Phka Chan Hotel

Hotels
9.6 (228 reviews)
Steung Thmei , Siem Reap , kh
+855 89 947 979

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Clean, comfortable and spacious rooms
Excellent location — central but quiet
Nice pool and pleasant property
Good breakfast and food for many guests
Strong overall value for money
Thoughtful extras (e.g., cool towels) and responsive management
Cons:
Cockroaches reported in one review (bathroom/drains) — requires treatment
No elevator, difficult with heavy luggage
Only one room card provided so A/C turns off when leaving
Occasional reports of cold or poorly served breakfast items
Noise from neighboring property reported on one night (was resolved)

Categories

Cleanliness
9.4
Mostly described as clean and well-maintained across multiple reviews, though one guest reported a serious cockroach problem and noted the A/C needed cleaning — lowered slightly to reflect that mix.
Service
10
Overwhelmingly praised: staff repeatedly described as friendly, welcoming, attentive and going above and beyond; several guests explicitly highlighted excellent service and 10/10 staff.
Location
9.8
Frequently noted as a major positive: close to attractions and central yet quiet and private; easy walk to Pub Street and convenient transport options mentioned.
Room Quality
9.6
Rooms described as comfortable, spacious, clean and with good views; one guest reported heat/AC issues and pests in their room, but overall room quality impressions are very positive.
Amenities
9.4
Good amenities highlighted (nice sizeable pool, added extras like daily cool towels, laundry options nearby); lack of an elevator was mentioned as a downside for guests with heavy luggage.
Value for Money
9.6
Multiple guests called the hotel good value for money (explicit recommendation, cheap nearby laundry, proximity to sights), supporting a high rating for value.
Food and Beverage
9
Breakfast generally described as good or spectacular by several guests, but at least one guest reported cold breakfasts and poorly served items — mixed feedback leads to a slight reduction.
Overall Experience
10
Many guests described their stay as 'amazing', 'truly memorable' or 'perfect' and highly recommended returning; overall impressions are exceptionally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:51

Property Description

Luxurious Accommodation
Phka Chan Hotel, located in Siem Reap, offers elegantly designed rooms with modern amenities like flat-screen TVs and private balconies.

Delicious Dining Options
Guests can indulge in a variety of culinary delights at the hotel's restaurant, which serves delectable French and Italian cuisine, with a vegetarian menu available upon request.

Relaxation and Convenience
Unwind by the outdoor pool or seek assistance from the 24-hour reception staff for any area information you may need during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Phka Chan Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$20 per person per night when using an available extra bed.
    People 12 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 228 reviews
Cleanliness: 9.4
Service: 10
Location: 9.8
Room Quality: 9.6
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9
Overall Experience: 10
K
Katie76 • Couples
10
Lovely comfortable hotel
Pros:

Lovely green hotel. We had a spacious pool access room which was clean, dark and quiet.
The staff were friendly and helpful. Some oat or soya milk would be great with breakfast. I’m vegetarian and was given a lovely noodle bowl at breakfast along with fresh omelette.
The pool was beautiful and refreshing for a dip. Comfortable sunbeds with shade.
Enjoyed our 3 night stay and would return. Excellent value.

2026-08-13 • via Tripadvisor
A
arlettiea • Friends getaway • Miami, Florida
10
Amazing experience
Pros:

I had such a wonderful stay at this hotel! From the moment I arrived, the staff made me feel incredibly welcome and taken care of. Everyone was friendly, attentive, and always ready to help with anything I needed.
The room was clean, comfortable, and had a beautiful view — the perfect place to relax after a long day of exploring. I especially loved how peaceful and well-maintained everything was.
The location is also a big plus. It’s close to everything, yet still feels quiet and private, which made the experience even more enjoyable.
Overall, I truly enjoyed my stay and would definitely come back again. I highly recommend this hotel to anyone looking for a comfortable and memorable experience.

2026-04-26 • via Tripadvisor
H
hamdih2020 • Family
10
Truly Memorable Experience
Pros:

Our experience at this hotel in Siem Reap was simply outstanding. It truly made our trip to Cambodia even more memorable, leaving us with beautiful and lasting impressions.
From the very first moment, the staff were incredibly welcoming, friendly, and always ready to help with genuine warmth and professionalism.
The room was comfortable and clean, and the overall level of service was excellent. You can really feel the attention to detail, which made our stay both relaxing and enjoyable.
Another big advantage is the hotel’s location, as it is close to the main tourist attractions and facilities in Siem Reap, making it very easy to explore the city.
Honestly, I highly recommend staying at this hotel for anyone visiting Siem Reap. It’s an experience worth repeating.

