Hotel Zephyr San Francisco

Hotels
8.2 (8659 reviews)
250 Beach Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.59
Some reviews indicated issues with room cleanliness and maintenance.
Service
8.56
Many reviews praised the friendly staff and customer service.
Location
9.1
The location near Pier 39 and local attractions was highly praised.
Room Quality
7.85
Some rooms were reported small and lacking basic amenities.
Amenities
8.08
The hotel offered nice amenities, though some were not functional.
Value for Money
7.54
Some guests felt pricing was not justified given specific issues.
Food and Beverage
8.29
Not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
8.56
Generally positive experiences; several guests would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Unique Nautical-Themed Rooms
Hotel Zephyr San Francisco offers nautical-themed rooms with fishnet-covered light fixtures and porthole-style windows. Each room is equipped with modern amenities like satellite TV, WiFi, and en suite bathrooms with complimentary toiletries. Some rooms even provide breathtaking views of San Francisco Bay.

Convenient Facilities and Activities
Enjoy 24-hour reception, a mini-market, shared lounge, games room, and ticket service at Hotel Zephyr San Francisco. Guests can partake in various activities including cycling, ensuring a memorable stay.

Prime Location
Situated just 300 meters from Pier 39 Fisherman's Wharf, the hotel is also within walking distance of Lombard Street and Ghirardelli Square. With San Francisco International Airport only 21 km away, Hotel Zephyr San Francisco is the perfect choice for your next stay in the city.

Important information:

All reservations for more than 5 rooms will require an additional deposit. Reservations must include name of guest occupying the room and stricter policies will apply.

Hotel Zephyr is offering guests a wide range of services for an affordable Urban Facility Fee per day, each guestroom includes the following:

- Complimentary guest room WiFi and public areas;
- Complimentary artistic postcard;
- Complimentary in-room coffee and tea;
- Two complimentary welcome water bottles upon arrival with sustainable water dispensing station;
- Complimentary s’mores kit (two per stay, on request from 4-10pm, based on availability);
- Complimentary Game Room activities;
- Access to fitness center (24/7);
- Discounts at most Zephyr Walk Stores;
- Discounts at Pier 39 partner restaurants;
- 15% off at Simco Family Restaurants (Fog Harbor, Pier Market, Eagle Cafe, Wipeout, Crab House, and the Biscoff Coffee Shop);
- 10% off food and drinks at Cioppino’s;
- 10% off at Capurro’s; 2 for 1 wine tasting at select wineries in Napa and Sonoma;
- 5-15% off select tours including City Tours, Muir Woods/Sausalito, Winery and Bay Cruises.

VIP discounts on select tours, attractions & eatery’s in Fisherman’s Wharf– visit with the property's Concierge in the lobby for the current list of discounts and to make tour reservations.

Pets welcome for $50+tax per night, $58.85 total.

This property considers 10 or more rooms a group and reserves the right to cancel 10 or more rooms booked online. Please contact the hotel’s sales department directly for the best group rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

8.2
Based on 8659 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.29
Overall Experience: 8.56
T
Thiago Bianchi solo_traveller br
7
Pros:

Localização excelente.

Cons:

Quarto muito pequeno, mal equipado e camas horríveis.

2026-06-06 via Nuitee
P
Poorya solo_traveller us
6
2026-06-06 via Nuitee
A
Amit couple us
4
Disappointed
Pros:

Location

Cons:

The hotel was very average overall and did not meet expectations. The room was basic, with minimal amenities and average-quality linens. Attention to detail appeared lacking, as one of the bathroom towels had a noticeable hole in it. To make matters worse, a false fire alarm went off in the middle of the night, disrupting sleep and causing unnecessary inconvenience. While the hotel was functional, the overall experience was mediocre and not particularly memorable.

2026-06-06 via Nuitee
T
Tanty extended_group us
5
2026-06-06 via Nuitee
W
William family_with_children us
10
Can't wait to stay there again!
Pros:

The location could not have been better! We were literally across the street from the Peir 39 walk!

Cons:

I can't think of anything I didn't like.

2026-06-06 via Nuitee
S
Susan couple gb
1
Tired room which desperately needs refurbishment.
Pros:

Location was good but they need to stop the constant noisy cruisers

Cons:

Fourth floor at the front of the hotel and the kids driving up and down with their sub woofers felt like they were in the room with their music, especially at 4am. Room was tired and plaster was coming off round the window. There was moldy grouting in the bathroom and a replacement cover on the toilet cystern was ill fitting and balanced with gaps on the toilet. The toilet didn’t flush correctly and took many pushes to make it flush. The air conditioner thermostat was faulty and we could not turn the temperature up and the room was freezing. On phoning reception I was asked if I had tried turning it down on the wall thermostat! She sent a technician up who said, oh yes this rooms thermostat is broken and showed us how to open a wooden maintenance access panel to open the unit to adjust the temperature, which is what we had to do for our stay. Would not stay again, although all staff were lovely. Need to invest in some refurbishment of the rooms.

2026-06-06 via Nuitee
S
Sofia extended_group us
6
2026-06-05 via Nuitee
L
LaShawnda couple us
8
2026-06-05 via Nuitee
S
Snehalatha solo_traveller us
10
2026-06-05 via Nuitee
A
Alberth solo_traveller gt
10
2026-06-05 via Nuitee
D
Diana family_with_children us
5
Pros:

The staff, location, play area downstairs.

Cons:

I had to pay more for a “balcony with a partial view of the Bay but there was no view. Very disappointing. I didn’t want the balcony but wanted the view, but they wouldn’t refund my $10 for false advertising. Really? $10? TAKE OUT THE VIEW IN THE ADVERTISEMENT, just say pay for a balcony.
Also, rooms needed painting/upkeep, rugs needed steam cleaning.

2026-06-04 via Nuitee
A
Anchita extended_group us
7
2026-06-04 via Nuitee
S
Stephan solo_traveller de
9
Pros:

Super Lage.

Cons:

Die Zimmer sind hellhörig und die Schiebetüren zum Balkon sind schwergänig.

2026-06-03 via Nuitee
S
Stephan solo_traveller de
9
Pros:

Super Lage.

Cons:

Die Zimmer sind hellhörig.

2026-06-03 via Nuitee
Y
Yves family_with_children nl
7
Prima locatie maar zijn betere hotels in de omgeving!
Pros:

Ligging was prima.

Cons:

Hotel is gedateerd.

2026-06-03 via Nuitee
R
Rachel couple au
8
Pros:

Location was great

Cons:

No daily water and no glasses or cutlery in room

2026-06-03 via Nuitee
H
Hixon couple us
10
2026-06-03 via Nuitee
L
Leanne couple au
9
Great stay in Fisherman's Wharf - fun for the whole family
Pros:

Great location for Fisherman's Wharf, Pier 36 and other tourist attractions in the area. Close to public transport, restaurants and shops. The rooms were super cool and had everything you could want including safe and fridge. The facilities at the Zephyr were fun and family friendly including the complimentary smores packs.

Cons:

Been told our room was ready but requesting $50 for the privilege of accessing two before scheduled checkin.

2026-06-02 via Nuitee
J
Joanne couple gb
9
2026-06-02 via Nuitee
R
Ronan solo_traveller ie
8
Very convenient location for Alcatraz and guided tours of San Fran. Funky vibe hotel, comfortable
2026-06-02 via Nuitee