Hides Hotel

Hotels
7 (1894 reviews)
87 Lake Street , Cairns , AU

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Fax/photocopying
Tour desk
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable room conditions

Categories

Cleanliness
5
Several reviews highlighted issues with cleanliness, such as hair and mold in the bathroom, and unclean towels.
Service
8
While there were some negative comments about unfriendliness, most reviews appreciated the helpful staff.
Location
9
Consistently praised as being in the heart of the city and convenient for nearby attractions.
Room Quality
6.5
Rooms described as basic, with some concerns regarding comfort and amenities.
Amenities
6
Issues mentioned include non-functioning air conditioning and limited TV reception.
Value for Money
7.5
Feedback suggests it is decent for budget travelers, but some guests felt the pricing was high for the quality.
Food and Beverage
7
Breakfast received mixed reviews, some enjoyed it while others did not try it.
Overall Experience
7
Mixed reviews overall; some enjoyed their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Central Location in Cairns
Hides Hotel, conveniently situated in the heart of Cairns, provides easy access to the city's attractions and is just a short drive from the airport.

Comfortable and Convenient Accommodation
Each air-conditioned room at Hides Hotel is well-equipped with amenities such as a small refrigerator, TV, and some with tea/coffee making facilities. Guests can also enjoy city views from the spacious veranda.

Assistance with Tour Bookings
The dedicated reception staff at Hides Hotel are ready to help guests plan their adventures, whether it's exploring the Great Barrier Reef, venturing into the Daintree Rainforest, or visiting Kuranda.

Book your stay at Hides Hotel now for a memorable Cairns experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express credit card.

Please also note that parking spaces are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

7
Based on 1894 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
L
Lou3352 • solo_traveller • ca
7
Pros:

Great location. Simple, plain older hotel. Clean. Breakfast is nothing fancy but good to have every morning.

2026-09-19 • via Nuitee
Ümmühan • solo_traveller • de
9
2026-09-18 • via Nuitee
O
OLEKSII • couple • au
10
2026-09-18 • via Nuitee
R
RasAlfah • solo_traveller • au
10
2026-09-17 • via Nuitee
R
Reindert • solo_traveller • au
6
2026-09-17 • via Nuitee
B
Benham • solo_traveller • au
10
Pros:

Quality Stay for the price of the room. Centrally Located within the Cairns CBD. Grocery Supermarket across the road.

2026-09-17 • via Nuitee
T
Therese • solo_traveller • au
2
Pros:

Location

Cons:

Beds, shower temperature, smell, staff at reception.

2026-09-17 • via Nuitee
N
Netta • solo_traveller • au
4
Dodgy as
Pros:

It was cheap. Good location in the middle of town

Cons:

$20 for a bowl of cereal and instant coffee was a rip off for beakfast.. Ugly hole in my door that some angry man had punched and a dodgy patch job. As a dv survivor I did not appreciate that. Dirty behind the bedside tables. Couldn't get the air con the right temp. Either freezing cold or stifling hot. TV was broken. When I arrived to check in, nobody was there and I had to wait about 15 mins before someone turned up. He was really rude. Didn't even look at me. Afterwards, I was struggling carrying my bags upstairs and he walked straight past me without offering to help. Only one washing machine for everyone in the shared laundry.

2026-09-13 • via Nuitee
A
Andres • couple • au
6
Overall ok
Pros:

Very well located

Cons:

During the night I could hear the pipes running through the walls, disturbing one’s sleep. They charged $6 to store my luggage.

2026-09-13 • via Nuitee
D
Derryce • couple • au
10
2026-09-11 • via Nuitee
W
Witold • couple • cn
9
Mostly good
Pros:

Mostly VERY good

Cons:

Noisy street traffic on the middle of the night specially weekend

2026-09-11 • via Nuitee
T
Tasnim • couple • us
5
Pros:

Did not like that the breakfast did not include coffee!!!!!!!!!!!!!!!!

2026-09-10 • via Nuitee
L
lynne • solo_traveller • au
5
2026-09-09 • via Nuitee
D
daniel • solo_traveller • au
6
Pros:

Location was great central to everything not far to walk.

Cons:

The bathroom. The toilet was behind the door in room 228 not nice very little space to move akward. 🤔👍🏻

2026-09-08 • via Nuitee
S
Shaharin • solo_traveller • au
6
Pros:

In the heart of the city, Walk in and get a better rate

2026-09-04 • via Nuitee
W
Will • couple • au
3
Room suits backpackers on a budget
Pros:

Middle of the city close to everything

Cons:

The tv looked like a Vietnam power pole with cords everywhere and the 23 inch screen had large blank spots.
Old and musty smells in room and hallways
Very little sound proofing

2026-09-03 • via Nuitee
G
gypsy039 • solo_traveller • nz
8
Well located in Cairns for a conference
Pros:

Great location for my visit, close to shops and cafes, guest laundry available, good meals served

Cons:

The lift was very slow

2026-09-03 • via Nuitee
D
Danielle • solo_traveller • au
5
Mid.
Pros:

It had a bed and a bathroom. And air conditioning.

Cons:

It looked like the pillows had just been turned over. Mascara on the other side of pillowcase. No doona on bed, blanket from cupboard had bleach stains on it. Flannel and towels were stained. Shower was hot and cold but no middle ground.

2026-09-03 • via Nuitee
W
Wessel • solo_traveller • au
9
Thank you
Pros:

The beds

Cons:

The view

2026-09-02 • via Nuitee
M
Mori • couple • au
2
Pros:

Good location

Cons:

The room had no window facing outside. The towels were dirty, there was no blanket, and the sink didn’t look clean. The whole place felt more like a prison than a hotel room!

2026-09-01 • via Nuitee