Best Western Plus The Normandy Inn & Suites

Hotels
Best Western
8.6 (1032 reviews)
405 South 8th Street , Minneapolis , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cozy atmosphere
Good amenities
Cons:
Sauna not working
Noise from outside and adjacent rooms
Coffee maker issues
No microwave in rooms

Categories

Cleanliness
8.41
Overall clean and well-maintained as indicated in multiple reviews.
Service
8.78
Friendly and accommodating staff, as highlighted in many reviews.
Location
8.72
Convenient location with easy access to nearby attractions.
Room Quality
8.47
Rooms described as spacious and comfortable, although some noise issues were mentioned.
Amenities
8.6
Good amenities including a pool, bar, and unique offerings like cookies and milk.
Value for Money
8.46
Price felt a bit high for some, but overall considered reasonable for the quality.
Food and Beverage
8.71
Breakfast and on-site restaurant received positive remarks.
Overall Experience
8.68
Generally very positive experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 12:17

Property Description

Centrally Located in Minneapolis City Centre:
Experience the convenience of staying at The Best Western Normandy Inn & Suites, perfectly situated in the heart of Minneapolis. Just 5 blocks away from the Metrodome Stadium, our hotel offers easy access to major attractions like the Minneapolis Convention Center.

Modern Amenities:
Relax in our well-equipped rooms that include flat-screen TVs, coffee machines, desks, and seating areas for your comfort. Whether you're here for business or leisure, we have everything you need for a pleasant stay.

Fitness and Recreation:
Stay active during your visit by taking advantage of our fitness centre, indoor pool, hot tub, and sauna. After a day of exploring the city, unwind and rejuvenate in our inviting recreational facilities.

Book your stay at The Best Western Normandy Inn & Suites now for a memorable Minneapolis experience.

Important information:

The pet policy is applicable to dogs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 1032 reviews
Cleanliness: 8.41
Service: 8.78
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
J
Jennifer extended_group us
10
Great place to stay, won’t be swimming there again.
Pros:

I love how close it is to the venue we went to

Cons:

The hot tub was so chlorinated that it left chemical burns all over my legs. Everyone in my group also has chemical burns from the hot tub. :(

2026-03-19 via Nuitee
M
Megan extended_group us
10
2026-03-15 via Nuitee
K
kelvin extended_group us
10
Best and cheapest hotel to stay in the area
Pros:

Close to main attractions and very clean and welcoming place

2026-03-15 via Nuitee
S
Sarah extended_group us
5
2026-03-14 via Nuitee
R
Ricky couple us
10
Pros:

Great price, great location.

2026-03-09 via Nuitee
E
Edwin couple us
10
2026-03-09 via Nuitee
T
Timeforasickday Couples Thunder Bay, Thunder Bay District, Ontario
8
Great location
Pros:

Have stayed here many times. The hotel is always consistent. Staff is friendly, hot tub decent, sauna great. Some older rooms, some newer rooms. It has always been clean and comfortable.

2026-03-07 via Tripadvisor
L
lauriemW7200GP Couples
10
Very nice stay while attending sport show at MSP convention center
Pros:

First time staying at a hotel and was very satisfied. We were attending an event at MSP Convention Center. It was at a convenient location, and the hotel provided a shuttle to the convention center. The staff was very helpful. Room clean and spacious. We had a two-room suite with a king bed. Very clean. Paid for parking at the hotel in a surface lot that I prefer to parking in ramps. We ate supper in on-stie restaurant. The waiter told us of options that were not on the menu. That was great, seeing that we wanted something light, and he recommended splitting a turkey club sandwich. It was plenty and even had leftovers. I would definitely recommend and stay there again if in downtown MSP.

2026-03-07 via Tripadvisor
J
Julie couple ca
6
Pros:

The place was nice and comfortable. It was close to where I needed to be

Cons:

There is a bed bug in my room, although the staff did take all my stuff and put it in a dryer and moved me to a new room. I really never got an apology and I spent the rest of my 3 days looking to make sure there was no bed bugs in my new

2026-03-04 via Nuitee
J
Jennifer couple us
10
Pros:

Everything the beautiful art throughout the whole facility was vintage and felt like I was in a museum

Cons:

Nothing everything was great

2026-03-03 via Nuitee
K
Kenneth couple us
10
2026-02-28 via Nuitee
S
Shanise couple us
5
Pros:

Nice clean comfortable room.

Cons:

The noise from pool area.

2026-02-23 via Nuitee
A
Asa couple us
7
2026-02-22 via Nuitee
B
Brittany couple us
10
Always a great place to stay and the staff are the absolute best!
Pros:

Easy access and walking distance to the Armory!

Cons:

Nothing, I’ve never had a bad experience here!

2026-01-31 via Nuitee
S
Saskia couple nl
8
Prima verblijf gehad
Pros:

Schoon en ruime kamer

Cons:

Niets

2026-01-20 via Nuitee
S
Saskia couple nl
8
Goed verblijf van 5 nachten gehad
Pros:

Centraal, netjes

2026-01-20 via Nuitee
K
Kelly extended_group us
10
Pros:

Dee at the front desk was very friendly and helpful.

2026-01-19 via Nuitee
M
Marie extended_group us
5
Overall good stay, but we were charged to parking fees and we haven’t been reimbursed even though they indicated transac
Pros:

Great property but rooms weren’t ready and we were checked in over an hour late

Cons:

Initial check in individual needs some customer service skills

2026-01-19 via Nuitee
U
Ulrich couple de
10
2026-01-19 via Nuitee
K
kRISHNAN extended_group my
8
Very well taken care the occupant
Pros:

Did not take,will try next time

Cons:

The staff at the reception, the staff cleaning the room,all are very sporting and response swiftly to make our stay very comfortable

2026-01-19 via Nuitee