Civic Center Inn

Very bad location and terrible front desk service.
They lied as I was charged twice for parking, when the reservation indicated that there was 1 public parking allowed per guest.
They charged the card I used for the deposit to charge me again for parking after I had paid at the front desk.
After waiting for the refund for over 2 weeks IT NEVER CAME, I had to dispute the charge with my bank.

DO NOT PAY CASH

Stay away from here! Too dangerous. Never experienced anything like this before. The inn was surrounded with wanderers and trespassers shouting and fighting. The building/parking lot was dark with no valid lights. The office was closed, lights off, and vacant to the point that we did not attempt to get out of the car for check-in. Broken glasses in the parking lots and the roads surrounding. Safer to sleep on the streets by Ghirardelli Square.

The wild west of hotels.

I’m a solo traveler and do not require much in terms of comfort, amenities etc.. However the conditions of this hotel were extreme. Flies everywhere, hallways smell of piss, bed sheets were stained everywhere with burn holes all over it. Floor wasn’t vacuumed, night stands don’t have drawers.

I wasn’t going to leave a negative review until the manager started yelling at me.
I had paid for another night (or so I was told). Later there was hard knocking with a lady yelling Spanish (I don’t speak Spanish unfortunately). I figure it was housekeeping so I yelled that I was okay.
Come to find my card key didn’t work. Not a problem. There was a sign on the lobby door that said out for lunch, be back in 30 minutes. Again, not a problem. I was waiting.
Manager comes up and begins yelling at me that I was disturbing her lunch by standing there. I tried to explain how I don’t speak Spanish and thought I had everything sorted out and I was just waiting for her to get back. But she didn’t seem to want to hear anything I had to say. It was shocking to be honest to see someone as unhelpful as her. I’ve rarely experienced such poor service.

I felt obligated, therefore, to write this and tell everyone to stay away.

Horrible
Sucio
Inseguro
No se queden

The property was dirty, I was very unhappy. I will never stay there again,

This was rubbish! When we checked-in and paid, we were given a room that smelled like somebody died there! The air was full of smoke, marihuana and alcohol, it was toxic! We turned out immediately and went somewhere else!

The place was filthy outside and inside the room.
Our blankets are full of cigarette holes. Room smells heavily of cigarette. Heater/ac doesnt work at all therefore there was no ventilation. at the same time opening the windows doesnt make sense as outside smells like trash. worst hotel I have ever been. The person that check as i was rude.

Literally anything wrong with a hotel, this place has it. I only stayed because it was very cheap and offered free parking, so you get what you pay for. Cleanliness and safety were the biggest issues. I would not stay here again.

scariest and most uncomfortable place I've been to. left immediately.

It's basically a shelter rented out to the homeless, drug addicts, prostitutes and criminals. I booked online thinking I was getting a good deal in SF until I arrived and couldn't dare sleep in this flithly, sleezy, criminal surrounded roach motel and left for another place an hour or so after check in.

The hotel is smell so bad, no fire alarm or hazzard, no coursty on the guest at all no towell, no air condition trying to give it to me but I decline the place is like hell u can’t even lock the door so the worker there just come in to me door without permission and the old lady see me naked. They don’t answer their phone trying to call them from the room with the landline and I used my cell to call the office on the same time but no answer, it means if anything happen to you in the hotel they don’t care or is not liability to them, like you’re on your own risk.

Can’t walk to or from car without being propositioned from a prostitute or drug dealer. Dirty rooms no toilet seat ductape converting holes in the wall also bullet holes in the walls. The clerk or hotel manager was extremely rude. Wanted to put me in a room with no key card and told me I would need to ask the front desk every time I needed in the room. Changed to another room and only had 1 key card. Never coming back

Check in time is at 3PM, not at 2 PM.

There is nothing to like! Dirty, loud, drug users, prostitutes, no parking, terrible service, key didn't work daily, did have a king available which is what I booked for, house keeping didn't want to wash pillows, staff was almost never in office.

tv didn’t work, hotel was somewhat clean but was so old it looked like a dump

I did not like anything. The bath room was roach infested. The place very dangerious prople were argueing and fighting all night.

Very bad hotel, horrible neighborhood i had people knocking on my door claiming to be the police in the middle of the night. Very scary hotel i would not recommend to anyone

Bed

extremely dangerous place, it has all the signs of break-in, the furniture is all smoked from cigarettes and the smell in the room is unbearable. this hotel looks like a drug shelter with no rules. the pillows have no pillowcase, sheets were never washed, covered with holes everywhere made by cigarettes. the bathroom was dirty and the shower didn't stop dripping. the air conditioner does not work nor the heater. the broken windows with plywood to cover up, impossible to lie down on a bed that looks like it's never been cleaned. there are cockroaches!!!! it's definitely the worst place I've ever seen. unfortunately it has nothing to do with the photos on the site. flee. this hotel is a deception does not look like the photos!