Hotel Zephyr San Francisco

Hotels
8.2 (8094 reviews)
250 Beach Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.59
Some reviews indicated issues with room cleanliness and maintenance.
Service
8.56
Many reviews praised the friendly staff and customer service.
Location
9.1
The location near Pier 39 and local attractions was highly praised.
Room Quality
7.85
Some rooms were reported small and lacking basic amenities.
Amenities
8.08
The hotel offered nice amenities, though some were not functional.
Value for Money
7.54
Some guests felt pricing was not justified given specific issues.
Food and Beverage
8.29
Not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
8.56
Generally positive experiences; several guests would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Unique Nautical-Themed Rooms
Hotel Zephyr San Francisco offers nautical-themed rooms with fishnet-covered light fixtures and porthole-style windows. Each room is equipped with modern amenities like satellite TV, WiFi, and en suite bathrooms with complimentary toiletries. Some rooms even provide breathtaking views of San Francisco Bay.

Convenient Facilities and Activities
Enjoy 24-hour reception, a mini-market, shared lounge, games room, and ticket service at Hotel Zephyr San Francisco. Guests can partake in various activities including cycling, ensuring a memorable stay.

Prime Location
Situated just 300 meters from Pier 39 Fisherman's Wharf, the hotel is also within walking distance of Lombard Street and Ghirardelli Square. With San Francisco International Airport only 21 km away, Hotel Zephyr San Francisco is the perfect choice for your next stay in the city.

Important information:

All reservations for more than 5 rooms will require an additional deposit. Reservations must include name of guest occupying the room and stricter policies will apply.

Hotel Zephyr is offering guests a wide range of services for an affordable Urban Facility Fee per day, each guestroom includes the following:

-Free guest room WiFi and public areas
-Free in-room coffee and tea
-Free welcome water upon arrival
-Free s’mores kit
-Free Game Room activities
-Free local and 1-800 calls
-Access to fitness center (availability subject to city regulations)
-Discounts at most Zephyr Walk Stores and Discounts at Pier 39 partner restaurants.


VIP discounts on select tours, attractions & eatery’s in Fisherman’s Wharf– visit with the property's Concierge in the lobby for the current list of discounts and to make tour reservations.

Pets welcome for $50+tax per night, $58.85 total.

This property considers 10 or more rooms a group and reserves the right to cancel 10 or more rooms booked online. Please contact the hotel’s sales department directly for the best group rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

8.2
Based on 8094 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.29
Overall Experience: 8.56
B
Brad couple us
9
2026-02-14 via Nuitee
A
Ahmet Erkan solo_traveller tr
3
2026-02-13 via Nuitee
M
Maria couple us
10
2026-02-13 via Nuitee
P
Pedro family_with_children br
10
Ótima opção de estadia no Fisherman's Wharf
Pros:

Atmosfera excelente, ótima localização, staff atencioso. Ambiente divertido e perto de tudo.

Cons:

A região é um pouco deserta à noite, mas nada que atrapalhe planos ou que interfira na experiência com o hotel.

2026-02-09 via Nuitee
L
Leticia couple us
8
Pros:

Great location very close to a lot of restaurants.

Cons:

When I booked it nowhere did it say it had additional $35 resort fee plus I had already paid for $65 parking fee. They add a lot of fees to the stay. My room rate was $289 for 1 night by the time I checked out my total was $444.

2026-02-09 via Nuitee
R
Ruslan couple ru
10
2026-02-09 via Nuitee
J
John family_with_children us
10
2026-02-09 via Nuitee
E
Emily couple us
9
2026-02-08 via Nuitee
M
Michael solo_traveller ch
10
2026-02-08 via Nuitee
E
Emily couple au
10
2026-02-08 via Nuitee
M
Manos couple gr
10
2026-02-08 via Nuitee
J
jowW7329LJ Family
4
2 star
Pros:

Room is filthy and the toilet doesn't work in our sons room. We asked to move him to a different room which they did.

2026-02-05 via Tripadvisor
G
georgiakJ7491ZN Family
2
Hidden fraudulent charges!
Pros:

DO NOT STAY HERE!!

totally lied to us at check in when they said they needed to take a deposit but that it would be refunded upon checkout. Over a month after checkput and lots of chasing, do I finally get a response that the reason they didn’t refund me is in fact because they charge extra hidden fees titled ‘amenity fees’. They owe me £80! Thieves and scammers!

2026-02-04 via Tripadvisor
C
Clare family_with_children au
6
Would NOT recommend
Pros:

Great location if exploring Fishermans Wharf.

Cons:

No smart TV - so unable to cast streaming services, this is 2026, I thought this was standard in all hotels until we stayed here.

Noisy, could hear alot of noise from the corridor.

We arrived 3 hrs before the check in straight off flight from Australia, we were advised there were 8 rooms free for check in if I wanted to pay a ridiculous early access price, I have NEVER in all my travels been told I needed to pay when there were plenty of vacant rooms for the privilege of coming a little earlier.

There was only one lift working for the whole 3 nights we were there.

The customer service at this hotel was non-existent.

2026-01-31 via Nuitee
U
Uli solo_traveller us
7
2026-01-31 via Nuitee
Z
Zaigham couple us
7
2026-01-31 via Nuitee
M
MOHAMED solo_traveller ca
9
Tres bon séjour avec un excellent rapport qualité prix
2026-01-31 via Nuitee
H
Harold couple us
8
The one night I spent at Hotel Zephyr was enchanting
Pros:

Great family hotel. Kid friendly. So many things to do be it playing ping pong, darts, shooting pool, making s’mores. Great vibe! AND right around the corner from Pier 39.

Cons:

Can’t think of anything

2026-01-30 via Nuitee
R
Rachelle family_with_children au
7
It's a nice and comfortable hotel to stay. Good value.
Pros:

Good location. Very close to Fisherman's Wharf.
There are plenty of activities to do within the hotel like, billiards, table tennis, jenga or just chill near bonfire and toast marshmallows

Cons:

The room and bathroom is clean. But i think they use strong cleaning agent that the smells stays in the room. It does not bring a hotel feel, but instead remind you of hospital because of strong chlorox disinfectant.

2026-01-30 via Nuitee
R
Rachel family_with_children ca
7
Pros:

I like the location and the beds were very comfortable.

Cons:

I didn't like the reception staff or the smell of methane in my room.

2026-01-30 via Nuitee