V Capri Palm Springs, a Dolce by Wyndham

Hotels
•
Dolce Hotels & Resorts
7.5 (911 reviews)
333 East Palm Canyon Drive , Palm Springs , us
+1 760-338-9338

listing image 1
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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, convenient location (close to downtown)
Friendly and accommodating staff
Good value / affordable price
Adults-only pool and multiple pool options
Modern design and pleasant outdoor areas
Spacious rooms and nice-sized beds (reported by some)
Cons:
Significant cleanliness issues (cockroach report, stained towels, dirty pool furniture)
Maintenance problems (worn/stained lounge cushions, broken ice machines, hot tub jets not working)
Noise issues (loud AC, hearing neighbors, construction/roof work)
Room comfort problems (uncomfortable beds, limited seating, open-shower draft)
Inconsistent management/occasional poor customer service and unresponsiveness
Limited F&B hours (bar/restaurant close early in off-season)

Categories

Cleanliness
5
Multiple reviewers mentioned serious cleanliness issues: cockroach infestation, stained towels and lounge cushions, dirty pool and patio furniture, and generally run-down/poorly maintained areas.
Service
8.5
Service is generally praised — several guests call staff friendly, kind and accommodating (e.g., ground-floor requests fulfilled); however a few reports note poor management, unresponsive staff and a bored front-desk agent.
Location
9
Location repeatedly described as excellent and convenient (close to downtown), frequently cited as a primary positive across reviews.
Room Quality
6
Rooms are a mixed bag: some mention good-sized rooms and modern finishes, but many note uncomfortable beds, noisy AC, lack of seating, open-shower drafts, thin walls (can hear neighbors) and in one case infestations.
Amenities
7
Property amenities (two pools, adults-only area, spa/hot tub, bar, small gym) are present and appreciated, but guests report maintenance/availability problems (dirty pool, hot tub jets not working, ice machines down, early/limited bar/restaurant hours, torn pool furniture).
Value for Money
8
Several reviewers call the hotel affordable or a great value for the price, making it a good budget choice despite some maintenance and cleanliness issues.
Food and Beverage
7.5
Bar and on-site restaurant are available and enjoyed by some; complaints include limited hours (bar/restaurant closing early in off-season) and limited in-room coffee options.
Overall Experience
9
Overall impressions skew positive primarily due to location, price and friendly staff, though these are tempered by recurring cleanliness and maintenance complaints that impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 08:16

Property Description

Luxurious Accommodations
Experience comfort in every room furnished with a desk, flat-screen TV, and private bathroom. Relax with free toiletries and enjoy the convenience of room service and air conditioning.

Dining Options
Savor delectable American cuisine at the on-site restaurant with options for vegetarians, dairy-free, and vegans. Start your day with a delightful meal before exploring Palm Springs.

Convenient Location
Explore nearby attractions such as O'Donald Golf Course and Palm Springs Convention Center. With private parking available and a 24-hour front desk, your stay at V Palm Springs will be hassle-free.

To book your luxurious stay at V Palm Springs, visit our website or call our 24-hour front desk.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Location

Guest Reviews

7.5
Based on 911 reviews
Cleanliness: 5
Service: 8.5
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
H
Helena • couple • us
10
Wonderful Staff
Pros:

I’ve stayed at The V Capri Hotel several times now, and every experience has been wonderful. However, my most recent stay was truly exceptional, thanks to the incredible staff.

Savannah, Eddie, and Ana at the front desk went above and beyond to make everything extra special for me. Gilberto, from maintenance, was equally fantastic, quickly and effortlessly taking care of anything I needed in my room.

The entire housekeeping staff deserves recognition as well. Everyone was welcoming, attentive, and genuinely wonderful.

There are plenty of places to stay in Palm Springs, but I cannot recommend The V Capri Hotel highly enough. The rooms and location are great, but it’s the people who make this place special. The staff alone are reason enough to come back. I look forward to my next stay

2026-10-31 • via Nuitee
M
Maricela • family_with_children • us
10
Fun in the sun and relaxation
Pros:

GIGi restaurant amazing food. Staff very professional and welcoming.

Cons:

I had only one night I wish I could stay longer.

2026-10-27 • via Nuitee
L
Luis • couple • us
10
2026-10-25 • via Nuitee
R
Ryan • couple • fr
10
2026-10-24 • via Nuitee
M
Matt • couple • us
1
2026-10-19 • via Nuitee
H
Hourt • couple • us
6
Wouldn't be my first choice again but the hotel did its job for a last minute booking.
Pros:

Location was great. right in the middle of everything and easy to find and get to. Check in was simple and quick.

Cons:

the room/bathroom could have been a lot cleaner. there was a lot of junk build up in our shower head and in the shower overall, along the shower walls and the facets. It didn't feel clean. The room was fine except the bed wasn't that comfortable for us and it squeaked a ton. There is a lot of comments out the AC - yes it is older, a bit lout and it could be updated but i get it. It is an older room that got a face life. If you like white noise, the AC isn't too bad.

2026-10-19 • via Nuitee
P
Priskila • couple • us
1
Cons:

Bed bugs. Didnt even stay the night and they didn’t want to refund my money.

2026-10-14 • via Nuitee
P
Pia • couple • us
5
2026-10-14 • via Nuitee
J
Jason • couple • us
3
Pros:

Nice

Cons:

I paid for the room in full on booking.com. When I checked into the hotel I gave my credit card for a $200 hold for the room, no problem.
When I checked out and on my way to the airport the hotel charged me the day before and the day I checked out, 2 different charges UNRELATED to the hold on my credit card, totalling over $400+.
I called the hotel immediately and the workers had no explanation for me on why this had happened, and that they needed to speak to a manager. Still no call back or charge back or an explanation. The room was not left dirty, nothing was damaged. The situation has not been fixed.

2026-10-13 • via Nuitee
J
Julie • couple • gb
7
Comfortable and convenient for us but a little out of town
Pros:

Convenient for where we wanted to be

Cons:

Noisy air conditioning

2026-10-10 • via Nuitee
K
KYDYRKHAN • couple • us
1
2026-10-08 • via Nuitee
H
Heather • extended_group • us
1
I would never stay there again and would never recommend to anyone
Pros:

The pool bar

Cons:

It’s like a motel 6
Management is horrible
Customer service is horrible

2026-09-10 • via Nuitee
E
Erik • solo_traveller • us
6
Pros:

The location

Cons:

I usually stay here. The remote wasn't working and had to switch rooms. And being awaken to someone working on the roof wasn't stellar.

2026-09-08 • via Nuitee
K
Kendall • couple • us
1
Cons:

This was a terrible experience. The hotel looks nothing like the photos. It is very ran down. To make matters worse, our hotel room had a cockroach infestation and we had to leave to find somewhere else to stay. I've reached out to the hotel regarding the matter and have received no response.

2026-09-08 • via Nuitee
Z
Zavala • solo_traveller • us
9
Pros:

Excellent location

2026-09-07 • via Nuitee
J
John • solo_traveller • us
7
Great place for the price
Pros:

Nice location. Good price.

Cons:

Not enough seating accommodations in the room

2026-09-07 • via Nuitee
A
Ani • family_with_children • us
10
2026-09-07 • via Nuitee
K
Katrina • couple • gb
7
Pros:

The location and outdoor area is beautiful! Rooms a good size, bed good size! Bathroom lovely!

Cons:

You can hear people next to you and above you like there in your room

2026-09-06 • via Nuitee
P
Priscilla • couple • us
10
2026-08-25 • via Nuitee
M
Mogi • solo_traveller • us
10
2026-08-24 • via Nuitee