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Facilities
Property facilities
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Fitness facilities
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Sauna
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Steam room
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Elevator
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Fitness facilities
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ATM/banking
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Hiking/biking trails nearby
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Library
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Safe-deposit box at front desk
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Free newspapers in lobby
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Porter/bellhop
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Smoke-free property
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Tours/ticket assistance
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Snack bar/deli
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Playground on site
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Free self parking
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Banquet hall
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Fully fenced
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the sauna, fitness center, and hair salon for ultimate relaxation and rejuvenation.
Dining and Entertainment
Savor delicious meals at the hotel's restaurant, enjoy drinks at the bar, or unwind by the poolside bar. Room service and limited-hour dining available.
Convenience and Connectivity
Benefit from complimentary Wi-Fi, business center, and free self-parking. Stay entertained with LED TVs and stay connected with complimentary wireless internet access.
Ready to experience luxury and convenience at Phoenix Hotel? Book now for an unforgettable stay!
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Payment
Cash deposit required
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General
Professional property host/manager
Location
Guest Reviews
The bed and sheets were very clean and comfortable
A bit old but not terrible.
The hotel was clean and the breakfast was great.
Staff was available for a late night check in!
Netjes vriendelijk
Mbt
Ha Giang에 이런 고급스러운 호텔이 있어서 좋았습니다.
아침식사도 깨끗하고 만족스러웠습니다.
It was suitable for our nights stay before doing the Ha Giang loop tour. Breakfast was ordinary but was close to our tour office. Thy did our laundry overnight that was a big plus
Breakfast was not great, coffee was worst we had in Vietnam.
The hotel was very pretty and it looked very clean. But it was really noisy outside in the evening. I don’t know if it’s usually like this or if we were unlucky but it sounded like someone had a party in the resturant right below the hotel (mby it was a part of the hotel) and the music and the microphones (karaoke I think) were so loud we couldn’t watch a movie in peace or even fall asleep. We were tired and sick and really wanted to fall asleep early but it was impossible because of the noice outside. Luckily it didn’t keep up all night, but it was still pretty annoying trying to fall asleep to someone doing karaoke😭Also we had been told (it was also written down on a piece of paper we got) that the breakfast closed at 9. But when we got down at 8:20 they were cleaning up and there was no food left. The staff was really sorry for the misunderstanding and made up for it by making us some omelettes, fruits and bread etc - which was really nice of them. Even though we was unlucky with how we experienced the stay I think the hotel itself was pretty nice and had lots of potential
Et fint hotell som vi benyttet da vi ankom med nattbussen før vi skulle på Ha Giang Loop. hotellet er rimelig så det er mye for pengene.
I stayed here in 2024 before my Ha Giang Loop motorbike trip and came back to do it again this year.
It's a great hotel, probably the best in Ha Giang but a little pricey for Vietnam, especially so far north.
The swimming pool didn't look clean so I didn't swim.
Good location,
This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!
Courteous and English speaking staff.
The hotel room is nice with a gorgeous view of the Lo River. Definitely take a room with the Riverview. On the downside, the pool is not heated and too cold at least in March. At least when I was here the the sauna is under Repair.
Would otherwise recommend.
Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
The included buffet breakfast was quite good, with Vietnamese and western options provided, including fresh fruit. The room was great; large, clean and comfortable. Excellent value. A quality hotel commensurate with what one would expect in Ha Noi or Ho Chi Minh City. Nice to see a hotel of this quality in Ha Giang.
Had dinner in the hotel's restaurant, and do not recommend it. Not good at all. We would have been better served going somewhere else. Had better 'street food' in Ha Noi sitting on the sidewalk. The Phoenix needs to step up their game in the restaurant, at far as dinner is concerned.
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