Howard Johnson by Wyndham Billings

Hotels
Howard Johnson
5.5 (941 reviews)
1345 Mullowney Lane , Billings , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Affordable rates
Cons:
Dirty rooms
Mold issues
Facilities not working

Categories

Cleanliness
3.39
Multiple mentions of dirty rooms and issues with mold.
Service
7.36
Some positive comments about helpful staff, but many negative experiences reported.
Location
8.4
Several guests appreciated the convenient location.
Room Quality
4.35
Complaints about unclean and poorly maintained rooms were frequent.
Amenities
4.38
Facilities like pools and slides frequently reported as out of order.
Value for Money
6.34
Considered affordable, but significant issues detracting from overall value.
Food and Beverage
5.39
Breakfast was lacking, with negative feedback about available items.
Overall Experience
4.36
Generally negative feedback, with several guests expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:05

Property Description

Convenient Location in Billings, Montana
Located just 10 km from MetraPark, Howard Johnson by Wyndham Billings offers comfortable rooms with free WiFi and a fitness centre. Guests can relax in the indoor pool, sauna, and enjoy the convenience of a 24-hour front desk.

Amenities for a Relaxing Stay
Guests can take advantage of the on-site business centre and unwind in the hot tub after a busy day of exploring Billings. The hotel ensures a comfortable and enjoyable stay for all visitors.

Easy Airport Access
With Billings Logan International Airport just 11 km away, guests can easily access the hotel with the available paid airport shuttle service. Start your trip stress-free at Howard Johnson by Wyndham Billings.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.5
Based on 941 reviews
Cleanliness: 3.39
Service: 7.36
Location: 8.4
Room Quality: 4.35
Amenities: 4.38
Value for Money: 6.34
Food and Beverage: 5.39
Overall Experience: 4.36
M
Marian solo_traveller us
5
Cons:

It needs a reno, and better breakfast options

2026-05-09 via Nuitee
F
Friday solo_traveller us
1
2026-05-09 via Nuitee
M
Michelle family_with_children us
1
Cons:

Worst stay i have ever had in billings

2026-05-09 via Nuitee
J
Justin family_with_children us
10
2026-05-09 via Nuitee
M
Mcgurk couple us
10
Wouldn't change a thing recomend to my friends
Pros:

Very good biscuits and gravy

Cons:

Everything was great I liked it all

2026-05-08 via Nuitee
K
Kranz solo_traveller us
9
Pros:

Room was clean. Staff was friendly.

Cons:

Hot tub was broke down.

2026-05-07 via Nuitee
H
Hawkins solo_traveller us
1
2026-05-05 via Nuitee
C
Cean family_with_children us
2
Very disappointed and felt dirty after staying there
Pros:

The bed was comfortable

Cons:

Rude front desk person, key cards quit working, blow dryer didn't work, no towels at the pool, the hot tubs didn't work, asked for towels and was offered a hand towel because all the towels were dirty, the wifi was terrible, we couldn't watch a movie without it freezing, the bed skirt was stained and gross, the top decorative blanket was also dirty, and the kleenex holder was empty.

2026-05-05 via Nuitee
H
Hawkins solo_traveller us
1
Cons:

I paid for one night at first and the hotel clerk insisted then I pay an incidental deposit I paid the incidental deposit and needed to stay another night when I needed to stay the extra night she didn't just charge my debit card for the room she also took cash for the room and then claimed that she had only charged my debit card when I stood there and paid her cash money for my room on the 4th and the 5th so no I don't like Howard Johnson and know the stuff wasn't any good and there was no light bulb and light socket in my room to turn on the overhead light there were no towels in my room only hands house

2026-05-05 via Nuitee
C
Chandra solo_traveller us
4
2026-05-04 via Nuitee
A
amos solo_traveller us
1
Pros:

Pool

Cons:

Room was extremely small service was not good

2026-05-04 via Nuitee
B
Brittany family_with_children us
9
Pros:

MY SON AND I LOVE THE BREAKFAST THEY HAVE HERE! IDK WHY BUT AWESOME! 😎 AND MY SON ABSOLUTELY LOVES THE POOL AS I LIVE SITTING IN THE JACUZZI HOT TUBS HERE!! LOVE IT! BEST HOTEL I KEEP COMING TOO.

Cons:

N/A

2026-04-30 via Nuitee
M
Melanie family_with_children us
8
2026-04-29 via Nuitee
A
Alex Friday solo_traveller us
4
2026-04-29 via Nuitee
B
Buist family_with_children us
1
Disappointing
Pros:

Congratulations to your photographers because they worked magic making this property 'look' well cared for. I appreciate that there was a kcup coffeemaker in the room with decent coffee.

Cons:

1 Booking. No information is provided about policy, status, or accessibility.
A. They charge a fee to use their pool slide.
B. The hot tubs are broken.
C. There are two floors, but NO elevator.This created an accessibility issue as I am disabled.
2 Check in. A not so happy unprofessional checked us in and gave us two rooms on the second floor. Once we realized there was no accessibility, we requested rooms on the first floor. She grudgingly accommodated my accessibility request, and it felt like she was trying to shame me for having an accessibility need. She put my first room on one end of the hall, and my second on the other. We discovered that night, after problems in our room, that the room directly next to us was available!
3. Rooms.
A. Decor. Nothing like what's pictured.
B. Cleanliness. The floors only had a quick thought of a sweep because there was a dried up dead wasp on the floor, trash under a bed side, and dust throughout.
The microwave didn't work and there was a dead wolf spider curled up on top of it. The lamp shades have brown spots! There were long black hairs in the bedding, and in the folded towels.
Second room. This room was an accessible room. The smell was overpowering. A strong perfume is being used to hide an unpleasant odor in the room. The shower drain is recessed extremely deep with sharp unfinished tile edges all around. The bathroom sink was clogged and barely drained. The floors were unswept with a grimy feel. The phone was sticky and didn't work.
C. Safety. Exterior access doors are in various states of functionality ranging from, won't let you in, to you have to jiggle it, to meth heads leaving rocks in the jamb, repeatedly.
D.Noise. Loud dripping on the AC/HEAT units after snow melt/rain. owner lives in site with chickens and a rooster.
4. Breakfast. Dirty, didn't eat. Floating bits in all the severely watered down juice options too.

2026-04-28 via Nuitee
A
Ayla family_with_children us
7
2026-04-28 via Nuitee
E
Everard solo_traveller us
8
Pros:

It was okay

Cons:

There was much there

2026-04-27 via Nuitee
B
Brian couple us
1
Didn’t stay
Cons:

Didn’t stay there left the room was dirty. Had bugs in it so we left fighting them to get our money back.

2026-04-23 via Nuitee
T
Tanyia solo_traveller us
3
Pros:

Convenient

Cons:

Had to change rooms. It was noisy

2026-04-23 via Nuitee
R
R. Tim Coslet solo_traveller us
8
Cons:

wifi and tv service were down for several hours the first night.

2026-04-22 via Nuitee