Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Comfortable bed
Great location
Attentive staff
Good breakfast
Cons:
Cleanliness issues
Room noise
Value for money concerns

Categories

Cleanliness
8.15
The bathroom was dirty at check-in, indicating cleanliness issues.
Service
9.61
Staff were attentive to dietary restrictions and provided good service overall.
Location
9.65
Superb location within proximity to public transport and attractions.
Room Quality
8.6
Rooms were comfortable and well-appointed, despite some noise issues.
Amenities
9.13
Good amenities provided, including fridge and tea/coffee.
Value for Money
7.59
Not worth the high price due to cleanliness issues and extra charges.
Food and Beverage
9.15
Breakfast was well presented and plentiful.
Overall Experience
9.3
Overall experience was pleasant, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:13

Property Description

Central Location in London
Counting House is strategically located in the heart of London, offering easy access to iconic landmarks such as Tower of London and London Bridge Underground Station.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a safety deposit box. Unwind in our on-site bar and enjoy a delicious meal at the restaurant.

Helpful Reception
Our dedicated staff at Counting House are ready to assist you with any information you need to explore the area efficiently. From nearby attractions to transportation details, we've got you covered.

Ready to experience the best of London? Book your stay at Counting House now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1669 reviews
Cleanliness: 8.15
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 7.59
Food and Beverage: 9.15
Overall Experience: 9.3
D
Donna couple gb
8
Excellent value, great location
Pros:

Location was perfect. Staff v helpful.

2026-05-16 via Nuitee
R
Rebecca extended_group gb
9
Perfect for exploring the city or nearby food options and a night out!
Pros:

Staff are lovely, location is great for easy access to tourist spots. Breakfast was nice with a good range of continental breakfast items and a lovely cooked breakfast too.

2026-05-08 via Nuitee
H
Handan solo_traveller gb
9
2026-05-07 via Nuitee
H
Handan couple gb
9
2026-05-07 via Nuitee
F
Faye couple gb
10
Perfect hotel for a weekend away.
Pros:

Good size bed. Great location. Brilliant breakfast!

Cons:

Nothing

2026-05-03 via Nuitee
P
pauline couple gb
8
Amazing location sparkling clean great friendly staff
Pros:

Fantastic location lovely pub and restaurant attached to the rooms (or more accurately the rooms are attached to the bar restaurant) small room but very comfortable with everything you could need.

Cons:

Stairs and lift are a bit tight and I’m
a small person and we only had overnight bags so just be aware the entryways are pokey

2026-05-03 via Nuitee
P
Patrick couple nl
9
Top
Pros:

We stayed at The Counting House from 24 to 28 April (4 nights) and had the Angel room. It’s a lovely, spacious and very tidy room with a comfortable double bed. The bathroom was also large and well laid out, with a shower, sink and toilet. A small detail, but appreciated: plenty of hooks for towels and jackets.

The room had a fridge and a safe, and the air conditioning worked perfectly. We had no problem storing our clothes and suitcases — there was plenty of space.

From the moment we arrived, the staff were genuinely friendly and explained everything clearly. Housekeeping was excellent: the bed was made neatly every day and towels were replaced when we wanted them changed.

Breakfast is served in the pub on the ground floor. Again, a warm welcome and a really nice, generous breakfast in a great setting. The pub is also a great place for a drink and dinner — we ate there twice and enjoyed it both times.

The location is a big plus: right in the Bank district, close to St Paul’s Cathedral and very near the Underground. At night it was wonderfully quiet — we didn’t hear a thing and slept very well.

All in all, this hotel is absolutely worth recommending, and we’d happily stay here again.

Cons:

All was good!

2026-05-03 via Nuitee
A
Alessandra couple it
9
Pros:

La struttura è molto bella, la camera accogliente, la posizione ottima e il personale molto gentile.

Cons:

Nulla

2026-05-03 via Nuitee
F
Francesco solo_traveller it
9
Pros:

Posizione, staff attento, bagno nuovo e funzionale, letto comodo

Cons:

La moquette nel pavimento della camera la eviterei (trattiene polvere che poi si trova anche nei muri che hanno una particolare finitura ruvida dove la stessa tende a fermarsi)

2026-05-01 via Nuitee
J
Jeremy couple gb
7
Good location and comfortable rooms
Pros:

Well laid out and spacious room, comfy bed and enjoyable breakfast

Cons:

Shower slow to drain, some of the breakfast choices lacked flavour

2026-05-01 via Nuitee
T
Tamas couple hu
10
2026-05-01 via Nuitee
D
Deanne couple us
10
Wonderful
Pros:

Historic, good location, friendly

2026-04-29 via Nuitee
C
Cook couple us
10
2026-04-26 via Nuitee
T
Tim solo_traveller au
4
Overall, the property feels overpriced and misleading, lacking the basic amenities, comfort, and atmosphere you would ex
Pros:

Room was nicely presented

Cons:

It’s advertised as a hotel, so you would reasonably expect a certain standard of basic facilities, particularly given the price. Unfortunately, this was not our experience. We arrived on a Sunday to find there was nowhere to get even a simple coffee or snack, as the pub was closed, and there were no alternative options available on-site.

There was also no inviting lounge or communal area to relax in, which meant we were effectively confined to our room for the duration of our stay. To make matters worse, the room itself lacked any outlook, with the window facing directly onto a wall, making it feel quite closed in and unwelcoming.

We had booked for two people and were advised that the bar fridge would be stocked with items available for our use. In reality, it contained just a single can of water, which felt misleading and disappointing.

Overall, the property lacked any real atmosphere or sense of hospitality. The reception area in particular felt more like a basic hostel setup rather than a hotel, which did not align with how the property is presented or priced.

2026-04-25 via Nuitee
M
Malo couple fr
8
2026-04-24 via Nuitee
S
Sylvie solo_traveller fr
10
Séjour au Counting House très agréable pour visiter Londres avec le pub relié !
Pros:

Le style londonien de l’hôtel et de son pub, l’emplacement en centre ville. Avec le métro à proximité
Boissons café - thé - soft - dans la chambre
Super petit déjeuner avec beaucoup d’offres
Personnel très sympathique

Cons:

Le seul souci a été l’organisation de l’accueil au pub le samedi soir avec beaucoup d’incertitude si on pouvait ou pas manger à l’étage du pub pour après de multiples changements …

2026-04-24 via Nuitee
R
Rebecca family_with_children gb
9
Lovely and good food
Pros:

Really comfy bed, clean, delicious breakfast and the soundproofing from the pub is astonishing! Delicious pub food for evening meal as well.

2026-04-23 via Nuitee
J
John couple gb
7
Stayed for a family wedding in Royal Exchange so location was excellent
Pros:

Convenience of location and breakfast venue

Cons:

Price

2026-04-19 via Nuitee
W
William solo_traveller gb
8
2026-04-17 via Nuitee
S
Scott couple pl
9
2026-04-16 via Nuitee