Hides Hotel

Hotels
7 (1882 reviews)
87 Lake Street , Cairns , au
+61 7 4058 3700

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Fax/photocopying
Tour desk
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable room conditions

Categories

Cleanliness
5
Several reviews highlighted issues with cleanliness, such as hair and mold in the bathroom, and unclean towels.
Service
8
While there were some negative comments about unfriendliness, most reviews appreciated the helpful staff.
Location
9
Consistently praised as being in the heart of the city and convenient for nearby attractions.
Room Quality
6.5
Rooms described as basic, with some concerns regarding comfort and amenities.
Amenities
6
Issues mentioned include non-functioning air conditioning and limited TV reception.
Value for Money
7.5
Feedback suggests it is decent for budget travelers, but some guests felt the pricing was high for the quality.
Food and Beverage
7
Breakfast received mixed reviews, some enjoyed it while others did not try it.
Overall Experience
7
Mixed reviews overall; some enjoyed their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Central Location in Cairns
Hides Hotel, conveniently situated in the heart of Cairns, provides easy access to the city's attractions and is just a short drive from the airport.

Comfortable and Convenient Accommodation
Each air-conditioned room at Hides Hotel is well-equipped with amenities such as a small refrigerator, TV, and some with tea/coffee making facilities. Guests can also enjoy city views from the spacious veranda.

Assistance with Tour Bookings
The dedicated reception staff at Hides Hotel are ready to help guests plan their adventures, whether it's exploring the Great Barrier Reef, venturing into the Daintree Rainforest, or visiting Kuranda.

Book your stay at Hides Hotel now for a memorable Cairns experience!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express credit card.

Please also note that parking spaces are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

7
Based on 1882 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
C
Cassells • solo_traveller • gb
6
Pros:

Great location, friendly and helpful staff.

Cons:

The room shower was not working correctly and it turned it was needing repair throughout the hotel. The alternating scalding heat and cold wasn't pleasant. We changed hotel because of it.

2026-08-22 • via Nuitee
A
Andrew • solo_traveller • au
1
Beware that you will be staying in the nightclub district
Pros:

Not much

Cons:

Found a used needle in my room hidden behind the blanket in the cupboard. My room was over the nightclub strip, with windows that did not block out any noise.

2026-08-21 • via Nuitee
J
Johan • solo_traveller • nl
4
Once but never again
Pros:

Room was clean

Cons:

Run down
View out the window was to the back of airconditioner
Breakfast was poor

2026-08-20 • via Nuitee
R
Rita • family_with_children • pt
10
2026-08-19 • via Nuitee
F
fraser • extended_group • au
10
I’ll be back
Pros:

Location location location

Cons:

Really there wasn’t much or anything at all

2026-08-16 • via Nuitee
E
Elizabeth • couple • nz
7
Could do with an update all round
Pros:

Location

Cons:

Shower hard to regulate temperature

2026-08-16 • via Nuitee
S
Sara • solo_traveller • it
7
2026-08-16 • via Nuitee
Z
Zuzana • solo_traveller • au
1
2026-08-15 • via Nuitee
F
Fox • solo_traveller • au
2
Pros:

Very central, good for walking to places.

Cons:

Ideal for young party going people. Cups stuck to mat, towel rail fell off when a towel was placed on it, toilet roll holder barely attached to the wall. I could go on.

2026-08-13 • via Nuitee
S
Sam • solo_traveller • au
8
2026-08-13 • via Nuitee
O
Oliver • couple • au
9
Very pleasant
Pros:

Reakfast on the balcony

2026-08-11 • via Nuitee
H
Helen • solo_traveller • au
10
I will definitely be back to hides thanks to the girls for excellent service and cleanliness of my room :)
Pros:

Bed was super comfortable I slept amazing

Cons:

The guy at reception he wasn’t that nice and service was very poor.

2026-08-10 • via Nuitee
J
Johnson • solo_traveller • nz
7
2026-08-10 • via Nuitee
A
Angela • family_with_children • au
10
It was good , a microwave would be good and maybe an extra roll of toilet paper .
Pros:

Location

Cons:

All good .

2026-08-08 • via Nuitee
S
Silvia • extended_group • it
6
Molto basic
Pros:

Camere spaziose.

Cons:

Struttura molto basic e poco curata.

2026-08-07 • via Nuitee
J
JUI TING • couple • tw
8
2026-07-24 • via Nuitee
E
Erin • couple • au
3
Cons:

The breakfast was quite disappointing. The room was not particularly clean and the pillows were old/lumpy.

2026-07-22 • via Nuitee
P
Phoebe • couple • gb
8
2026-07-21 • via Nuitee
R
Robert • extended_group • au
8
Rooms were great, staff were poor, not friendly at all.
Pros:

Location

Cons:

All good

2026-07-20 • via Nuitee
F
federica • couple • it
6
2026-07-20 • via Nuitee