Courtyard Winston-Salem University

Hotels
Courtyard by Marriott
8.3 (253 reviews)
3111 University Parkway , Winston-Salem , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean facilities
Cons:
Room cleanliness issues
Uncomfortable beds
Some amenities need maintenance

Categories

Cleanliness
7.55
Rooms mentioned as clean, but concerns over mold and a dusty vent were noted.
Service
9.55
Staff were consistently described as friendly and helpful, creating a welcoming atmosphere.
Location
8.55
Conveniently situated for nearby attractions and facilities, with easy access for guests.
Room Quality
7.05
Mixed sentiments about room comfort and condition, with complaints about darkness and clinical feel.
Amenities
8.05
Pool and gym were highlighted positively, but some areas showed signs of wear.
Value for Money
8.05
Overall value perceived as decent, but some guests felt the experience did not meet expectations.
Food and Beverage
9.05
Breakfast offerings were well-received and praised for variety and taste.
Overall Experience
8.55
Many positive remarks, though some issues detracted from the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:24

Property Description

Convenient Location
Located just 1.6 km from Wake Forest University and 3.2 km from downtown Winston-Salem, Courtyard Winston-Salem University offers easy access to key attractions in the area.

Comfortable Accommodations
The air-conditioned rooms are tastefully decorated with warm colors and feature amenities such as a spacious work desk, coffee/tea facilities, and cable TV with movie channels, ensuring a comfortable stay for guests.

Great Facilities
Guests can take advantage of the outdoor pool, fitness room, laundry services, and 24-hour market during their stay. Additionally, the American breakfast buffet at Courtyard Cafe is the perfect way to start the day.

Experience comfort and convenience at Courtyard Winston-Salem University. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 253 reviews
Cleanliness: 7.55
Service: 9.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
P
Paige couple us
7
Pros:

Location was great

Cons:

Lots of noise from adjacent room

2026-02-13 via Nuitee
H
Henrik family_with_children se
6
2026-02-11 via Nuitee
J
Jane solo_traveller us
5
Cons:

Clearly they slapped on some paint and maybe wallpaper, moved in some furniture, and added the Marriott name. But it still felt like a highway motel. The paint didn't cover fully the old bathroom door, the toilet paper rolls were not properly installed (and therefore were unusable if you didn't want to risk the toilet paper falling off and rolling around on the bathroom floor). The check-in time of 4 PM is ridiculously late (unless you really are just hopping off the highway at the end of a day of driving for a place to sleep).

2026-01-19 via Nuitee
J
Jared couple us
10
Pros:

Clean

2026-01-19 via Nuitee
P
Pamella extended_group us
9
Would stay here again if traveling to this area.
Pros:

The room size, bathroom separated from sink area, good rug, clean wallpaper, comfortable bed, availability of restaurant on premises, very short distance to fairgrounds.

Cons:

A bottle of water in the room would have been nice.

2026-01-19 via Nuitee
R
Reed solo_traveller us
10
Pros:

Everything

Cons:

M/A

2026-01-08 via Nuitee
E
Ebony family_with_children us
10
Pros:

The atmosphere very quiet

2025-12-29 via Nuitee
N
Nicole solo_traveller us
10
2025-12-24 via Nuitee
J
Juanita family_with_children us
3
Staff were friendly...quality of care/hotel maintenance needs attention.
Pros:

Breakfast each day was great....having the hot meal option was convenient.

Cons:

The room had mold on the vent in the bathroom. We were switched and that bathroom vent was dusty moldy as well. There were no mirror in the bedroom area and no pictures or decorations on the walls. It was sterile like a prison cell.

2025-12-06 via Nuitee
R
Reed solo_traveller us
10
🥰
Pros:

Everything

Cons:

Parking

2025-12-03 via Nuitee
D
Dean solo_traveller us
9
2025-12-02 via Nuitee
S
Sanders solo_traveller us
10
My stay was relaxing and comfortable.
Pros:

The hotel room was clean. The staff was friendly. The hotel furniture was comfortable. It was quiet at night time and in the early morning hours.

Cons:

Everything was great.

2025-11-15 via Nuitee
L
Lamar solo_traveller us
10
2025-11-04 via Nuitee
I
Ingbjørg family_with_children no
8
2025-10-18 via Nuitee
J
Juan partner
10
Pros:

Clean room

2025-10-05 via Nuitee
K
Kathleen
10
Pros:

Room was clean, staff was friendly.

2025-09-30 via Nuitee
R
Rhonda
10
Pros:

Great

2025-09-23 via Nuitee
S
Steven
10
Friendly, Clean, and Quiet
Pros:

We stayed for the night. Desk clerk was very nice. Hotel was very clean and quiet. Every person working in the hotel was nice. Breakfast was good at the Bistro and the ladies working there were excellent! So very glad we chose this hotel!

2025-09-17 via Nuitee
G
Gwendolyn partner
10
Pros:

Was perfect location for our Wake Forest event

2025-09-13 via Nuitee
D
Donna family
10
Pros:

The staff was excellent. At the cafe, Phylis and Amauree made us feel at home. Phylis went above and beyond what was expected and we give her a perfect 10/10 rating.
Would highly recommend.

2025-09-07 via Nuitee