Sheraton Hai Phong

Hotels
•
Sheraton
9.8 (200 reviews)
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district , Hai Phong , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Room service delivery time
Slow internet connection on some floors

Categories

Cleanliness
9.84
Room is spacious, clean and well maintained.
Service
9.99
Staff is friendly and courteous, always willing to help.
Location
9.85
Great location next to shopping center.
Room Quality
9.8
Room condition is good and comfortable.
Amenities
9.83
Heated swimming pool, gym, and complimentary credits for food and beverages.
Value for Money
9.79
The quality of the hotel matches the price.
Food and Beverage
9.34
Breakfast spread is amazing, but room service takes a long time.
Overall Experience
9.99
Highly recommended for all types of travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:23

Property Description

Luxurious Accommodation: Experience 5-star comfort at Sheraton Hai Phong, offering air-conditioned rooms with modern amenities and a cozy seating area.

Wellness Facilities: Relax and rejuvenate at our indoor pool, sauna, and hot tub, perfect for unwinding after a day of exploring the city.

Convenient Services: Enjoy the convenience of free WiFi, room service, and a 24-hour front desk, ensuring a seamless stay for all guests.

Book your stay at Sheraton Hai Phong for a luxurious and convenient experience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for VND 1,270,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 200 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.83
Value for Money: 9.79
Food and Beverage: 9.34
Overall Experience: 9.99
T
Thuỳ Linh • family_with_children • vn
10
2026-03-09 • via Nuitee
C
Chin-Sun • couple • tw
8
Pros:

Good gym, spacious room, great breakfast.

Cons:

Replied too slow regarding whether they are able to provide airport pickup.

2026-03-04 • via Nuitee
M
Mi • couple • vn
10
2026-03-01 • via Nuitee
H
Huong • family_with_children • vn
8
Pros:

Phòng nghỉ đẹp

Cons:

Khu spa không sạch sẽ, rác trên sàn, bàn ghế ko gọn gàng

2026-02-26 • via Nuitee
A
ASSAF • family_with_children • il
10
2026-02-26 • via Nuitee
R
Robin • family_with_children • nl
9
2026-02-22 • via Nuitee
E
erwin • extended_group • nl
8
2026-01-26 • via Nuitee
S
Smit • couple • in
9
Great stay, would recommend as a pit stop for people going from Halong Bay further South
Pros:

Loved the friendly staff, huge rooms and the location of the hotel. Breakfast spread was amazing. The room had a great view and was very well appointed.

Cons:

Food ordered through room services takes a long time to deliver. Would appreciate more options in the in-room dining.

2026-01-20 • via Nuitee
K
kenya • extended_group • jp
8
2026-01-20 • via Nuitee
N
Ngoc • family_with_children • vn
10
2026-01-19 • via Nuitee
A
An • solo_traveller • vn
9
2026-01-19 • via Nuitee
D
DAIKI • extended_group • jp
10
2026-01-19 • via Nuitee
T
Thu Hong • family_with_children • vn
10
2026-01-19 • via Nuitee
Đức Thắng • family_with_children • vn
7
2026-01-19 • via Nuitee
Y
YU MING • couple • tw
10
2026-01-11 • via Nuitee
P
Pham Thi Dieu Huyen • family_with_children • vn
10
Cons:

should have kid club

2026-01-05 • via Nuitee
S
Sandro • solo_traveller • it
8
N/A
Pros:

NA

Cons:

N/A

2026-01-05 • via Nuitee
A
Aleksandra • couple • ru
10
Отличный отель
Pros:

Отличный отель. Соответствует своему уровню и цене. В номере прекрасный вид на город (даже из ванной комнаты). В нашем номере была и ванна и душевая, что очень удобно. Есть всё необходимое: гель для душа, шампунь, кондиционер, зубные щетки, полотенца, тапочки, халаты). В стоимость номера включены доступы в сауну, бассейн, тренажерный зал. Большой ассортимент блюд на завтрак, всё вкусное и свежее. Рядом есть торговый центр, магазины и кафе.

2026-01-04 • via Nuitee
Q
Quỳnh Anh • extended_group • vn
8
2026-01-03 • via Nuitee
H
Hương • couple • vn
10
2026-01-02 • via Nuitee