Sunstar Residency & Food Plaza Pala

Hotels
•
Independent
5 (2 reviews)
Opp. KSRTC, Bus station, Marthoma Church Road, Meenachil, Kerala, 686575 , Meenachil , IN
91-8281065670

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Elevator
Free airport transportation
Free breakfast
Smoke-free property
Snack bar/deli
Free self parking
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Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 14:30

Property Description

Picturesque Garden Views

Take in the stunning views of the garden from your room while enjoying complimentary wireless internet access. The hotel provides 24-hour room service and a restaurant offering local cuisine breakfast daily.

Convenient Amenities

Featured amenities include a business center, 24-hour front desk, and an elevator. With 2 meeting rooms available and a complimentary roundtrip airport shuttle, your stay is made even more convenient.

Comfortable Guestrooms

Relax in one of the 50 air-conditioned guestrooms with modern bathrooms featuring rainfall showerheads. Housekeeping is provided daily for your comfort.

Plan your stay at Sunstar Residency & Food Plaza Pala for a serene getaway in Meenachil, located just minutes away from key landmarks. Book now for a memorable stay!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COK

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

5
Based on 2 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
SURESH. V
10
Pros:

Very good service

2025-06-01 • via Nuitee
R
Ronaldo
2
Pros:

I booked this property for the benefit of airport shuttle as per information provided on the search. I contacted them through expedia messages and didnt get a reply. I then called them when I reached India which was option 2. Firstly, the number they provided was not the number to call. The person then gave me 2 different numbers. I called both numbers and the receiver was confused that i needed airport pickup, stating they dont have a hotel taxi and dont do airport pickups. This was after telling me to hold on and hanging up on me multiple times. Eventually, I was told I must call another number which was a landline. By now, I was fustrated and thinking this was a scam. Then they told me I must pay my own taxi to get to the hotel which was 2 hours away. After 1 hour back and forth trying to get a solution or a refund and now midnight, I decided I would just book another hotel few minutes away. Luckily I coukd afford it at the time. After a long flight and having to deal with a wrong number, false advertising and having to speak to multiple people is quite unprofessional and tiring. This was my 16 th hotel in 16 days with city and country hopping and I have not received such unprofessionalism in any other. They get a minus rating even lower than terrible from me.

2024-10-18 • via Nuitee