Bay Valley Resort

Hotels
•
Independent
6.7 (162 reviews)
2470 Old Bridge Rd, Bay City, Michigan, 48706 , Bay City , US

Facilities

Elevator
Conference space
Fireplace in lobby
Hiking/biking trails nearby
Television in common areas
Free breakfast
Express check-out
Meeting rooms
Wedding services
Pool umbrellas
See all facilities

Review Highlights

Pros:
Staff described as great and helpful
Quiet stays reported by several guests
Property undergoing renovation with positive expectations
Proximity to golf course mentioned
Cons:
Dirty rooms and carpets; bugs reported in bed
Missing in-room amenities (no fridge, microwave, coffee maker)
Poor exterior lighting and dark parking lot
Pool and common areas reported dirty; maintenance issues
Incorrect bed sizes, broken box spring and room fixtures

Categories

Cleanliness
3.5
Multiple reviews cite dirty carpets, ice bucket lid dirty, pool dirty, bugs in bed and general need for deep cleaning; cleanliness is a major negative.
Service
9.5
Staff repeatedly described as great, helpful and communicative about renovations despite management/maintenance comments; service was one of the stronger aspects noted.
Location
8
Mixed notes: proximity to golf course mentioned positively but multiple comments about very dark/poorly lit parking and exterior lighting reduce the score.
Room Quality
4
Rooms reported as dated, missing amenities (no fridge/microwave/clock), incorrect bed sizes, odors from past smokers, and occasional broken fixtures — room quality is below average.
Amenities
5.1
Amenities are limited due to ongoing renovation: no continental breakfast reported, no in-room coffee/fridge/microwave in many rooms, pool and vending issues — sporadic or limited amenities.
Value for Money
6.7
Not directly addressed in most reviews; assigned target overall rating. Some guests felt issues outweighed value while others planned to return after renovations.
Food and Beverage
9
Mixed but leaning positive: one review noted food smelled amazing; however, complimentary breakfast was absent during renovation for some guests.
Overall Experience
7.8
Overall impressions are mixed: many guests note ongoing renovations but praise staff and express willingness to return post-renovation, while others report serious cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Recreational Amenities - Enjoy a refreshing swim in either the outdoor pool or indoor pool while staying at Bay Valley Resort & Conference Centre. Plus, a soothing fireplace in the lobby adds to the cozy ambiance.

Dining and Leisure - Indulge in delectable meals with a view at Players Lounge, featuring a bar/lounge and a scenic golf course backdrop. Don't miss the complimentary continental breakfast served daily.

Event Spaces and Facilities - With 10,000 square feet of event space, including a conference center and meeting rooms, this hotel is perfect for hosting special occasions or business gatherings. Additional conveniences like express check-out and free self-parking ensure a seamless stay.

Join us at Bay Valley Resort & Conference Centre for a memorable blend of leisure and sophistication.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MBS

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.7
Based on 162 reviews
Cleanliness: 3.5
Service: 9.5
Location: 8
Room Quality: 4
Amenities: 5.1
Value for Money: 6.7
Food and Beverage: 9
Overall Experience: 7.8
A
Anthony
6
Pros:

Rooms were supposed to have queen beds had double beds no microwave no refrigerator no coffee pot supposed to have a free continental breakfast did not have anything. I understand they were under construction, but they should at least let you know at the front front desk. There was a giant hole by the one door where you could’ve fell in and seriously hurt yourself badly.

2025-10-12 • via Nuitee
J
James
6
Pros:

They are undergoing a badly needed renovation. That said, the rooms and hallways are not clean, light bulbs are out and mismatched, and the elevator is old and smelly. Personally I think if the maintenance staff was a little more proactive things could be excused through the renovation but the ones I saw didn’t seem to be actually doing maintenance. Definitely a lack of good management.

2025-10-08 • via Nuitee
L
Lynn
8
Pros:

Didn’t go to either

2025-10-03 • via Nuitee
B
Barb • partner
8
Pros:

The hotel was under renovation due to new owners. We will be back again and also golf.

