Phka Chan Hotel

Hotels
•
Independent
9.4 (24 reviews)
Sok San Road, Steung Thmei, Siem Reap, Siem Reap , Siem Reap , KH
855-89-947979

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Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Spacious accommodations
Cons:
Dirty pool
Uncomfortable bed
Breakfast issues

Categories

Cleanliness
8.45
The pool was not adequately cleaned and there were cockroaches in the room.
Service
9.99
Staff went out of their way to help, shipping a forgotten item free of charge.
Location
10
The hotel was within walking distance to the old market and night market.
Room Quality
9.41
The penthouse was clean, spacious, and comfortable, but the bed was extremely hard.
Amenities
9.44
Included amenities as described, but no air conditioning in common areas.
Value for Money
9.97
Reasonably priced transport recommendations added value to the stay.
Food and Beverage
7.96
Breakfast was dull and swarming with flies.
Overall Experience
10
Despite some issues, my recommendation stands due to the helpful staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Discover the serene charm of Phka Chan Hotel, a hidden gem located in the heart of Siem Reap, where comfort meets luxury.

Relaxation at Its Finest
Indulge in pure bliss at our full-service spa, featuring rejuvenating massages, body treatments, and facials that will refresh your senses.

Culinary Delights
Savor the flavors of local and international cuisine at the Phka Chan Restaurant, or unwind with 24-hour room service and delightful drinks at our bar and poolside lounge.

Comfort & Convenience
With individually decorated guestrooms, down comforters, and private balconies, you'll feel right at home. Enjoy complimentary Wi-Fi, express check-in/check-out, and free self-parking for a stress-free experience.

Escape to tranquility and embrace the vibrant culture of Siem Reap. Book your stay at Phka Chan Hotel today!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 24 reviews
Cleanliness: 8.45
Service: 9.99
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.97
Food and Beverage: 7.96
Overall Experience: 10
J
Jelenec • couple • si
9
Pros:

Izredno prijazno osebje, ćisto povsod v sobi in objektu

Cons:

Vse ok

2026-04-17 • via Nuitee
P
Patrick • family_with_children • au
8
Good value in Siem Reap
Pros:

Lovely quiet good-sized pool. Staff are lovely and very attentive (had issue with noise from rear neighboring property the first night and management fixed it). Breakfast good. Lunch at property good. $1 per kg laundry at shop opposite hotel- highly recommend! The walk back from Pub Streer isn’t too far at night and can be a bit ‘interesting’ on Sok Sang Road 🤪 but the hotel is so close to everything a Grab tuk tuk is super cheap. A very nice good value hotel in Siem Reap.

Cons:

Only 1 room card provided so when you leave the room the AC does not stay on.

2026-04-10 • via Nuitee
A
Alexandre • couple • fr
8
Pros:

Nous avons été suclassés.
La chambre était très bien, spacieuse et propre.
Bon petit déjeuner.
Bon emplacement.

2026-04-07 • via Nuitee
P
Pierre • couple • fr
10
2026-04-06 • via Nuitee
G
Gonzalez Bonorino • couple • ar
10
2026-04-06 • via Nuitee
A
ADRIAN • couple • fr
10
2026-04-05 • via Nuitee
Z
Zoe • couple • pt
10
Pros:

Beautiful property. Liked the added extras like being greeted with cool towels each day!

2026-04-05 • via Nuitee
J
Jonathan • couple • us
6
It was ok but I will not return or recommend.
Pros:

Big room. pretty clean

Cons:

Breakfast was cold, the soups not hot, rice was dry and hard. Cockroaches everyday in the bathroom, the bathroom was infested. Coming out of the drains, the toilet, the electrical outlets. RAID does not kill these German roaches. A real treatment is needed. They even came in the front door frame. Room is very hot the a/c needs cleaning.

2026-04-05 • via Nuitee
C
Catrin • family_with_children • de
10
Herausragend
Pros:

Dieses Hotel hat 11 von 10 Punkte verdient! Es hat alles für uns gepasst! Die Lage, die Unterkunft mit tollem Pool und leckerem Frühstück sowie unser Zimmer! Besonders herausragend ist das freundliche Personal, das den Aufenthalt zu etwas ganz Besonderem macht!

2026-04-02 • via Nuitee
A
Alejandra • extended_group • uy
10
Hermosa estadía !
Pros:

El alojamiento es hermoso !! Cerca del centro pero en una zona tranquila. El desayuno espectacular y las instalaciones hermosas. El personal muy amable !! 10 de 10.

2026-04-01 • via Nuitee
N
Nobutoshi • extended_group • jp
6
エレベーター欲しい
Pros:

スタッフの笑顔とホスピタリティ

Cons:

エレベーターがないので重い荷物梅運ぶのが大変

2026-03-30 • via Nuitee
G
Goni • couple • il
10
2026-03-30 • via Nuitee
K
Karolina • couple • pl
10
Amazing stay
Pros:

Everything! We had such a great stay. The place is beautiful and centrally located. The pool is cute and is well taken care of and rooms are big. Everyone working here is so nice and friendly and this added up to our great time ! :) We had early flight and they prepared us a very nicely packed breakfast. We would definitely stay here again. Excellent value for money

Cons:

Everything was great

2026-03-30 • via Nuitee
J
Jack • couple • gb
9
2026-03-29 • via Nuitee
M
Michaela • couple • de
10
Pros:

Das Personal war so lieb, freundlich und mega hilfsbereit. Die Lage ist super. Der Pool wunderschön. Das Zimmer ist sehr groß und sauber. Das Frühstück lecker.

2026-03-28 • via Nuitee
D
David • couple • us
10
Great value not far from downtown.
Pros:

Excellent location. Excellent staff. Nice room.

2026-03-20 • via Nuitee
D
Dermot • couple • ie
8
Good stay in Siem Reap
Pros:

Pool area is fantastic. Well designed and tasteful rooms. Staff were helpful and attentive. Great value for money.

Handy to organise a tour of Angkor Wat with the hotel.

Cons:

We were 'upgraded' to a ground floor room despite having intentionally booked a room with a balcony. Finding the 'upgraded' room dark and overlooked, we asked to swap to our originally booked room which incidently wasnt available that night. The room swap was sorted the next day by the helpful staff but meant for 1/4 of our stay we were in a room we liked considerably less than the one we had booked.

Breakfast was decent, however, would benefit from more western options.

It seems strange that at such a reasonably priced hotel the laundry service is outrageously expensive- The most expensive we have come across in over 5 months of travelling and double the price of the second most expensive laundry service we used!

2026-03-15 • via Nuitee
J
Julia • couple • at
10
2026-03-14 • via Nuitee
H
Henk • extended_group • nl
9
Perfect hotel met erg klantvriendelijk personeel!
Pros:

Mooie kamers, ontzettend aardig en erg klantvriendelijk personeel, prima uitgebreid ontbijt.
Top verblijf gehad!

Cons:

Nvt

2026-03-13 • via Nuitee
S
Socheata • extended_group • us
5
2026-03-12 • via Nuitee