Holiday Inn Ottawa East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (1471 reviews)
1199 Joseph Cyr Street, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Dirty rooms
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.79
Multiple reviews indicated rooms were dirty and not properly cleaned.
Service
8.76
Some guests mentioned kind staff, but others reported rudeness.
Location
7.8
Guests found it convenient but noted it was not close to attractions.
Room Quality
8.25
Rooms were generally described as comfortable with some issues noted.
Amenities
8.28
Amenities were mentioned positively, but coffee and breakfast options were lacking.
Value for Money
7.24
High prices for limited services led to complaints about value.
Food and Beverage
6.79
Many guests commented on the poor quality of breakfast offerings.
Overall Experience
9.26
Despite some issues, many guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:49

Property Description

Convenient Location and Amenities
Situated near the Trans-Canada Highway, the Holiday Inn Ottawa East offers free on-site parking, a restaurant, and free WiFi in every room.

Comfortable Rooms and Entertainment
Each room features a large window for natural light, a 42" HDTV, and a coffee maker.

Dining and Business Services
Myra's Restaurant serves a variety of dishes and drinks, while guests can utilize the on-site business center for their needs.

Experience comfort and convenience at Holiday Inn Ottawa East. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Please note that the property does not accept traveler's checks.

Cash deposits are not accepted. Guests must provide a valid credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 1471 reviews
Cleanliness: 6.79
Service: 8.76
Location: 7.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 9.26
F
Farboad • solo_traveller • ca
6
2026-02-14 • via Nuitee
N
Nabil • couple • ca
8
2026-02-12 • via Nuitee
C
Chantal • family_with_children • ca
7
2026-02-11 • via Nuitee
D
Didier • solo_traveller • ca
8
2026-02-10 • via Nuitee
H
Harry • solo_traveller • au
9
2026-01-29 • via Nuitee
Z
Zhuohua • couple • ca
6
2026-01-26 • via Nuitee
P
Pedro Paulo • solo_traveller • ca
10
2026-01-23 • via Nuitee
L
Leif • solo_traveller • us
10
2026-01-22 • via Nuitee
B
Billal • couple • ca
5
2026-01-21 • via Nuitee
L
Lind • extended_group • ca
1
2026-01-21 • via Nuitee
B
Brigitte • couple • ca
10
Très bien
Pros:

Tou déjà plusieurs visites

Cons:

À l accueil pas de personne qui parle français

2026-01-20 • via Nuitee
J
jim • family_with_children • ca
10
2026-01-20 • via Nuitee
B
Bipul • extended_group • ca
10
2026-01-20 • via Nuitee
L
Lucien • family_with_children • ca
8
2026-01-19 • via Nuitee
S
Shirley • couple • ca
10
A very pleasant stay-would stay there again if the need arose.
Pros:

Breakfast was excellent. All the services met our expectations.

2026-01-19 • via Nuitee
T
Teniel • family_with_children • ca
10
2026-01-19 • via Nuitee
J
Joan • extended_group • ca
10
Pros:

Everything was great.

2026-01-19 • via Nuitee
S
Suzanne • family_with_children • ca
8
2026-01-19 • via Nuitee
B
Bonnie • family_with_children • ca
6
Good
Pros:

The location, size of the room and breakfast.

Cons:

The toilet doesn’t work well - hard to flush

2026-01-19 • via Nuitee
S
Sierra • family_with_children • ca
1
Summary: Our stay was ruined by a dangerous condition that led to an injury. I need to speak with someone about this in
Pros:

The location was convenient, but that's about it.

Cons:

My niece stepped on a piece of metal sticking out of the carpet and cut her foot. This is a major safety hazard.

2026-01-19 • via Nuitee