The Horton Grand, Downtown/Gaslamp Quarter

Hotels
•
Independent
8.8 (437 reviews)
311 Island Ave, San Diego, California, 92101 , San Diego , US
1-619-544-1886

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Golfing nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Historic charm
Adequate amenities
Cons:
Cleanliness issues
Excessive fees
Room size concerns

Categories

Cleanliness
8.3
Some reviews noted issues with room upkeep and odors.
Service
9.8
Many reviews highlighted friendly and helpful staff, with positive sentiments.
Location
9.8
Multiple reviews praised the excellent location close to attractions.
Room Quality
7.8
Several comments mentioned issues like small rooms and outdated fixtures.
Amenities
8.3
Positive remarks on pet-friendliness but concerns about unexpected fees.
Value for Money
7.8
Guests felt some charges were excessive for the services received.
Food and Beverage
9.3
Good feedback on the adjoining restaurant experience.
Overall Experience
9.3
General satisfaction with some caveats raised in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:03

Property Description

Victorian Charm and Modern Comforts
Indulge in a stay at The Horton Grand, Downtown/Gaslamp Quarter for a mix of historic elegance and contemporary amenities. Enjoy the fitness center, garden views, and on-site dining at Salt & Whiskey.

Convenience at Your Fingertips
From concierge services to a bar/lounge and a snack bar, this hotel ensures your comfort and satisfaction. Unwind in one of the uniquely decorated guestrooms with fireplaces and relish in the picturesque surroundings.

Ideal Downtown Location
Situated just minutes away from attractions like Petco Park and San Diego Convention Center, this hotel offers easy access to the best of the city. Elevate your San Diego experience with a visit to The Horton Grand.

Book now for an unforgettable stay at The Horton Grand, Downtown/Gaslamp Quarter!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 437 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 9.3
Overall Experience: 9.3
C
chris
10
Pros:

The staff was fantastic. Very kind and helpful

2025-10-12 • via Nuitee
M
Michelle
10
Pros:

Gorgeous property, great upkeep especially as it is a historic building.

2025-10-11 • via Nuitee
M
Mary
10
Pros:

Safe, great location, friendly, staff.

2025-10-10 • via Nuitee
A
Aaron
10
Pros:

A lot of history in this hotel. Very vintage in an awesome way

2025-10-10 • via Nuitee
M
Michael • family
6
Pros:

Rented 2 rooms. One of the rooms used a temporary HVAC unit that was noisy. The other room did not have a functioning fireplace.

2025-10-09 • via Nuitee
K
Kimberly • friends
10
Pros:

I’m obsessed with this place. It’s beautiful on the inside, the rooms were clean and spacious, staff was amazing- so friendly, I will absolutely stay here again.

2025-10-08 • via Nuitee
W
William • partner
10
Pros:

Great customer service and location.

2025-10-08 • via Nuitee
L
Laura
6
Odd room
Pros:

Small room - comfortable bed. Bathroom inconvenient no counter poorly located outlets a/c not working it they fixed

2025-10-08 • via Nuitee
J
jeanie
10
Pros:

Beautiful hotel, great location, wonderful staff.

2025-10-07 • via Nuitee
J
Jason • family
8
Pros:

Staff was nice and friendly. The bathroom had a moldy smell but it is an old building so that might be hard to remedy. Would have liked to have had another mirror in the room as the bathroom was small.

2025-10-07 • via Nuitee
J
Julie • family
10
Pros:

Great location and friendly staff

2025-10-06 • via Nuitee
M
Marcia • family
10
Pros:

The staff was very friendly, kind and knowledgeable. The location is ideal walking distance to the gaslamp district one problem with the hotel. I stayed on the second floor and the guest above me every time they walk I could hear it outside of that. I love the property I would definitely recommend it

2025-10-06 • via Nuitee
V
vincent
10
Pros:

Staff was great got free drinks everyone was friendly check-in was fast

2025-10-06 • via Nuitee
J
Juan • partner
10
Pros:

Such a wonderful property, gives off old New Orleans vibes. The establishment is very well kept and their salt and whiskey restaurant is amazing. I used the complimentary drinks for 2 and their old fashion was perfectly made. Order their burger ans fries and my goodness it was delicious. The room was super clean, comfortable bed with a view. Highly recommend and will be staying in the future.. added plus it’s right on gas lamp, walking distance from everything yet you don’t hear the noice from outside

2025-10-06 • via Nuitee
J
Jeremy • family
6
Pros:

We never saw a front desk person smile. Todd at valet was the best thing about the hotel. Room was spacious and thy fixed the ac in our room quickly.

2025-10-05 • via Nuitee
J
Joselyn
8
Pros:

First day our AC was not working. Overall good experience and stay!

2025-10-05 • via Nuitee
R
Rebecca • partner
10
Pros:

This hotel is a hidden gem. So much charm! Great value for the location!

2025-10-05 • via Nuitee
J
Jeanette • partner
8
Pros:

Convenient, central location, walkable , historic property

2025-10-04 • via Nuitee
R
Ryan • partner
10
Pros:

Staff was great. Balcony was great. The staircase and courtyard looked awesome!

2025-10-04 • via Nuitee
J
Joseph
10
Pros:

Very nice boutique hotel. Room was clean and comfortable. Would consider staying here again!

2025-10-03 • via Nuitee