Hotel Zephyr San Francisco

Hotels
8.2 (8901 reviews)
250 Beach Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.59
Some reviews indicated issues with room cleanliness and maintenance.
Service
8.56
Many reviews praised the friendly staff and customer service.
Location
9.1
The location near Pier 39 and local attractions was highly praised.
Room Quality
7.85
Some rooms were reported small and lacking basic amenities.
Amenities
8.08
The hotel offered nice amenities, though some were not functional.
Value for Money
7.54
Some guests felt pricing was not justified given specific issues.
Food and Beverage
8.29
Not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
8.56
Generally positive experiences; several guests would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Unique Nautical-Themed Rooms
Hotel Zephyr San Francisco offers nautical-themed rooms with fishnet-covered light fixtures and porthole-style windows. Each room is equipped with modern amenities like satellite TV, WiFi, and en suite bathrooms with complimentary toiletries. Some rooms even provide breathtaking views of San Francisco Bay.

Convenient Facilities and Activities
Enjoy 24-hour reception, a mini-market, shared lounge, games room, and ticket service at Hotel Zephyr San Francisco. Guests can partake in various activities including cycling, ensuring a memorable stay.

Prime Location
Situated just 300 meters from Pier 39 Fisherman's Wharf, the hotel is also within walking distance of Lombard Street and Ghirardelli Square. With San Francisco International Airport only 21 km away, Hotel Zephyr San Francisco is the perfect choice for your next stay in the city.

Important information:

All reservations for more than 5 rooms will require an additional deposit. Reservations must include name of guest occupying the room and stricter policies will apply.

Hotel Zephyr is offering guests a wide range of services for an affordable Urban Facility Fee per day, each guestroom includes the following:

- Complimentary guest room WiFi and public areas;
- Complimentary artistic postcard;
- Complimentary in-room coffee and tea;
- Two complimentary welcome water bottles upon arrival with sustainable water dispensing station;
- Complimentary s’mores kit (two per stay, on request from 4-10pm, based on availability);
- Complimentary Game Room activities;
- Access to fitness center (24/7);
- Discounts at most Zephyr Walk Stores;
- Discounts at Pier 39 partner restaurants;
- 15% off at Simco Family Restaurants (Fog Harbor, Pier Market, Eagle Cafe, Wipeout, Crab House, and the Biscoff Coffee Shop);
- 10% off food and drinks at Cioppino’s;
- 10% off at Capurro’s; 2 for 1 wine tasting at select wineries in Napa and Sonoma;
- 5-15% off select tours including City Tours, Muir Woods/Sausalito, Winery and Bay Cruises.

VIP discounts on select tours, attractions & eatery’s in Fisherman’s Wharf– visit with the property's Concierge in the lobby for the current list of discounts and to make tour reservations.

Pets welcome for $50+tax per night, $58.85 total.

This property considers 10 or more rooms a group and reserves the right to cancel 10 or more rooms booked online. Please contact the hotel’s sales department directly for the best group rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

8.2
Based on 8901 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.29
Overall Experience: 8.56
S
Simeunović couple rs
3
Cons:

I honestly don’t understand how this hotel has a four-star rating. Based on my experience, it falls far below what I would expect from a hotel in this category.

The biggest disappointment was the staff. With the exception of the housekeeping ladies, who were kind and polite, every interaction we had with the front desk and other hotel staff was cold, dismissive, and unwelcoming. I have stayed in many hotels around the world, and this was, without question, the least friendly hotel staff I have ever encountered.

The hotel itself also feels very outdated. None of the windows in the room can be opened, so there is no way to get any fresh air. The central ventilation system is clearly insufficient and never made the room feel properly ventilated. Instead, the air felt stale throughout our stay, making the room uncomfortable to spend time in.

Overall, the hotel feels old, poorly ventilated, and lacking in basic hospitality. The only employees who left a positive impression were the housekeeping staff, who were consistently friendly and courteous.

Unfortunately, I cannot recommend this hotel and genuinely do not understand how it maintains a four-star rating.

2026-07-12 via Nuitee
E
Endre solo_traveller hu
7
Pros:

Szuper elhelyezkedés, sok parkolóhely

Cons:

Kicsi franciaágy, nagyon drága parkolóhely, nagyon rossz TV

2026-07-11 via Nuitee
A
Aarti Limaye solo_traveller in
10
Pros:

Location was excellent.

