NEO+Waru-Sidoarjo by ASTON

Hotels
•
Neo
8.4 (69 reviews)
Jalan S Parman 52 - 54 Kec. Waru, Kab. Sidoarjo, Jawa Timur , Sidoarjo , ID
+62 31 30007999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast variety
Convenient location near the airport
Cons:
Cleanliness issues
Limited breakfast items availability
Room size complaints

Categories

Cleanliness
7.6
There were reports of dirty linens and towels.
Service
9.1
Mila obsługa; the staff is friendly and attentive.
Location
9.1
Near to Juanda International Airport; convenient access.
Room Quality
8.1
Spacious room with a comfortable bed.
Amenities
8.1
Breakfast variety is good, but some items need to be requested.
Value for Money
8.1
Generally a good deal, but cleanliness issues detract.
Food and Beverage
8.6
Good variety at breakfast, but some items were reported as not tasty.
Overall Experience
8.5
Overall satisfactory stay with notable pros and some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:31

Property Description

Modern 3-Star Accommodation with Convenient Amenities

Convenient Location: NEO+Waru-Sidoarjo by ASTON is strategically located near major landmarks such as Sharp Bamboo Monument, Submarine Monument, and Gubeng Train Station, making it an ideal choice for travelers.

Amenities for Comfort: Enjoy a hassle-free stay with a 24-hour front desk, airport transfers, room service, and complimentary WiFi. The business center and car rental service add to the convenience for business or leisure travelers.

Easy Access to Transportation: With Pasar Turi Train Station and Red Bridge Surabaya in close proximity, and Juanda International Airport just 9 km away, traveling to and from the hotel is a breeze.

Experience comfort and convenience at NEO+Waru-Sidoarjo by ASTON. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

8.4
Based on 69 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
M
Marlene • family_with_children • de
4
Nicht wieder!
Pros:

Relativ nah am Flughafen. Frühstück verhältnismäßig ok (recht große Auswahl). Minibar umsonst.

Cons:

Die Bettbezüge waren dreckig. Die Klimaanlage hat muffig gerochen. Das "Sofa-bed" der Junior Suite ist nur ein Sofa und ist nicht zum Schlafen gedacht. Es gibt keine Lüftung oder Möglichkeiten ein Fenster zu öffnen.

2026-07-24 • via Nuitee
G
GermanTestSubject • solo_traveller • de
8
Affordable and also comfy hotel.
Pros:

The location is close to the corner of Surabaya, from there you can easily reach Sidoarjo and Surabaya.
The bed of the Junior suite we booked was quite comfy.
The staff is very helpful and friendly.
Even though the hotel is located at theat a busy main street - noise was not an issue. Maybe from.next door.

Despite my critical points below, we still enjoyed our stay.

Cons:

The wallpaper on the bedroom wall seems to be the wrong way around to me 😅
Also, when we checked in - the room - which has a carpet floor - was obviously not vacuumed. We are traveling with a baby, and that's why we have to be careful with this. Our baby picked up multiple staples and other plastic clips from shopping.
After requesting vacuuming, they did it every time they cleaned up the room.
The sink in the bathroom was dripping. They fixed it apparently after one night, but it came back one night after. So we wonder if they really fixed it 😅
The shower head doesn't look so nice anymore - it may need to be replaced soon

2026-05-11 • via Nuitee
D
Dominika • couple • pl
5
Pros:

Lokalizacja i wygodne łóżka

Cons:

Brud, stary pokój

2026-04-17 • via Nuitee
M
Muhlis • family_with_children • id
9
2026-04-05 • via Nuitee
Y
Yugatha • solo_traveller • tw
4
good
Pros:

It's near airport

Cons:

They do not replies to booking.com's message for question enquiry.
Airport shuttle is charged separately and it cost 4 times of gocar (indonesian's equivalent of uber ride-hailing services)
The room I was on was a little bit old / not diligently maintained.

2026-02-24 • via Nuitee
M
Muhammad • family_with_children • id
9
Ok good
Pros:

I like clean dan warm staf

Cons:

The facility and utilities are not in good maintenance. The shower looks old and dirty. The water spray also some holes are working.

2026-02-11 • via Nuitee
M
Mikael W Nurman • couple • id
9
2026-01-19 • via Nuitee
G
Gauravkumar • couple • in
5
2025-12-21 • via Nuitee
Y
Yulianto • family_with_children • id
10
2025-12-09 • via Nuitee
L
Laura • couple • de
4
2025-12-07 • via Nuitee
K
Katarzyna • family_with_children • be
10
Dobry hotel
Pros:

Mila obsługa.
Pokój przestronny, wygodne łóżko. W nocy nie słychać żadnych odgłosów z zewnątrz.
Duży wybór na śniadaniu. Każdy znajdzie coś dla siebie. O omleta lub jajecznicę trzeba poprosić obsługę.
Mają nawet kolorowanki dla dzieci żeby się nie nudziły przy stole.

Cons:

Jedna poduszka była brudna.
Zabrakło mydła w łazience, był tylko żel pod prysznicem.

2025-11-26 • via Nuitee
S
Sam • solo_traveller • nl
9
2025-10-24 • via Nuitee
H
holger • solo_traveller • id
10
2025-10-15 • via Nuitee
Y
YANFEI • couple • cn
8
Pros:

卫生还行

Cons:

无矿泉水提供。房间比较窄

2025-10-09 • via Nuitee
E
Elsa • couple • fr
6
Pros:

Literie confortable

Cons:

Le petit déjeuner n’était pas très bon

2025-10-05 • via Nuitee
M
Ming hwee • extended_group • de
8
Pros:

Nähe Airport

2025-09-18 • via Nuitee
M
Ming hwee • family_with_children • de
8
Pros:

Nähe Airport

2025-09-18 • via Nuitee
M
Mustapha • couple • fr
10
Top
Pros:

Top

2025-09-04 • via Nuitee
J
Jacopo • couple • it
10
2025-08-31 • via Nuitee
E
ERIC • family_with_children • fr
9
Pros:

La literie était confortable.Le plateau bouilloire était bien garni, petit yaourt vitaminé dans le réfrigérateur.Nous avons très apprécié le petit déjeuner.Très grandes variété de plats salés, sucrés.Tout était délicieux Emplacement idéal pour prendre un bus à la gare routière.

Cons:

Rien

2025-08-27 • via Nuitee