WelcomINNS Ottawa

Hotels
8.3 (3763 reviews)
1220 Michael Street , Ottawa , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 3763 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
S
stone • solo_traveller • ca
10
Pros:

The friendliness of the staff is amazing. Room was great. Breakfast was very good. Very clean hotel.

2026-06-27 • via Nuitee
H
Hilaman • family_with_children • ca
8
Good
Pros:

Good

Cons:

Good

2026-06-26 • via Nuitee
B
Bruno • family_with_children • ca
6
Pros:

Petit déjeuner, la propriété

Cons:

Le frigo ne fonctionnait pas, la pression des WC est faible

2026-06-22 • via Nuitee
M
María Victoria • family_with_children • ca
8
Pros:

Good location and facilities.

Cons:

The customer service could be better from the staff.

2026-06-22 • via Nuitee
H
Humphrey • couple • ca
8
Excellent
Pros:

I basically liked everything about the hotel

2026-06-22 • via Nuitee
P
Philip • extended_group • gb
10
2026-06-19 • via Nuitee
P
Phil • solo_traveller • ca
8
2026-06-19 • via Nuitee
C
Catherine • couple • fr
8
2026-06-17 • via Nuitee
P
Perret • family_with_children • ar
7
no apto para descansar
Pros:

facil acceso

Cons:

muy pobre desayuno, y camas muy malas

2026-06-16 • via Nuitee
D
Dany%20 • extended_group • ca
6
Correct
Pros:

Confort

Cons:

Rien

2026-06-13 • via Nuitee
D
Dharam • solo_traveller • ca
10
Pros:

I really appreciate the help and comprehension of the reception staff special thanks to the lady Waiting for us to clean our room. Breakfast was wonderful 💯

2026-06-13 • via Nuitee
T
Thomas Mcalister • solo_traveller • au
1
Pros:

Getting out .

Cons:

On arrival stairs up .no lifts.
Reception girl put me in basement, down more than 20 steps . I should left but thought of shifting my 19kg case back up stairs, I decided to stay one of the worst places I stayed at.

2026-06-12 • via Nuitee
S
Seyed Yaser • family_with_children • gb
7
Not bad
Pros:

Clean room

Cons:

Not good staff

2026-06-12 • via Nuitee
B
Bibek • couple • np
8
2026-06-11 • via Nuitee
O
onuchukwu • solo_traveller • ca
9
Good value for money!
Pros:

The bed sheets were sparkling white!.
The facilities in the room all functioning well.

Cons:

The complimentary breakfast was too poor.

2026-06-11 • via Nuitee
P
Pierre Yves • couple • ca
8
Pros:

Très bien, propre. Chambres rénovées.

2026-06-11 • via Nuitee
E
Eduardo • couple • ca
9
Pros:

Breakfast was good , staff was very friendly, I forgot my toothpaste, so I called to ask if they had any. The staff came to my door and provided me

2026-06-11 • via Nuitee
J
John • couple • ca
9
2026-06-10 • via Nuitee
J
Jagvir Kaur • family_with_children • ca
9
2026-06-10 • via Nuitee
E
Elizabeth • extended_group • ca
9
2026-06-10 • via Nuitee