Holiday Inn Express & Suites Pasadena - Los Angeles by IHG

Hotels
•
Holiday Inn Express
8.1 (530 reviews)
3500 East Colorado Boulevard , Pasadena , us
+1 626-792-1363

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Helpful staff
Good breakfast
Great location
Cons:
Cleanliness issues
Uncomfortable rooms
Limited variety in breakfast

Categories

Cleanliness
7.56
There are reports of cockroaches found in the bathroom and some reviewers indicated that it was somewhat dirty.
Service
8.73
Many guests noted the kindness of the staff and their readiness to help with late check-ins.
Location
9.07
The location received positive feedback for its convenience and proximity to many attractions.
Room Quality
7.22
Some rooms reported issues with comfort (e.g., uncomfortable beds) and general condition (e.g., dark and old).
Amenities
8.05
Amenities were generally acknowledged as good, but some items like the air conditioning were problematic.
Value for Money
7.51
Given some complaints about the room quality and price, value for money was perceived as below expectations.
Food and Beverage
8.56
The breakfast was frequently mentioned positively, despite some requests for variety.
Overall Experience
8.13
Overall, experiences varied with many enjoying their stay while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Convenient Location and Amenities

Located just off I-210 and close to downtown Pasadena, the Holiday Inn Express Hotel & Suites Pasadena-Colorado Boulevard offers a relaxing stay with a spacious outdoor pool and free Wi-Fi throughout the property.

Comfortable Rooms and Delicious Breakfast

The rooms feature elegant dark wood furniture, cable TV, and convenient amenities like a coffee maker and ironing facilities. Start your day with a hot breakfast buffet, including a variety of delicious options like eggs, bacon, and cinnamon rolls.

Relaxing Facilities and Nearby Attractions

Guests can unwind in the whirlpool or stay active in the fitness center. Additionally, the hotel's proximity to attractions like the Huntington Library Art Collections and Botanical Gardens make it an ideal choice for leisure travelers.

Book your stay at the Holiday Inn Express Hotel & Suites Pasadena-Colorado Boulevard for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

We will be undergoing renovations in our parking lot starting Monday, November 14, 2022 until January 14, 2023. The work will be from from 8:00 am (08:00) to 4:00 pm (16:00) on weekdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 530 reviews
Cleanliness: 7.56
Service: 8.73
Location: 9.07
Room Quality: 7.22
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.13
C
Cindy • family_with_children • fr
9
2026-08-20 • via Nuitee
C
Christiana • family_with_children • us
6
Expensive for standard holiday inn express and a small “suite”
Pros:

Breakfast was good, as expected for a HI express

Cons:

Saw a roach in the bathroom when we arrived. King suite room not really a suite, there wasn’t a separate bedroom.

2026-08-17 • via Nuitee
• solo_traveller • gb
8
good but too keen to take payments
Pros:

breakfast was a bit weird, no coffee machine in room but really good coffee machine 24h downstairs

Cons:

hotel messed up credit card as was trying to take payment early and without authorisation so was auto rejected so they cancelled reservation, even though the reservation clearly stated "pay on arrival"

2026-08-12 • via Nuitee
A
Alessia • extended_group • it
8
Pros:

Camera di buone dimensioni, buon rapporto qualità-prezzo

2026-08-11 • via Nuitee
A
Allison • extended_group • us
8
Staff are awesome!
Pros:

The staff and location

Cons:

Fix the doors for the rooms. Some have gaps around the door, someone can see through and hot bathroom.

2026-08-10 • via Nuitee
G
Gwen • couple • us
10
2026-08-10 • via Nuitee
R
Rodney • extended_group • us
9
Good Breakfast
Pros:

Location

Cons:

Parking

2026-07-23 • via Nuitee
L
L • couple • us
9
Stay was very comfortable
Pros:

We were pleased with breakfast, my husband love the cheese omelet and pancakes. Overall everything was great

Cons:

Parking spaces are really small

2026-07-22 • via Nuitee
L
Lorena • solo_traveller • us
10
Great Weekend Staycation
Pros:

This hotel is located near restaurants, big box stores, gas stations, and centrally located for everything we needed to do in the Pasadena area. We checked in without incident with a representative who was kind and informative. We booked the king suite and the room was clean, ample, and faced the mountains so we could enjoy the scenery. We enjoyed the pool and jacuzzi and they were both at a perfect temperature. We loved that there was fresh coffee available 24 hours in the lobby and the breakfast in the morning had so many choices that even my picky husband had his fill. The area was very quiet and the property is so secure that you can't even get up to your room without using your room key to open the elevator. We would definitely stay here over and over.

Cons:

There isn't a single negative element about this property.

2026-07-20 • via Nuitee
S
SUSAN • solo_traveller • us
10
Pros:

Friendly, helpful staff. Comfy beds, ver

y clean room..and very quiet!

Cons:

Cock roac in bathroom..just one big one!!

2026-07-20 • via Nuitee
F
Faith • couple • us
5
Cons:

The property wasn’t clean . The lobby area was the cleanest but our room felt dirty and the bathroom was not properly cleaned and the carpet on the floor was dirty .

2026-07-13 • via Nuitee
G
GIRBAUD M • solo_traveller • us
7
Good attitudes!
Pros:

Manager very good attitude!! POLITE STAFF!!
EASY PARKING AND DECENT COFFEE.
Ice machines also a plus!

Cons:

Old Tables look like they came from a yard sale over at Pookies Grandma Cousins, Lululemon
And The Beds Squeak Like Mice kicking It @ Coachella...Again got those @ Pookies other Cousins crib...but hey!

2026-07-08 • via Nuitee
Y
Yvette • solo_traveller • us
1
Pros:

Nothing!
The room was duty and the carpet was so dirty and sticky. I had on white socks walk from the door to the bed. And they turned BLACK i had to throw them away.

2026-07-03 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-06-23 • via Nuitee
A
Arevik • family_with_children • ru
10
2026-06-21 • via Nuitee
A
Arevik • family_with_children • ru
10
2026-06-21 • via Nuitee
V
Vazquez • couple • us
10
Limpio, seguro, accesible,
Pros:

Excelente

2026-06-15 • via Nuitee
L
Lara • couple • us
10
2026-06-12 • via Nuitee
N
Nello • couple • us
6
Cons:

CHECK IN STAFF WAS TERRIBLE. THE LAYOUT OF THIS PROPERTY IS COMPLEX. SHE MUBBLED, SPOKE VERY FAST, AND GAVE MINIMAL ASSITANTS

2026-06-01 • via Nuitee
E
Edith • solo_traveller • mx
9
2026-05-30 • via Nuitee