Quality Inn Cleveland North

Hotels
Choice Hotels International
7.8 (145 reviews)
153 James Asbury Dr Nw, Cleveland, Tennessee, 37312 , Cleveland , US

Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Outdoor pool - seasonal
Picnic area
Television in common areas
See all facilities

Review Highlights

Pros:
Convenient check-in
Good breakfast options
Cons:
Poor cleanliness
Uncomfortable rooms
Limited amenities

Categories

Cleanliness
6.28
Rooms had unpleasant odors, and reports of dirtiness were noted.
Service
9.75
Staff was kind and considerate.
Location
8.29
Some concerns about the surrounding area.
Room Quality
7.24
Issues with room maintenance and comfort were reported.
Amenities
6.27
Limited amenities and breakfast options noticed.
Value for Money
8.23
Good for price, but overall quality lacking.
Food and Beverage
7.28
Breakfast quality was poor according to multiple reviews.
Overall Experience
9.05
Experience varied greatly, with notable issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:02

Property Description

Recreational Opportunities and Amenities

Enjoy a refreshing break at our seasonal outdoor pool and benefit from complimentary wireless internet access while relaxing in your room with an LCD television. Start your day right with a daily complimentary buffet breakfast before venturing out to explore the nearby attractions.

Convenient Services and Facilities

Take advantage of our room service and other services such as a business center, express check-out, and complimentary newspapers in the lobby. Free onsite parking allows for a hassle-free stay.

Strategic Location

Situated in the historical district, our hotel is within a 5-minute drive of Cleveland State Community College and Create & Celebrate Studio, offering convenient access to various local landmarks and attractions. Book your stay at Quality Inn in Cleveland for a memorable experience.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 50

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 145 reviews
Cleanliness: 6.28
Service: 9.75
Location: 8.29
Room Quality: 7.24
Amenities: 6.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 9.05
J
Jane friends
10
Pros:

Yes

2025-10-12 via Nuitee
T
Timothy
6
Pros:

Motel was alright, nothing special .

2025-10-11 via Nuitee
S
Susanne
10
Pros:

Easy checkin. Quick to check in and out with a good breakfast to eat there or even grab and go.

2025-09-26 via Nuitee
L
Lori partner
10
Pros:

N/a

2025-09-05 via Nuitee
L
Larry
6
Pros:

The toilet wouldnt flush as if drain was clogged. Had to get another room. Toilet in it was also very slow. I suspect it was a main line clog.

2025-08-31 via Nuitee
V
Verified traveler
6
Dump
Pros:

Very run down. Pool hours are awful. Looks like people live in the trees right beside the parking lot. Very little breakfast.

2025-08-23 via Nuitee
T
Thomas partner
8
Pros:

The room was very good and a good breakfast.

2025-08-09 via Nuitee
K
Katrena
2
Ratings Are Deceiving
Pros:

I do not know how you guys have as high a rating as you do because this motel needs severely updated. The room was clean but the wall plug-ins didn’t work, the handle fell off the shower, and the mattresses were extremely hard and uncomfortable. Then we had people trying to come in our room multiple times even in the middle of the night. There is no elevators so you have to walk up and down the stairs on the outside of the building. Their breakfast was nasty scrambled eggs was soaking in water, link sausages had zero flavor and the waffles would burn because the timer was set too long on the waffle maker. Nothing else was offered except cold cereal. The building stunk throughout and could have used some air freshener. The staff was nice and very considerate of the guest that is the only good thing I can say about this facility

2025-08-06 via Nuitee
A
Amanda family
6
Pros:

Unpleasant smell when we arrived…beds were uncomfortable and building doesn’t look like it is well maintained. It was good for the price but when we stay longer than a day in this area we will stay elsewhere.

2025-08-02 via Nuitee
R
Richard family
10
Pros:

Great property to stay at

2025-07-27 via Nuitee
K
Krista
6
Pros:

To elevator to carry luggage. No fan in bathroom. Room smelled moldy.

2025-07-19 via Nuitee
V
Verified traveler
10
Pros:

Overnight place to stop and rest - economical

2025-07-14 via Nuitee
M
Mark family
6
Pros:

Had a very bad moldy smell coming from the a/c.
Bright side breakfast was very good.

2025-07-13 via Nuitee
V
Verified traveler
4
Wont stay again!
Pros:

Hotel.was not as advertised. Very dated and reviews read were not at all accurate. Staff was very kind and considerate, but not a welcoming place to atay. Breakfast left a lot to be desired and the room was very small. Our room for the evening had a musty odor when we arrived not much room.between beds and walls. Woild not stay again. But kudos to the staff for their consideration and helpfulness

2025-07-13 via Nuitee
V
Verified traveler
2
The worst hotel/motel ever
Pros:

I was not able to stay at that hotel it was more of a motel — it was dirty stinky— as soon as I walked in I could smell the stench — the front desk was rude — I asked to see the room and went in still smelly creepy covers dirty with stains — I look like truckers stayed there— not fit for a lady - it was located in a bad area and a red roof inn

2025-07-11 via Nuitee
M
Mandi
8
Clean and safe
Pros:

The hotel did not have an elevator but I knew that prior, so it wasn’t a big deal. The breakfast was good, the hotel was clean, and we would stay here again.

2025-07-08 via Nuitee
E
Erica
2
Terrible Terrible STAFF
Pros:

The service was terrible, housekeeping didn't come around and provide towels nor sheets all 3days unless u had them sitting outside that morning. The front desk were very rude,and the policy states $20 per pet,per night. Which would add up to $120 if they stayed a full 3nights,bc I had 2pets in my room ! But only stayed for 3hours then pets left. But they still kept my deposit $120 plus are trying to charge me an extra $ 50 for having 2dogs for only 3hours . The room was a smoking room and already smelled like mold, air conditioner leaked and didn't blow out air nor cool room off like it should have.

2025-07-08 via Nuitee
C
Corey
10
Pros:

It was peaceful and quiet. Nice area. Would recommend if staying in the area!!

2025-07-07 via Nuitee
J
Judy
8
Pros:

One night stay while passing through the state, arriving late checking out very early. Typical hot breakfast buffet, clean facility. Didnt pay attention to neighborhood. Motel style so was able to back car almost to the door. Room ac was a little noisy. Very close to I 75 but didnt hear much road noise. Bed was comfortable.

2025-06-30 via Nuitee
R
Rhonda Lee family
10
Pros:

Great hotel for the price.

2025-06-30 via Nuitee