Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent spa facilities
Good location
Clean rooms
Great food
Comfortable beds
Cons:
Issues with room cleanliness
Food quality concerns
Small bathroom size

Categories

Cleanliness
8.8
Some guests reported issues with room cleanliness.
Service
10
Staff was consistently described as friendly, helpful, and going above and beyond.
Location
9.27
Some guests mentioned the hotel is a bit far from the city center.
Room Quality
9.31
Rooms are generally well-maintained, though some found the bathrooms small.
Amenities
9.76
Amenities such as the spa and gym received positive remarks.
Value for Money
9.29
Overall value perceived as good, though some felt more could be done.
Food and Beverage
8.75
Mixed feedback on food quality; some dishes were considered below expectations.
Overall Experience
10
Most guests expressed high satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:01

Property Description

Luxurious Accommodation and Dining
Experience the epitome of luxury at Sheraton Grand Tbilisi Metechi Palace, offering elegant rooms with stunning city or mountain views. Indulge in exquisite dining at Ati - Rooftop Restaurant and unwind at the on-site bar.

Convenient Amenities
Enjoy a range of amenities including free private parking, a seasonal outdoor swimming pool, and a comfortable business centre. Each room is equipped with modern conveniences like a flat-screen TV, N’espresso machine, and free toiletries.

Prime Location and Services
Located in the heart of Old Tbilisi city, our hotel is just a stone's throw away from major attractions. With a 24-hour front desk, room service, and a paid airport shuttle, we ensure a seamless and memorable stay. Book now to experience unparalleled luxury and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Location

Guest Reviews

9.4
Based on 1355 reviews
Cleanliness: 8.8
Service: 10
Location: 9.27
Room Quality: 9.31
Amenities: 9.76
Value for Money: 9.29
Food and Beverage: 8.75
Overall Experience: 10
L
Lena • couple • am
9
2026-10-24 • via Nuitee
H
Hovhannes • couple • us
9
2026-10-24 • via Nuitee
K
Katalin • solo_traveller • us
10
It was all over all and excellent stay
Pros:

Excellent hotel, facilities and ubicación Amazing breakfast.
Staff was very helpful. We booked twice two different rooms we stayed almost for 8 days in total.

Cons:

You can stay only in the upper rooms floor 7-8-9 , we booked this hotel twice , one for 6 days and another for 2 days. On the first booking , 6 days, we stayed on floor 8, the room was perfect! the second time we booked only for 2 days and we stayed in a smaller room, on floor 4, the problem was not the room itself but the carpet and sofa was very stained, Not a proper carpet/ sofa for a 5 star hotel, (after already having experienced that the upper rooms were pristine) .

2026-10-21 • via Nuitee
A
Alina • couple • ru
10
Pros:

В этом отеле останавливаемся не в первый раз и всегда все на высоте. Вежливый персонал,комфортные номера, удобная постель, шикарные завтраки.

2026-10-18 • via Nuitee
A
Arsen • family_with_children • am
10
2026-10-16 • via Nuitee
M
Margarette • family_with_children • gb
8
Pros:

Location, design, food, secure, clean

Cons:

Staff rude and unfriendly

2026-10-16 • via Nuitee
דוד • family_with_children • il
9
Pros:

מלון מפנק מעוד הכל בסטיל מעוד גבוע החדר מטורף . פינקו אותנו בשידרגו לנו את החדר . נעננו מעוד .

Cons:

לשומרי כשרות ארוחת בוקר קצת חסר סלטים .

2026-10-16 • via Nuitee
G
Gerry • family_with_children • gb
10
Pros:

The staff were lovely, hotel is very well positioned and has wonderful views over the old town of Tbilisi, the rooms were excellent, clean and quiet, room service arrived promptly when it was requested, breakfast was great, but they could do with improving the coffee, we had two meals, one in the ground floor bar/terrace, and one on the 10th floor ATI rooftop restaurant, both were great.

2026-10-15 • via Nuitee
E
Ester • couple • il
10
שהייה מהנה
Pros:

שהייה שלישית שלנו במלון שרתון טביליסי ואותה חוויה מצויינת. חדר נקי מאד, שירות מעולה וארוחת בוקר טובה.

2026-10-14 • via Nuitee
M
Megi • couple • ge
10
2026-10-11 • via Nuitee
B
BANDER • couple • kw
10
Pros:

اقامه وموقع وخدمة جميله جدا
واخص بالذكر موظفة الاستقبال مريم

Cons:

لاشي

2026-10-10 • via Nuitee
D
Dina • solo_traveller • il
10
Pros:

יחס הצוות אדיב נעים עוזר ברצון, החדרים נקיים גדולים, ארוחת הבוקר עשירה וטעימה.

Cons:

אין

2026-10-09 • via Nuitee
J
John • extended_group • gb
10
2026-10-09 • via Nuitee
C
CHEN • couple • cn
9
2026-10-08 • via Nuitee
O
Olga • couple • il
9
Все равно ,я советую ,кому удобно местоположение ,там остановиться
Pros:

Красивый и чистый отель . Хороший завтрак ,удобная кровать ,отзывчивый и вежливый персонал ,хорошая стоимость и метраж номера . В баре холодильника не было ничего и ремонт бы уже пора делать капитальный в комнатах . Но цена недорогая комнаты ,поэтому можно закрыть глаза на это ,если жить недолго

Cons:

Двери старые ,замки шатаются ,царапины на мебели и старый ковролин

2026-10-08 • via Nuitee
O
Oleg • solo_traveller • ru
9
Pros:

Спа, спортзал

Cons:

завтрак слабенький

2026-10-07 • via Nuitee
Y
Yaeir • couple • il
9
2026-10-07 • via Nuitee
T
Thomas • solo_traveller • de
8
Pros:

Location uns allgemein schönes Hotel. Bisschen in die Jahre gekommen bei den Zimmern

Cons:

Flüge ereiche tbilisie 5 Uhr morgens, Ankunft im Hotel 6 Uhr. Trotz allem muss man ein Zimmer am Vortag buchen. Andere Hotels bieten Optiomen und Lösungen an.

2026-10-07 • via Nuitee
A
Ana • family_with_children • at
3
2026-09-19 • via Nuitee
N
Nasser Hassan • couple • qa
7
Pros:

Reception area, Good breakfast. Perfect Gym

Cons:

Location

2026-09-19 • via Nuitee