WelcomINNS Ottawa

Hotels
8.3 (3728 reviews)
1220 Michael Street , Ottawa , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 3728 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
A
Alain family_with_children fr
9
Bon rapport qualité/prix, séjour agréable.
Pros:

Le petit déjeuner est assez varie, à volonté et copieux. Le personnel est sympa et aux petits soins.
Un emplacement de parking est toujours disponible.
La localisation de l établissement est bien, proche de l autoroute.

Cons:

Les ascenseurs sont un peu capricieux (portes restent fermées, ne s arrête pas au bon niveau...) mais rien de grave.
La consigne de 50 dollars pris sur la carte de crédit n est pas restituée de suite au moment du départ.
Il faudrait signaler ce dépôt de consigne sur le site Booking.

2026-06-06 via Nuitee
Y
Yves couple be
8
2026-06-05 via Nuitee
A
Andre family_with_children ca
9
Pros:

Clean and comfortable

2026-06-05 via Nuitee
K
KAMAL family_with_children sa
10
مكان اقامة جميل سيكون ضمن اختياراتي القادمة
Pros:

الموقع مميز وفريق العمل متعاون

Cons:

السعر مرتفع قليلا

2026-06-04 via Nuitee
J
Jan solo_traveller de
9
Pros:

Preis/Leistung absolut in Ordnung
Zimmer groß, sauber und gut ausgestattet

Cons:

Frühstück sehr minimal
Wände dünn, Zimmer sehr hellhörig

2026-06-03 via Nuitee
S
Shari family_with_children ca
10
Great value. Would definitely stay here again
Pros:

We were pleasantly surprised with the cleanliness and comfort of this budget hotel. Check in was friendly- beds were comfortable - ice machine in basement - breakfast better than expected great value

2026-06-03 via Nuitee
J
John couple ca
9
Pros:

Good value for money, good breakfast.

2026-06-02 via Nuitee
J
Julie solo_traveller ca
6
Cons:

Getting stuck in elevator

2026-05-30 via Nuitee
O
Omotoyosi couple gb
9
Lovely
Pros:

Everything including the breakfast

Cons:

Nil

2026-05-30 via Nuitee
I
Ilaria solo_traveller it
8
2026-05-28 via Nuitee
D
Devinder couple ca
10
beautiful place , very good stay, Enjoyed Breakfast
Pros:

Perfect Location, ample parking space, good variety of breakfast.

Cons:

the checkin and check out time......... its not even 20 hrs of booking in day

2026-05-27 via Nuitee
M
Mary couple ca
9
Good value for the money
Pros:

Staff are always friendly and helpful. Price is very reasonable, We stayed for the Ottawa marathon weekend and most hotel prices were up but this one stayed the same. Breakfast is decent and nice to be within walking distance of the mall, easy to get onto highway 417.

Cons:

Our room was next to elevator so we could hear people getting off and on but got used to it.

2026-05-26 via Nuitee
L
Lise solo_traveller ca
8
2026-05-26 via Nuitee
N
Nasim couple ca
10
2026-05-26 via Nuitee
S
Syed Sajid solo_traveller qa
9
Great location
Pros:

The rooms are clean and updated. Beds are comfortable. Location is central and close to the highway.

Cons:

One of the elevators needs maintenance. Breakfast space can be expanded.

2026-05-25 via Nuitee
M
malise chantal solo_traveller ca
9
Excellent
Pros:

Cadre

Cons:

La flambée des prix

2026-05-25 via Nuitee
D
Dominique couple ca
9
Pros:

Propreté

Cons:

Le déjeuner est très simple

2026-05-25 via Nuitee
M
Maély couple ca
9
2026-05-25 via Nuitee
R
Rahul family_with_children ca
8
2026-05-25 via Nuitee
M
MireilleDar family_with_children ca
9
Pros:

L'emplacement, le rapport qualité-prix, le personnel aimable et serviable

2026-05-25 via Nuitee