Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Massage services
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious restaurant
Cons:
Noise at night
Limited room amenities

Categories

Cleanliness
9.2
Overall cleanliness is mentioned positively with regards to the comfortable and clean rooms.
Service
9.7
Staff was described as very friendly and attentive, contributing positively to the experience.
Location
9.5
Great location with all major attractions within walking distance.
Room Quality
8.9
Rooms described as nice but with some comments on dim lighting or a lack of soundproofing.
Amenities
8.8
Amenities include a delicious restaurant and nice pool, but some guests noted the lack of parking.
Value for Money
9.2
Guests feel they received good value considering the overall quality and location.
Food and Beverage
9.6
Highly praised food offerings in the restaurant.
Overall Experience
9.5
Guests expressed a desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 07:11

Property Description

Luxurious Amenities

Hotel Santa Paula offers a luxurious experience with an outdoor swimming pool, terrace, and an on-site restaurant. Guests can unwind and enjoy the beautiful surroundings while staying connected with complimentary WiFi.

Comfortable Accommodation

Each room at Hotel Santa Paula is thoughtfully designed with a desk, flat-screen TV, private bathroom, and premium bed linen and towels. Some rooms even feature a balcony for a stunning view, along with a convenient coffee machine and safety deposit box for added comfort.

Convenient Location

Located just 200 meters from Santa Prisca de Taxco, Hotel Santa Paula provides easy access to nearby attractions. With a 24-hour front desk, room service, and luggage storage, guests can enjoy a hassle-free stay in Taxco de Alarcón.

Book your stay at Hotel Santa Paula for a memorable and relaxing experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 262.63 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 356 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.5
Room Quality: 8.9
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.5
P
Pilar • couple • cl
9
Pintoresco y bien ubicado
Pros:

La ubicación y el ambiente y servicio

Cons:

Falta aireación acústica en las habitaciones y aire acondicionado.

2026-02-12 • via Nuitee
F
Frank Arenas • family_with_children • us
10
2026-01-24 • via Nuitee
R
Ricardo • family_with_children • mx
10
Excelente
Pros:

A mi familia le encanto el hotel , gran servicio en restaurante y terraza , vallet y todo

Cons:

Un poco mas tibia el agua

2026-01-20 • via Nuitee
S
Sixt • family_with_children • mx
10
Exelente servicio y ubicación
Pros:

Exelente el personal maravilloso

Cons:

Todo estaba muy bien

2026-01-20 • via Nuitee
A
Anwar • family_with_children • mx
10
Pros:

El restaurante muy bueno y la atención del personal muy amable. Definitivamente para regresar.

2026-01-19 • via Nuitee
A
Alejandra Edith • family_with_children • mx
9
Agradable para pasar un fin de semana
Pros:

La limpieza principalmente, el restaurante igual muy bueno, los meseros son muy atentos y amables.

Cons:

Que no tiene estacionamiento, pero puedes dejar el auto afuera y ahorrarte $220 del estacionamiento, igual es muy seguro !

2026-01-19 • via Nuitee
A
Alondra Isabel • couple • mx
9
2026-01-14 • via Nuitee
D
Dora alid • extended_group • mx
10
Pros:

The hotel is really beautiful and the food was great.

2026-01-08 • via Nuitee
J
JENNY ANNEL • couple • mx
10
Pros:

Todo increíble realmente, todos los colaboradores súper amables, la comida riquísima, todo estuvo precioso.

2026-01-08 • via Nuitee
S
Saul • couple • de
6
2026-01-07 • via Nuitee
D
Daniel • extended_group • mx
8
Costo excesivo estacionamiento.
Pros:

La estética, ubicación y limpieza del hotel fueron lo mejor de la estancia.

Cons:

Te ofrecen estacionamiento diario a costo supuestamente preferencial $250 diarios, me parece un exceso y para nada es costo preferencial, hay estacionamientos más baratos en la zona.
La habitación 15 esta justo debajo de la cocina, durante la noche y muy temprano en la mñn hay ruido que interrumpe el descanso.

2026-01-01 • via Nuitee
C
Céline • solo_traveller • fr
7
2025-12-22 • via Nuitee
J
Jose Alfredo • extended_group • mx
10
2025-12-22 • via Nuitee
L
Lopez • couple • mx
10
Pros:

En general todo estaba limpio y el personal fue muy amable .
Los desayunos de su restaurant son muy ricos y a mi parecer a buen precio.
Además debo resaltar que tienen agua caliente y alberca climatizada (tibia agradable), lo menciono porque me han tocado hoteles en lo que solo hay agua fría.
También habia cobijas extra, toallas para el cuarto y toallas para la alberca.

2025-12-11 • via Nuitee
W
Wanyu • couple • tw
10
Pros:

位置絕佳，景觀陽台

Cons:

無

2025-12-11 • via Nuitee
T
Tina • solo_traveller • us
9
Beautiful accommodations to stay and explore the amazing Taxco.
Pros:

Wonderful location, beautiful grounds, warm staff, and room was nice.

Cons:

It was a bit difficult to find initially, but once I learned the roads, it was very easy. Also, it was a bit loud throughout the night, but it was not a problem, I have grown accustomed to it here in Mexico and love the great energy.

2025-12-05 • via Nuitee
A
ALFREDO • couple • mx
9
Excelente opcion para hospedarte en Taxco
Pros:

La ubicacion es excelente, y la atención del personal muy buena. Los desayunos y el restaurante muy agradable.

Cons:

La habitación esta un poco oscura y encerrada. sin embargo muy amplia y comoda.

2025-11-26 • via Nuitee
I
Ivan • couple • mx
10
Excelente hotel
Pros:

Instalaciones pintorescas, personal muy amable y servicial

Cons:

No encontré plancha en el cuarto, habia burrito pero no la plancha, no se si había que pedirla en recepción pero no nos comentaron.

2025-11-23 • via Nuitee
M
Mayra Leticia • couple • mx
9
Pros:

La vista y la ubicación

Cons:

Que no tuviera estacionamiento

2025-11-23 • via Nuitee
M
Minerva • couple • us
10
Relaxing and Enjoyable stay
Pros:

Property is in a great location. The staff are amazing. The restaurant is delicious. The pool is a plus. The place is just incredible.

Cons:

I have nothing bad to say about this property

2025-11-21 • via Nuitee