Holiday Inn Express & Suites Pasadena - Los Angeles by IHG

Hotels
•
Holiday Inn Express
8.1 (492 reviews)
3500 East Colorado Boulevard , Pasadena , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
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Review Highlights

Pros:
Helpful staff
Good breakfast
Great location
Cons:
Cleanliness issues
Uncomfortable rooms
Limited variety in breakfast

Categories

Cleanliness
7.56
There are reports of cockroaches found in the bathroom and some reviewers indicated that it was somewhat dirty.
Service
8.73
Many guests noted the kindness of the staff and their readiness to help with late check-ins.
Location
9.07
The location received positive feedback for its convenience and proximity to many attractions.
Room Quality
7.22
Some rooms reported issues with comfort (e.g., uncomfortable beds) and general condition (e.g., dark and old).
Amenities
8.05
Amenities were generally acknowledged as good, but some items like the air conditioning were problematic.
Value for Money
7.51
Given some complaints about the room quality and price, value for money was perceived as below expectations.
Food and Beverage
8.56
The breakfast was frequently mentioned positively, despite some requests for variety.
Overall Experience
8.13
Overall, experiences varied with many enjoying their stay while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Convenient Location and Amenities

Located just off I-210 and close to downtown Pasadena, the Holiday Inn Express Hotel & Suites Pasadena-Colorado Boulevard offers a relaxing stay with a spacious outdoor pool and free Wi-Fi throughout the property.

Comfortable Rooms and Delicious Breakfast

The rooms feature elegant dark wood furniture, cable TV, and convenient amenities like a coffee maker and ironing facilities. Start your day with a hot breakfast buffet, including a variety of delicious options like eggs, bacon, and cinnamon rolls.

Relaxing Facilities and Nearby Attractions

Guests can unwind in the whirlpool or stay active in the fitness center. Additionally, the hotel's proximity to attractions like the Huntington Library Art Collections and Botanical Gardens make it an ideal choice for leisure travelers.

Book your stay at the Holiday Inn Express Hotel & Suites Pasadena-Colorado Boulevard for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

We will be undergoing renovations in our parking lot starting Monday, November 14, 2022 until January 14, 2023. The work will be from from 8:00 am (08:00) to 4:00 pm (16:00) on weekdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 492 reviews
Cleanliness: 7.56
Service: 8.73
Location: 9.07
Room Quality: 7.22
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.13
K
Karla • family_with_children • us
8
Cons:

Que la puerta estaba cerrada y tardaron como 25 minutos en abrirnos

2026-04-11 • via Nuitee
A
Alfaro • family_with_children • us
10
2026-04-10 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-04-10 • via Nuitee
F
Francine • family_with_children • us
6
Comfortable bed but lacking
Pros:

The location, the bed was comfortable. The coffee was good.

Cons:

I’ve stayed at many holiday inns and I have to say this one was the worst out of all of them. The breakfast was lacking. The room was very small and the balcony door had no screen and no chairs outside to sit. The room was put together sloppily. There were no laundry bags.

2026-03-25 • via Nuitee
M
M Lissett • family_with_children • us
9
2026-03-23 • via Nuitee
C
Charley • family_with_children • us
10
2026-03-16 • via Nuitee
H
Hudnell • solo_traveller • us
10
This trip and stay was effortless and I will be coming back.
Pros:

Everything was perfect! From checking in to checking out everything was smooth and easy. They gave me an upgrade to the room, so I was able to stay in the renovated part of the building and it was lovely. I enjoyed how clean and close to everything the hotel was.

Cons:

That I couldn’t stay longer!

2026-03-15 • via Nuitee
T
Tereza • couple • us
10
2026-03-03 • via Nuitee
J
Jeff • couple • us
9
Worked out great.
Pros:

Location for what we needed was perfect.

Cons:

Nothing really.

2026-03-01 • via Nuitee
R
RICARDO • family_with_children • pr
9
MUY FAMILIAR
Pros:

EL PERSONAL MUY COMUNICATIVOS Y ACCESIBLES. LAS FACILIDADES COMODAS. ATENCION AL CLIENTE 24 HRS

Cons:

EL MISMO DESAYUNO DIARIO. NO HABIA QUESO NO HABIA MUCHA VARIEDAD DE PANES. PERO ESTUVO BIEN.

2026-01-19 • via Nuitee
Z
Zackary • couple • us
7
2026-01-19 • via Nuitee
R
Rita • family_with_children • us
3
Pros:

Breakfast

Cons:

Arrived no working water in the rooms I had reserved two rooms.

2026-01-19 • via Nuitee
B
Billy • family_with_children • us
8
Very good.
Pros:

Breakfast very good. Location excellent.

Cons:

Copy machine was not working, however the front desk helped me with printing my airline ticket.

2026-01-19 • via Nuitee
R
Ronald • couple • us
8
Pros:

Breakfast and swimming pool

2026-01-16 • via Nuitee
H
Hitchcock • family_with_children • us
1
Crappie
Pros:

Nothing

Cons:

Nothing

2026-01-07 • via Nuitee
C
Cheryl Anne • couple • us
9
Appreciate kindness of staff.
Pros:

Ease of check in, cleanliness, comfort, dog friendly. Really appreciate dog friendliness.

2026-01-03 • via Nuitee
E
Ehsan • family_with_children • de
3
i would never recommend to stay here for a family
Pros:

Parking but it was pretty much small for a SUV and most of the places were occupied.

Cons:

the behaviour and attitude of the person at reception! very strange, unfrienly and not welcoming at all.

2025-12-28 • via Nuitee
L
Long • extended_group • us
1
Not an enjoyable stay for us.
Pros:

Good location

Cons:

There’s a cockroach moving around inside the bathroom, had to kill it with my shoes. My kid was really upset as he was afraid of bugs.

2025-12-28 • via Nuitee
T
Tom • couple • us
5
2025-12-28 • via Nuitee
C
Chen-Kang • family_with_children • us
10
2025-12-27 • via Nuitee