Clarion Pointe New Bern

Hotels
8.5 (552 reviews)
3455 Doctor MLK Jr. Blvd. , New Bern , US
+1 252-649-2214

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (multiple mentions)
Excellent location / central to New Bern
Generally clean and quiet
Good parking / easy access
Good breakfast items (waffles, grits) for some guests
TV picture and sound quality praised
Cons:
Breakfast lacking meat / sub-par protein offerings
Cleanliness issues for some (ants on bed, hair in shower, aged bathroom areas)
$75 refundable room deposit surprised guests
Wrong room types / accessibility issues for some guests
Beds perceived as hard by some guests
Occasional operational problems (room temperature control, power outage)
Occasional smell of weed in hallway

Categories

Cleanliness
7.6
Generally reported as clean in multiple reviews but several notable issues (ants on bed, hair in shower, signs of age around bathroom/floorboards, occasional hallway smells) lowered this score.
Service
9.6
Staff repeatedly praised (e.g., Lisa and other employees described as exceptionally helpful and kind); staff responsiveness and assistance with booking/checkout were strong positives.
Location
9.4
Location repeatedly noted as a strong positive — central to New Bern, convenient to events and relatives, easy to access; some comments about being in a commercial strip but overall very favorable.
Room Quality
7.4
Mixed room experiences: problems reported such as wrong room type for accessibility, low toilet/high tub, hard beds, isolated issues (ants, hair), occasional temperature/control and a power outage — room quality is serviceable but had several negatives.
Amenities
9.3
Amenities received positive notes (good TV picture/sound, parking ease, general room features as described); breakfast and basic offerings present — overall amenities were strong contributors to guest satisfaction.
Value for Money
8.2
Many guests found pricing reasonable and some called it reasonably priced; negatives such as a $75 refundable room deposit and occasional mismatches between booked and delivered room lowered perceived value slightly.
Food and Beverage
8
Breakfast had clear positives (good waffles, grits) but multiple guests noted missing or inadequate breakfast meat and overall breakfast was described as only average for a free breakfast — mixed but leaning positive.
Overall Experience
8.5
Overall stays were described as excellent or decent by many guests thanks to helpful staff, location, and cleanliness in most cases, but some recurring negative issues (room mismatches, occasional cleanliness concerns, deposit policy, breakfast gaps, and isolated facility problems) balanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Outdoor Pool and Renovated Rooms
Experience a refreshing stay at Clarion Pointe New Bern with our inviting outdoor pool and newly renovated guest rooms. Enjoy modern amenities like free Wi-Fi and a 50-inch SMART TV with HBO in every spacious room, complete with a microwave, refrigerator, and coffee maker for your convenience.

Delicious Hot Breakfast and Fitness Area
Start your day right with a delicious hot breakfast offering a variety of items. Stay active during your visit at our on-site fitness area equipped with new exercise gear, in-unit TVs with device hookups, yoga mats, medicine balls, and a full weight station.

Prime Location and Nearby Attractions
Conveniently located within 3 miles of historic downtown New Bern, Clarion Pointe is also close to popular attractions like Tryon Palace and Birthplace of Pepsi Cola. Explore the beauty of Croatan National Forest and relax at Atlantic Beach, just a short drive away.

Book your stay now at Clarion Pointe New Bern for a memorable and comfortable experience!

Important information:

Please note that credit cards will be authorized 24 hours prior to arrival and in the event the card is declined the property reserves the right to cancel the reservation. Contact the property for more information.

If anyone wants to check in before our regular time early check in fee is 35$Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWN

Location

Guest Reviews

8.5
Based on 552 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.4
Room Quality: 7.4
Amenities: 9.3
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.5
J
jobbie • couple • us
8
very comfortable
Pros:

The comfort.

Cons:

Need draw space.

2026-11-07 • via Nuitee
J
Javier • couple • us
7
2026-11-04 • via Nuitee
R
Randolph • solo_traveller • us
8
Lisa, front desk, was awesome! Helped immensely with a Booking.com issue beyond expectations. She deserves a raise. She
Pros:

Location, Location, and very quiet.

Cons:

N/A

2026-10-29 • via Nuitee
J
Javier • extended_group • us
8
2026-10-17 • via Nuitee
G
Gerri • solo_traveller • us
9
2026-10-12 • via Nuitee
I
Inez • couple • us
8
2026-09-15 • via Nuitee
J
James • couple • us
10
2026-09-13 • via Nuitee
C
Candice • family_with_children • us
6
2026-09-10 • via Nuitee
N
Natasha • family_with_children • us
7
2026-09-10 • via Nuitee
J
Jerome • family_with_children • us
8
2026-09-07 • via Nuitee
R
robert • solo_traveller • us
10
Pros:

The staff was great.

Cons:

Nothing

2026-09-02 • via Nuitee
J
Joseph • solo_traveller • us
3
2026-09-01 • via Nuitee
M
Milan • solo_traveller • de
8
2026-08-29 • via Nuitee
M
Monika • solo_traveller • us
8
2026-08-29 • via Nuitee
E
Ernestine • family_with_children • us
10
My stay was excellent!!
Pros:

The cleanness and quite comfortable

Cons:

Toilet was too low and tub was to high , I should have requested handicap room . I am 80 years old

2026-08-29 • via Nuitee
I
Inger • couple • us
10
Be back soon need meat on the breakfast bar
Pros:

Clean easy close to the event I came down to staff was very helpful

Cons:

Parking lot was clean easy in and out

2026-08-24 • via Nuitee
F
Felicia • family_with_children • us
10
Quick stay
2026-08-22 • via Nuitee
F
Felicia • extended_group • us
10
Pleasant
2026-08-22 • via Nuitee
R
robert • couple • us
10
2026-08-16 • via Nuitee
S
Stephanie • couple • us
8
Excellent stay just request a cleaner room
Pros:

The location of the hotel.

Cons:

The bed had ants on it, and there was hair in the shower quite a bit on the shampoo and conditioner.

2026-08-14 • via Nuitee