AMERALD RESORT HOTEL DESARU

Hotels
7.5 (377 reviews)
LOT 1231 JALAN KG. PUNGGAI SUNGAI RENGIT , Pengerang , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Nice to stay with friends
Very good buffet breakfast
Beautiful sunrise
Affordable and clean
Great seaside view
Cons:
Poor hygiene
Bad lighting
Noise from campground
Limited food options
Dirty utensils left outside

Categories

Cleanliness
5.33
Hygiene issues reported, with dirty bedsheets and the presence of bed bugs.
Service
8.3
Staff are friendly, but some aspects of service could be improved.
Location
8.34
Hotel has great location near the beach, but can be noisy due to nearby campsite.
Room Quality
7.29
Rooms were decent, but the bed quality raised concerns.
Amenities
7.82
Great seaside view, but limited food options available.
Value for Money
8.28
Affordable stay and good value for money.
Food and Beverage
7.33
Breakfast was good but not replenished quickly.
Overall Experience
7.3
Mixed experience with beautiful views but significant cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:07

Property Description

Luxurious Amenities: Enjoy an outdoor swimming pool, fitness centre and private beach area at our resort. Indulge in delicious meals at our on-site restaurant.

Convenient Services: Benefit from room service, free WiFi, and a 24-hour front desk during your stay. Free private parking and bike hire are available for all guests.

Comfortable Accommodations: Our rooms feature air conditioning, flat-screen TVs, safety deposit boxes, and private bathrooms with free toiletries. Some rooms offer terraces and stunning sea views. Unwind in comfort with premium bedding and fluffy towels provided.

Experience the ultimate seaside retreat at AMERALD RESORT HOTEL DESARU. Book now for an unforgettable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 377 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 7.3
D
Divyarupini • couple • my
10
2026-03-09 • via Nuitee
N
ng • couple • my
10
2026-02-13 • via Nuitee
S
Syafilzah • family_with_children • sg
7
2026-01-29 • via Nuitee
J
Joseph A/l Anthony • couple • my
5
2026-01-19 • via Nuitee
N
Nora • family_with_children • my
10
2026-01-19 • via Nuitee
M
Muhamad Nor • couple • sg
10
Pros:

Excellent

2026-01-19 • via Nuitee
N
Nur Syanis • couple • sg
8
2026-01-18 • via Nuitee
P
Povanesvaran • couple • my
4
No good no value for money
Pros:

View nice from the room

Cons:

They don’t have a smart tv which we can’t connect with even a YouTube . Old entena Tv concept . The shower room drainage chocking.

2026-01-15 • via Nuitee
B
Badry • couple • my
8
2026-01-13 • via Nuitee
H
Hafizi • couple • my
10
Excellent
Pros:

Awesome

2026-01-10 • via Nuitee
3
3517 • family_with_children • my
7
2026-01-08 • via Nuitee
M
Myo Thet • couple • sg
6
2026-01-05 • via Nuitee
N
Nur Akma • couple • my
1
Tak berbaloi dgn harga
Pros:

View pantai yang Cantik

Cons:

Minta check in awal dia ckp tak boleh , its okay , saya faham , salah saya sampai awal . Check in pukul 3 , bilik tak ready, minta tunggu 20 minit . Lepas tu pegi tanya lagi , bilik xready lagi , suruh datang pukul 4 pulak . Pukul 4 dorang bagi bilik , tapi bukan bilik yang sepatutnya saya dapat . Its okay , saya terima , tapi bila masuk yang dapat tu , bilik kotor , berpasir , lantai ada air . Dekat coridor pun kotor juga .

2026-01-02 • via Nuitee
M
Muhammad Amir • family_with_children • my
10
2025-12-31 • via Nuitee
A
Abu Bakar • extended_group • my
10
The facilities have so many issues. Air cond problem, the toiley door problem. Room service is very bad, room service is
Pros:

The view

2025-12-28 • via Nuitee
L
Lynda halil • family_with_children • my
9
2025-12-26 • via Nuitee
G
Gowthami • family_with_children • my
8
2025-12-26 • via Nuitee
S
Shahrul Bariyah • solo_traveller • my
10
Pros:

Nice to stay release with my besties..

2025-12-06 • via Nuitee
A
Alan • couple • gb
10
Pros:

Very good buffet breakfast. Fantastic seaview.

2025-12-03 • via Nuitee
K
kamaliah • solo_traveller • my
10
2025-11-22 • via Nuitee