Tru By Hilton Cypress Houston TX

Hotels
•
Tru by Hilton
8.5 (436 reviews)
27204 US HWY 290 , Cypress , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Kind staff
Clean rooms
Great breakfast
Convenient location
Cons:
Overpriced
Noisy environment
Dirty sheets
Storage issues in rooms

Categories

Cleanliness
7.64
Mixed sentiments; several mentions of cleanliness, but also complaints about dirty linens.
Service
9.11
Positive sentiments about staff, but some complaints about rudeness during certain situations.
Location
9.15
Proximity to freeway and points of interest were appreciated.
Room Quality
8.1
Some guests appreciated comfort, but issues with storage in rooms were noted.
Amenities
8.63
General positive feedback about amenities, although some improvements could be made.
Value for Money
7.59
Some reviews indicated the hotel was overpriced for the experience.
Food and Beverage
9.14
Breakfast options received high praise from multiple guests.
Overall Experience
8.61
Overall positive experience despite mixed feelings on cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Modern Amenities and Convenient Services
Tru By Hilton Cypress Houston TX offers a fitness centre, allergy-free rooms, and free WiFi throughout the property. The 3-star hotel also provides a shared lounge, a 24-hour front desk, and a business centre for guests' convenience.

Entertainment and Recreation
Guests can enjoy playing billiards during their stay at Tru By Hilton Cypress Houston TX. Additionally, the hotel's proximity to CityCentre Plaza, Houston Arboretum and Nature Center, and The Galleria Houston ensures plenty of entertainment options nearby.

Accessible Location
Conveniently located just 40 km from Memorial Park and with George Bush Intercontinental Airport only 46 km away, Tru By Hilton Cypress Houston TX offers easy access to popular attractions and transportation hubs.

Book your stay at Tru By Hilton Cypress Houston TX now for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 436 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
K
Kimberly • family_with_children • us
5
Could have been better if room was cleaner.
Cons:

The room was not clean, had sticky spots by the door and bathroom. Had spit on the wall by one of the beds. There was hair in the shower.

2026-03-20 • via Nuitee
B
Brocklyn • family_with_children • us
10
Nice
Pros:

The location was great!

Cons:

The air conditioning was very loud lol

2026-02-26 • via Nuitee
R
Rachel • solo_traveller • us
6
Hotel was decent. Wouldn't expect anything above and beyond
Pros:

The location was convenient for my travel needs. I did appreciate the room setup. Bed was very comfortable.

Cons:

Waited 15 minutes at the check in desk for someone (staff) to appear so I could check in. There was a strange smell in the bathroom in the morning coming from the shower. Asked to be away from the elevator, my room was the closest to the elevator AFTER being told my request could be accommodated.

2026-02-23 • via Nuitee
S
sze yung • extended_group • us
6
Facility is good, staff is ok, WIfi is slow,,,,
Pros:

The wifi was super slow, slower than my own cell phone, and direction to use is not very clear at all

Cons:

WIFI

2026-01-29 • via Nuitee
A
Adrienne • couple • us
10
Good value, good location!
Pros:

This is a clean, friendly place—no frills but very comfortable. Hearty full breakfast. Rooms aren’t carpeted, enabling more thorough cleaning and causing fewer respiratory issues. Beds were quite comfortable. Location is close to shopping and restaurants.

Cons:

There is an indoor pool, but it’s not heated. :(

2026-01-24 • via Nuitee
P
Pablo • couple • us
10
2026-01-22 • via Nuitee
L
LaShun • couple • us
10
2026-01-20 • via Nuitee
A
Ana • couple • us
10
Pros:

Great experience

2026-01-20 • via Nuitee
M
Mancil • couple • us
10
2026-01-19 • via Nuitee
P
Philip • couple • us
10
Pros:

Everything, it was a great stay.

Cons:

Pillows were a bit flat.

2026-01-19 • via Nuitee
M
Marco • solo_traveller • ca
4
2026-01-19 • via Nuitee
K
Karla • couple • us
10
2026-01-19 • via Nuitee
R
Robert • solo_traveller • us
9
2026-01-19 • via Nuitee
J
Jazmine • couple • us
10
2026-01-19 • via Nuitee
R
Reyna • couple • us
9
2026-01-19 • via Nuitee
K
Karla • couple • us
10
2026-01-19 • via Nuitee
L
LaQuisha • solo_traveller • us
8
2026-01-19 • via Nuitee
R
RodriguezMejia • couple • us
10
2026-01-18 • via Nuitee
W
Wilson • couple • ca
10
2026-01-12 • via Nuitee
J
Janine • solo_traveller • us
7
2026-01-05 • via Nuitee