WelcomINNS Ottawa

Hotels
8.3 (3628 reviews)
1220 Michael Street , Ottawa , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 3628 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
R
Roumaissaa • couple • ca
7
2026-04-17 • via Nuitee
B
Bolton • couple • ca
8
A clean, serviceable hotel, nothing fancy. Sad little “fitness” room with treadmill, bench, and some weights. Great valu
Pros:

Clean room, friendly reception staff. Shopping mall and restaurants close by.

Cons:

A bit tricky to get to. Lots of trash in empty lot next door, which is too bad as it gives the area a sketchy feel. Not a lot of amenities.

2026-04-15 • via Nuitee
P
Pamela • couple • ca
8
2026-04-14 • via Nuitee
A
Alik • couple • ca
8
Cons:

Tout était beau à part la tête du lit qui était poussière avec des morceaux de papier

2026-04-13 • via Nuitee
O
Okendembo • solo_traveller • cd
9
2026-04-13 • via Nuitee
H
Hermann jules • solo_traveller • ca
8
Pros:

La propreté de la chambre et le petit déjeuner

Cons:

Le bruit de la thermopompe qui fait trop de bruit pendant le fonctionnement

2026-04-13 • via Nuitee
O
Okendembo • family_with_children • cd
9
2026-04-13 • via Nuitee
L
Ligia • couple • ca
9
Cons:

Everything was great about my stay except for the fact that I had asked for a quiet and kid free room but unfortunately they put us right by the elevator. There was a lot of noise in the morning.

2026-04-13 • via Nuitee
S
sosa • solo_traveller • ca
10
Placentera
Pros:

Habitación muy cómoda y limpia y la ubicación ideal

Cons:

Todo estuvo muy bien en el Hotel

2026-04-12 • via Nuitee
M
Melanie • solo_traveller • ca
7
Included breakfast very low quality including the coffee, but room and hotel overall clean and comfortable stay!
Pros:

Location, confortable bed, friendly staff, clean overall.

Cons:

The Keurig coffee in room not working, the included breakfast was very mediocre (unhealthy- choice of food available could be upgraded) and coffee was bad.

2026-04-11 • via Nuitee
S
Samir • couple • ca
4
Ça passe
Cons:

Le bruit des clients ci comme et avec toi dans la même chambre j’ai pas dormi et eux il parle fort . En général pas désolation du bruit

2026-04-11 • via Nuitee
K
Kevon • solo_traveller • ca
8
Pros:

Clean

2026-04-10 • via Nuitee
G
Gr • family_with_children • ca
10
2026-04-07 • via Nuitee
T
Thomas • family_with_children • ca
9
2026-04-07 • via Nuitee
D
David • family_with_children • ca
9
2026-04-07 • via Nuitee
D
Daniel • family_with_children • es
8
2026-04-05 • via Nuitee
• solo_traveller • ca
8
2026-04-03 • via Nuitee
M
Ma Romie • couple • ca
10
2026-04-02 • via Nuitee
M
Michelle • family_with_children • ca
10
2026-03-30 • via Nuitee
F
Farboad • solo_traveller • ca
9
Pros:

The parking lot it was great now the room it close to your car :) and the Queen bed was so comfy! The price was great too

2026-03-29 • via Nuitee