Courtyard Winston-Salem University

Hotels
•
Courtyard by Marriott
8.3 (285 reviews)
3111 University Parkway , Winston-Salem , us
+1 336-727-1277

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean facilities
Cons:
Room cleanliness issues
Uncomfortable beds
Some amenities need maintenance

Categories

Cleanliness
7.55
Rooms mentioned as clean, but concerns over mold and a dusty vent were noted.
Service
9.55
Staff were consistently described as friendly and helpful, creating a welcoming atmosphere.
Location
8.55
Conveniently situated for nearby attractions and facilities, with easy access for guests.
Room Quality
7.05
Mixed sentiments about room comfort and condition, with complaints about darkness and clinical feel.
Amenities
8.05
Pool and gym were highlighted positively, but some areas showed signs of wear.
Value for Money
8.05
Overall value perceived as decent, but some guests felt the experience did not meet expectations.
Food and Beverage
9.05
Breakfast offerings were well-received and praised for variety and taste.
Overall Experience
8.55
Many positive remarks, though some issues detracted from the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:24

Property Description

Convenient Location
Located just 1.6 km from Wake Forest University and 3.2 km from downtown Winston-Salem, Courtyard Winston-Salem University offers easy access to key attractions in the area.

Comfortable Accommodations
The air-conditioned rooms are tastefully decorated with warm colors and feature amenities such as a spacious work desk, coffee/tea facilities, and cable TV with movie channels, ensuring a comfortable stay for guests.

Great Facilities
Guests can take advantage of the outdoor pool, fitness room, laundry services, and 24-hour market during their stay. Additionally, the American breakfast buffet at Courtyard Cafe is the perfect way to start the day.

Experience comfort and convenience at Courtyard Winston-Salem University. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

8.3
Based on 285 reviews
Cleanliness: 7.55
Service: 9.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
J
Jelisa • couple • us
10
Pros:

Clean

Cons:

No microwave in room

2026-08-11 • via Nuitee
N
NASH • couple • us
7
2026-08-03 • via Nuitee
M
Michelle • family_with_children • us
8
A good stay and location for visiting Wake Forest University
Pros:

Staff was very friendly.

Cons:

Lobby on the smaller side.

2026-08-02 • via Nuitee
J
Jose • solo_traveller • us
9
Pros:

Most everything was great! Nice clean comfortable rooms. Great friendly staff. Nice pool.

Cons:

Kids in stairwell at 11pm. Playing loud music under the adjoining door in our room. Very frustrating.

2026-07-20 • via Nuitee
Y
Yvonne • family_with_children • us
1
Bad
Cons:

Breakfast is just unacceptable and people are rude and with zero customer orientation

2026-07-19 • via Nuitee
A
Alicia • couple • us
7
2026-07-12 • via Nuitee
H
Harold • couple • us
6
Cons:

staff insisted that i had a dog and followed me to my room and stood around my room sheets were dirty and ac smelled like it was burnt

2026-07-08 • via Nuitee
L
Lynch • solo_traveller • us
10
2026-07-07 • via Nuitee
A
Adams • couple • us
10
An outstanding experience we choose every time we are in winston salem
Pros:

Everything, beds were comfortable and we always choose to stay here

Cons:

Nothing. We loved it all.

2026-07-03 • via Nuitee
T
Tóbiás • solo_traveller • hu
8
2026-07-01 • via Nuitee
W
William • couple • us
8
Pros:

Breakfast was adequate. Service good.

2026-06-20 • via Nuitee
E
Erin • solo_traveller • us
3
Will not ever go back
Pros:

Bar guy was nice.

Cons:

Dirty. Pool was broken. Lost power at 9p then generator went out and no emergency lighting at all anywhere. It was pitch black dangerous and unsafe. Meth heads sleeping in parking lot. No complementary water tea or coffee in lobby, had to have a “ticket” to get coffee. Bathroom had hair in tub when arrived.

2026-06-18 • via Nuitee
C
Cheryl • extended_group • us
7
2026-06-11 • via Nuitee
D
Darren • couple • nz
9
2026-06-02 • via Nuitee
D
Dalton • solo_traveller • us
7
2026-05-17 • via Nuitee
S
Sadie • couple • us
10
The Courtyard was very clean, helpful and friendly. The main entrance had a nice dining area with great food options as
Pros:

Traveling from out of town, and to know our room was a minute away from the event, was perfect.

Cons:

Nothing, everything was very good.

2026-05-16 • via Nuitee
L
Lisa • solo_traveller • us
10
Great place to stay
Pros:

Everything was great

Cons:

Everything was great

2026-05-08 • via Nuitee
J
jennifer • family_with_children • us
4
Pros:

No breakfast offered

Cons:

Bedding was very dirty,

2026-05-03 • via Nuitee
L
Lakeitra • solo_traveller • us
2
Pros:

Housekeeping entered room without even knocking. She used her key and just walked in with my daughter in the bed.

2026-04-28 • via Nuitee
J
John • couple • us
8
Pros:

Great

2026-04-20 • via Nuitee