Howard Johnson by Wyndham Santa Cruz

Hotels
Howard Johnson
7.7 (1185 reviews)
130 West Cliff Drive , Santa Cruz , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Variety of Amenities
Cons:
Cleanliness Issues
Poor Customer Service
Food Quality

Categories

Cleanliness
6.58
Multiple reviews mentioned cleanliness issues, including dirty rooms and mold.
Service
9.07
Some positive feedback on staff friendliness, but also mentions of rude management.
Location
9.57
Frequent mentions of great location close to the wharf and boardwalk.
Room Quality
7.08
Referenced small rooms, hard beds, and noisy conditions.
Amenities
8.07
Some amenities mentioned positively, like breakfast variety; however, issues with jacuzzi and breakfast quality noted.
Value for Money
7.08
Several complaints about high prices relative to the quality.
Food and Beverage
6.08
Negative comments about breakfast quality, including specific complaints about food.
Overall Experience
8.07
Sentiment varies greatly, with some positive aspects but many complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:00

Property Description

Ocean Views and Hot Tub
Experience stunning ocean views and relax in the hot tub at Howard Johnson by Wyndham Santa Cruz Beach Boardwalk. Enjoy the serene atmosphere and unwind in style.

Comfortable Rooms with Modern Amenities
Each room is equipped with a flat-screen TV, fridge, and microwave for your convenience. The bright and cozy rooms ensure a comfortable stay for all guests.

Convenient Facilities and Nearby Attractions
Take advantage of the laundry facilities and grab snacks from the on-site vending machines. With the Santa Cruz Beach Boardwalk and Santa Cruz Wharf in close proximity, your stay promises to be filled with fun and adventure.

Book now for a memorable stay at Howard Johnson by Wyndham Santa Cruz Beach Boardwalk.

Important information:

If arriving after 22:30, please contact the hotel for instructions on late check-in.

Parking at the hotel is available for hotel guests ONLY.

Please note that there is US$ 20.00 parking fee if you will bring a second car.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1185 reviews
Cleanliness: 6.58
Service: 9.07
Location: 9.57
Room Quality: 7.08
Amenities: 8.07
Value for Money: 7.08
Food and Beverage: 6.08
Overall Experience: 8.07
S
Sally solo_traveller de
5
very basic but great location
Pros:

Wonderful location close to the beach. The staff were friendly and the breakfast was standard motel style.

Cons:

We couldn’t sleep because people in the rooms next to us were partying all night, including knocks on our door.
The room was definitely not as pretty as in the pictures.

2026-03-05 via Nuitee
J
Johan solo_traveller se
9
2026-03-04 via Nuitee
M
Maira couple us
6
2026-03-04 via Nuitee
P
Patty couple us
6
It was just ok. Front desk gal was nice.
2026-03-03 via Nuitee
C
Charisse family_with_children us
10
2026-03-01 via Nuitee
J
Julie family_with_children us
7
2026-02-28 via Nuitee
B
BeesKnees family_with_children us
10
2026-02-26 via Nuitee
חדווה family_with_children il
9
Pros:

Location
Staff

2026-02-24 via Nuitee
חדווה family_with_children il
10
Pros:

Location
Staff

2026-02-24 via Nuitee
K
Kristy couple au
8
2026-02-23 via Nuitee
A
Alexis Benoit family_with_children fr
6
2026-02-23 via Nuitee
M
Michael solo_traveller us
7
Pros:

Location

Cons:

Bad wi-fi connection, squeaky desk chair

2026-02-12 via Nuitee
J
Jesús extended_group us
8
Good
2026-02-11 via Nuitee
W
William solo_traveller us
9
Great location with friendly staff.
Pros:

I was in a cottage like room. Which was comfortable. The location is great, short walk to the boardwalk. Staff is friendly. Breakfast was decent.

Cons:

It doesn't get very cold in Santa Cruz that often. I happened to be there when it was. The room was a bit cool and I had to ask for a blanket, which I received with no problem. The bathroom was a bit cold in the morning.

2026-01-27 via Nuitee
A
Andrew couple us
4
2026-01-27 via Nuitee
L
Lisa family_with_children us
8
Pros:

The waffle maker was very popular so I didn't wait to try it since there were plenty of other options. I really liked the spacious room where breakfast was served.

Cons:

The rooms were cold and the heaters were really loud and inefficient. Blankets would have really been appreciated.

2026-01-25 via Nuitee
S
Sara solo_traveller us
10
2026-01-25 via Nuitee
S
Swapnesh extended_group us
6
I booked last min but next time i would plan and get a better place
Pros:

Good location, hot tub was good, staff was helpful

Cons:

Breakfast was mid, AC was very loud, the table in our balcony had only 1 chair which was weird for 3 people.

2026-01-25 via Nuitee
J
Jeffrey family_with_children us
8
2026-01-22 via Nuitee
T
Todd family_with_children us
7
2026-01-20 via Nuitee