Hyatt House San Jose/Cupertino

Hotels
Hyatt House
9.2 (375 reviews)
10380 Perimeter Rd , Cupertino , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast options
Cons:
Cleanliness issues
Rude staff experiences

Categories

Cleanliness
7.35
Several reviews mentioned that the rooms were dirty and not well maintained.
Service
9.35
Most staff were friendly and helpful, but a few negative mentions regarding rudeness.
Location
10
Excellent location for exploring Silicon Valley and San Francisco.
Room Quality
8.35
Rooms were clean but issues reported with maintenance and overall cleanliness.
Amenities
9.85
Good amenities including EV chargers and gym facilities.
Value for Money
8.85
Some reviews indicated that the hotel was overpriced for the quality received.
Food and Beverage
10
Breakfast received high praise for quality and variety.
Overall Experience
9.85
Overall pleasant experiences were noted, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:10

Property Description

Luxurious Accommodation
Experience comfort and style at Hyatt House San Jose/Cupertino. Our guest rooms feature modern amenities like air conditioning, flat-screen TVs, and free WiFi, ensuring a relaxing stay.

Convenient Facilities
Enjoy our outdoor pool, business center, and sun terrace during your stay. Indulge in delicious meals at the on-site restaurant or grab a drink at the bar. Need a snack? Visit our vending machines for a quick treat.

Prime Location
Located just 13 km from the San Jose Convention Center, our hotel offers easy access to nearby attractions like Shoreline Amphitheatre and Winchester Mystery House. Book your stay now and discover the best of Cupertino.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 375 reviews
Cleanliness: 7.35
Service: 9.35
Location: 10
Room Quality: 8.35
Amenities: 9.85
Value for Money: 8.85
Food and Beverage: 10
Overall Experience: 9.85
C
Christine couple us
6
It was the best we could do at the time but won’t stay again.
Pros:

We were looking for a refundable room for the Super Bowl and this for the criteria. The staff were wonderful.

Cons:

The bed was really uncomfortable and the pillows are not good. Housekeeping comes every two days.

2026-02-11 via Nuitee
A
Andy family_with_children us
10
Excellent stay
Pros:

Great hotel!

2026-02-10 via Nuitee
R
Roger couple us
10
2026-01-28 via Nuitee
N
Nguyen couple us
10
Hotel room was spacious and the staff was extremely friendly!
Pros:

The front staff accommodated to all my needs.

Cons:

Selection of breakfast was limited.

2026-01-22 via Nuitee
H
Hanh couple us
8
Great accommodation for travel with a group.
Pros:

the breakfast is a great value for my stay

2026-01-19 via Nuitee
J
Jose solo_traveller us
10
2026-01-09 via Nuitee
H
Halim Banjar family_with_children nl
8
Pros:

Swimming pool, gym and location

Cons:

We were staying on 1st floor and there were loud noises at night coming from upper floor. Large bed is too small for 3 people.

2026-01-08 via Nuitee
J
Jean couple gb
7
Pros:

The facilities and location were very good. The room was clean and well equipped. The breakfast was sufficient with a nice range of foods and fresh omelettes.

Cons:

The hotel could have arranged their guests a little better. On our floor were a number of families with very small children that were not well behaved and were running about the hall and screaming late at night.

2026-01-08 via Nuitee
N
Nicholas couple us
10
2026-01-05 via Nuitee
C
Christi family_with_children us
10
Loved the spaciousness, open areas for gathering with children.
Pros:

Excellent. Good choices for everyone in the family, including my grandchildren.

Cons:

I didn’t know that it ended at 930, so I requested some oatmeal except it was cold. Coffee was not available either. The day before I got hot breakfast, closes at 10. That was confusing.

2025-12-31 via Nuitee
A
Alexandrea couple us
3
The walls were covered in pee. I’m pregnant and it smelled of urine and was not safe for my health.
Pros:

Nice area with mountains and big treees

Cons:

Dirty rooms

2025-12-30 via Nuitee
L
loan couple us
10
Pros:

Nice

Cons:

Nope

2025-12-28 via Nuitee
C
Chien Wen extended_group tw
9
2025-12-26 via Nuitee
N
Nicholas couple us
10
2025-12-17 via Nuitee
J
Jason couple us
10
2025-12-13 via Nuitee
J
Jason couple us
10
2025-12-13 via Nuitee
D
Derik couple us
10
2025-12-10 via Nuitee
K
KATALINA family_with_children us
9
2025-12-07 via Nuitee
B
Bruce couple us
9
2025-12-03 via Nuitee
M
Michelle solo_traveller us
7
2025-12-01 via Nuitee