Charrua Hotel

Hotels
8.9 (3786 reviews)
Rua Marechal Floriano,230 , Caxias do Sul , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Noise from the elevator
Parking fees on arrival

Categories

Cleanliness
8.29
Cleanliness was noted positively, but concerns about room features raised some doubts.
Service
9.26
Service received high praise from multiple reviews referencing attentive staff.
Location
9.8
Location was frequently cited as a strong positive aspect, being central and convenient.
Room Quality
8.75
Rooms were generally described as comfortable, though some issues were noted with specific accommodations.
Amenities
8.28
Amenities like the café and general facilities were good but could use updates in some areas.
Value for Money
8.24
Value for money was impacted by some negative experiences with room allocation.
Food and Beverage
9.29
The breakfast was consistently highlighted as excellent and varied.
Overall Experience
9.26
Many guests expressed that the overall experience met or exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:46

Property Description

Convenient Location
Located on Santa Cruz do Sul's main street, Charrua Hotel offers a central and easily accessible stay for guests. Situated just steps away from key attractions, guests can explore the city with ease.

Comfortable Accommodations
The air-conditioned rooms at Charrua Hotel provide a cozy retreat, complete with soundproofed windows for a peaceful night's sleep. Guests can enjoy in-room amenities such as cable TV, a minibar, and the option for a balcony or spa bath for added relaxation.

Amenities and Services
Start your day right with a delicious buffet breakfast at the on-site restaurant, and stay connected with complimentary WiFi throughout the hotel. For those looking to stay active, the gym is the perfect place to squeeze in a workout. Additionally, take advantage of room service for added convenience during your stay.

Ready to experience the comfort and convenience of Charrua Hotel? Book your stay now and make the most of your visit to Santa Cruz do Sul!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 13 years old stay for R$ 70 per person per night when using an existing bed.
    People 7 years old and over stay for R$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3786 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 9.26
O
ORSO DE MESQUITA • solo_traveller • br
9
2026-05-10 • via Nuitee
J
JACKSON • solo_traveller • br
10
2026-05-09 • via Nuitee
A
Analice • solo_traveller • br
9
Pros:

Localização excelente

2026-05-08 • via Nuitee
M
Maciel • couple • br
10
2026-05-07 • via Nuitee
M
Miguel • solo_traveller • br
10
2026-05-06 • via Nuitee
M
Marcio • family_with_children • br
6
Fui bem atendido.
Cons:

Dificuldade em confirmar reserva por Whats App

2026-05-05 • via Nuitee
L
LEANDRO • family_with_children • br
8
2026-05-04 • via Nuitee
M
Maycon • couple • br
3
2026-05-04 • via Nuitee
R
Ricardo • couple • br
8
Pros:

Foi apenas uma noite e seguimos viajem.
Porém o hotel é muito bem localizado e a equipe é muito atenciosa.

2026-05-04 • via Nuitee
D
David Dos Santos • solo_traveller • br
10
2026-05-03 • via Nuitee
D
Diego • solo_traveller • br
9
2026-05-03 • via Nuitee
L
Luciane • extended_group • br
8
2026-05-03 • via Nuitee
R
Rose • solo_traveller • br
10
Excelente
Pros:

Ótima localização, bem central. Excelente banho e café da manhã. Tem janelas anti- ruídos que possibilitam um ambiente silencioso, mesmo na área central.

2026-05-03 • via Nuitee
S
Silva • solo_traveller • br
10
Pros:

Adorei tudo perfeito 👏😍 primeira vez volto com olhos fechados lá de novo bom bom recomendo .

Cons:

A princípio estacionamento é pequeno pra sair e entrar 3 andar onde ficou nossa caminhonete Tracker foi terrível sair e entra . Tem manobrista tudo mas optamos por nós estacionar e fica com chave do carro particularidade da gente mesmo .

Aconselho que qual for carro caminhoneta fique no anda de baixo facilitar saída e entrada . é estreito corredor de subir para carro comum vai mas tem saber bem entra nas curvas . Não indico carro grandes e robusto subir.

2026-05-02 • via Nuitee
R
Rita • family_with_children • br
10
2026-05-02 • via Nuitee
T
Tiago Andre • solo_traveller • br
10
2026-05-01 • via Nuitee
A
Andre • solo_traveller • br
10
Pros:

Hotel tem ótima localização, sempre que vamos a Sta. Cruz ficamos nele.

2026-05-01 • via Nuitee
V
Vicente • extended_group • br
10
Pros:

Ambiente muito limpo e o café da manhã maravilhoso.

2026-04-29 • via Nuitee
D
Débora • couple • br
10
Pros:

Quarto limpo e confortável. Equipe na recepção atenciosa. Café da manhã e localização

2026-04-29 • via Nuitee
F
Felipe • solo_traveller • br
10
2026-04-29 • via Nuitee