2026-04-20 • via Tripadvisor
J
Jelenec • couple • si
9
Pros:

Izredno prijazno osebje, ćisto povsod v sobi in objektu

Cons:

Vse ok

2026-04-17 • via Nuitee
P
Patrick • family_with_children • au
8
Good value in Siem Reap
Pros:

Lovely quiet good-sized pool. Staff are lovely and very attentive (had issue with noise from rear neighboring property the first night and management fixed it). Breakfast good. Lunch at property good. $1 per kg laundry at shop opposite hotel- highly recommend! The walk back from Pub Streer isn’t too far at night and can be a bit ‘interesting’ on Sok Sang Road 🤪 but the hotel is so close to everything a Grab tuk tuk is super cheap. A very nice good value hotel in Siem Reap.

Cons:

Only 1 room card provided so when you leave the room the AC does not stay on.

2026-04-10 • via Nuitee
O
O9020WKdarryls • Solo travel
10
Perfect
Pros:

Phka Chan hotel was the most excellent experience, I recommend if coming to Siem Reap to say here.
The staff go above and beyond to make your stay a memorable one.
Staff 10/10

2026-04-08 • via Tripadvisor
A
Alexandre • couple • fr
8
Pros:

Nous avons été suclassés.
La chambre était très bien, spacieuse et propre.
Bon petit déjeuner.
Bon emplacement.

2026-04-07 • via Nuitee
G
Gonzalez Bonorino • couple • ar
10
2026-04-06 • via Nuitee
P
Pierre • couple • fr
10
2026-04-06 • via Nuitee
A
ADRIAN • couple • fr
10
2026-04-05 • via Nuitee
Z
Zoe • couple • pt
10
Pros:

Beautiful property. Liked the added extras like being greeted with cool towels each day!

2026-04-05 • via Nuitee
J
Jonathan • couple • us
6
It was ok but I will not return or recommend.
Pros:

Big room. pretty clean

Cons:

Breakfast was cold, the soups not hot, rice was dry and hard. Cockroaches everyday in the bathroom, the bathroom was infested. Coming out of the drains, the toilet, the electrical outlets. RAID does not kill these German roaches. A real treatment is needed. They even came in the front door frame. Room is very hot the a/c needs cleaning.

2026-04-05 • via Nuitee
C
Catrin • family_with_children • de
10
Herausragend
Pros:

Dieses Hotel hat 11 von 10 Punkte verdient! Es hat alles für uns gepasst! Die Lage, die Unterkunft mit tollem Pool und leckerem Frühstück sowie unser Zimmer! Besonders herausragend ist das freundliche Personal, das den Aufenthalt zu etwas ganz Besonderem macht!

2026-04-02 • via Nuitee
A
Alejandra • extended_group • uy
10
Hermosa estadía !
Pros:

El alojamiento es hermoso !! Cerca del centro pero en una zona tranquila. El desayuno espectacular y las instalaciones hermosas. El personal muy amable !! 10 de 10.

2026-04-01 • via Nuitee
N
Nobutoshi • extended_group • jp
6
エレベーター欲しい
Pros:

スタッフの笑顔とホスピタリティ

Cons:

エレベーターがないので重い荷物梅運ぶのが大変

2026-03-30 • via Nuitee
G
Goni • couple • il
10
2026-03-30 • via Nuitee
K
Karolina • couple • pl
10
Amazing stay
Pros:

Everything! We had such a great stay. The place is beautiful and centrally located. The pool is cute and is well taken care of and rooms are big. Everyone working here is so nice and friendly and this added up to our great time ! :) We had early flight and they prepared us a very nicely packed breakfast. We would definitely stay here again. Excellent value for money

Cons:

Everything was great

2026-03-30 • via Nuitee
J
Jack • couple • gb
9
2026-03-29 • via Nuitee
M
Michaela • couple • de
10
Pros:

Das Personal war so lieb, freundlich und mega hilfsbereit. Die Lage ist super. Der Pool wunderschön. Das Zimmer ist sehr groß und sauber. Das Frühstück lecker.

2026-03-28 • via Nuitee
D
David • couple • us
10
Great value not far from downtown.
Pros:

Excellent location. Excellent staff. Nice room.

2026-03-20 • via Nuitee