Hilton Colon Quito Hotel

Hotels
•
Hilton Hotels & Resorts
8.4 (277 reviews)
Amazonas, 1914 y Patria Avenida, 1 , Quito , ec

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Comfortable beds
Good breakfast options
Cons:
Old facilities
Limited service use
Dated appearance

Categories

Cleanliness
7.61
The hotel is described as old and dated, indicating cleanliness is an area of concern.
Service
9.08
Many reviews mention attentive and friendly staff, making service standout positively.
Location
9.12
Numerous mentions of a fantastic location close to transport and attractions.
Room Quality
7.57
Some reviews mention small and outdated rooms, contributing to a lower score.
Amenities
8.6
Facilities are generally well-reviewed; however, there are mentions of limitations.
Value for Money
8.56
Mixed sentiments on value; overall perceived to be fair for the service provided.
Food and Beverage
8.11
Breakfast is mentioned as average or less than expected, impacting the score.
Overall Experience
8.58
Overall positive but with some significant concerns; reflects a good experience overall despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:22

Property Description

Luxurious Accommodations
The Hilton Colon Quito Hotel offers spacious air-conditioned rooms with stunning panoramic views of the city and mountains. Each room is equipped with a cable TV and the option for a minibar upon request.

Dining Options
Indulge in a culinary journey with 4 on-site restaurants at the hotel. From fresh seafood at Kioto Sushi Bar to cocktails at Bar La Pinta, there's a dining option for every taste. Experience a mix of Ecuadorean and International cuisine at Café Colon or grab healthy bites at Sal & Pimienta Deli and Bakery.

Convenient Location
Situated in the heart of Quito, this 5-star hotel is just a short walk away from the city's historic Colonial Old Town and the bustling financial district. Explore craft markets, museums, and parks all within walking distance, making it the perfect base for your stay.

Book your stay at Hilton Colon Quito Hotel for an unforgettable luxurious experience in Quito.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 277 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
I
ildeu jose de • couple • br
9
2026-04-22 • via Nuitee
J
Julieanne • couple • gb
10
Excellent Hotel. Near to everything.
Pros:

Hotel staff go well above what you would expect.

Cons:

Excutive lounge was not very good at refreshing. At happy hour ofter wine & snacks were gone in 15 minutes & not refreshed for half hour at least. If you came later you were lucky to get anything. Using the excutive phone to request more was not much use.

2026-04-20 • via Nuitee
J
JEREMY • extended_group • ec
3
Pros:

Lo bueno q era muy limpio y los colchones eran cómodos

Cons:

La verdad las cobijas no me gustaron eran muy finas y otra cosa importante la eyección en recepción debería ser un poco más amable

2026-04-19 • via Nuitee
Z
Zaipeng • solo_traveller • cn
9
Pros:

服务态度好

Cons:

早餐太贵

2026-04-17 • via Nuitee
K
Katinka • solo_traveller • dk
5
2026-04-16 • via Nuitee
M
Maria Paula • solo_traveller • ar
6
Estuvo bien
Pros:

Muy amplio todo

Cons:

Para ir a la piscina había que dar una vuelta muy larga para conectar con otros ascensores. Y la tarjeta de acceso falló durante toda la estadía

2026-04-16 • via Nuitee
G
Gustavo • extended_group • mx
9
El trato del personal no fue muy amable
Pros:

La ubicación del hotel y el personal de consierge

Cons:

Las camas muy chicas

2026-04-16 • via Nuitee
L
Louise • solo_traveller • gb
7
Quite nice not great.
Pros:

The bedrooms are spacious, clean and comfortable. Bathroom is also spacious and clean.

Cons:

The key cards regularly stop working, necessitating frequent trips to Reception to get them re-programmed. Staff made it clear that this was annoying for them to do.

2026-04-10 • via Nuitee
P
Paola • family_with_children • ec
10
Excelente
Pros:

Atención

Cons:

El tigrillo no es como Guayaquil

2026-04-06 • via Nuitee
F
ForestFire100 • Couples • Nottingham, Nottinghamshire, England
2
Terrible
Pros:

I am a Hilton member and can honestly say this is the worst Hilton I have ever stayed in. The executive lounge was hopeless, food and beverages not topped up and when you complained it took a long time for them to respond, even had a word with one of the managers to no avail. Frankly don’t waste your money stay somewhere else.

2026-04-04 • via Tripadvisor
K
Kreitz • couple • de
8
Sehr gute und zentrale Lage.
2026-04-04 • via Nuitee
O
Oleksandr • family_with_children • gb
8
Nice hotel
Pros:

Nice location

Cons:

Very noisy if your windows facing the street

2026-03-30 • via Nuitee
C
C7956NTlouisec • Family
6
Nothing special.
Pros:

This hotel has some plus points: comfortable spacious rooms, well equipped. Small pool and gym. Breakfast is fine. However the other food on offer is pretty awful and the key cards constantly fail. We had to go to reception repeatedly to get them reprogrammed.

2026-03-28 • via Tripadvisor
B
Borner • couple • nz
8
Average experience with comfortable beds and a solid restaurant.
Pros:

The beds were super comfortable. There was a good onsite restaurant. The concierge was great.

Cons:

For the price, the facilities were a bit run down- the pool was nice but no lights at night, the hot tub was basic. The air conditioning was noisy- woke me up with a jackhammer sound, so I turned it off. It was a noisy location in terms of traffic. The front desk systems could be better- keys didn’t work, wifi internet patchy, people didn’t answer the internal phone. I didn’t expect this for the price of the stay.

2026-03-28 • via Nuitee
O
Olga • extended_group • ec
4
Tuve una mala experiencia mi habitación estaba sucia, sábanas machas de sangre solo me pidieron disculpas y un desayuno
Pros:

Que está cerca

Cons:

La limpieza

2026-03-26 • via Nuitee
F
freddy • solo_traveller • us
10
Pros:

Front desk. Exelent.

2026-03-24 • via Nuitee
J
Jose Efren • family_with_children • ec
1
2026-03-23 • via Nuitee
J
juliee776 • Couples • York, North Yorkshire, England
6
Did for 1 night
Pros:

1 night stay, nice foyer, and greeting. The room was clean but dated, bathroom needed revamping...dark grout old fittings. Tea maker in the room, nice.
Outdoor bland pool area, just aired water..no drinks or food service.
Ate in colon cafe, moderate food, better breakfast.

Park opposite, a nice place to walk and small market.

2026-03-19 • via Tripadvisor
A
Alejandro • solo_traveller • co
10
Pros:

El desayuno muy completo y variado

2026-03-02 • via Nuitee
X
xiangyu • extended_group • ec
10
2026-02-25 • via Nuitee