Quality Inn & Suites Brainerd

The pet area was fine. I did not make it to the gym.So I have no comments. The first room I was in did not have a working electrical outlet in the bathroom and something appeared to be wrong with the air/heating system, making it difficult to breathe. After deciding, I was not going to stay the entire three days, expedia reached out to the manager at the property and was told that I could not get a refund for the third day. No real explanation given by the property manager. A staff member who had worked there for quite a while informed me that the property had been closed for 8 years but was under new management recently. I would not recommend it as a place to stay until all the upgrades are made.

This is an old hotel and you can tell, because the rooms have an old musty smell. There was very little toilet paper and tissues. We had to go get it from housekeeping. I would not recommend and we will not stay here again.

One of the better priced rooms in the area

Clean, the staff was wonderful

Our stay was okay, but the pictures online certainly make this hotel look nicer than it is. It immediately looks a little sketchy when you drive up. The room was fine, though it smelled musty. The floors were absolutely disgusting— they were dirty and had hair everywhere. They clearly were not cleaned. Everything is just pretty run down. For $65 however, it served its purpose.

Went in

I liked that it was easy to check in and the staff was amazing and friendly. The inside however, needs some major modernization.

It was a decent room for the price. I liked that I could park right in front of my room. I would stay here again.

Perfectly fine place to stay while passing through - but not for an extended stay. A very dated and neglected hotel

Lots of parking. Check in felt very invasive. Served its need but nowhere to eat locally which was disappointing

You get what you pay for and this being the lowest in town.. very much lack of care. Dirty and outdated. Thick black hair on bathroom floor and in sink. Room smelled very musty. AC didn't cool down room. Refrigerator didn't go cold even on coldest setting. Wasn't comfortable to take shoes off on floor or using the shower. Crazy to see any exceptional reviews on this property.

friendly staff! Nice room.

very poor conditions. They rented part of the hotel out for apartments. People had stuff getting taken out of there room. Most of the staff you never saw.

1st room, only half room had electricity; 2nd room the air conditioner was not working. 3rd room worked. Brittney was excellent & very helpful!

Property is in desperate need of upgrades. Common areas and rooms are dingy, unkept and appear that little attention to them as been made since first opening of the hotel.

Breakfast choices were very limited.

Very disappointing.

This hotel was run down. There were used washcloths and towels laying in the room. No soap in the room. Very run down.

The staff was very pleasant. The complex does need to be remodeled. Smelled old and musty and is not conventilly

The place was clean. We enjoyed the breakfast waffles and sausage biscuits with gravy. Could use some new mattress.

Room was spacious. Breakfast was ok. Biscuits and gravy, bagels...no eggs, bacon or sausage.

THE check-in time was quick, its clean and safe.