Howard Johnson by Wyndham Billings

Hotels
Howard Johnson
5.5 (891 reviews)
1345 Mullowney Lane , Billings , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable rates
Cons:
Dirty rooms
Mold issues
Facilities not working

Categories

Cleanliness
3.39
Multiple mentions of dirty rooms and issues with mold.
Service
7.36
Some positive comments about helpful staff, but many negative experiences reported.
Location
8.4
Several guests appreciated the convenient location.
Room Quality
4.35
Complaints about unclean and poorly maintained rooms were frequent.
Amenities
4.38
Facilities like pools and slides frequently reported as out of order.
Value for Money
6.34
Considered affordable, but significant issues detracting from overall value.
Food and Beverage
5.39
Breakfast was lacking, with negative feedback about available items.
Overall Experience
4.36
Generally negative feedback, with several guests expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:05

Property Description

Convenient Location in Billings, Montana
Located just 10 km from MetraPark, Howard Johnson by Wyndham Billings offers comfortable rooms with free WiFi and a fitness centre. Guests can relax in the indoor pool, sauna, and enjoy the convenience of a 24-hour front desk.

Amenities for a Relaxing Stay
Guests can take advantage of the on-site business centre and unwind in the hot tub after a busy day of exploring Billings. The hotel ensures a comfortable and enjoyable stay for all visitors.

Easy Airport Access
With Billings Logan International Airport just 11 km away, guests can easily access the hotel with the available paid airport shuttle service. Start your trip stress-free at Howard Johnson by Wyndham Billings.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.5
Based on 891 reviews
Cleanliness: 3.39
Service: 7.36
Location: 8.4
Room Quality: 4.35
Amenities: 4.38
Value for Money: 6.34
Food and Beverage: 5.39
Overall Experience: 4.36
S
Shondue couple us
10
Cozy overnight stay
Pros:

Had first floor room available after a long day of travel and made it so
Convenient for the overnight stop to sleep then back to Sheridan thanks

Cons:

N/a

2026-02-14 via Nuitee
S
Sean family_with_children us
8
Good
Pros:

Clean, freindly

Cons:

N/a

2026-02-14 via Nuitee
K
Katharina family_with_children ca
4
Not great.
Pros:

Bed was comfortable.

Cons:

Our room smelled of urine. Shower temperature fluctuated from hot to cold and the pressure was very high. Waterside was only available for an extra fee, and pool smelled chemically. Our key card envelope was reused and had whiteout on it which is wierd.

2026-02-12 via Nuitee
N
Not Afraid solo_traveller us
10
2026-02-12 via Nuitee
N
Not Afraid couple us
5
2026-02-09 via Nuitee
D
Donna couple us
10
It was comforting affordable and I’d recommend to anyone
Pros:

Everything

Cons:

Nothing I didn’t like

2026-01-31 via Nuitee
B
Brown family_with_children us
8
2026-01-27 via Nuitee
J
Jaime family_with_children us
10
2026-01-26 via Nuitee
K
Kathy family_with_children us
5
Pros:

The price. I used booking. com for the room. We usually like to stay here. This time, however, the first room we went to had not been cleaned, we checked in around 5:30p.m. ; so back to the office I went. She found another room. This time, the door key did not work. Back to the office. This time, she got us a room closer to the office. She checked it out before sending me off again. Third time was a charm. The beds were comfortable, there was no coffee pods for the coffee pot in the room, so we was glad to be close to the dinette area.

Cons:

The chairs in the rooms are not the best or comfortable.

2026-01-26 via Nuitee
N
Not Afraid solo_traveller us
10
2026-01-26 via Nuitee
M
Misty family_with_children us
2
Pros:

Breakfast was ok

Cons:

Room was filthy phone pulled out of the wall. Inside lock on the door broken super sketchy. Pool and waterside broken.

2026-01-25 via Nuitee
N
Not Afraid family_with_children us
10
2026-01-24 via Nuitee
B
Brandon solo_traveller us
10
2026-01-24 via Nuitee
N
Not Afraid family_with_children us
10
2026-01-21 via Nuitee
S
Sherri family_with_children us
2
Place seriously needs to be updated very old carpets bedding pillows beds towels
Cons:

The room was already slept in when we checked in
We were the only ones that paid for wristband for the slide other kids were free

2026-01-20 via Nuitee
D
Donnie family_with_children us
10
Pros:

excellent

2026-01-20 via Nuitee
J
Jeannie family_with_children us
4
We had to leave because of mold and they never got us a refund.
Pros:

The pool was great.

Cons:

Our room had a severe case of mold. The gal working that night was very gracious and we tried a different room, but by then my daughter was so asthmatic, we just had to leave. We requested a refund, which still hasn't happened because staff can't seem to communicate with the manager, or the manager just doesn't want to call me back. Mold sensitive folks, stay away! I checked out several rooms and several had mold.

2026-01-20 via Nuitee
D
Delane extended_group us
2
Very disappointed
Pros:

The pool slide was out of order, the hot tub out of order, not clean daily, no towels unless we fetched.
"We was on a non smoking" Smelll of smoke Majuiana

Cons:

Cleaned, all equipment functional and NO SMOKING!!! we had our children.

2026-01-20 via Nuitee
L
Laura solo_traveller us
1
Horrible and I cried alot
Pros:

NOTHING

Cons:

EVERYTHING, we had to switch rooms 3 times, no hot water, they put my disabled son on second floor, then moved us clear to the other end of hotel opposite ends of where my family was. They told is they would upgrade us to Suite rooms and DID NOT, THAN THEY BUSTED INTO MY DAUGHTERS ROOM AT 7 AM SCARED THE DEATH OUT OF MY DAUGHTER AND GRANDBABIES AND TOLD THEM THEY WERE NOT SUPPOSE TO BE THERE AND THAN BARELY APOLOGIZED FOR THE INCONVENIENCE. THE MANAGER NEVER DID COME AND TALK TO US. I HAD TO GO TAKE A SHOWER IN MY DAUGHTER'S ROOM THAT WAS DOWN STAIRS, NO PHONE IN ROOM TO COMPLAIN ABOUT PEOPLE IN HALLWAY MAKING A TON OF NOISE. IT WAS THE WORST STAY EVER 😪 I CRIED SO MUCH BECAUSE THAT WAS SUPPOSE TO BE A GOOD PLACE TO STAY AND IT WAS OUR CHRISTMAS WEEKEND GET AWAY WITH MY KIDS AND GRANDKIDS AND IT WAS HORRIBLE...HAVING OUR ROOMS BE SWITCHED 3 TIMES AND NO UP GRADE LIKE THEY SAID OR NO APOLOGIES FOR IT...I WOULD LIKE SOME KIND OF COMPENSATION FOR A DIFFERENT HOTEL BECAUSE THEY DID NOT GIVE A DAMN!!!!

2026-01-20 via Nuitee
P
Paul couple us
8
2026-01-19 via Nuitee