Quality Inn & Suites Zanesville City Center

Hotels
•
Choice Hotels International
8.6 (181 reviews)
500 Monroe St, Zanesville, Ohio, 43701 , Zanesville , US
1-740-454-4144

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient parking
Clean common areas
Good breakfast options
Cons:
Dirty carpets
Musty smells in some rooms
Dated decor and furniture
Inadequate parking

Categories

Cleanliness
7.8
Reviews mentioned spots of cleanliness but also issues with dirty carpets and odors.
Service
9.3
Staff were frequently praised for being friendly and helpful.
Location
9
Convenient location with nearby dining options appreciated by guests.
Room Quality
7.8
Mixed feedback on room condition, with mention of musty smells and old water damage.
Amenities
8.8
Amenities such as the breakfast options and pool received positive comments.
Value for Money
8.9
Generally good value for the experience, but some suggested spending more for better options.
Food and Beverage
8.3
Breakfast options were noted to be good, though some reviews were less enthusiastic.
Overall Experience
8.9
Overall, guests had a good experience with some noted issues but also strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:47

Property Description

Recreational Amenities
Indulge in our indoor pool, spa tub, and 24-hour fitness center for a relaxing stay.

Complimentary Breakfast and Services
Start your day right with a complimentary full breakfast and take advantage of our convenient amenities such as a computer station, complimentary newspapers, and dry cleaning services.

Event Space and Guest Comfort
Host your event in our conference space and meeting room, while our individually furnished guestrooms offer modern conveniences like flat-screen TVs and free Wi-Fi.

Plan your stay at Quality Inn & Suites in Zanesville and experience comfort and convenience within reach of local attractions.

Important information:

  • Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • General

    Gap period enforced between guest stays - 72 hours

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Maximum number of pets per room 3

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 181 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.9
Food and Beverage: 8.3
Overall Experience: 8.9
J
Jeffrey • partner
10
Pros:

Excellent hotel to stay! It is locally owned and operated, and has a very nice hometown touch to it. Desk staff was very friendly, informative. The the room was super clean and the hotel was well-maintained. Highly recommend a stay!

2025-10-12 • via Nuitee
K
Kristee • partner
10
Pros:

The people that work there are the best. Friendly, funny and hard working. Anytime we asked for something or had a question about something they were eager to help.

2025-10-10 • via Nuitee
M
Mary • partner
10
Pros:

Clean room-friendly staff

2025-10-09 • via Nuitee
M
Misty
8
Pros:

The only down fall was the hot tub was not working or open.
Everything else at the facility was great

2025-10-07 • via Nuitee
T
Tina
8
Pros:

Close to many dining options, clean, friendly staff

2025-10-04 • via Nuitee
D
Daniel • family
4
Pros:

Construction noise outside all night, was very important for me and my wife to get a good night sleep! We got no sleep! Room had a smell like urine, we were afraid to touch anything. Bedding was clean, and bed was comfortable but it didn’t matter because of the Highway Construction 🙁🙁🙁☹️

2025-10-03 • via Nuitee
J
Julia
8
Pros:

Location is great 4 me. Staff is very conscientous. The King Suite with 2 rooms was awesome. I was not as pleased with the King Room with sauna tub. The bathroom tub/sauna is a bit aged. The fridge didnt have a freezer. Otherwise, great place. Will stay again.

2025-10-01 • via Nuitee
B
Billy
10
Pros:

Nice accommodations. No complaints.

2025-10-01 • via Nuitee
M
Melanie
6
Pros:

The outdoor space was very loud. Like being next to a bar. The person working that night was very helpful though and took care of it.

2025-09-30 • via Nuitee
A
Alyssa
6
Very Okay
Pros:

Stayed for 1 night as a rest stop to final destination. Service was great checking in, staff was very friendly and knowledgeable. The room itself was very average, and smelled very musty with visible old water damage on the ceiling. The hallway outside the room echoed terribly and it was apparent any time anyone passed by. Bed was clean. Bathroom was dingy but passable. Overall would probably spend the extra $20-$40 and stay at the Hampton next door.

2025-09-27 • via Nuitee
H
Holly
10
Pros:

The staff were friendly and helpful. Parking was very convenient.

2025-09-27 • via Nuitee
L
Logan • partner
10
Pros:

Breakfast was delicious and the staff was super attentive and so respectful

2025-09-25 • via Nuitee
J
Jon
10
Pros:

Great place to stay.

2025-09-24 • via Nuitee
J
Jessery • partner
10
Pros:

the bed is really comfy and the staff were great :)

2025-09-23 • via Nuitee
J
Julia
8
Pros:

Pleasant. I stayed in newer addition. Was weird not able to stream.

2025-09-22 • via Nuitee
R
Rebecca • family
10
Pros:

Room was very clean. Staff was friendly. Amanda at the front desk said, "we're very proud of this hotel" and they should be. It will be my go-to when Im in the area.

2025-09-20 • via Nuitee
S
Susan • partner
8
Pros:

Staff was friendly and professional, facilities were clean, breakfast was good, hot and cold choices.

2025-09-15 • via Nuitee
A
Adrienne • family
10
Pros:

Check in staff went above and beyond check-in experience!

2025-09-13 • via Nuitee
B
Brandye
10
Solid option
Pros:

For what this place is and where it is considering alternatives this is a good place to stay.

Overall very clean from the room to the pool area to the lobby.

Jacuzzi isn’t very hot but it’s relaxing. Pool is perfect place to get some movement in before bed.

Breakfast is also a nice option from biscuits n gravy, sausage and eggs, waffles, oatmeal, cereal, yogurt, boiled eggs, fruit and beverage selection.

I thought the bed was super comfortable as well.

Super solid option.

2025-09-12 • via Nuitee
M
Mark
10
Pros:

Clean & friendly

2025-09-11 • via Nuitee