Motel 6-San Jose, CA - Convention Center

Hotels
•
Motel6
6.8 (244 reviews)
1041 The Alameda , San Jose , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Front desk (limited hours)
Free wired internet
Snack bar/deli
See all facilities

Review Highlights

Pros:
Good location
Room size is adequate
Cons:
Dirty rooms
Poor service
Inaccurate room assignments

Categories

Cleanliness
4.94
There were multiple complaints about unclean rooms, stained sheets, and bugs, indicating poor cleanliness.
Service
7.41
Service was noted as problematic by several guests, particularly regarding room assignments and cleanliness requests.
Location
9.45
The hotel's location was frequently praised for its proximity to local attractions.
Room Quality
6.4
Many guests reported issues with room conditions, including noise and outdated furnishings.
Amenities
5.93
Limited amenities like no coffee machines and problems with cleanliness affected the rating.
Value for Money
6.89
Mixed sentiments indicate that some guests felt the price was reasonable despite the issues.
Food and Beverage
5.94
Lack of coffee availability in the morning disappointed some guests.
Overall Experience
7.41
Overall experience reflects guests' mixed feelings due to positive location but numerous mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:30

Property Description

Outdoor Pool and Expanded Cable TV
Enjoy a refreshing dip in the outdoor pool at Motel 6 San Jose Convention Center. Relax in your room while watching your favorite shows on the expanded cable TV provided.

Convenient Amenities
Guest rooms are equipped with refrigerators and telephones for your comfort and convenience. Benefit from free local calls, vending machines, and a 24-hour front desk during your stay.

Nearby Attractions
Located within walking distance of the SAP Center and just a short drive from San Jose International Airport, Levi Stadium, and Santana Row, Motel 6 offers easy access to popular destinations in the area.

Book your stay at Motel 6 San Jose Convention Center for a convenient and comfortable experience.

Important information:

All credit cards will be authorized the day before arrival for the full amount of room and tax. If the credit card is invalid or does not have sufficient funds, your reservation will be canceled by 18:00 on the day of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 244 reviews
Cleanliness: 4.94
Service: 7.41
Location: 9.45
Room Quality: 6.4
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 5.94
Overall Experience: 7.41
C
Christopher • family_with_children • ca
2
Pros:

What can you say other than it was conveniently cheap but crap, heat didn't work.

Cons:

Roaches and very dirty linen, check the beds thoroughly if you stay here. And I mean mattress and liners if you know what I mean

2026-02-12 • via Nuitee
E
Errick • couple • us
1
Bedbugs
Pros:

Nothing

Cons:

Dirty

2026-02-10 • via Nuitee
S
Suzan Flores • couple • us
1
Pros:

Just needed a place 2 stay overnight due domestic violence situation and given room 231 at end of corridor right next to accessible exterior stairway from dark parking lot... realy needed rest from PTSD situation and could hear accessible units all night and had no tv...called desk and told her about and she stated i asked 4 this room????? When I checked in it was a male and told him I live down street and my circumstances was afraid.....shook up...while driving in approached by 2 guys soliciting me....I stayed another time and very nice room and felt so scared n sick in the room....

2026-01-31 • via Nuitee
B
Blessing • solo_traveller • us
1
Worst experience
Pros:

Bad place. Worse experience

Cons:

Very dirty dont wort the price... couldn't sleep had to go to my car and sleep.... smell horrible

2026-01-29 • via Nuitee
I
Irais • couple • us
4
Pésimo servicio
Pros:

Esta en buena ubicación

Cons:

El servicio para el check in , la sra tardo y tienen Window service , entonces tomo tiempo en hacerlo , mas el trato para el check out fue horrible de parte del recepcionista !

2026-01-26 • via Nuitee
R
Renee • couple • us
1
Me and my husband left and slept in our car.
Pros:

Nothing they are thieves especially the lady in office we got to the room only stayed 5 seconds to look at the room it was dirty white linen on bed had cigarette holes little black bugs and roaches around the microwave I didn’t stay long enough to see restroom I went back to office to tell her and to ask for my money back and she kept $126.00 didn’t refund me my money I told her I have asthma there was no way I was staying there and she refused to give me my money back I will soon see them in court especially due to my health never ever book here they are rude and thieves homeless in the parking lot drug dealers the rooms don’t look like nothing on website they are nasty.

Cons:

Nothing nothing didn’t stay !!!!!!!!!

2026-01-20 • via Nuitee
L
Lopez • family_with_children • us
8
2026-01-20 • via Nuitee
B
Bradley • solo_traveller • us
4
Bugs in the bathroom and possibly bedbugs in the bed.
Cons:

Possible bed bugs in my room.

2026-01-19 • via Nuitee
C
Christian • solo_traveller • us
7
2026-01-19 • via Nuitee
N
Norvin • couple • us
8
Cons:

When I arrived at the room, there was a condom, and I felt like it had been used before I got there.

2026-01-15 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-01-15 • via Nuitee
J
Jackson • solo_traveller • us
10
A very pleasant, quiet stay,
Pros:

The location was fine, the parking was very adequate, and the desk clerk was excellent.

2025-11-22 • via Nuitee
S
Sebastian • couple • de
8
Für eine Übernachtung in San Jose vollkommen ok.
Pros:

Typisch amerikanisches Motel. Parkplatz vor der Tür. 10 Minuten zu Fuß zum SAP CENTER. Bett bequem.

2025-11-18 • via Nuitee
M
Meeks • family_with_children • us
10
2025-11-14 • via Nuitee
M
Meeks • solo_traveller • us
8
2025-11-09 • via Nuitee
T
Tristen • couple • us
3
Not pleasant
Cons:

We got put in a handicap room (2 rooms, 2 couples), but I booked the location way in advance. If it was a last option then I understand, but my friend right then and there was able to book his own room which was a lot nicer than ours, their towels were actually clean.. we had to ask for new ones, but had to show the person at the desk that they were dirty. What the heck 😂 our sheets were stained, the other couple that stayed in the other handicap room next door had blood stains in their bathtub and on the walls. I will never re-book here, The Flamingo across the street is better.

2025-11-07 • via Nuitee
F
Franke • family_with_children • us
2
Bait and switch
Pros:

It was close to SAP and the price was reasonable.

Cons:

Upon checking in, the staff confirmed the room we had booked (deluxe King) and gave us the key. When we got to the room...we were greeted by 2 full size beds. I called the staff, who had just confirmed with us which room we had booked before handing us the key to a different room....and they said the room we booked had a leak and was unavailable. Ok....why not tell us that at the front desk upon checking in? Instead of giving us a surprise different room? NO PRICE CORRECTION EITHER. Besides that, there was a blood stain on one of the sheets, a cockroach in the tub and a giant pile of soiled mattresses in the parking lot. Looked like several people were living here as well judging by the piles of trash inside the rooms.

2025-10-19 • via Nuitee
D
Debaba • solo_traveller • us
10
Nice
Pros:

Not far from the sap center

Cons:

I had this booked awhile ago for a smoking but I guess they were all taken when I got there for my reservation

2025-10-19 • via Nuitee
V
Valor • family_with_children • us
10
2025-10-05 • via Nuitee
E
Empress • family_with_children • us
5
Watch Out For This One
Pros:

The decor ,and location.

Cons:

I do not like the day clerk. Absolutely, fake good treatment. I'm not happy with her service.

2025-10-04 • via Nuitee