WelcomINNS Ottawa

Hotels
8.3 (3539 reviews)
1220 Michael Street , Ottawa , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 3539 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
A
Alborz • family_with_children • no
7
2026-03-07 • via Nuitee
L
LAURENT • extended_group • fr
8
2026-03-06 • via Nuitee
D
du • family_with_children • ca
8
Pros:

简单手续，方便快捷

Cons:

隔音差，

2026-03-06 • via Nuitee
S
SOSSOU • family_with_children • ca
9
Pros:

.

Cons:

.

2026-03-06 • via Nuitee
D
Daman • family_with_children • ca
8
Je recommande
Pros:

Personnel accueillant et souriant, chambre très propre

Cons:

Le ventilateur était bruyant

2026-03-06 • via Nuitee
E
Etienne • family_with_children • ca
10
2026-03-06 • via Nuitee
D
Denis Junior • family_with_children • ca
8
2026-03-06 • via Nuitee
A
Anton • family_with_children • ca
7
Pros:

Comfortable beds
Clean rooms

Cons:

The plumbing in bathroom is in a bad shape
Ventilation in the room was poor

2026-03-05 • via Nuitee
T
Teddy • couple • ca
8
2026-03-05 • via Nuitee
Z
Zhan • solo_traveller • ca
10
2026-03-05 • via Nuitee
A
Anastasiia • solo_traveller • ca
9
2026-03-04 • via Nuitee
A
Anastasiia • solo_traveller • ca
9
Thank you to the front desk host Mira
Pros:

The hotel is good for its price. Nice breakfast, clean rooms and friendly staff. Especially I would like to thank front desk host Mira, who helped me resolve an issue of my own creation very quickly and efficiently, she also was very kind and welcoming throughout my whole stay of back to back reservations in general.

2026-03-04 • via Nuitee
R
Reza • family_with_children • ca
10
Pros:

Very good service

Cons:

Nothing

2026-03-04 • via Nuitee
E
Erin • couple • ca
8
Pros:

Close to the Lone Star, Boston Pizza and the St Laurent Mall.
Breakfast was included.

2026-03-04 • via Nuitee
R
Rebecca • family_with_children • ca
10
2026-03-02 • via Nuitee
D
David • family_with_children • es
8
2026-03-02 • via Nuitee
A
Alessia • couple • mt
10
Breve ma piacevole
Pros:

Tutto, dalla pulizia all’accoglienza dello staff

Cons:

N/A

2026-03-01 • via Nuitee
B
Bryan • extended_group • ca
6
2026-02-28 • via Nuitee
K
kizola • couple • ca
8
2026-02-27 • via Nuitee
B
Braimah • solo_traveller • ca
9
2026-02-26 • via Nuitee