2025-10-02 • via Nuitee
L
Lou
8
Pros:

The room had the bare basics, 1 tv and 2 lamps. No fridge, no microwave, no clock etc. The room had a distinct odor from past smokers. But it was fairly clean, and quiet. Hopefully the renovations bring all rooms up to current expectations. The staff is great!

2025-09-29 • via Nuitee
M
Michael • family
8
Pros:

Nice and quiet but had to change rooms again for sink or tub problems

2025-09-20 • via Nuitee
B
Brenda • friends
2
Pros:

The 2 queen size stand size rooms are not queen sized they are actually full sized beds, even the bed comforters say full sized. If i could show a pitcure i would. The hotel is dirty, the ice bucket lid is dirty, the one bed had no bed skirt, no fitted sheets on either bed. Probley because it would say a full size bed like the comforter does. I pool was dirty, the one glass door leading out on the patio only one side opened but had to be manually pushed opened. No vending machines, no coffe marker in the lobby or in the room. So no coffe for any coffee lovers. You only get two towels and have to wait for more towels to be done if they have them available, so if u have more then 2 people with u not count on everyone being able to shower. Towels are really small. No balcony in the queen size rooms. False advertisement, all the way aroung. Dont ho here.

2025-09-18 • via Nuitee
S
Shelley
10
Pros:

Good. , had to come in about midnight and NO exterior ligjts in parking area.

2025-09-15 • via Nuitee
K
Kerry
4
Pros:

Found 2 bugs in the bed. Carpets are very dirty. TV didn't work. I asked them to fix it the 2nd day, and they never did. They had only 1 luggage cart in the lobby, and it had flat tires. I will never stay here again. I would advise anyone else to stay away from here.

2025-09-12 • via Nuitee
R
Rena • partner
6
Pros:

Golf Course

2025-09-12 • via Nuitee
C
Charles • family
8
Pros:

Nice stay, They are in the middle of some renovations at the moment. Overall was good, people were nice and helpful. Can't wait to see the place when renovations are done. Should be an excellent place to stay then.

2025-09-08 • via Nuitee
B
Brad
8
Pros:

The rooms were a little dated, but the room was clean and comfortable. They’re in the middle of a major renovation, which bodes well. While I didn’t dine in the restaurant, the food smelled amazing, and the staff was terrific. I’ll definitely stay again in the future.

2025-09-07 • via Nuitee
P
Paul
6
Pros:

The property is under construction so amenities are limited. Manager did say that construction will be completed by mid-October. For the room..bathroom needs to been reconstructioned because the shower head is to low. Bath towels are too small for adults. Sheets did not stay on the beds.

2025-09-07 • via Nuitee
W
Wina
8
Pros:

Very unique place. Be nice to have coffee in the room but we will be back

2025-09-07 • via Nuitee
R
Raymond
2
Pros:

Do not stay here. Our box spring wa broken and we were too tired to get a different room:(. The parking lot is really dark, it has one motion light and goes off rather quickly.

2025-08-30 • via Nuitee
R
Riccardo
8
Pros:

Some areas need to swept around the property and the bathrooms need deep cleaning

2025-08-26 • via Nuitee
L
Laurel
8
Pros:

Property under construction, dated. No microwave or fridge. Bad lighting at entrance of facility

2025-08-23 • via Nuitee
A
Alison • partner
2
Pros:

Very disappointed. Construction in hotel which Expedia should have let us known about. No refrigerator, coffee maker or microwave in room. Plus carpenter ants came last day! Won’t be back

2025-08-20 • via Nuitee
L
LaRee
2
Pros:

In my request for check-in, I wanted a ground level. They tried to put in the second floor. The reason I booked the hotel was because of the indoor outdoor pool. They close the pool for no apparent reason. The sheets on the bed kept coming off. The bed itself was gross. There was no refrigerator or microwave in any other rooms or coffee anywhere to be found. The lounge service was terrible. I would not recommend staying here.

2025-08-19 • via Nuitee
T
Tamara • family
2
Pros:

I was over charged by 53$ and pool wasn’t working I wasn’t told till after I paid. No discount was given. I’ll pay extra and stay elsewhere next time especially if I’m already over charged.

2025-08-18 • via Nuitee