Phka Chan Hotel

Hotels
Independent
9.4 (24 reviews)
Sok San Road, Steung Thmei, Siem Reap, Siem Reap , Siem Reap , KH

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Spacious accommodations
Cons:
Dirty pool
Uncomfortable bed
Breakfast issues

Categories

Cleanliness
8.45
The pool was not adequately cleaned and there were cockroaches in the room.
Service
9.99
Staff went out of their way to help, shipping a forgotten item free of charge.
Location
10
The hotel was within walking distance to the old market and night market.
Room Quality
9.41
The penthouse was clean, spacious, and comfortable, but the bed was extremely hard.
Amenities
9.44
Included amenities as described, but no air conditioning in common areas.
Value for Money
9.97
Reasonably priced transport recommendations added value to the stay.
Food and Beverage
7.96
Breakfast was dull and swarming with flies.
Overall Experience
10
Despite some issues, my recommendation stands due to the helpful staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Discover the serene charm of Phka Chan Hotel, a hidden gem located in the heart of Siem Reap, where comfort meets luxury.

Relaxation at Its Finest
Indulge in pure bliss at our full-service spa, featuring rejuvenating massages, body treatments, and facials that will refresh your senses.

Culinary Delights
Savor the flavors of local and international cuisine at the Phka Chan Restaurant, or unwind with 24-hour room service and delightful drinks at our bar and poolside lounge.

Comfort & Convenience
With individually decorated guestrooms, down comforters, and private balconies, you'll feel right at home. Enjoy complimentary Wi-Fi, express check-in/check-out, and free self-parking for a stress-free experience.

Escape to tranquility and embrace the vibrant culture of Siem Reap. Book your stay at Phka Chan Hotel today!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 24 reviews
Cleanliness: 8.45
Service: 9.99
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.97
Food and Beverage: 7.96
Overall Experience: 10
P
Patricia family
10
Pros:

Our room was very nice and the pool was beautiful but most importantly the staff went out of their way to help me. I forgot a book that I was really looking forward to reading on my two week trip in Cambodia and they shipped it to the next hotel I will be staying at free of charge.

2025-08-24 via Nuitee
I
Ida
4
Ikke super vellykket
Pros:

Poolen ikke rengjort tilstrækkeligt, vi troede vi skulle have et par dage med afslapning, men er glad for at vi ikke havde booket flere end 3 nætter. Morgenmaden var uspændende og fyldt med fluer, som personalet forsøgte at holde på afstand med forskellige metoder. Intet sted var kølet med aircon udover værelset, så man skulle bede om at få træningsrummet kølet ned. Sengen var ekstremt hård og ukomfortabel. Der var kakerlakker på værelset. Der var konstruktionsarbejde på grunden ved siden af som vækkede os om morgenen, meget højlydt.
Sengetøj og håndklæder var rent og pænt, personalet forsøgte at skabe en god stemning og der var alle de ting, der stod i teksten, bare ikke den luksus vi havde håbet på.

2025-08-06 via Nuitee
L
LEILA family
10
Pros:

Staff were super helpful. They recommended different activities and booked transport that was reasonably priced. The penthouse was coean, spacious and comfortable. The hotel was within walking distance to the old market and night market. We would definitely recommend this hotel.

2025-07-11 via Nuitee
O
Osman bahri
10
Excellent
Pros:

Very friendly staff, good breakfast,
Close to city center

2025-06-11 via Nuitee
C
Christoph family_with_children
10
Pros:

Schöne Hotelanlage mit zentralem Pool, gut ausgestattete Zimmer, angenehmes Frühstücksrestaurant mit leckerem Frühstück kambodschanisch und europäisch, freundliches und stets zuvorkommendes Personal, Zentrum mit Tuk Tuk oder auch zu Fuß gut erreichbar, alles in allem das beste Hotel auf unserer Rundreise, klare Empfehlung

2025-03-02 via Nuitee
C
Christoph
10
Pros:

Sehr schönes modernes Hotel mit großartigem Pool, sehr sauber und gepflegt, leckeres Frühstück mit kambodschanischen Elementen, große schöne Zimmer it Klimaanlage und super engagiertes Personal. Nur 15 Minuten zu Fuß ins absolute Stadtzentrum oder TukTuk 1 USD in 2 Minuten, guter Startpunkt für die Ausflüge nach Angkor, Preis Leistung passen hier einfach, ich bin jetzt schon zum zweiten Mal hier, immer wieder sehr gut

2025-03-02 via Nuitee
M
M E
10
Well Located and Excellent Value
Pros:

Given the price point of this hotel, I couldn’t fault it.
The staff were very welcoming and extremely obliging.
Spotlessly clean room with plenty of space.
Well located and in a reasonably quiet location.
Nice pool area.

2025-02-10 via Nuitee
M
Mark
10
Pros:

Spacious, modern, and impeccably clean rooms. Superb staff. A beautiful pool. Massage treatment was excellent. Close to many things you would need, though the neighbourhood is more geared to budget/hostel travellers. The up-market district is a fifteen-minute.

2024-12-30 via Nuitee
A
Ann
10
Would stay here again
Pros:

We had an excellent stay at Phka Chan Hotel. The service was always excellent & everyone worked very hard to make sure we were comfortable & well cared for. It was very hot & we appreciated being met immediately & given cold cloths after being out & about. We enjoyed the pool & the breakfasts were very good too.

2024-02-15 via Nuitee
L
LAURENCE
10
Visite Siem reap
Pros:

Très bon hôtel , confortable et très agréable

2024-01-21 via Nuitee
V
Verified traveler
10
Pros:

This stay was a great experience! Staff was very friendly and accommodating. Anything we needed, they were ready to help.

2023-12-30 via Nuitee
T
tomoko
10
Pros:

レストランの朝食がとても美味しい。クイッティウのスープが美味しい。スタッフのスキルが高くて良い。皆んなの笑顔が素敵。

2023-09-06 via Nuitee
M
Mark
10
All round comfortable hotel with great service.
Pros:

The Phka Chan Hotel is in a quiet area just off Sok San Road and only a safe 5 minute walk from the Pub Street area. I was upgraded to a suite which was excellent and very roomy. It had a large shower area along with a free standing bath in a very large bathroom. The breakfast choice was varied but even so the Hotel manager asked if there was anything I wanted to be added to the menu to make my stay more pleasurable. I made use of the hotel’s spa and found the authentic Swedish massage refreshing. BUT above the hotel made me feel very comfortable from check in to check out. The hotel manager and all her staff are super friendly and couldn’t do enough for me and all their guests. I would definitely stay again and recommend the hotel.

2023-08-15 via Nuitee
T
Takashi friends
10
Pros:

Everything is good;)

2023-05-03 via Nuitee
P
Priya family_with_children
10
Pros:

The staff and management of Phka Chan hotel made our stay very memorable and were so accomodating to our early arrival and late checkout. On top of that their service is absolutely fantastic and we would give them more than 5 stars if possible. The location is very convenient to the town and the amenities modern and clean. We would love to stay here again if we are back in Siem Reap! Thank you for your great hospitality Phka Chan!!

2023-04-03 via Nuitee
Y
YURIKA friends
10
Pros:

Nice design, service was really nice!

2023-03-12 via Nuitee
C
Claudio
10
Pros:

The staff are all so pleasant and accommodating. Lovely energy from all and tranquil atmosphere in the middle of town. Loved it so much I extended my stay another day.

2022-12-13 via Nuitee
S
Sokha
10
Pros:

Clean, friendly, and helpful staff. Nice clean pool area! Would stay again!

2020-09-25 via Nuitee
D
David
10
Pros:

Very nice hotel with great staff & pool. Unfortunately the beds are terrible. For sure not 5 stars standard for the beds

2020-03-21 via Nuitee
J
Julia
10
Pros:

My husband and I had a great stay here. The staff was incredibly friendly, very clean, and easy walking distance to Pub Street.

2020-03-03 via Nuitee