Sweet Dream Inn - University Park

Hotels
6.9 (930 reviews)
7330 Plantation Road , Pensacola , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice people
Helpful staff
Close to the beach
Cons:
Gym not working
Unpleasant staff
Difficulty finding location
Extreme cleanliness issues

Categories

Cleanliness
5.65
There were mentions of a dirty ice container and general cleanliness issues.
Service
8.15
Mixed reception from staff, with some positive remarks but negative experiences reported.
Location
7.65
Location praised but difficult to find at night, suggesting improvements needed.
Room Quality
6.65
Somewhat outdated rooms with issues reported, including noisy neighbors.
Amenities
6.65
Limited amenities with complaints about the gym not working and issues with breakfast.
Value for Money
7.65
General alignment with the target price, but concerns over high security deposits noted.
Food and Beverage
5.65
No breakfast available which impacted satisfaction.
Overall Experience
7.15
Overall feedback suggests it meets basic needs but with many areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:15

Property Description

Luxurious Stay at Sweet Dream Inn - University Park

Convenient Amenities: Enjoy a 50-inch flat-screen TV, free Wi-Fi, cable TV, microwave, and refrigerator in every room.

On-Site Comforts: Benefit from a laundry facility and 24-hour reception for your convenience during your stay.

Ideal Location: Just a short drive from Pensacola City Center and the beach, with Historic Pensacola Downtown nearby.

Book your stay at Sweet Dream Inn - University Park for a perfect blend of comfort and convenience.

Important information:

Please note a maximum of 2 pets that are 9 kilograms or less each are permitted. Charges are applicable for each pet. Contact hotel for details.

Please note that early check-in is subject to availability and a fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 930 reviews
Cleanliness: 5.65
Service: 8.15
Location: 7.65
Room Quality: 6.65
Amenities: 6.65
Value for Money: 7.65
Food and Beverage: 5.65
Overall Experience: 7.15
S
Stephanie extended_group us
8
2026-07-11 via Nuitee
K
Kyndrah family_with_children us
7
Pretty good!
Pros:

It was clean, nothing fancy, but overall not bad. If you just need somewhere to stay, it's great for that. The staff was nice and helpful. The beds were comfy.

Cons:

The location isn't ideal, it's about a 25 min drive to the pensecola beach. It's also surrounded by some areas you might consider sketchy.

2026-07-11 via Nuitee
K
Kaitlinn couple us
3
Good stay but not worth losing $100 deposit on.
Pros:

Property was nice. Bad everything we needed.

Cons:

I never received my $100 deposit back and left the room exactly how it was when we arrived.

2026-07-10 via Nuitee
O
ortiz couple us
7
2026-07-09 via Nuitee
E
Eliana couple co
6
Está bien, pero podrían ser mejores.
Pros:

La ubicación

Cons:

Que el depósito de 100 dólares los devuelven después de las 9 pm , y si uno necesita irse antes pues no se puede… según la recepcionista que porque a esa hora es q revisan habitaciones… esperamos, nos entregaron y no revisaron nada 🧐

2026-07-08 via Nuitee
I
Isabel couple us
10
Super high quality considering the low price.
Pros:

Amazing quality for the price. Highly recommend. I was able to get a room 20 minutes before I arrived at 12am. The staff member was very nice and helpful as well. I wish I got his name, it was whoever was working at that time on Sunday night (front desk).

2026-07-07 via Nuitee
B
Brandon family_with_children us
1
Pros:

Nothing at all.

Cons:

Everything from nasty rooms to location

2026-07-06 via Nuitee
C
Cohen couple us
1
VERY UNCOMFORTABLE! BED BUGS INFESTATION
Pros:

Absolutely NOTHING

Cons:

EVERYTHING! I wasn’t even checked in 2 hours and was met in my bed with BEDBUGS, I have photos and videos! Property refused to refund my money and booking.com only gave me a $20 credit because they had already released funds to the property! 0/10 DO NOT RECOMMEND, staff are RUDE AND LIARS this review won’t let me upload the video of the bedbug crawling in the bed

2026-07-06 via Nuitee
M
Muhammad solo_traveller us
7
Ok
Cons:

Yellow bed sheets

2026-07-06 via Nuitee
H
Haley family_with_children us
1
Horrible and drug filled
Pros:

Nothing

Cons:

There was drugs in the elevator and management knew about it on multiple occasions did nothing to remove them from somewhere kids go often!

2026-07-05 via Nuitee
B
Brandy solo_traveller us
4
2026-07-05 via Nuitee
R
Robert solo_traveller us
6
2026-07-04 via Nuitee
K
Kenish solo_traveller us
8
2026-07-02 via Nuitee
K
Kimberly solo_traveller us
5
Pros:

Price

Cons:

I had to let the front desk know I booked 2 rooms even though thats something they should have knew at the time of check in.

2026-07-02 via Nuitee
R
Roman Josef extended_group at
10
Für eine Nacht passt es
Pros:

Es war alles da was wir brauchten

Cons:

Die Fliegen im Zimmer

2026-07-01 via Nuitee
C
Corshawia solo_traveller us
9
2026-07-01 via Nuitee
T
Tremaine solo_traveller us
10
2026-07-01 via Nuitee
R
ramirez solo_traveller ar
5
2026-06-27 via Nuitee
W
White solo_traveller us
7
It was ok
Pros:

The price

Cons:

The room had a roach and a fixed lighting was hanging from the wall. The bedding was was subpar a better blanket would have been nice

2026-06-26 via Nuitee
M
Maria couple us
8
Thank you.
Pros:

The location and the price.

Cons:

The room and linen were not that clean.

2026-06-21 via Nuitee