Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Massage services
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious restaurant
Cons:
Noise at night
Limited room amenities

Categories

Cleanliness
9.2
Overall cleanliness is mentioned positively with regards to the comfortable and clean rooms.
Service
9.7
Staff was described as very friendly and attentive, contributing positively to the experience.
Location
9.5
Great location with all major attractions within walking distance.
Room Quality
8.9
Rooms described as nice but with some comments on dim lighting or a lack of soundproofing.
Amenities
8.8
Amenities include a delicious restaurant and nice pool, but some guests noted the lack of parking.
Value for Money
9.2
Guests feel they received good value considering the overall quality and location.
Food and Beverage
9.6
Highly praised food offerings in the restaurant.
Overall Experience
9.5
Guests expressed a desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 07:11

Property Description

Luxurious Amenities

Hotel Santa Paula offers a luxurious experience with an outdoor swimming pool, terrace, and an on-site restaurant. Guests can unwind and enjoy the beautiful surroundings while staying connected with complimentary WiFi.

Comfortable Accommodation

Each room at Hotel Santa Paula is thoughtfully designed with a desk, flat-screen TV, private bathroom, and premium bed linen and towels. Some rooms even feature a balcony for a stunning view, along with a convenient coffee machine and safety deposit box for added comfort.

Convenient Location

Located just 200 meters from Santa Prisca de Taxco, Hotel Santa Paula provides easy access to nearby attractions. With a 24-hour front desk, room service, and luggage storage, guests can enjoy a hassle-free stay in Taxco de Alarcón.

Book your stay at Hotel Santa Paula for a memorable and relaxing experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 262.63 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 356 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.5
Room Quality: 8.9
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.5
C
Compa Yeva • extended_group • mx
9
2026-03-29 • via Nuitee
M
Mark McLeod • couple • ca
10
An oasis of calm in the busy city of Taxco
Pros:

This was our favourite of all the hotels we stayed in as we travelled around Central Mexico. It is an oasis very near the historical centre of Taxco. It is a 10 min walk from the central bus station and a 3 min walk to the cathedral and zocalo. Step out of the hotel into a lively market with many vendors and street food.
The hotel is beautiful. The pool is sparkling clean and heated. The food in the restaurant is exceptional, served indoors or on a terrace overlooking the city. Staff are exceptionally helpful. Our room (#12) had its own terrace with table and chairs, recliners and a view of the city and pool. The entire unit was updated, clean and maintained, with high wood ceilings and a separate bathroom (with great shower) up 3 stairs.
We can't say enough good things about this hotel. It is extremely well managed, everything is clean, in perfect repair and freshly painted. Great attention to detail.

2026-03-23 • via Nuitee
D
Dominique • couple • ch
10
Bien
Pros:

La disponibilité du personnel, la magnifique terrasse, parties communes très coquettes.

Cons:

Petite salle de bain , chambre froide, pas de chauffage.

2026-03-22 • via Nuitee
A
Antonio • couple • mx
10
Pros:

El hotel es hermoso en cuanto a decoración y mantenimiento
El personal muy amable y atento
Excelente ubicación, cerca de santa prisca

Cons:

En la entrada por fiestas del pueblo había un tianguis y eso puede ser un poco ruidoso

2026-03-17 • via Nuitee
A
Antony Vásquez • family_with_children • cr
10
Volvería!
Pros:

La cena estuvo rica, mucha variedad. El lugar está cercano. Las habitaciones cómodas, los baños aseados y con buen tamaño. Buena vista para todo lado.

Cons:

Nada.

2026-03-04 • via Nuitee
V
Veronika • couple • de
9
Pros:

Sehr süß. Tolle Terasse. Tolle Lage. Sehr nettes Personal. Sauber.

Cons:

Leider abends etwas laut am WE.

2026-02-24 • via Nuitee
J
JOSE MANUEL • couple • mx
10
Pros:

la atencion del personal fue muy amable
se encuentra a una cuadra del centro
lo recomiendo mucho

2026-02-23 • via Nuitee
G
Gabriela • solo_traveller • mx
8
Linda experiencia, puede ser aun mejor!
Pros:

Todo muy bien, la atencion de la gente excelente, la ubicacion del hotel tambien como asi sus instalaciones. Un comentario muy personal y en base a mi estancia. El colchon lo senti un poco blando, a mi me gustan mas los colchones firmes para descandar mejor. La otra cosa fue que como hay espacios comunes externos cerca de las habitaciones escuchaba ruidos hasta altas horas de la noche. Fuera de eso todo muy bien.

Cons:

Ya lo dije antes, el colchon de la habiatacion era un poco blando para mi gusto y el hotel me paerecion un poco ruidoso ya que los espacios comunes externos estan muy cerca de las habitaciones

2026-02-22 • via Nuitee
P
Pilar • couple • cl
9
Pintoresco y bien ubicado
Pros:

La ubicación y el ambiente y servicio

Cons:

Falta aireación acústica en las habitaciones y aire acondicionado.

2026-02-12 • via Nuitee
F
Frank Arenas • family_with_children • us
10
2026-01-24 • via Nuitee
S
Sixt • family_with_children • mx
10
Exelente servicio y ubicación
Pros:

Exelente el personal maravilloso

Cons:

Todo estaba muy bien

2026-01-20 • via Nuitee
R
Ricardo • family_with_children • mx
10
Excelente
Pros:

A mi familia le encanto el hotel , gran servicio en restaurante y terraza , vallet y todo

Cons:

Un poco mas tibia el agua

2026-01-20 • via Nuitee
A
Alejandra Edith • family_with_children • mx
9
Agradable para pasar un fin de semana
Pros:

La limpieza principalmente, el restaurante igual muy bueno, los meseros son muy atentos y amables.

Cons:

Que no tiene estacionamiento, pero puedes dejar el auto afuera y ahorrarte $220 del estacionamiento, igual es muy seguro !

2026-01-19 • via Nuitee
A
Anwar • family_with_children • mx
10
Pros:

El restaurante muy bueno y la atención del personal muy amable. Definitivamente para regresar.

2026-01-19 • via Nuitee
A
Alondra Isabel • couple • mx
9
2026-01-14 • via Nuitee
J
JENNY ANNEL • couple • mx
10
Pros:

Todo increíble realmente, todos los colaboradores súper amables, la comida riquísima, todo estuvo precioso.

2026-01-08 • via Nuitee
D
Dora alid • extended_group • mx
10
Pros:

The hotel is really beautiful and the food was great.

2026-01-08 • via Nuitee
S
Saul • couple • de
6
2026-01-07 • via Nuitee
D
Daniel • extended_group • mx
8
Costo excesivo estacionamiento.
Pros:

La estética, ubicación y limpieza del hotel fueron lo mejor de la estancia.

Cons:

Te ofrecen estacionamiento diario a costo supuestamente preferencial $250 diarios, me parece un exceso y para nada es costo preferencial, hay estacionamientos más baratos en la zona.
La habitación 15 esta justo debajo de la cocina, durante la noche y muy temprano en la mñn hay ruido que interrumpe el descanso.

2026-01-01 • via Nuitee
J
Jose Alfredo • extended_group • mx
10
2025-12-22 • via Nuitee