Grand Hotel Santa Lucia

Hotels
9 (536 reviews)
Via Partenope, 46 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
High parking fees
Dated decor in some areas

Categories

Cleanliness
9.33
The accommodations were pristine and clean, reflecting a high standard of cleanliness.
Service
9.3
Staff was very nice and attentive, exceeding expectations in accommodating guests.
Location
9.34
The hotel is ideally located close to the city center and offers great views.
Room Quality
8.79
Rooms were described as nice size with quality fixtures, though some complaints about it being slightly dated.
Amenities
8.32
Amenities mentioned were adequate but lacked spa facilities, which is a downside for a 4-star hotel.
Value for Money
8.78
General sentiment indicates good value, though some found certain services a bit pricey.
Food and Beverage
8.83
Breakfast was rich with good selection, although some guests desired more fresh fruits.
Overall Experience
9.3
Overall stay was highly enjoyable with excellent service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:23

Property Description

Luxurious Accommodation with Stunning Views

Art-Nouveau Design and Modern Amenities
Step into a world of elegance with the impressive Art-Nouveau design of Grand Hotel Santa Lucia. Enjoy modern amenities such as a well-equipped gym to cater to your fitness needs during your stay.

Gourmet Dining Experience with Spectacular Views
Indulge in a culinary journey at the stylish hotel restaurant offering creative, contemporary dishes alongside Neapolitan favorites. Pair your meal with a fine wine from the well-stocked cellar while admiring the picturesque view across the harbour.

Experience luxury, comfort, and impeccable service at Grand Hotel Santa Lucia. Book now to create unforgettable memories in the heart of historic Naples.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9
Based on 536 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
A
Agnieszka • couple • it
10
2026-03-03 • via Nuitee
R
Richard • couple • gb
7
Fine. Not memorable. Slightly overpriced for what it offered
Pros:

Location. Helpful staff. They helped us to change to a better room as there was no wifi in our first room (on 5/F)

Cons:

First room was v small and cramped with no wifi and no view

2026-03-01 • via Nuitee
M
Massimiliano • couple • it
10
2026-02-26 • via Nuitee
J
JING • solo_traveller • cn
8
2026-02-25 • via Nuitee
L
luca • couple • it
5
Pros:

posizione e vista

Cons:

Colazione. A pagamento (non inclusa nel prezzo standard). Prodotti di qualità (prosciutto di Parma, omelette, salmone, spremute fresche) NON inclusi nel costo della colazione ma considerati extra. INQUALIFICABILE

2026-02-24 • via Nuitee
A
Armando • couple • it
10
Elegante e raffinato
2026-02-23 • via Nuitee
U
umberto • couple • it
10
2026-02-14 • via Nuitee
Özgün • couple • tr
9
2026-02-09 • via Nuitee
L
Lorenz • family_with_children • lu
8
Pros:

Ausgezeichnete lage

Cons:

Frühstück

2026-01-30 • via Nuitee
M
Marco • family_with_children • it
10
2026-01-26 • via Nuitee
C
Clea • couple • es
9
2026-01-25 • via Nuitee
K
Kuan Telman • family_with_children • kz
10
2026-01-24 • via Nuitee
R
Reem • couple • il
8
It was good and lovely
Pros:

Its calm area, beautiful view, short walk will lead you to the main tourist area.

Cons:

The breakfast would be better to include more fresh fruits and juices.

2026-01-20 • via Nuitee
B
Barbara • family_with_children • au
10
2026-01-19 • via Nuitee
B
Barbara • family_with_children • au
10
Fabulous stay
Pros:

Amazing location
Friendly staff

Cons:

Not applicable

2026-01-19 • via Nuitee
J
John • couple • us
8
Well represented, this is was exactly the hotel I had hoed to book.
Pros:

Nicely maintained, very clean, and spacious

2026-01-19 • via Nuitee
M
Michele • solo_traveller • it
9
Ottima esperienza. Ho ricevuto un gradito upgrade con vista mare. Hotel elegante e molto pulito, camera silenziosa e con
Pros:

Posizione e stanza con vista mare, pulita e silenziosa

2026-01-14 • via Nuitee
R
Roey • family_with_children • il
8
Pros:

Very nice hotel, great personal service from all of the staff. They let me do an early check in as soon as I arrived and made everything easier. Beautiful room, the location on the sea was breathtaking. It was clean and they even let me play the piano.

Cons:

It is very expensive, especially when the hotel is not that big and does not offer many facilities. The breakfast was very good and high quality, but it could have been a lot more varied and they could have changed the itmes, because it was almost the same everyday.all in all, very nice hotel, but the value for money could have been bettet.

2026-01-11 • via Nuitee
J
Jorge Enrique • couple • co
10
Fantástica!!!!
Pros:

Todo es espectacular!!

2026-01-10 • via Nuitee
M
MARCO • couple • it
4
2026-01-07 • via Nuitee