WelcomINNS Ottawa

Hotels
8.3 (3894 reviews)
1220 Michael Street , Ottawa , ca
+1 613-748-7800

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Limited breakfast
Confusing parking
Some dated rooms

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness in multiple reviews.
Service
9.2
Staff mentioned as friendly and welcoming.
Location
8.7
Convenient location close to transport and attractions.
Room Quality
8.2
Rooms noted as clean and comfortable, but some dated features.
Amenities
8.2
Amenities were adequate although there is room for improvement.
Value for Money
8.5
Generally good value for the price paid.
Food and Beverage
7.2
Breakfast limited and needs improvement.
Overall Experience
8.7
Overall positive experience, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:36

Property Description

Convenient Location
Located just minutes outside of downtown Ottawa and off Highway 417, WelcomINNS Ottawa offers a prime location for both business and leisure travelers.

Nearby Attractions
With easy access to area highways, guests can explore popular attractions such as the University of Ottawa and the St. Laurent Shopping Centre, all within a short distance from the hotel.

Complimentary Amenities
Start your day right with a free continental breakfast and take advantage of the on-site fitness area before heading out to explore the city.

Experience comfort and convenience at WelcomINNS Ottawa. Book your stay now for a memorable trip to Ottawa!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A valid credit card is required upon arrival. A pre-authorization will be taken to cover the cost of the room and taxes.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.


Please note that this hotel does not accept pre-paid credit cards at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YOW

Location

Guest Reviews

8.3
Based on 3894 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.7
S
Sandrine • extended_group • ca
10
2026-08-29 • via Nuitee
J
Julie • family_with_children • ca
10
2026-08-28 • via Nuitee
A
Anabel • solo_traveller • us
10
Pros:

Me gusto la higiene buen desayuno

2026-08-28 • via Nuitee
K
KAMRAN • family_with_children • ca
9
Highly recommend, reasonably price
Pros:

Overall was very good. Breakfast was good

Cons:

Nothing

2026-08-27 • via Nuitee
E
Ezechiel • couple • ca
10
2026-08-27 • via Nuitee
Z
Zoheir • family_with_children • ca
9
2026-08-27 • via Nuitee
M
Matthew • solo_traveller • ca
7
2026-08-27 • via Nuitee
R
Ruxandra • solo_traveller • ca
9
2026-08-27 • via Nuitee
R
Rana akash • extended_group • ca
9
2026-08-26 • via Nuitee
G
Giovanni • solo_traveller • co
1
2026-08-26 • via Nuitee
B
Bell • solo_traveller • ca
9
Pros:

I like the room the bed very comfortable
The breakfast very good.

Cons:

I didn't like that the room smell like cigarettes.

2026-08-25 • via Nuitee
L
Louise • couple • ca
8
Agréable
Pros:

La propreté des lieux la gentillesse du personnel

Cons:

Il y avait beaucoup trop de monde pour le déjeuner et je trouve le local trop petit

2026-08-25 • via Nuitee
N
nyemba • couple • ca
10
Un bon accueil
Pros:

Organisation et accueil.

Cons:

Rien

2026-08-25 • via Nuitee
N
Ndungutse • solo_traveller • ca
10
Pros:

Super merci

Cons:

Rien

2026-08-24 • via Nuitee
R
Robert • family_with_children • ca
10
Très beau voyage !
Pros:

Tout a été parfait !

Cons:

Rien.

2026-08-24 • via Nuitee
G
Gilles • couple • ca
8
Pros:

La chambre était très propre.
Le petit frigo permet de garder plusieurs choses au frais.
L'offre du petit déjeuner est raisonnable compte tenu du prix payé pour la chambre

Cons:

Il n'y avait pas de sofa même si l'espace était suffisante.
Il y a que de grosses oreillers (4), un choix de plus petites oreillers aurait été apprécié.
La salle du petit déjeuner est minuscule.

2026-08-23 • via Nuitee
P
Patrick • solo_traveller • ca
9
2026-08-23 • via Nuitee
A
Aurelie • family_with_children • ca
9
Agréable et idéal pour nos besoins
Pros:

L’accueil, petit déjeuner varié, emplacement

2026-08-23 • via Nuitee
O
Omotayo • family_with_children • ca
10
2026-08-23 • via Nuitee
I
Ilhem • family_with_children • ca
9
Pros:

Personnel très sympathique. Emplacement proches de plusieurs commerces et centre d’achat

Cons:

Attention à la propreté et l’odeur du renfermer

2026-08-23 • via Nuitee