NEO+Waru-Sidoarjo by ASTON

Hotels
Neo
8.4 (63 reviews)
Jalan S Parman 52 - 54 Kec. Waru, Kab. Sidoarjo, Jawa Timur , Sidoarjo , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast variety
Convenient location near the airport
Cons:
Cleanliness issues
Limited breakfast items availability
Room size complaints

Categories

Cleanliness
7.6
There were reports of dirty linens and towels.
Service
9.1
Mila obsługa; the staff is friendly and attentive.
Location
9.1
Near to Juanda International Airport; convenient access.
Room Quality
8.1
Spacious room with a comfortable bed.
Amenities
8.1
Breakfast variety is good, but some items need to be requested.
Value for Money
8.1
Generally a good deal, but cleanliness issues detract.
Food and Beverage
8.6
Good variety at breakfast, but some items were reported as not tasty.
Overall Experience
8.5
Overall satisfactory stay with notable pros and some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:31

Property Description

Modern 3-Star Accommodation with Convenient Amenities

Convenient Location: NEO+Waru-Sidoarjo by ASTON is strategically located near major landmarks such as Sharp Bamboo Monument, Submarine Monument, and Gubeng Train Station, making it an ideal choice for travelers.

Amenities for Comfort: Enjoy a hassle-free stay with a 24-hour front desk, airport transfers, room service, and complimentary WiFi. The business center and car rental service add to the convenience for business or leisure travelers.

Easy Access to Transportation: With Pasar Turi Train Station and Red Bridge Surabaya in close proximity, and Juanda International Airport just 9 km away, traveling to and from the hotel is a breeze.

Experience comfort and convenience at NEO+Waru-Sidoarjo by ASTON. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 63 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
M
Muhammad family_with_children id
9
Ok good
Pros:

I like clean dan warm staf

Cons:

The facility and utilities are not in good maintenance. The shower looks old and dirty. The water spray also some holes are working.

2026-02-11 via Nuitee
M
Mikael W Nurman couple id
9
2026-01-19 via Nuitee
G
Gauravkumar couple in
5
2025-12-21 via Nuitee
Y
Yulianto family_with_children id
10
2025-12-09 via Nuitee
L
Laura couple de
4
2025-12-07 via Nuitee
K
Katarzyna family_with_children be
10
Dobry hotel
Pros:

Mila obsługa.
Pokój przestronny, wygodne łóżko. W nocy nie słychać żadnych odgłosów z zewnątrz.
Duży wybór na śniadaniu. Każdy znajdzie coś dla siebie. O omleta lub jajecznicę trzeba poprosić obsługę.
Mają nawet kolorowanki dla dzieci żeby się nie nudziły przy stole.

Cons:

Jedna poduszka była brudna.
Zabrakło mydła w łazience, był tylko żel pod prysznicem.

2025-11-26 via Nuitee
S
Sam solo_traveller nl
9
2025-10-24 via Nuitee
H
holger solo_traveller id
10
2025-10-15 via Nuitee
Y
YANFEI couple cn
8
Pros:

卫生还行

Cons:

无矿泉水提供。房间比较窄

2025-10-09 via Nuitee
E
Elsa couple fr
6
Pros:

Literie confortable

Cons:

Le petit déjeuner n’était pas très bon

2025-10-05 via Nuitee
M
Ming hwee extended_group de
8
Pros:

Nähe Airport

2025-09-18 via Nuitee
M
Ming hwee family_with_children de
8
Pros:

Nähe Airport

2025-09-18 via Nuitee
M
Mustapha couple fr
10
Top
Pros:

Top

2025-09-04 via Nuitee
J
Jacopo couple it
10
2025-08-31 via Nuitee
E
ERIC family_with_children fr
9
Pros:

La literie était confortable.Le plateau bouilloire était bien garni, petit yaourt vitaminé dans le réfrigérateur.Nous avons très apprécié le petit déjeuner.Très grandes variété de plats salés, sucrés.Tout était délicieux Emplacement idéal pour prendre un bus à la gare routière.

Cons:

Rien

2025-08-27 via Nuitee
P
PAUL N family_with_children us
8
2025-08-26 via Nuitee
T
Tom extended_group tw
6
Nice location, tasty breakfast, old facility
Pros:

Location, breakfast, the crews are nice

Cons:

Bugs in my room and appear everyday, the drain of shower room is not OK.

2025-08-16 via Nuitee
H
Houda family_with_children fr
10
2025-07-22 via Nuitee
H
Houda family_with_children fr
10
2025-07-22 via Nuitee
R
RB family_with_children my
7
Pros:

Near to Juanda International Airport

Cons:

Linen, bath towel are not clean and old. Far from Pakuwon Mall and town shopping area

2025-07-19 via Nuitee