Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent spa facilities
Good location
Clean rooms
Great food
Comfortable beds
Cons:
Issues with room cleanliness
Food quality concerns
Small bathroom size

Categories

Cleanliness
8.8
Some guests reported issues with room cleanliness.
Service
10
Staff was consistently described as friendly, helpful, and going above and beyond.
Location
9.27
Some guests mentioned the hotel is a bit far from the city center.
Room Quality
9.31
Rooms are generally well-maintained, though some found the bathrooms small.
Amenities
9.76
Amenities such as the spa and gym received positive remarks.
Value for Money
9.29
Overall value perceived as good, though some felt more could be done.
Food and Beverage
8.75
Mixed feedback on food quality; some dishes were considered below expectations.
Overall Experience
10
Most guests expressed high satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:01

Property Description

Luxurious Accommodation and Dining
Experience the epitome of luxury at Sheraton Grand Tbilisi Metechi Palace, offering elegant rooms with stunning city or mountain views. Indulge in exquisite dining at Ati - Rooftop Restaurant and unwind at the on-site bar.

Convenient Amenities
Enjoy a range of amenities including free private parking, a seasonal outdoor swimming pool, and a comfortable business centre. Each room is equipped with modern conveniences like a flat-screen TV, N’espresso machine, and free toiletries.

Prime Location and Services
Located in the heart of Old Tbilisi city, our hotel is just a stone's throw away from major attractions. With a 24-hour front desk, room service, and a paid airport shuttle, we ensure a seamless and memorable stay. Book now to experience unparalleled luxury and hospitality.

Important information:

Notice to Our Valued Guests:
To enhance your stay, soft construction and low-volume renovation works will take place from February 1 to March 19. While every effort will be made to minimize disruption, occasional noise may be experienced.
Thank you for your understanding, and we appreciate your patience as we improve our facilities.Swimming pool: Closed from Tue, Sep 30, 2025 until Sat, May 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for US$30 per person per night when using an available extra bed.
    Adults stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1145 reviews
Cleanliness: 8.8
Service: 10
Location: 9.27
Room Quality: 9.31
Amenities: 9.76
Value for Money: 9.29
Food and Beverage: 8.75
Overall Experience: 10
R
ron couple il
8
2026-05-23 via Nuitee
U
Ufuk family_with_children tr
7
2026-05-23 via Nuitee
C
Charbel solo_traveller ae
10
2026-05-23 via Nuitee
U
Ufuk couple tr
7
Cons:

Erken geldiğimizde odaya almayıp.Lobide uyuya kaldığımda güvenlikler tarafından uyarılmak garip oldu.

2026-05-23 via Nuitee
K
KtoToJe solo_traveller sk
8
2026-05-22 via Nuitee
D
Dror solo_traveller il
9
Pros:

היי אהבתי את המתקנים הניקיון השרות האוכל המיקום.

Cons:

אהבתי פחות את המחירים בספא יקר לטעמי

2026-05-21 via Nuitee
S
Shaked family_with_children il
10
2026-05-20 via Nuitee
A
Ali solo_traveller ae
10
2026-05-19 via Nuitee
S
Siranush couple am
10
2026-05-18 via Nuitee
S
Slim2n couple il
10
2026-05-18 via Nuitee
M
Maksim solo_traveller ru
4
Pros:

Interior is good,room is clean

Cons:

The personal (reception) is horrible. They don't care about you. They couldn't prepare the room at our visit (despite on we arrived at 15 although the check in starts at 14:00). In addition, after 30 minutes of waiting nobody's notify us that room is ready until my wife asked receptionist directly.

Also the pool was cold for children, and seems the sauna wasn't working.

The room: We booked for 4 persons and no dental kit was provided, only one robe and 2 towels.

Don't worth money we spent for this hotel

2026-05-17 via Nuitee
A
Aviv solo_traveller il
9
2026-05-17 via Nuitee
A
antonyan solo_traveller am
8
Nice hotel, but overpriced for the level of service.
Pros:

Beautiful hotel with nice views, clean rooms, good spa and tasty breakfast.

Cons:

The staff barely spoke Russian and could not see that the hotel was already paid for. They asked us to pay the full amount again as a deposit, and the refund process the next day was difficult. For such an expensive hotel, the service should be better.

2026-05-16 via Nuitee
G
Glen couple us
10
excellent
Pros:

We were upgraded to a big room. Breakfast was excellent.

Cons:

None

2026-05-14 via Nuitee
S
Suh solo_traveller us
9
2026-05-12 via Nuitee
J
John solo_traveller my
9
Pros:

All great, no complaints.

Cons:

Location

2026-05-11 via Nuitee
A
Amir solo_traveller il
10
Pros:

Everything was on point

2026-05-10 via Nuitee
M
Marc solo_traveller es
10
2026-05-09 via Nuitee
L
Lior solo_traveller il
10
2026-05-08 via Nuitee
E
Emin family_with_children az
10
Sheraton style, georgian touch
Pros:

Great place
Excellent staff

2026-05-08 via Nuitee