Cons:

Wish they cud hv an extra sofa bed in the room

2026-07-11 via Nuitee
D
Dobrochna couple pl
10
2026-07-10 via Nuitee
A
Angel couple us
5
2026-07-10 via Nuitee
S
Silvia couple it
9
Comodo e perfetto
Pros:

Struttura centrale e comoda per visitare San Francisco.
Meravigliosa la parte esterna: giochi, bracieri e carina l’idea dei marshmallow da mettere sul fuoco.

Cons:

Siamo arrivati di sera e l’addetto alla reception è stato un po’ scorbutico.

2026-07-10 via Nuitee
V
Vasquez couple us
9
2026-07-10 via Nuitee
J
Juliana family_with_children us
10
Great fun hotel, excellent location!
Pros:

We travelled with our teen son and this was a very fun hotel to stay. It has a game room and outdoor fire pits for s’mores. The front desk and staff were very friendly and helpful. Excellent location.

Cons:

The rooms were small, but standart for a big city

2026-07-09 via Nuitee
R
revital solo_traveller il
10
Pros:

המיקום מעולה

Cons:

מלון קצת ישן, חדרים קטנים והחניה יקרה

2026-07-09 via Nuitee
A
Angie couple us
10
While we only stayed overnight, we arrived in time to enjoy Fisherman’s Wharf and spend time at the game area.
Pros:

It was clean and comfortable. The outdoor game area and fire pits with complimentary snores was an amazing added touch. I’ve never spent time hanging out in a hotel except in the room.

Cons:

N/A

2026-07-09 via Nuitee
G
Gregor extended_group au
9
2026-07-09 via Nuitee
S
Sanja extended_group ba
7
Pros:

The hotel is good, the rooms are o.k. The lobby is cool, it has a nice chill out place, a bar, fire pits which was nice. The location is good if you want to be in the touristy part, there is restaurants and bars near by.

Cons:

Our first night we noticed a leak in the toilet, and the maintenance guy said we should switch rooms because it needed to be fixed, which is fine, not like they can doing anything about that. But then, they put us in a room that was literally on the parking lot, we had to have the shades on the windows on the whole time because people were parking their car and walking directly in front of us.
When that happened they did not apologize, and when we asked if we could get a bit later checkout for the inconvenience, they said only if we pay. I understand that they did not have to do anything, but this was a huge hassle to us on vacation, to have to pack again and move rooms in the middle of our stay, and they did not even care or offer anything to apologize, and even gave us a worse room. I am sure they will say that they did not have any other rooms available in the huge hotel, but the whole experience was unpleasant and i would not recommend the hotel because of that, even though the rooms and hotel itself was o.k.

2026-07-09 via Nuitee
A
Andre solo_traveller br
9
2026-07-09 via Nuitee
J
Joan Manuel family_with_children do
10
Maravillosa
Pros:

La ubicasion, los Juegos en el Patio, Parqueo y el personal Exente. Todo estuvo maravilloso.

2026-07-09 via Nuitee
T
Tom solo_traveller au
8
2026-07-08 via Nuitee
Z
Zafer couple tr
7
2026-07-08 via Nuitee
S
Stephen family_with_children us
8
Pros:

Amenities and location were great. The staff were very friendly and helpful.

Cons:

The beds are way too small. Parking is too expensive.

2026-07-08 via Nuitee
H
Heather family_with_children us
9
Quality stay at a great location!
Pros:

Excellent location. Lots of things to do for kids and families. Community atmosphere. Parking was included in room rate for us and they allowed us to remain parked after check out. That was nice. Fun theming. Very interesting sink!

Cons:

Communication about parking and entrances and exits would have been helpful, but we figured it out and just asked later.

2026-07-08 via Nuitee
D
David extended_group gb
10
2026-07-08 via Nuitee
J
Jeff family_with_children us
6
Overpriced
Pros:

It couldn’t be more centrally located in the Fisherman’s Wharf area. It had all the amenities of a standard hotel that you’d expect and was a comfortable enough place to stay for a few nights.

Cons:

This is a Super 8 quality hotel for Marriot prices, even considered for its location in SF.

2026-07-08 via Nuitee