HEARTS Capsule Hotel & Spa HAKATA

Hotels
6.9 (4227 reviews)
Hakata-ku Hakataekimae 4-14-13 , Fukuoka , JP
+81 92-477-9706

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Facilities

WiFi available
Free WiFi
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Convenient location
Cleanliness
Good room quality
Cons:
Poor service and staff interaction
Noise issues
Insufficient amenities

Categories

Cleanliness
7.11
General cleanliness was appreciated, but some reviews noted issues with staff interaction.
Service
6.08
Mixed feedback regarding staff; some guests reported poor interactions which affected their experience.
Location
8.62
Multiple reviews praised the convenient location near the train station.
Room Quality
7.07
Rooms were generally considered clean and secure although some had issues with noise.
Amenities
6.6
Amenities needed improvement; specific concerns were raised about the number of toilets and showers.
Value for Money
6.56
Value perception varied; some found it reasonable while others noted issues with service affecting value.
Food and Beverage
6.11
Concerns about staff's attitude and delays in food service negatively impacted the overall impression.
Overall Experience
7.08
Guests had a somewhat positive experience, but noted significant issues in service and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:22

Property Description

Luxurious Capsule Experience
HEARTS Capsule Hotel & Spa HAKATA offers a unique stay in the heart of Fukuoka, with a stylish bar and a relaxing spa. The property is surrounded by beautiful parks, providing a serene atmosphere for guests to unwind.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and a helpful concierge service. Stay connected with complimentary WiFi throughout the hotel, making it easy to plan your adventures in the city.

Prime Location
Located just 300 meters from Ninjin Park, and with popular attractions like Nakahie Park and Mizuho Park nearby, our hotel is the perfect choice for travelers looking to explore the vibrant city of Fukuoka.

Ready to experience luxury and convenience in Fukuoka? Book your stay at HEARTS Capsule Hotel & Spa HAKATA now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FUK

Location

Guest Reviews

6.9
Based on 4227 reviews
Cleanliness: 7.11
Service: 6.08
Location: 8.62
Room Quality: 7.07
Amenities: 6.6
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 7.08
H
HIROMI • extended_group • jp
5
2026-10-31 • via Nuitee
H
HIROMI • solo_traveller • jp
5
初めてのカプセルホテルで要領が掴めなかった
Pros:

駅から近い

Cons:

料金が高い

2026-10-31 • via Nuitee
Y
YUJI • solo_traveller • jp
5
2026-10-30 • via Nuitee
H
HAYATO • solo_traveller • jp
9
2026-10-29 • via Nuitee
T
takashi • solo_traveller • jp
5
Pros:

価格が安い、浴場とサウナ付

Cons:

歯ブラシ、バスタオル、タオル以外有料

2026-10-28 • via Nuitee
Y
Yoshio • solo_traveller • jp
7
口コミは非難し過ぎ
Pros:

駅に近い、その事だけで⭕️です。
カプセルホテルホテルとしては充分合格。

Cons:

ロッカーはさすがに小さ過ぎ、お風呂屋さんレベルでは、旅行者には辛い。

2026-10-28 • via Nuitee
A
Annabelle Da Silva • solo_traveller • us
8
Pros:

Very convenient location to spend a night before catching an early flight.

Cons:

Main light on all night , hence difficult to get capsule dark because of the store not fitting totally tge frame of the capsule entrance.

2026-10-26 • via Nuitee
Y
Yuko • couple • jp
8
2026-10-26 • via Nuitee
K
KANAKO • solo_traveller • jp
10
2026-10-25 • via Nuitee
K
Kinjo • solo_traveller • jp
5
Cons:

カードキーが面倒くさい。腕にはめるバーコード式に変えた方がいい。

2026-10-23 • via Nuitee
S
Silvia • solo_traveller • at
3
Preis Leistung ist mies
Pros:

Es war sehr nahe am Bahnhof

Cons:

Es gibt keinen privaten Aufenthaltsraum, nur den Wartebereich des Busbahnhofs. Die Koffer stehen einfach in diesem Bereich. Es schaut niemand wirklich auf die Koffer. Ich musste einmal etwas aus meinem Koffer holen und niemanden ist aufgefallen oder hat sich nur geschaut es sich da machen. Beim Checkout haben wir unsere Koffer genommen und sind gegangen. Es wäre nicht aufgefallen wenn wir mehr Gepäck mitgenommen hätten

2026-10-23 • via Nuitee
N
NAOKI • solo_traveller • jp
7
サウナと風呂と清潔感でかなり評価できるし、リピートしたいと思った
Pros:

お風呂、清潔

Cons:

スタッフの態度

2026-10-21 • via Nuitee
N
NAOYA • solo_traveller • jp
6
Pros:

安く寝泊まりする分には特に不満はない。カプセルにUSB端子があったら嬉しかったかな？ってくらい。

Cons:

特になし

2026-10-21 • via Nuitee
N
NAOKI • solo_traveller • jp
7
2026-10-21 • via Nuitee
M
masakazu • solo_traveller • jp
5
Cons:

個人ロッカーが小さい、ロッカー室も狭い、多人数が着替えを想定するのならゆとりが欲しい。

2026-10-21 • via Nuitee
T
Tadashi • solo_traveller • jp
8
リピートする。
Pros:

施設全体の手入れが行き届いており、奇麗であった。

Cons:

トイレの数が少ない（小便器×３、大便器×２）あれだけ多くの方が利用しているんだから、更に多い数が必要と感じた。特に朝は待ち時間が長くて、不便

2026-10-20 • via Nuitee
W
WANG • solo_traveller • cn
9
2026-10-20 • via Nuitee
F
Florian • solo_traveller • de
8
Good for a short stay and close to the station
2026-10-20 • via Nuitee
C
Chris Attanasio • solo_traveller • jp
2
安くなくでも他にホテルが良いと思うよ
Pros:

駅が近い

Cons:

スタッフが悪いとかロッカーとお風呂が鍵を使いすぎるもいろんな不便なことがあります！

2026-10-19 • via Nuitee
N
Naoto • solo_traveller • jp
6
2026-10-18 • via Nuitee