Holiday Inn Ottawa East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (1471 reviews)
1199 Joseph Cyr Street, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Dirty rooms
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.79
Multiple reviews indicated rooms were dirty and not properly cleaned.
Service
8.76
Some guests mentioned kind staff, but others reported rudeness.
Location
7.8
Guests found it convenient but noted it was not close to attractions.
Room Quality
8.25
Rooms were generally described as comfortable with some issues noted.
Amenities
8.28
Amenities were mentioned positively, but coffee and breakfast options were lacking.
Value for Money
7.24
High prices for limited services led to complaints about value.
Food and Beverage
6.79
Many guests commented on the poor quality of breakfast offerings.
Overall Experience
9.26
Despite some issues, many guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:49

Property Description

Convenient Location and Amenities
Situated near the Trans-Canada Highway, the Holiday Inn Ottawa East offers free on-site parking, a restaurant, and free WiFi in every room.

Comfortable Rooms and Entertainment
Each room features a large window for natural light, a 42" HDTV, and a coffee maker.

Dining and Business Services
Myra's Restaurant serves a variety of dishes and drinks, while guests can utilize the on-site business center for their needs.

Experience comfort and convenience at Holiday Inn Ottawa East. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Please note that the property does not accept traveler's checks.

Cash deposits are not accepted. Guests must provide a valid credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 1471 reviews
Cleanliness: 6.79
Service: 8.76
Location: 7.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 9.26
S
steeve • couple • ca
5
Cons:

Très bruyant, party dans les corridors, des enfants qui claquent les portes sans arrêt, les employés de chambre étaient présents et ils n’ont rien fait

2026-03-26 • via Nuitee
Y
Yvon • couple • ca
9
Pros:

Close to people I wanted to visit

Cons:

The parking was full
Was very hard to find

2026-03-24 • via Nuitee
F
François • family_with_children • ca
10
Très bien 👍
Pros:

La propreté, le restaurant et le personnel. Tout était parfait à notre humble avis.

Cons:

Pas rester assez longtemps pour avoir un commentaire là-dessus 😁😁😁

2026-03-23 • via Nuitee
K
K • family_with_children • ca
3
2026-03-23 • via Nuitee
M
Marcel • couple • ca
10
2026-03-22 • via Nuitee
C
Charlene • solo_traveller • ca
10
Will be back
Pros:

Everything the bed was comfortable, the staff helpful and so nice, the food was good in the morning

Cons:

Not a thing it was perfect

2026-03-22 • via Nuitee
S
Solomon • couple • ca
8
Pros:

Good breakfast

2026-03-20 • via Nuitee
M
mary • family_with_children • ca
10
Pros:

The rooms were cleaned daily. Bathroom were restocked with clean towels and toilet paper.

Cons:

All was good

2026-03-19 • via Nuitee
C
Chukwumuenya Kenneth • couple • gb
7
2026-03-18 • via Nuitee
H
Hélène • solo_traveller • ca
9
Bien
Pros:

Emplacement. Restaurant et service clients

Cons:

Salle de bain propre mais moyen pour le bain un peu écaillé

2026-03-17 • via Nuitee
S
stephen • family_with_children • ca
9
2026-03-16 • via Nuitee
T
TIN YI • family_with_children • ca
7
2026-03-11 • via Nuitee
E
ezAMahis • family_with_children • ca
8
2026-03-10 • via Nuitee
C
Christeve Apollo • family_with_children • ph
7
Good
Pros:

Service

Cons:

Cleanliness

2026-03-10 • via Nuitee
J
Joe • couple • ca
10
2026-03-09 • via Nuitee
T
Theresa • couple • ca
10
It was good nite sleep
2026-03-09 • via Nuitee
M
Marie-Audrey • family_with_children • ca
10
Pros:

L’hôtel est près de toutes les activités, le personnel est vraiment sympathique et les déjeuners étaient délicieux et variés.

2026-03-07 • via Nuitee
E
Ethan • solo_traveller • ca
10
Loved it. Would visit again.
Pros:

Nice warm pool

Cons:

Lighting in room was a little dark

2026-03-05 • via Nuitee
C
Chantal • family_with_children • ca
7
2026-03-05 • via Nuitee
P
paul • family_with_children • ma
9
2026-03-03 • via Nuitee