Hilton Colon Quito Hotel

Hotels
•
Hilton Hotels & Resorts
8.4 (253 reviews)
Amazonas, 1914 y Patria Avenida, 1 , Quito , ec

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Comfortable beds
Good breakfast options
Cons:
Old facilities
Limited service use
Dated appearance

Categories

Cleanliness
7.61
The hotel is described as old and dated, indicating cleanliness is an area of concern.
Service
9.08
Many reviews mention attentive and friendly staff, making service standout positively.
Location
9.12
Numerous mentions of a fantastic location close to transport and attractions.
Room Quality
7.57
Some reviews mention small and outdated rooms, contributing to a lower score.
Amenities
8.6
Facilities are generally well-reviewed; however, there are mentions of limitations.
Value for Money
8.56
Mixed sentiments on value; overall perceived to be fair for the service provided.
Food and Beverage
8.11
Breakfast is mentioned as average or less than expected, impacting the score.
Overall Experience
8.58
Overall positive but with some significant concerns; reflects a good experience overall despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:22

Property Description

Luxurious Accommodations
The Hilton Colon Quito Hotel offers spacious air-conditioned rooms with stunning panoramic views of the city and mountains. Each room is equipped with a cable TV and the option for a minibar upon request.

Dining Options
Indulge in a culinary journey with 4 on-site restaurants at the hotel. From fresh seafood at Kioto Sushi Bar to cocktails at Bar La Pinta, there's a dining option for every taste. Experience a mix of Ecuadorean and International cuisine at Café Colon or grab healthy bites at Sal & Pimienta Deli and Bakery.

Convenient Location
Situated in the heart of Quito, this 5-star hotel is just a short walk away from the city's historic Colonial Old Town and the bustling financial district. Explore craft markets, museums, and parks all within walking distance, making it the perfect base for your stay.

Book your stay at Hilton Colon Quito Hotel for an unforgettable luxurious experience in Quito.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 253 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
A
Alejandro • solo_traveller • co
10
Pros:

El desayuno muy completo y variado

2026-03-02 • via Nuitee
X
xiangyu • extended_group • ec
10
2026-02-25 • via Nuitee
F
Fiallo • solo_traveller • ec
10
2026-02-22 • via Nuitee
S
Salome • couple • ec
9
Satisfacción
Pros:

Muy bueno bien situado , el personal muy amable, buen desayuno

2026-02-22 • via Nuitee
R
ROSA KAREN • couple • mx
10
Amazing
Pros:

Todo excelente! Piso ejecutivo me encantó

Cons:

No hay quejas

2026-02-09 • via Nuitee
L
Lynette • family_with_children • us
5
Decent stay, wonderful staff
Pros:

Good location, quiet wonderful staff includes breakfast again wonderful staff

Cons:

A bit overpriced for the area the wind is a good central location. Breakfast options could be a little more diverse and though we were told the TVs allowed Netflix and streaming they don’t and channels are only in Spanish, despite being told in email, otherwise. For multiple nights stay with children very difficult.

2026-01-28 • via Nuitee
G
George • couple • us
10
2026-01-19 • via Nuitee
J
jhonny • couple • pe
7
hotel bonito, nada espectacular
Pros:

desayuno completo, sencillo,

Cons:

la habitacion bien, pero no tenia una gran vista

2026-01-19 • via Nuitee
J
John • couple • gb
8
Pros:

Breakfast was great - good food & friendly staff

2026-01-19 • via Nuitee
O
Oscar • couple • co
8
muy buen lugar en general
Pros:

desayuno delicioso, todos muy atentos

Cons:

lo que no me gustó es que me tocaron y trataron de abrir la habitación por error

2026-01-19 • via Nuitee
S
Susana Victoria • family_with_children • pe
10
2026-01-19 • via Nuitee
N
Navia Cujar • couple • co
8
Bien
Pros:

Desayuno,personal

Cons:

Precios

2026-01-10 • via Nuitee
D
David • extended_group • ec
10
2026-01-03 • via Nuitee
J
Juan Carlos • couple • co
10
Pros:

Bien

2026-01-03 • via Nuitee
R
Rodolfo • couple • cl
9
Muy buen hotel, excelente ubicacion, atencion profesional y calida
Pros:

El personal es una maravilla. Todos muy gentiles y profesionales

Cons:

Dos problemas principales:el acceso a los elevadores con las tarjetas no siempre funcionaba. Lo segundo era el buffet del almuerzo era muy variado y bueno, lamentablmente la comida normalmente estaba fria.

2026-01-02 • via Nuitee
M
Mauricio • family_with_children • ec
10
2026-01-02 • via Nuitee
C
Cburgess • couple • bm
5
I was not impressed with the overall responses from the hotel staff.
Pros:

Location was good. The bellman arranged for us to visit the Middle of the World and the Volcano.

Cons:

As it was Christmas, I would have liked for the front desk to offer suggestions within the hotel, on food choices and activities. It was very cold in the hotel, and no one suggested anything.
Imagine eating Christmas breakfast and supper at KFC and Mcdonalds?
We were not impressed with the front desk; they were more concerned with us paying the hotel bill.
I had stayed at this hotel many years ago with Gate 1, that's why I opted to return there.

2026-01-01 • via Nuitee
M
Mehmet • solo_traveller • es
7
2025-12-30 • via Nuitee
A
Alicia • couple • cr
10
2025-12-28 • via Nuitee
C
canontnia • Couples
8
Great elevators; clean rooms
Pros:

This hotel was booked on our behalf by Royal Galapagos. We ended our excellent road trip from Quito in Guayaquil for a one night stay prior to flying to the Galapagos.

The hotel was your basic Hilton - meaning its part of a chain and provides basic sleep and breakfast service. Don't expect anything special. If you don't look outside, you could be in any other Hilton in any other country.

The room was large and the front desk accommodated our request for an upper floor. It was clean and functional with no embellishments. No slippers or housecoat, however. It seems all the design effort and expense for this hotel went into the beautiful ten floor high lobby and windowed elevators.

The biggest disappointment was breakfast: the omelette station was unmanned; the hot and cold selection was ordinary; the capocino maker was not working; dirty dishes were not picked up from empty tables; cutlery on the floor was never picked up. Staff seemed more interested in entertaining themselves around the maitre d' desk than serving their guests.

Our stay was for one night so you take these things in stride even when you have paid top dollar. But it was disappointing nonetheless.

2025-12-27 • via Tripadvisor