuitee
A
Anatol • solo_traveller • us
10
2026-04-28 • via Nuitee
S
Stefano • couple • it
10
Pros:

Posizione, staff, camera tutto perfetto.

Cons:

Forse una colazione un po' più varia

2026-04-27 • via Nuitee
I
Iuculano • couple • it
10
2026-04-27 • via Nuitee
S
Sil • family_with_children • nl
8
Nice hotel
Pros:

Location very good and the people super helpful

Cons:

It’s a bit outdated

2026-04-23 • via Nuitee
S
son_of_gaia • couple • us
2
Not worth the value. Better to chose the Vesuvio Hotel
Cons:

The staff was rude and not so helpful, the AC was not working properly, overall just found the hotel to not be unkept for the price.

2026-04-20 • via Nuitee
F
Fabio • couple • ch
9
2026-04-15 • via Nuitee
A
Alexandra • solo_traveller • it
10
Pros:

Struttura bellissima

Cons:

Spremuta d’arancia a colazione 7 euro.. esagerato

2026-04-13 • via Nuitee
H
Helena • family_with_children • es
9
Pros:

Trato recibido

Cons:

Desayuno poca variedad

2026-04-10 • via Nuitee
H
Helen • solo_traveller • ca
10
Slightly old fashioned but charming decor. Lovely staff and excellent breakfast. Great views over the sea ( and we did n
Pros:

Lovely location with charming decor

Cons:

Terrible “muzak “ in the bar in the evening

2026-04-09 • via Nuitee
D
Diego • solo_traveller • gb
8
Pros:

Ubicación

Cons:

La atención del personal en El Bar
Desprecian o No te atienden directamente un desastre

2026-04-08 • via Nuitee
D
Diego • solo_traveller • gb
8
2026-04-08 • via Nuitee
M
Marco • couple • it
10
Pros:

Posizione strategica e gentilezza di tutti

Cons:

Nulla

2026-04-07 • via Nuitee
A
Adriana • couple • uy
6
2026-03-18 • via Nuitee
A
Andrew • couple • gb
8
Fab breakfast, fluffy towels and big bathsheets !
Pros:

Great housekeeping, with real attention to detail. Top score to the housekeeping team!
Right by the sea.

Cons:

Lots of works going on outside, suppose they have to be done some time!!
Oh and the mosquitoes were very aggressive!!!

2026-03-14 • via Nuitee
M
mrk2104 • solo_traveller • it
8
2026-03-14 • via Nuitee
C
Cathryn • family_with_children • gb
9
Gorgeous
Pros:

Staff were friendly and welcoming. Room was beautiful. We had a sea view and a balcony. Great shower (although we were not a fan of the window between the bathroom and bedroom. Nice break fast. Superb location which will be even better when the road is finished.

Cons:

Would have preferred the aircon to go below 22 degrees.

2026-03-11 • via Nuitee